Social Media Manager

About the role

We need someone who understands Upwork not just as a platform, but as a predictable revenue channel. Someone who knows how to position a service company, win high-quality projects, and keep the pipeline warm.

What you’ll handle

• Build, refine, and optimize our Upwork profiles

• Create proposals that feel human, relevant, and high-conversion

• Spot high-value job posts and respond to them quickly

• Manage conversations, follow-ups, and client communication on the platform

• Keep track of leads, responses, and project status

• Suggest improvements based on trends, analytics, and competitor insights

• Maintain a consistent monthly target for proposals and conversions

• Coordinate with our internal team to get project details, case studies, and deliverables aligned

What we’re looking for

• Someone who’s been doing this for a while and understands how Upwork algorithms, visibility and job success metrics actually work

• Strong writing instinct and the ability to tailor proposals without sounding generic

• Experience generating leads for design, development, or creative services (bonus points)

• Clear communicator who can handle clients professionally

• Good with research, pattern spotting, and time-sensitive tasks

• Comfortable working independently and meeting weekly targets

Nice to have

• Knowledge of Upwork sales funnels

• Experience with CRM tools or basic reporting

• Ability to suggest profile layout, portfolio flow, and keyword strategy

Why this role matters

Upwork is a competitive space. What this really means is you’ll be the person turning our presence there into consistent opportunities and long-term clients.

Location

Bestech Business Tower, Mohali (this is an onsite role.)

Five-day workweek

Our office operates from 9 am to 2 am across three shifts, so you should be comfortable working within these hours.

Salary

Up to 6 LPA for each role, negotiable based on experience, plus additional incentives for hitting targets.

What You’ll Do

• Own the QA function end-to-end: from test strategy to UAT definition, release readiness, and post-release health.
• Collaborate early with Product and Design to clarify requirements, foresee edge cases, and co-define testable outcomes.
• Define and drive UAT: Create business-aligned acceptance criteria and ensure features meet real-world use cases.
• Build a quality feedback loop that incorporates exploratory, automated, and regression testing seamlessly into CI/CD.
• Act as the guardian of the release, balancing release velocity with confidence in quality.
• Lead, mentor, and grow a team of QA engineers (manual + automation) to think like product owners and not just bug reporters.
• Champion QA as a design + product-first mindset, not just a gate at the end of development.

What We’re Looking For

• 6+ years in QA, with at least 2 years in a leadership or decision-making role at a SaaS or startup company.
• Proven experience in owning QA strategy for web or mobile platforms with real users and frequent releases.
• Strong ability to define UAT plans and align with product/UX for customer-centric validation.
• Experience setting up and scaling QA processes that work within agile teams (Jira, CI/CD, post-release monitoring).
• Confidence in influencing cross-functional teams and pushing back with data when needed.
• Excellent communication written, verbal, and cross-functional.

Nice to Have

• Familiarity with automation tools (Cypress, Playwright, Postman, etc.)
• Exposure to microservices architecture and API-first testing.
• Experience in tools like BrowserStack, TestRail, Sentry, Mixpanel for QA coverage and monitoring.

Why Join Us?

• You'll have a seat at the table for product and release planning, not just QA sign-off.
• Work closely with founders and senior leadership in shaping product quality.
• Build and mentor a QA culture that’s respected, not an afterthought.
• Be part of a mission-driven team solving meaningful problems at scale.

Customer Support Roles

1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi

2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.

3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.

Chat Process Roles

1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.

2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.

3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.

Key Skills

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment

- Patience and empathy when dealing with customer issues

- Strong product knowledge and understanding of company policies

Job Role: HRBP-Operations

Location: HSR Layout; Bangalore

Employment Type:  Permanent & Full time

Years of Experience: 5 years & above

Salary: As per industry Standard.

About the Role:

We are looking for an experienced and dynamic HR Business Partner (HRBP) to join our Business Operations team. The ideal candidate will have a well-rounded background in HR operations, payroll management, and a deep understanding of labor and statutory compliance. As an HRBP, you will play a key role in aligning business objectives with HR strategies, providing operational support, and ensuring compliance with all relevant laws and regulations.

Key Responsibilities:

• Manager HR Operations: Lead HR operations within the Business Operations team, ensuring smooth day-to-day HR processes, such as employee lifecycle management (onboarding, offboarding, background verification (BGV), administrative requirements).
• Training & Induction/Orientation: Lead the planning and execution of onboarding, induction, and orientation programs for new employees. Ensure smooth integration into the organization by providing a comprehensive introduction to company culture, policies, and key functions. Collaborate with managers to identify training needs, and design or facilitate relevant learning programs to enhance employee performance and development.
• Payroll Management: Oversee and manage payroll processes, ensuring accuracy and timely disbursement. Handle any payroll-related queries and work closely with the finance team.
• Labor Compliance & Statutory Compliance: Ensure the organization adheres to all labor laws, including statutory compliance requirements. Monitor changes in local, state, and national labor regulations and ensure the business remains compliant.
• Employee Relations: Act as the first point of contact for managers and employees, addressing any HR issues, conflicts, or concerns.
• Strategic HR Support: Partner with leadership to identify HR needs and implement tailored solutions that support business goals. Provide guidance on performance management, talent development, and workforce planning.
• HR Analytics & Reporting: Utilize HR data analytics to generate insights and support data-driven decision-making. Maintain dashboards to track employee trends, monitor HR metrics, and continuously improve HR processes through actionable data. Provide regular reports to leadership for strategic planning and operational efficiency.

