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About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market.
Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.
Designation : Customer Acquisition Specialist (International Sales)
Nature : On-site, Permanent - Indore [M.P.]
Package :3 LPA- 4.8 LPA
Key Responsibilities :
- Act as the first point of contact for new clients.
- Identify and engage potential clients through calls/ messages and virtual meetings, converting them into active trading clients.
- Assist clients in identifying the ideal service combination and generating revenue.
- Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
- Assist clients with account setup, KYC, and onboarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
- Achieve monthly targets for revenue generation through client acquisition.
Qualifications :
- Fluent English Communication.
- Minimum Graduate or Post Graduate.
- Minimum 6 months documented experience in sales/direct client interaction profile.
- Knowledge of the Global Market. (Forex & Comex)
- Should be a self-motivated, detail-oriented and responsible team player with exceptional relationship management skills.
- Experience in International Sales, Marketing and Financial Services will be preferred.
About Us
Signal Expert Global is a leading technical analysis research provider in the Forex and Com-ex global markets, operating since 2016. Based in multiple countries, we offer educational and trading assistance, focusing on market analysis, pricing, entry points, and trends. As a member of the International Trade Council, Signal Expert Global adheres to FIRC norms and FEMA guidelines. Our accurate signals and recommendations have proven to benefit investors worldwide, making market opportunities accessible to both big and small investors. We offer a variety of services, including intra-day and positional signals.
Role Description
This is a full-time, on-site role for a Customer Acquisition Executive located in Indore. The Executive will be responsible for working on client acquisition, managing customer relationships, ensuring customer retention, in turn enhancing the overall customer experience. Daily tasks include interacting with clients, addressing inquiries, providing timely solutions, and pitching the services as per their requirements for achieving client acquisition and revenue generation targets. The role demands keen analytical skills to understand customer needs and market trends effectively.
Key Responsibilities :
- Client acquisition, retention and relationship management.
- Act as the first point of contact for new clients and ensure a positive on-boarding experience.
- Identify and engage potential clients through calls/ messages and virtual meetings, converting them into active trading clients.
- Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
- Assist clients in identifying the ideal service combination and generating revenue.
- Maintain accurate records of client progress in CRM.
- Stay updated on market trends and current affairs to better assist global traders and investors.
- Assist clients with account setup, KYC, and on-boarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
- Achieve monthly targets for revenue generation through client acquisition.
Qualifications
- Excellent Communication skills for effective client interactions
- Bachelor's degree in Business, Finance, or a related field
- Sales skills to support and achieve sales targets
- Analytical Skills to understand market trends and customer needs
- Customer Retention and Customer Experience management skills
- Minimum 6 months experience in sales/direct client interaction role
- Knowledge of Financial markets and trading is a plus
- Ability to work independently and collaboratively within a team
- Relevant experience in Forex and Com-ex markets is a plus
About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.
Designation : Client Relationship Executive (International Sales & Client On-boarding)
Nature : On-site, Permanent - Indore [M.P.]
Experience : 6 months - 3 years
Package : Hike on last drawn upto 4.8 LPA (net)
Key Responsibilities :
- Client acquisition, retention and relationship management.
- Identify and engage potential clients through calls/ messages and virtual meetings, converting them into active trading clients.
- Act as the first point of contact for new clients and ensure a positive on-boarding experience.
- Assist clients in identifying the ideal service combination and generating revenue.
- Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
- Maintain accurate records of client progress in CRM.
- Stay updated on market trends and current affairs to better assist global traders and investors.
- Assist clients with account setup, KYC, and onboarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
- Achieve monthly targets for revenue generation through client acquisition.
Qualifications :
- Minimum Graduate or Post Graduate.
- Minimum 6 months documented experience in sales/direct client interaction profile.
- Vocal, Confident and Innovative.
- Knowledge of the Global Market. (Forex & Comex)
- Fluent English Communication, sales & marketing skills are a must have.
- Should be a self-motivated, detail-oriented and responsible team player with exceptional relationship management skills.
- Experience in International Sales, Marketing and Financial Services will be preferred.
Roles and Responsibilities
- Actively prospect and acquire new clients through various sales and marketing techniques, including cold calling, networking, and referrals.
- Build and maintain strong relationships with clients to understand their trading needs and provide tailored investment solutions.
- Execute trades on behalf of clients and ensure timely and accurate order execution.
- Stay updated on market trends, economic indicators, and geopolitical events to provide clients with informed trading recommendations.
- Collaborate with the research and analysis team to develop market insights and trading strategies.
- Provide exceptional customer service and support to clients throughout the trading process.
- Meet and exceed sales targets and performance metrics.
Desired Candidate Profile
- Bachelor's degree in Finance, Business, Economics, or related field.
- Proven track record of success in client acquisition and sales within the financial services industry, prefer FX trading.
- Strong understanding of financial markets, trading instruments, and risk management principles.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to thrive in a fast-paced, competitive environment.
Perks and Benefits
- Desired Incentives.
- Overseas Trip by Company.
- Monthly Contest & Trophies.
- Quarterly and Annual Rewards and Recognition.
About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.
Designation : Business Development Executive (International Sales & Client On-boarding)
Nature : On-site, Permanent - Indore [M.P.]
Experience : 1 - 3 years
Package : Hike on last drawn upto 4.2 LPA (net)
Key Responsibilities :
- Client acquisition, retention and relationship management.
- Identify and engage potential clients through calls/ messages and virtual meetings, converting them into active trading clients.
- Assist clients in identifying the ideal service combination and generating revenue.
- Act as the first point of contact for new clients and ensure a positive on-boarding experience.
- Assist clients with account setup, KYC, and onboarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
- Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
- Stay updated on market trends and current affairs to better assist global traders and investors.
- Achieve monthly targets for client acquisition and revenue generation.
- Maintain accurate records of client progress in CRM
Qualifications :
- Minimum Graduate or Post Graduate.
- Minimum 1 year documented experience in sales profile.
- Vocal, Confident and Innovative.
- Knowledge of the Global Market. (Forex & Comex)
- Fluent English Communication, sales & marketing skills are a must have.
- Should be a self-motivated, detail-oriented and responsible team player with exceptional relationship management skills.
- Experience in International Sales, Marketing and Financial Services will be preferred.
Location: Indore
Key Responsibilities:-
1. Customer Support: - Provide exceptional customer service by answering incoming Calls/Emails promptly and professionally.
- Address customer inquiries, concerns, and issues with courtesy and empathy.
- Assist customers in resolving their problems or inquiries effectively.
● Any Graduation degree.
● Proven experience in BPO operations, with a minimum of 1-2 years in an Inbound Voice/Email Process ( Experience in healthcare will be an advantage )
● Languages: Mandatory English and Hindi ( Other Linguistic languages will be valued)
● Excellent communication, negotiation, and problem-solving skills.
● Strong analytical and critical thinking abilities.
● Knowledge of BPO industry trends and best practices.
● Proficiency in relevant software and tools like Google Sheets, Excel, etc. Should know basic Excel formulae.
● Client-focused with exceptional interpersonal skills.
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