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Reviewing the company debtor list.
Contacting customers and informing them of their overdue bills.
Advising customers on their payment options and suggesting methods of payments.
Negotiating suitable payment plans.
Maintaining customer payment records.
Preparing customer financial statements for banks and the state credit department.
Writing final notice warnings to customers when payments are not being made.
Instituting legal action when customers fail to pay their debt.
Responding to customer queries.
Contacting lawyers and insurance agencies to facilitate payments.
Collections Officer Requirements:
Bachelor’s degree in accounting, business management, or a similar field.
Previous experience working as a Collections Officer.
Excellent negotiating skills.
Good written and verbal communication skills.
Familiarity with state debt collection laws.
Knowledge of payment plans and accounting procedures.
Knowledge of office and accounting software.
Patience and resilience.
Required Skills.
Languages English with Hindi or English with 2 South Indian Languages
PUC (with 6 months or 1 Years experience letter is Mandatory)
Graduate with Fresher can Be consider
Age criteria 20 to 29 Years
Location- KR PURAM, Bangalore
Shopify Plugin Developer who can work on Shopify App, Extension end to end which includes Session maintenance, Custom Plugin for growth and retention
We are looking "Associate" for Reputed Client @ Chennai Permanent Role.
Experience: 0 - 2 Yrs
Responsibilities:
• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.
• Provide friendly and efficient service via chat or voice support to our customers regarding
- Order Status Queries
- Promotional Assistance
- Product Information
- Site & App Navigation & Troubleshooting
- Problem with Orders Received Queries
• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.
• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.
• Consistently achieve metric goals proactively and independently with minimal direction and support.
• Stay up to date with and follow on-going process, product, and policy changes.
• Ensure the privacy and security of Client and Sutherland information
• Build a culture of open and honest communication by offering and being open to receiving feedback.
• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.
Requirements:
• Excellent command of the English Language and communication skills
• Ability to type 35-40 words per minute
• Competently multi-task in a fast-paced environment
• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.
• Ability to actively listen, understand and summarize with clarity and simplicity.
• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.
• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.
• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.
• Genuinely care about people and are eager and ready to help under any circumstances.
• Can communicate with clarity, style, compassion, and purpose.
• Technical aptitude and the ability to pick up new technology quickly.
Familiar with Issuing/Acquiring schemes are highly desirable.
Proven track record in delivering results in highly complex projects.
Experience and comfortable in establishing relationships with different stakeholders.
Strong prioritization and execution skills.
Good Aptitude and Strong problem-solving skills.
Self motivated and a good team player.
Excellent Written and Verbal communication skills.
Please find the details below
Job Description
Candidate Must Have:
● Strong knowledge of Linux and Windows OS
● Experience in JIRA/Confluence/JSD Administration is a must.
● Good knowledge of any of the Databases is required.
● Experience of working on JIRA/JSD/Confluence Datacenters
● Experience in doing minor and major upgrades with & without downtime
● Experience in Jira server to cloud Migration
● Jira CSV/Data Migration experience is must
● JIRA instance Projects merging (Server/Cloud to DC)
● The candidate should have hands-on knowledge of Atlassian Plugins like Tempo, Easy BI,
Zypher, Big picture, Configuration manager for Jira and Project configurator for JIRA
● Experience in Jira Service Management with Asset Management, CMDB and ITSM
implementation
Candidate good to have:
● An Atlassian Certification in JIRA Project Administration will be an edge.
● Installation and configuration of Atlassian applications with Linux and Windows OS
● Good knowledge of any of the Databases is required.
● Experience of working on JIRA/JSD/Confluence Datacenters
● Experience in doing minor and major upgrades with & without downtime
●
● Experience in JIRA instance Projects merging (Server/Cloud to DC)
● Experience in Confluence Spaces merging (Server/Cloud to DC)
● Perform Project migration, backup/restore, and archive activity
● Strong skills in troubleshooting JIRA and other Atlassian products.
● Work with JIRA to enable custom workflows, fields, dashboards, and reports
● Create and manage complex JIRA components including project workflows, screen
schemes, permission schemes, and notification schemes in JIRA.
● The candidate should have hands-on knowledge of Atlassian Plugins like Tempo, Easy BI,
Zypher, Big picture, Configuration manager for Jira and Project Configurator for the JIRA
● Experience in requirement gathering, conducting Workshops and activity estimations
● Bitbucket and Bamboo knowledge will be added advantage
● Experience in Jira Service Management with Asset management, CMDB and ITSM
implementation
Responsibilities
● Configuration, maintenance, and administration of Atlassian products (Jira, Confluence,
Crowd, Bamboo, Bitbucket, etc)
● Evaluate and manage the usage of Atlassian add -ons to meet the team and business
needs of the customers
● Jira Workflows, custom fields, pages, spaces, and other configurations based on the
needs.
● Atlassian JIRA/JSM/Confluence DC installation setup and maintenance on AWS/Azure
● Hardware infrastructure setup, Maintenance, and troubleshooting.
● Jira/JSM/Confluence data migration from server to cloud and one instance to another
instance
Mesky is an innovative, massive, creative, and groundbreaking social e-commerce product offering a distinctive shopping experience to users in one and only integrated platform.
It’s a B2B2C (business to business to consumer) integrated platform providing an All-in-One experience of “Shopping and Posting”.
Job Overview:
We are looking for a passionate UI / UX Designer Technology for one of our upcoming portfolio companies building a massive new innovation product & features.
You should be a strategic thinker, an effective communicator, and an expert in technological development.
Responsibilities and Duties:
Design and Build sophisticated and highly scalable apps using flutter.
Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
Translate and Build the designs and Wireframes into high-quality responsive UI code.
Explore feasible architectures for implementing new features.
Follow the best practices while developing the app and also keep everything structured and well documented.
Manage the code and project on Git in order to keep in sync with other team members and managers.
Communicate with the Project Manager regarding the status of projects and suggest appropriate deadlines for new functionalities.
Ensure security guidelines are always followed while developing the app.
Maintaining software through product lifecycle including design, development, verification, and bug fixes.
Perform time profiling and memory leaks assessment.
Requirements: Attributes, Experience:
B.Tech/B.E with 5+ years of experience in User Experience Design processes.
2 years preferably in e-commerce.
Experience in creating navigation maps, Interaction flows, wireframes, and Visual Design comps.
Coordination with business and marketing teams to better understand the product strategy and market positioning.
Performing client presentations at various project stages.
Creating assets for the Prototype Team/Development Team.
Coordinating with Programmer and Developer to execute the final user interfaces.
Strong Planning and Organizational Skills that go along with proper time management.
Excellent communication skills both written and verbal.