Growth Hacker

Job Description for Voice Process Executive

Job Profile: Voice Process Executive

Position: Customer Support Voice Process

Location: Bengaluru, KA

Job Mode: Work from Office

Notice Period: Immediate Joiners Preferred

Job Description

We are hiring enthusiastic and customer-focused Voice Process Executives for leading brands. The ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. Candidates with prior BPO or customer interaction experience will be preferred.

Job Responsibilities

• Handle customer calls (inbound and/or outbound) efficiently and professionally.
• Understand customer queries, provide accurate information, and resolve issues.
• Work in rotational shifts with weekly offs as per process requirements.

Eligibility Criteria

• Experience: Open to both freshers and experienced candidates.
• Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.
• Work Schedule:

5 days a week in International Process

6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.

• Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).

Salary Range:

• Freshers – ₹25,000–₹26,000 CTC (₹20,000–₹21,000 take-home).
• Experienced – ₹26,000–₹30,000 CTC (₹21,000–₹25,000 take-home).

SimplyFI integrates Artificial Intelligence (AI) and Blockchain seamlessly into existing workflows to digitize and streamline complex processes in trade finance, import/export, and supply chain operations.

Our mission is to simplify and automate traditionally manual, paper-based systems by building secure, transparent, and intelligent platforms that empower enterprises and financial institutions worldwide.

Role Overview:

* We are looking for a talented and motivated React.js Developer with 2-3 years of hands

* on experience to join our front-end team in Mumbai. This role involves building scalable,

* user-centric web interfaces that interact with cutting-edge AI and blockchain-based

* systems.

* You’ll be part of a product team solving real-world challenges in trade finance and supply

* chain automation, contributing to platforms that are redefining how global commerce operates.

Key Responsibilities:

• Develop and maintain responsive, high-performance web applications using

React.js

• Translate UI/UX designs and wireframes into code with pixel-perfect precision

• Work closely with backend and blockchain teams to integrate APIs and services

• Implement clean, maintainable, and scalable front-end architecture

• Optimize components for maximum performance across browsers and devices

• Collaborate in Agile teams with Product Owners, Designers, and QA Engineers

• Participate in code reviews, testing, and debugging

• Stay up to date with the latest trends in front-end development, Web3, and AI

integration

Required Skills:

• 2-3 years of hands-on experience in React.js development

• Strong knowledge of JavaScript (ES6+), HTML5, and CSS3

• Experience with React Hooks, Redux, or Context API

• Proficiency in consuming and integrating RESTful APIs

• Familiarity with Git and version control workflows

• Good understanding of responsive design and cross-browser compatibility

• Strong attention to detail and debugging skills

Bonus / Preferred Skills:

• Exposure to Blockchain fundamentals (e.g., smart contracts, wallets, Web3.js)

• Basic understanding of AI APIs or AI-powered UX features

• Experience with TypeScript, Next.js, or GraphQL

• UI libraries like Material-UI, Tailwind CSS, or Ant Design

• Familiarity with test frameworks like Jest or React Testing Library

• Knowledge of security best practices in financial applications

Key Responsibilities:

• Develop and fine-tune large language models for diverse applications.
• Implement and optimize LLMs to create efficient, scalable solutions.
• Build intelligent agents that utilize LLMs to interact and perform complex analytical tasks.
• Collaborate with cross-functional teams to integrate LLM technology into our products and services.
• Conduct research to stay ahead of the latest trends and advancements in generative AI and machine learning.
• Document and present model development processes and results for stakeholders.

Required Qualifications:

• 4-8 years of experience in machine learning, specifically with generative AI and large language models.
• Strong proficiency in Python and familiarity with AI and ML libraries such as TensorFlow, PyTorch, and Hugging Face Transformers.
• Experience in fine-tuning LLMs and deploying AI models in a production environment.
• Proven ability to design and implement AI agents using LLMs.
• Excellent problem-solving skills and the ability to work in a fast-paced, dynamic environment.

