
Deputy Manager- Consumer Engagement & Retention Specialist
at Disruptive Digital Healthcare platform
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
What you will do:
- Providing actionable overall market and customer insights to address key strategic questions
- Building user cohorts, engagement plans using different communication channels
- Tracking and reporting the key metrics related to engagement and retention for each cohort
- Evaluating customers’ online behavior and providing insights and recommendations for further enhancements to the guest experience
- Analyzing A/B and multivariate tests, communicating results and providing recommendations
- Creating PowerPoint presentations to provide market and consumer insights to other marketing and sales departments
Desired Candidate Profile
What you need to have:- 3+ years of overall experience in marketing (Must have worked either in Ecommerce, Edtech, Healthtech, Fintech or any other B2C app based company)
- 2+ years of experience in engagement & retention domain
- 1+ year experience of working on engagement & retention tools like WebEngage/ MoEngage/ CleverTap is a big plus
- Excellent analytical skills and a high degree of business acumen
- Strong organizational, communication and presentation skills
- Proven ability in handling concurrent projects with attention to detail and accuracy
- Understanding of Google Analytics and AppsFlyer (Mixpanel knowledge is a big plus)

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Job Description:
We are looking for a professional and energetic Front Desk Executive to be the face of our studio. The ideal candidate will coordinate with consultants to book consultations, ensure smooth front desk operations, and provide exceptional customer service to enhance client satisfaction.
Key Responsibilities:
- Coordinate with consultants to schedule consultations, helping them meet individual targets and earn incentives.
- Handle inquiries via phone and email, providing prompt and accurate responses.
- Ensure all Brand Standards are upheld at the front desk and throughout the studio.
- Manage front desk operations, ensuring clients receive timely, friendly, and personalized attention.
- Oversee guest relations and front office staff, maintaining a positive and professional environment.
- Compile and report on front desk statistics and performance metrics.
- Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and colleagues at the front desk.
- Create efficient work schedules for front office staff to ensure smooth daily operations.
Desired Candidate Profile:
- Proven track record of lead generation/ pre sales & target achievement.
- Excellent communication skills in English, Hindi, and a regional language (specific to the location).
- Strong telephone etiquette and client handling abilities.
- Knowledge of routine operations management.
- Highly motivated and results-driven, with a focus on achieving targets.
- Comfortable working in a target-based role.
- Exceptional client management and relationship-building skills.
- Presentable, professional, and well-groomed appearance.
- Preference will be given to candidates with a strong commitment to front office operations.
This position offers an opportunity to engage directly with clients, ensuring they receive a seamless and positive experience while supporting the studio's growth and objectives.
We are looking for a Senior Data Engineer with strong expertise in GCP, Databricks, and Airflow to design and implement a GCP Cloud Native Data Processing Framework. The ideal candidate will work on building scalable data pipelines and help migrate existing workloads to a modern framework.
- Shift: 2 PM 11 PM
- Work Mode: Hybrid (3 days a week) across Xebia locations
- Notice Period: Immediate joiners or those with a notice period of up to 30 days
Key Responsibilities:
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⚠️ Please apply only if you have not applied recently or are not currently in the interview process for any open roles at Xebia.
Looking forward to your response!
Best regards,
Vijay S
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Understand the requirements and Develop Web Applications independently
coordinate/prepare report status on development tasks: design, unit test, code, source control Job Responsibility Should be able to code independently or with minimal support from leads.
Should be able to adhere to all customer processes.
Should be able to communicate with customer teams.
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organize the sales training in order to derive max. efficiency
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Hi
About Company
Our client is a community-based marketplace for global wellness entrepreneurs (both in services and products) and consumers. They provide platform and technology to enable sustainable & holistic wellness professionals to be successful. For the consumers, they create health awareness through our enriching content and help them reach their health goals through our world-class Experts, tools, programs and products.
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Location: Noida (in office)
• Experience in building complex applications using Flutter (preferred) or using similar mobile frameworks
• 2+ years’ experience in mobile application development
• Knowledge AWS/cloud hosting
• CI/CD development/deployment practices
. Working with Docker containers
• Modern software design practices
• Secure coding best practices
• Best practice knowledge of API development
• Strong development testing knowledge - Unit testing, test automation
Bonus if you have:
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• MS SQL experience
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Regards
Team Merito
Lead Frontend Developer
We are an early stage EdTech startup founded by people from IIT-D, IIM-B, Flipkart, Google, Cure.Fit & ICICI Venture. Our vision is to help each child discover their hidden treasures. We want to provide the best learning platform to ensure all round holistic development of children (social, physical, intellectual, cultural, and emotional) by enabling them to pursue their passion. If you are passionate about helping the future generations to have holistic development and achieve their full potential, come talk to us.
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