Deputy Manager- Consumer Engagement & Retention Specialist

Company Overview

Bluesapling is a fast-growing technology and digital transformation company based in Bangalore serving businesses across the globe through its world-class enterprise solutions. We are looking for people who are passionate about understanding customer needs and helping them adopt the Software solution to their advantage and a willingness to work on brand building at a young company.

Qualifications

- At Least graduation, preferably in commerce from prominent institute

- 0-1 years of experience in customer support

Skills

- High level of empathy and aptitude to help and resolve problems for others.

- Learning ability to understand the software from the end user’s perspective.

- Oral and written communication skills to help and train clients on using the software. Good hold on English and Hindi is a must.

- Knowledge of Malayalam & Telugu regional language is a must.

- Other desirable skills:

  - Preferably a female candidate 

  - Expressive and good communication skills

  - Good listener and empathetic disposition

  - Proactive in anticipating customer pain points and providing feedback to the product teams on feature usage and issues.

Roles & Responsibilities

Your objective will be to ensure that client is able to extract value of our solution to the fullest. You will be the first point of contact for the client and end users of the software. You will be responsible for successful transition of the customer to our solution, for client communication and coordinating with them for conducting feature demonstration and giving training sessions. You will be resolving client queries on a real-time basis. You will also report to Product team on any major issues that clients may be facing. Uphold established standards, processes and best practices in customer service. You are expected to continuously learn and build a knowledge base by reading books, understanding business, and empathizing with our customers.

Full Stack Developer responsible for managing back-end services and the interchange of data between the server and the users.

Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the frontend elements built by your co-workers into the application. Therefore, a basic understanding of frontend technologies is necessary as well.

We are looking to recruit a candidate for a role that will require:

• Create and consume restful APIs
• Design, develop, and maintain internal and external applications
• Build efficient, testable, and reusable modules
• Write high quality, structured application/interface code and documentation
• Identify solutions through research and collaboration that resolves the root of problems as they arise
• Define functional and technical requirements for application software to develop skills and knowledge
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle

Requirement

∙ Proficient in Node.JS and ReactJS development stack

∙ 2+ years’ experience designing, querying, and updating databases in MySQL/nosql

∙ Basic understanding of web technologies including HTML, CSS, JavaScript, AJAX etc.

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

Role Purpose:

The Mechanical Design - HVAC - primary purpose is to drive the strategic direction and technological advancement of mechanical and cooling infrastructure within our data center portfolio. This role is focused on leading research, developing innovative thermal designs, establishing global engineering standards, evaluating emerging technologies, and providing expert mechanical guidance to optimize performance, enhance scalability, and achieve sustainable outcomes for future data center deployments.

Education: Master's degree in Mechanical Engineering with a specialization in Thermodynamics, Fluid Dynamics, Heat Transfer, HVAC, or a closely related field

Add. Qualifications:

- Uptime Institute Accredited Tier Designer (ATD).

- LEED AP (Accredited Professional), Certified Energy Manager (CEM), or other sustainability/energy efficiency certifications.

- Relevant certifications in HVAC, refrigeration, or specific cooling technologies

Key Responsibilities:

• Advanced Mechanical System Design & Innovation:
• Lead the research, conceptualization, and design of next-generation cooling systems for data centers, including advanced chilled water plants, direct expansion (DX) systems, adiabatic and evaporative cooling solutions, liquid cooling technologies (e.g., direct-to-chip, immersion cooling), and innovative heat rejection strategies.
• Develop groundbreaking mechanical architectures that push the boundaries of PUE (Power Usage Effectiveness), thermal density, scalability, and resilience beyond current industry norms.
• Conduct comprehensive feasibility studies, technical evaluations, and detailed cost-benefit analyses for new mechanical cooling technologies and design concepts.
• Global Mechanical Engineering Standards & Best Practices:
• Define, develop, and maintain global mechanical engineering standards, specifications, and best practices for data center design and construction, ensuring consistency, reliability, and cost-effectiveness across all regions.
• Evaluate and incorporate relevant industry standards (e.g., ASHRAE, Uptime Institute, NFPA, local building codes, energy efficiency regulations) into design guidelines.
• Drive standardization of mechanical components, equipment, and processes to optimize supply chain, reduce lead times, and improve operational maintainability.
• Technology Scouting & Evaluation:
• Actively research and scout emerging mechanical technologies, disruptive innovations, and cutting-edge solutions in thermodynamics, fluid dynamics, heat transfer, and sustainable cooling relevant to data centers.
• Conduct rigorous technical due diligence, testing, and proof-of-concept initiatives for promising new mechanical technologies.
• Develop technology roadmaps for future mechanical infrastructure upgrades and deployments.
• Cross-Functional Collaboration & Subject Matter Expertise:
• Serve as the top-tier mechanical subject matter expert (SME) for the organization, providing advanced technical guidance and mentorship to regional engineering teams, operations, and project managers.
• Collaborate closely with Electrical, BMS/Automation, IT Infrastructure, and other Core Engineering Leads to develop integrated, holistic data center designs.
• Partner with R&D teams, vendors, and academic institutions to drive joint innovation efforts in cooling and mechanical systems.
• Performance Optimization & Future Proofing:
• Develop methodologies and tools for analyzing mechanical system performance, efficiency (PUE, WUE - Water Usage Effectiveness), thermal management effectiveness, and reliability.
• Define strategies for future-proofing mechanical infrastructure against evolving IT equipment thermal demands, climate change impacts, and sustainability goals.
• Lead initiatives for advanced thermal monitoring, controls, and predictive analytics for mechanical systems.
• Documentation & Intellectual Property:
• Generate comprehensive engineering reports, white papers, technical specifications, and design guidelines for mechanical systems.
• Contribute to the development of intellectual property (patents, trade secrets) related to data center mechanical and cooling solutions.

