Core PHP (Knowledge of functions, Methods, PHP OOPS Concept, Ajax, MySQL, Jquery), Javascript, Basic knowledge of HTML, CSS, MVC Structure
Knowledge about socket

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About us:
Hiver offers teams the simplest way to offer outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction.
At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.
Opportunity:
As a Senior Staff Engineer at Hiver, you will play a pivotal role in shaping the future of our platform and technology landscape. You will operate as a senior technical leader — driving architectural strategy, establishing engineering excellence across teams, and influencing product direction at scale.
Hiver processes over 5 million emails daily for thousands of active users — and as we continue to grow rapidly, you’ll lead efforts to build highly scalable, intelligent, and resilient systems that power this growth. This is a hands-on and strategic role where you will architect complex systems, mentor other Staff Engineers and Technical Leads, and champion technical innovation across the company.
What you will be working on?
Strategic Technical Leadership
- Define and evolve Hiver’s technical architecture and long-term technology roadmap in alignment with business strategy.
- Lead architectural design reviews and ensure coherent technical direction across multiple product and platform teams.
- Partner with senior leadership across all functions to make strategic build vs. buy, scale vs. optimize, and AI adoption decisions.
- Drive technical vision-setting for next-generation AI-driven capabilities across the product suite.
AI and Systems Architecture
- Design and scale advanced Generative AI and Machine Learning solutions integrated with Hiver’s core workflows.
- Build frameworks to improve system scalability, resilience, and observability for high-throughput email and data processing.
- Ensure architectural decisions are guided by performance, maintainability, and cost efficiency principles
Engineering Excellence & Mentorship
- Set and enforce engineering-wide standards for system design, code quality, and technical documentation.
- Mentor and coach Staff Engineers, Tech Leads, and Senior Engineers, helping them grow as system thinkers and problem solvers.
- Act as the final technical reviewer for complex or high-risk projects, reducing uncertainty and ensuring timely delivery.
- Build a culture of engineering excellence that values clarity, simplicity, and accountability.
Cross-Functional Influence
- Collaborate closely with Product, Data, and Design teams to translate business goals into technically feasible and scalable solutions.
- Drive consensus and alignment on key architectural trade-offs across multiple teams and stakeholders.
- Lead post-incident reviews and proactively drive initiatives that improve system reliability and developer productivity.
Innovation & Technical Thought Leadership
- Champion emerging technologies — AI, automation, data analytics — to create business leverage.
- Promote a culture of continuous innovation, experimentation, and learning within engineering.
- Represent Hiver’s engineering excellence in external forums, conferences, and open-source communities.
What we are looking for?
- 12+ years of total experience in software engineering with at least 5+ years in architecture or technical leadership roles.
- 3+ years of experience leading Staff-level in large-scale distributed systems.
- Extensive expertise in AI/ML (including Generative AI), with a deep understanding of model lifecycle management and deployment.
- Proven experience architecting high-availability, large-scale SaaS platforms in cloud environments (AWS, GCP or Azure).
- Strong foundation in Python or Java, object-oriented design, and system performance optimization.
- Advanced understanding of distributed systems, data architecture, and event-driven design patterns.
- Experience managing technical strategy and decision-making across multiple teams or product areas.
- Demonstrated ability to navigate ambiguity, build consensus, and influence without direct authority.
- Passion for mentoring and developing senior engineering talent and shaping engineering culture at scale.
Job Description :
- Started in 2016, Techjockey.com is India's only software e-marketplace with over 2200 IT vendors and more than 10,000 Software Products. We are playing a pivotal role in changing the buying behaviour of today's IT customer by making them choose, compare and buy software online on Techjockey.com.
- Product Managers team is driven by patience, ability to interact with different customers and identifying their needs. They are a key to our success strategy and act as a backbone to our business model. Our vision is to disrupt the unstructured IT industry and build a single platform for all business through action planning in and around this business team.
- We are looking for a Drupal Developer responsible for front-end development and theming. This position requires a combination of programming skills (PHP, HTML, CSS, JS, etc.) and aesthetics (understanding element arrangements on the screen, the color and font choices, and so on). The best candidates have a strong understanding of industry trends and content management systems. Experience with responsive and adaptive design is strongly preferred. In addition, an understanding of the entire web development process, including design, development and deployment, with some back-end knowledge, is preferred.
Responsibilities :
- Responsible for helping formulate an effective, responsive design and turning it into a working theme. Work closely with back-end developers and customers to ensure an effective, visually appealing, and intuitive implementation.
- Responsible for designing and implementing new features and functionality, establishing and guiding the website's architecture, ensuring high-performance and availability, and managing all technical aspects of the CMS. Work closely with front-end developers and customers to ensure an effective, visually appealing, and intuitive implementation.