Skills and Experience:

• Proven experience in HR operations, payroll management, and HR compliance, preferably in business operations
• In-depth knowledge of labor laws, statutory compliance, and regulatory frameworks.
• Strong understanding of HR best practices, policies, and employee relations.
• Excellent communication and interpersonal skills, with the ability to build relationships across all levels of the organization.
• Strong problem-solving and conflict resolution abilities.
• Ability to adapt to a fast-paced, evolving business environment.
• Prior experience in business partner roles or similar HRBP positions is a plus.
• Knowledge of HRIS systems and payroll software is desirable.

Qualification:

• Bachelor's Degree (Master’s degree preferred)
• HR Certification / HR Specialization preferred

Key Technologies:

Qt/QML, C++, OOAD,Qt Creator,Qt Widgets

Responsibilities:

• Be involved in all stages of Qt/C++, , and QML development from architecture to coding to final testing
• Expertise in OOAD concepts
• Work as part of an Agile team to deliver high-quality applications
• Collaborate with the product team to plan, design, and execute new features
• Design Qt Widgets, Proficiency with tools like qt Creator, qt Design Tools

Qualifications:

• Good hands-on experience in C++ system programming and design.
• Good experience on QT and QML
• Strong understanding on object oriented techniques/methodologies.
• Good working experience on Linux platforms
• Exposure to STL, Design Patterns

• Identify & document the Scope of Work (SOW), objectives and any assumptions.
  
• Prepare cost estimates for manpower + materials, and ensure we are charging accurately for our projects.
  
• Develop a detailed project plan, and monitor progress using appropriate systems, tools and techniques.
  
• Establish and maintain relationships with third parties/vendors.
  
• Seek opportunities for improvement and suggest new projects.
  

• Ensure availability of all the tools and resources before initiating a project.
  
• Prepare and maintain timelines for the effective tracking and completion of the project.
  
• Delegate to internal resources and vendors effectively, and track progress ensuring the project runs on schedule.
  
• Coordinate with all the internal and external stakeholders for information, approvals, resolving issues, status updates, answering queries etc. While maintaining transparent communication.

• Maintain timesheet logs for all the resources.
  
• Create and maintain comprehensive project documentation, plans and reports.
  
• Ensure standards and requirements are met through conducting quality assurance tests.
  
• Analyze and Highlight potential risks or malfunctions and act proactively to resolve issues ensuring the project stays on time and on budget.

• Excellent communication (verbal & written), interpersonal and consulting skills
  
• Ability to manage multiple teams and projects simultaneously
  
• Excellent organization and time management skills
  
• Ability to meet targets and deadlines.
  
• Quick thinking, problem solving skills
  
• Detail-oriented
  
• Budget management
  
• Confident, pleasant personality, ambitious, self-motivated.
  

​We offer competitive compensation and benefits.

We at Noise.com are looking for an experienced, Tech Lead who has hands-on experience of mobile apps development to be part of our team. We need someone with expert-level technical skills and expertise, who can manage a fully functional web and app development team, maintain impeccable quality standards and optimize functions accordingly throughout the completion of the app project. You will have an opportunity to build the team. 

Profile summary: 

• Managing the entire product life cycle - conceptualization, design, development, Q/A, maintenance, and new version upgradation

• Good knowledge of Ruby,Node.js, React Native, Android/iOS App development, Firebase, and web services (Java, JavaScript, HTML, XML, OOA, OOD, DS, DB Concepts) 

• Work closely with stakeholders on website, app, and internal product planning and execution.

• Provide technical leadership in the end to end design, development, and testing of solutions

• Keep up to date on cutting edge technologies and effectively incorporate that knowledge to our platform roadmap, design, and implementation

• Sound Knowledge of testing methodologies including automation testing

• Handle and address any issues regarding the development: technical difficulty or team management & get all issues resolved by coordinating with other technical experts or if required by any other department for the same

• Coordinate with internal resources and third parties/consultants/vendors for the flawless execution of projects

• Maintaining an Agile environment and meeting the product delivery deadlines

• Lead and manage the day to day activities of their team

• Establish and maintain a proper communication channel among all the stakeholders and report and escalate the same to management as needed

• Tracking the status of the team's work and ensuring deliverables are produced on agreed schedules in coordination with the other stakeholders

• Conduct project risk identification and mitigation action planning

• Conduct module-level work effort estimations and integrate for the whole system  

• Provide accurate and detailed weekly task reports

• Should have at least 3.5+ years of experience in mobile application development experience with at least two apps that are on the app store that you are proud to discuss with us

Your must-haves:  

• You should be familiar with the Cloud Technologies 

• You should be familiar with the Web Architecture 

• You should be familiar with the Mobile Architecture especially MVVM

• Consistently demonstrated ability of Tech Lead in current role

• 5+ Years of relevant industry experience

• Certified: AWS Solution Architect (Preferred but not mandatory)