Sr. Marketing – Executive Interior

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

• Excellent communication and interpersonal skills
• Presentable personality and ability to handle clients confidently
• Open to stretch and working in a start-up/ed-tech environment
• Immediate joining required
• Age: Below 32 years

Benefits to Highlight for Candidates:

• Be part of a fast-growing ed-tech company with a positive and unique culture (refer to our LinkedIn, Glassdoor, and website for more details).
• Attractive incentive structure based on performance.
• No field sales (door-to-door). Leads are provided to counselors to connect with clients.
• Significant career growth opportunities, with high performers moving into team management roles within 1-2 years.
• Flexibility for relocation to other offices (Bangalore, Delhi, Hyderabad, Chennai) based on tenure and performance.

Hybris Professionals are responsible for e-commerce application development while providing expertise in the full software development lifecycle, from concept and design to testing.

• Setting expectations and features priorities throughout development life cycle.
• Writing well designed efficient code.
• Determining and implementing design methodologies and tool sets.
• Completing application development by coordinating requirements, schedules and activities.
• Envisioning the overall solution for defined functional and non-functional requirements; and being able to define technologies, patterns and frameworks to materialize it.
• Designing and developing the framework of the system and being able to explain choices made. 
• Writing and reviewing design document explaining overall architecture, framework and high-level design of the application.
• Troubleshooting problems across multiple environments and operating platforms.
• Creating technical documentation and assistance tools for customers.
• Researching and learning new technologies to update knowledge.
• Participating in educational opportunities/trainings and reading professional publications.
• Contributing to team meetings.
• Enhancing organization's reputation by accepting ownership for accomplishing of tasks.
• Exploring opportunities to add value to job accomplishments.

• Experience working with community version PostgreSQL version 13 (or higher)
• Experience investigating/troubleshooting PostgreSQL performance issues with native Postgres catalog and statistics
• Familiarity with streaming and logical replication, HA, Backup and Recovery and Maintenance utilities including setup, configuration and monitoring.
• Strong troubleshooting and analytical skills
• 5+ years of PostgreSQL DBA experience

Role: Senior Campus Recruiter

Experience: 5 – 8 Years

Location: Hyderabad

Technovert is new-generation services/product technology firm that’s built on a people foundation. We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We deliver technology solutions that are interconnection of user experience, business goals, and information technology.

Technovert is well known for innovative intern and fresher talent acquisition strategies. We nurture our talent in an open environment that allows for individual growth of a person. Some of our key leaders have grown the ranks all the way from freshers to managing some of the key business divisions. This role is thus very crucial for us.

Senior Campus Recruiter is a role providing an end-to-end graduate recruitment experience from collating the demand, strategizing the plan and executing it to make sure right hires are in place rightly. Senior Campus Recruiter in this role brings out passion of connecting Technovert to the potential talent enabling a great career start for undergraduates.

We would love you to:

• Create, strategize and execute campus recruitment plans to meet the demand
• Assess fresh talent across technical and competency-based assessments in high volume
• Explore and develop new channels to connect students with Technovert
• Advocate the great talent experience and maintain Technovert’s repute
• Carry out continuous research, create and maintain data points for analysis and reporting
• Seek the delta and continuously evolve campus hiring process at Technovert

You bring:

• Knowledge and strategy in competing and hiring best talent (Tech and Non-Tech)
• Strong relationships with good Universities / Colleges PAN India
• Broad exposure to branding fundamentals via social media
• Excellent Stakeholder Management and relationship building experience
• Proven knowledge in assessment methodologies / tools required for hiring fresh talent

• Research and write industry-related content
• Create new content to assist marketing campaigns
• Promote content through multiple channels
• Update website content as needed
• Optimise content using SEO best practices

• Expertise in using content management software, social media platforms and SEO techniques
• Must have written and published blog articles and social media content
• Knowledge about personal finance and investment opportunities is a plus

• Building and configuring Magento 1x and 2x eCommerce websites.
• Coding of the Magento templates.
• Developing Magento modules in PHP using best practices.
• Designing themes and interfaces.
• Setting performance tasks and goals.
• Troubleshooting integration issues.
• Updating website features and security patches.

Requirements:

• Bachelor’s degree in computer science or related field.
• Advanced knowledge of Magento, JavaScript, HTML, PHP, CSS, and MySQL.
• Experience with complete eCommerce lifecycle development.
• Understanding of modern UI/UX trends.
• Knowledge of Google Tag Manager, SEO, Google Analytics, PPC, and A/B Testing.
• Good working knowledge of Adobe Photoshop and Adobe Illustrator.
• Strong attention to detail.
• Ability to manage projects and work to strict deadlines.
• Ability to work in a team environment.

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Achieving growth and hitting sales targets by successfully managing the sales team
• Designing and implementing a strategic sales plan that expands the company’s customer base and ensures it’s a strong presence
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Generating new leads in the field of WEB DEVELOPMENT, APP DEVELOPMENT, DIGITAL MARKETING SERVICES

Qualifications

• Bachelor's degree or undergraduate
• Excellent communication
• Ready to work on target basis
• 2 to 3 years relevant experience in IT field
• Previous work experience should be from IT Service based company ( WEB DEVELOPMENT, APP DEVELOPMENT, DIGITAL MARKETING SERVICES)
• Capable of closing end to end sales in the field of web development, app development, digital marketing services
• Capable of generating new business opportunities