Skills and Qualifications :
- Experience with Drupal7/8
- Experience building user interfaces for websites and/or web applications
- Extremely fluent with HTML5/XHTML and CSS
- Experience working with PHP, JavaScript, and jQuery
- Ability to write JavaScript with and without the use of frameworks such as jQuery
- Experience designing and developing responsive design websites
- Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
- Ability to understand CSS changes to have consistent style across platforms and browsers
- Ability to convert comprehensive layout and wireframes into working HTML pages
Must to have :
- Experience developing web solutions in Drupal and PHP implementations in a LAMP environment
- Ability to architect enterprise Drupal solutions including data, display, and information architecture
- Advanced site-building experience including deep familiarity with Drupal modules such as CTools, Views, and Panels
- Experience creating custom Drupal modules
- Experience building responsive websites using Drupal CMS, HTML/HTML5, CSS/CSS3, and JavaScript/jQuery
- Knowledge of PHP, PHP files and theme functions, and knowledge of the Drupal theme layer
- Through understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, Testing) and exposure to Agile or iterative SDLCs.
- Experience in JQuery is mandatory.
- Experience in PHP ORM framework is mandatory (Doctrine ORM or any other ORM- s).
- Experience in HTML, CSS.
- Strong in Object-Oriented Concepts.
- Experience in MYSQL.
- Good to have knowledge Of React.
- Need to be professional in Laravel MVC framework.
- Having knowledge in PHP, CSS3, HTML5, JavaScript, JSON/REST, JQuery, AJAX, Bootstrap4 is preferable.
The key aspects of this role:
• Candidate with exceptional programming skills, problem-solving abilities and strong work
ethic.
• The candidate has to work on custom programming and web application development for
Drupal.
• Testing, maintenance and troubleshooting of existing company sites and resolving issues if
any.
• Contributing ideas and efforts towards internal projects and working as part of a team to
find solutions on various problems.
• Communicate technical ideas to business users and other teams (design, QA).
• Collaborate with team members and to work independently when needed.
• Eager to embrace current and emerging web technologies.
To be the right fit, you'll need:
• Experience of total 4+ years working on PHP and Drupal 7,8 Development (at least 2+ years
in Drupal 8)
• Strong knowledge of MySQL, jQuery, HTML5, CSS
• Experience with Drupal architecture, best practices and coding standards
• Knowledge on Views, Services etc.
• Experience in custom module and theme creation
• Familiar with sub version control systems such as Git or SVN
• Basic knowledge of environment setup for Linux distribution.
You will be responsible to coordinate with design team, setting up Magento with database, building modules, extensions and testing. You should have good knowledge of object oriented programming.
Responsibilities -
-> Coordination with design team.
-> Building Magento website and connect with Database.
-> Code for templates.
-> Developing Magento modules in PHP
-> Designing interfaces.
Requirements - >
-> Degree in computer science or related field.
-> Knowledge of PHP, HTML, Magento and JavaScript.
-> Experience in eCommerce lifecycle.
-> Knowledge of modern UI/UX and analytics.
-> Ability to manage and work in strict deadline and in a team environment
- PHP Web Development experience - Core PHP and PHP frameworks.
- Strong knowledge of PHP web frameworks {such as Laravel, Yii, etc depending on your technology stack}
- Should have positive and adaptive behavior. Strong knowledge of the common PHP or web server exploits and their solutions
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Understanding client requirements & functional specifications
- Developing and maintaining dynamic websites and web applications
- Ensuring foolproof performance of the deliverable
- Must be proficient in PHP, MySQL, CSS, HTML, JavaScript, AJAX, XML
- Experience with Joomla, WordPress, Drupal, Magento would be added advantage.
- Must have the capacity to work independently and as a part of a team
- Eager to learn new web technologies
The candidate will need to demonstrate previous experience of taking a client's requirements and translating them into technical specifications. The candidate will have to have previous examples of how he/she has worked with internal customers and technical peers.
The ideal candidate should have 3 to 5 years’ experience within a web application development environment.
Experience with PHP, HTML, CSS, MySQL, SOAP/REST, JavaScript, AJAX, etc. is a must. Following are the key area we are expecting you to have strong command on:
- Analytical Skills
- Algorithms
Responsibilities and Duties
- Development of software extensions to vTiger CRM/Drupal/WordPress and any other PHP based application
- Development of integration between CRM and ERP systems provided by Target Integration and any other system using their APIs
- Development and maintenance of code in Gitlab (In-house git server)
- Managing tickets and updating them regularly in Redmine (Project and Ticket Management Platform)
- Providing solutions to the pre-sales team on new projects
- Supporting the existing development team
Qualifications and Skills
- Coming up with ideas to help grow the team
- Data Structure
- Data Modelling Concepts
- Object-Oriented Design Principles and Concepts
- MVC – Pattern in Depth.
- Aware of Various other commonly used design patterns like Factory, Abstract Factory, etc.
- PHP, MYSQL, HTML, CSS, JS, JSON, Webservices
- Object-Oriented PHP
- SQL In general, Procedure, triggers, functions, etc.
- Query Designing.
- Thorough understanding of HTTP.
- Version Control (specifical git) and bug tracking software knowledge are important.
Benefits
- Linux system administration experience will be useful
- Experience of working on at least two of Joomla/Drupal/vTiger CRM or Sugar CRM is a must
- Strong understanding of relational database design
- Experience in creating professional-looking web interfaces using CSS and HTML
- Understanding of business processes
- Ideally, they should have worked on CRM/ERP/Accounting applications
- Excellent written and spoken communication skills
Job Type: Full-time