About Deqode

At Deqode, we work on cutting-edge solutions that are redefining the digital frontier. Our team thrives on innovation, collaboration, and creating next-gen products that solve real-world problems. We are now looking for a skilled and passionate React.js Developer to join our growing frontend team.

Roles & Responsibilities

• Take complete ownership and delivery of front-end applications.
• Ensure optimized performance across mobile and desktop platforms.
• Write clean, tested, and well-documented code using JavaScript, HTML, and CSS.
• Collaborate with UI/UX designers, HTML coders, and backend developers to bring designs to life.
• Integrate RESTful APIs and work seamlessly with backend teams.
• Communicate and integrate with third-party web services.
• Build and manage infrastructure for serving frontend apps and assets.
• Maintain frontend application deployment and ensure build pipeline automation.
• Use JSDoc or similar tools for inline documentation of code.
• Write extensive unit tests following Test-Driven Development (TDD) best practices.
• Design and automate the frontend build process using tools like Webpack/Gulp/Grunt.

Required Skills & Qualifications

• 3+ years of experience developing production-level web applications.
• Strong command over React.js or Vue.js, JavaScript, HTML5, CSS3.
• Deep understanding of DOM APIs, native JavaScript, and popular libraries.
• Proficiency in CSS preprocessors (SASS/LESS) and modular CSS (CSS Modules).
• Familiarity with build tools like Webpack, Gulp, or Grunt.
• Experience creating modular, self-contained, and reusable components.
• Strong understanding of cross-browser compatibility and performance optimizations.
• Clean, organized, and maintainable code practices.
• Bonus: Working knowledge of Node.js and backend concepts like APIs, databases, caching layers, and proxies.
• Comfort in implementing pixel-perfect designs, animations, and smooth transitions.
• Excellent communication and teamwork skills.
• A proactive mindset with the ability to work both independently and in a team.

We are seeking a talented and passionate Data Scientist to join our dynamic team. The ideal candidate will leverage their expertise in statistical analysis, machine learning, and data visualization to extract actionable insights from complex datasets. You will play a key role in developing and deploying predictive models, contributing to strategic business decisions, and driving innovation through data.

Responsibilities:

• Data Analysis and Exploration:
• Collect, clean, and preprocess large datasets from various sources.
• Conduct exploratory data analysis to identify patterns, trends, and anomalies.
• Visualize data using appropriate tools and techniques to communicate findings effectively.
• Machine Learning and Modeling:
• Develop and implement machine learning models for predictive analytics, classification, regression, and clustering.
• Evaluate model performance and optimize algorithms for accuracy and efficiency.
• Stay up-to-date with the latest advancements in machine learning and artificial intelligence.
• Statistical Analysis:
• Perform statistical hypothesis testing and A/B testing to validate findings.
• Apply statistical methods to analyze data and draw meaningful conclusions.
• Develop statistical models to forecast future trends and outcomes.
• Data Visualization and Reporting:
• Create compelling visualizations and dashboards to present data insights to stakeholders.
• Prepare clear and concise reports summarizing findings and recommendations.
• Effectively communicate complex data concepts to non-technical audiences.
• Collaboration and Communication:
• Collaborate with cross-functional teams, including engineers, product managers, and business analysts.
• Present findings and recommendations to stakeholders at all levels of the organization.
• Contribute to the development of data-driven strategies and initiatives.

We are currently looking for a PHP Codeigniter Developer with 2+ years of experience.

Skills: PHP(CodeIgniter knowledge is a must), MySQL, HTML, CSS, JavaScript, Jquery, AJAX, responsive front-end frameworks (e.g. Bootstrap), Git.

PHP Codeigniter Developer:

• Strong knowledge of PHP web frameworks (Codeigniter)
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object oriented PHP programming
• Understanding accessibility and security compliance
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git
• Experience in common third-party APIs (Google, Facebook, Ebay etc)
• Good knowledge of relational databases, version control tools and of developing web services
• Passion for best design and coding practices and a desire to develop new bold ideas
• Attend daily stand-up meetings to provide updates on project status
• Abilities from requirements gathering to successful deployment

• Minimum 2 to 4 years of experience in PHP CodeIgniter

• Experience using MVC Frameworks such as CodeIgniter

• Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.

• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Good problem-solving skills.

• PHP
• JavaScript Frameworks
• OOP
• Data and Data modeling
• HTML5/CSS3

Requirements:

• Strong understanding of Nodejs & front-end Technology.

• Strong understanding of MEAN or MERN Stack.

• Strong knowledge of HTML, CSS, RWD, Javascript, and JQuery.

• Bring 1+ years of Experience in Node with typescript or React.

• Strong OOPS ( Object Oriented Programming ) concepts.

• Good knowledge of browser caching, working with cookies and Java scripts for faster website loads.

• Mean/Mern Stack Developer with hands-on experience in Node.js, typescript, and angular.

• Experience developing and improving REST APIs.

• Experience working with AWS Clouds/Azure.

• Experience building web UI dashboards and other self-service solutions.

• Relational DB knowledge (MySQL, PostgreSQL, Oracle, or SQL Server).

• NoSQL knowledge (MongoDB, Redis, Cassandra, or Hadoop).

• Ability to recite design patterns.

• Experience leading Agile projects and getting results in Scrum or Kanban teams and workflows.

• Experience with practices such as Test-Driven Development (TDD) is a plus

Responsibilities

• Lead the app team to develop apps using Flutter for both Android & iOS platforms.
• Implement best practices for app development, usage tracking, and issue fixes.
• Do regular code reviews to ensure code quality.
• Be an individual contributor to write quality code that is simple, reliable, and scalable.
• Implement test-driven development.
• Ensure the best performance and user experience of the application.
• Work with the team to manage, optimize, and customize multiple applications.
• Evaluate and implement out-of-the-box ideas for application development.

Required Skills

• Must have 8+ years of experience in native mobile development (Android / iOS).
• Must have 2+ years of experience in Flutter with Dart.
• Must have worked and successfully deployed apps on play-store/app-store using Flutter.
• Experience with any of the state management solutions like Bloc, Provider, Mobx, etc.
• Extreme attention to detail and the ability to match the design as closely as possible.

Job Perks

• Get to work with a highly passionate team of engineers.
• Open and embracing culture towards the latest hot technologies.
• A high level of freedom & responsibility.
  
  

Responsibilities

- Building and maintenance of resilient and scalable production infrastructure 

- Improvement of monitoring systems

- Creation and support of development automation processes (CI / CD)

- Participation in infrastructure development 

- Detection of problems in architecture and proposing of solutions for solving them 

- Creation of tasks for system improvements for system scalability, performance and monitoring

- Analysis of product requirements in the aspect of devops 

- Managing a team of DevOps, control of task deliveries 

- Incident analysis and fixing 

Technology stack

Linux, Bash, Salt/Ansible, LXC, libvirt, IPsec, VXLAN, Open vSwitch, OpenVPN, OSPF, BIRD, Cisco NX-OS, Multicast, PIM, LVM, software RAID, LUKS, PostgreSQL, nginx, haproxy, Prometheus, Grafana, Zabbix, GitLab, Capistrano

Skills and Experience

- Understanding of the distributed systems principles 

- Understanding of principles for building a resistant network infrastructure 

- Experience of Ubuntu Linux administration (Debian-like will be a plus)

- Strong knowledge of Bash

- Experience of working with LXC-containers 

- Understanding and experience with infrastructure as a code approach 

- Experience of development idempotent Ansible roles

- Experience with relational databases (PostgeSQL), ability to create simple SQL queries 

- Experience with git

- Experience with monitoring and metric collect systems (Prometheus, Grafana, Zabbix)

- Understanding of dynamic routing (OSPF)  

Preferred experience

- Experience of working with highload zero-downtown environments 

- Experience of coding on Python

- Experience of working with IPsec, VXLAN, Open vSwitch

- Knowledge and experience of working with network equipment Cisco

- Experience of working with Cisco NX-OS

- Knowledge of principles of multicast protocols IGMP, PIM

- Experience of setting multicast on Cisco equipment

- Experience of working with Solarflare Onload

- Experience administering Atlassian products