We are looking for an experienced and results-driven Business Development Manager (BDM) – ERP Sales to join our team. The ideal candidate will have a strong background in ERP software sales or any kind of software selling, excellent relationship-building skills, and the ability to identify and convert leads into long-term business opportunities.

Key Responsibilities:

• Develop and implement effective sales strategies to promote and sell ERP solutions.
• Identify potential clients, generate leads, and maintain a strong sales pipeline.
• Conduct market research to understand customer needs and industry trends.
• Present and demonstrate ERP solutions to prospective clients.
• Build and maintain strong relationships with new and existing clients.
• Negotiate contracts, pricing, and close deals to achieve sales targets.
• Work closely with the technical and implementation teams to ensure seamless service delivery.
• Provide feedback on customer requirements and contribute to product enhancements.
• Prepare and present sales reports, forecasts, and performance metrics to management.

Requirements:

• Proven experience in ERP sales or any kind of software selling with a track record of meeting or exceeding targets.
• Strong understanding of ERP solutions and business processes.
• Excellent communication, negotiation, and presentation skills.
• Ability to generate leads and build long-term business relationships.
• Self-motivated, proactive, and result-oriented approach.
• Proficiency in CRM tools and Microsoft Office Suite.
• Willingness to travel as required.

Job Summary:

As a Java Spring Boot Developer, you will play a key role in designing, developing, and maintaining robust backend services and APIs. With 2.5+ years of experience, including knowledge in Kotlin, you will work alongside a cross-functional team to build scalable and performant systems.

Key Responsibilities:

• Design, develop, and maintain efficient, reusable, and reliable Java and Kotlin code
• Build and consume RESTful APIs and microservices using Spring Boot
• Ensure the best possible performance, quality, and responsiveness of applications
• Collaborate with product managers, QA engineers, and DevOps for end-to-end delivery
• Troubleshoot and resolve performance bottlenecks, bugs, and technical issues
• Participate in code reviews, knowledge sharing, and continuous improvement

Required Skills & Qualifications:

• 2.5+ years of experience with Java and Spring Boot
• Strong understanding of RESTful APIs, MVC, and microservices architecture
• Experience with relational and NoSQL databases
• Proficiency with Git and Agile/Scrum methodologies

Preferred Skills:

• Familiarity with Docker, Kubernetes, and CI/CD tools
• Exposure to cloud platforms such as AWS or Azure
• Experience with unit testing and test automation frameworks

Job Description:

Responsibilities:

·      Participate in the entire application lifecycle, focusing on coding and debugging

·      Ability to design and document the product features, codes.

·      Self-driven and ability to take up ownership of things

·      Write clean code to develop functional applications, automation scripts, test cases

·      Troubleshoot and debug applications

·      Collaborate with developers, cross-functional teams to identify issue, new features and come up with solutions

·      Gather and address technical and design requirements

·      Provide training and support to internal teams

·      Build reusable code and libraries for future use

·      Ability to sync with other developers, designers to identify issues, new features and improvements

Requirements and skills:

·      Solid understanding of linux development environment and systems

·      Expert level knowledge of Python along with frameworks like Django, flask

·      Proficient in writing unit test cases using Pytest framework.

·      Expert level knowledge of SQL databases like MySQL and PostgreSQL

·      Good knowledge of design principles and databases

·      Knowledge of front technologies like Typescript, ReactJs

·      Knowledge of Caching techniques using Memcached and Redis

·      Experience of using queueing service line Kafka

·      Solid understanding of microservices architecture

·      Knowledge of AWS cloud services

·      Expert in serverless technologies like lambda along with API gateway

·      Knowledge of Git, Jira, CI/CD pipelines and containerization like docker

·      Knowledge of logging and monitoring tools like Grafana or Newrelic

Job Summary

The Software Test

Engineer will work closely with members of research and development to assure that ERP products

developed meet defined high standards for quality.

The candidate will be involved throughout the development lifecycle with particular responsibility in the quality assurance

of software development

The candidate should be highly motivated, goal-oriented, have good communication skills and must have knowledge on

software testing and tools

Essential Duties & Responsibilities

Primary responsibilities include:

 Analyze the requirement and create test cases.

 Execute test cases and log/verify software defects

 Follow test process and standards defined within QA

 Demonstrate knowledge of quality assurance processes and methodology.

Qualification

 Master/ Bachelor's degree in Engineering, Computer Science, or Information Technology

 Software testing course – preferably ISTQB certified

Other Requirements:

Other Desired Experience and Skills:

CERTIFICATIONS (IF REQUIRED): ISTQB (ADDED ADVANTAGE)

 Appreciation for and a basic understanding of all quality disciplines and methodologies.

 Excellent work ethic and initiative. Self-motivated with demonstrated ability to deliver high-value products in a team

environment.

 Excellent verbal and written communication skills.

 Knowledge of Microsoft Front & Back Office applications.

 Knowledge of relational database concepts and technologies.

Job Description

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• SAAS Experience is a plus

Skills

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git)