Cutshort logo
elite manpower and training academy logo
Customer Care Executive
elite manpower and training academy's logo

Customer Care Executive

Surabhi Agrawal's profile picture
Posted by Surabhi Agrawal
0 - 3 yrs
₹1.5L - ₹3.5L / yr
Indore
Skills
Customer Retention
Customer Relationship Management (CRM)
Problem solving
Communication Skills


Location: Indore

Key Responsibilities:-

1. Customer Support: - Provide exceptional customer service by answering incoming Calls/Emails promptly and professionally.

  • Address customer inquiries, concerns, and issues with courtesy and empathy.
  • Assist customers in resolving their problems or inquiries effectively.


● Any Graduation degree.

● Proven experience in BPO operations, with a minimum of 1-2 years in an Inbound Voice/Email Process ( Experience in healthcare will be an advantage ) 

● Languages: Mandatory English and Hindi ( Other Linguistic languages will be valued)

● Excellent communication, negotiation, and problem-solving skills.

● Strong analytical and critical thinking abilities.

● Knowledge of BPO industry trends and best practices.

● Proficiency in relevant software and tools like Google Sheets, Excel, etc. Should know basic Excel formulae.

● Client-focused with exceptional interpersonal skills.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About elite manpower and training academy

Founded :
2020
Type :
Services
Size :
0-20
Stage :
Profitable

About

N/A

Company social profiles

instagramlinkedinfacebook

Similar jobs

Talent Pro
Mayank choudhary
Posted by Mayank choudhary
Pune
3 - 6 yrs
₹15L - ₹21L / yr
skill iconPython
Artificial Intelligence (AI)
skill iconMachine Learning (ML)
Large Language Models (LLM) tuning
Retrieval Augmented Generation (RAG)
+1 more
  • Strong AI/ML OR Software Developer Profile
  • Mandatory (Experience 1) - Must have 3+ YOE in Core Software Developement (SDLC)
  • Mandatory (Experience 2) - Must have 2+ years of experience in AI/ML, preferably in conversational AI domain (spped to text, text to speech, speech emotional recognition) or agentic AI systems.
  • Mandatory (Experience 3) - Must have hands-on experience in fine-tuning LLMs/SLM, model optimization (quantization, distillation) and RAG
  • Mandatory (Experience 4) - Hands-on Programming experience in Python, TensorFlow, PyTorch and model APIs (Hugging Face, LangChain, OpenAI, etc


Read more
Inncircles
Gangadhar M
Posted by Gangadhar M
Hyderabad
4 - 8 yrs
Best in industry
NumPy
skill iconPython
pandas
skill iconMachine Learning (ML)
skill iconDeep Learning
+6 more

Job Title: Senior AI/ML/DL Engineer

Location: Hyderabad

Department: Artificial Intelligence/Machine Learning


Job Summary:

We are seeking a highly skilled and motivated Senior AI/ML/DL Engineer to contribute to

the development and implementation of advanced artificial intelligence, machine learning,

and deep learning solutions. The ideal candidate will have a strong technical background in

AI/ML/DL, hands-on experience in building scalable models, and a passion for solving

complex problems using data-driven approaches. This role involves working closely with

cross-functional teams to deliver innovative AI/ML solutions aligned with business objectives.

Key Responsibilities:


Technical Execution:

● Design, develop, and deploy AI/ML/DL models and algorithms to solve business

challenges.

● Stay up-to-date with the latest advancements in AI/ML/DL technologies and integrate

them into solutions.

● Implement best practices for model development, validation, and deployment.


Project Development:

● Collaborate with stakeholders to identify business opportunities and translate them

into AI/ML projects.

● Work on the end-to-end lifecycle of AI/ML projects, including data collection,

preprocessing, model training, evaluation, and deployment.

● Ensure the scalability, reliability, and performance of AI/ML solutions in production

environments.


Cross-Functional Collaboration:

● Work closely with product managers, software engineers, and domain experts to

integrate AI/ML capabilities into products and services.

● Communicate complex technical concepts to non-technical stakeholders effectively.


Research and Innovation:

Explore new AI/ML techniques and methodologies to enhance solution capabilities.


● Prototype and experiment with novel approaches to solve challenging problems.

●Contribute to internal knowledge-sharing initiatives and documentation.


Quality Assurance & MLOps:

● Ensure the accuracy, robustness, and ethical use of AI/ML models.

● Implement monitoring and maintenance processes for deployed models to ensure long-term performance.

● Follow MLOps practices for efficient deployment and monitoring of AI/ML solutions.


Qualifications:


Education:

● Bachelors/Master’s or Ph.D. in Computer Science, Data Science, Artificial Intelligence, Machine Learning, or a related field.


Experience:

● 5+ years of experience in AI/ML/DL, with a proven track record of delivering AI/ML solutions in production environments.

● Strong experience with programming languages such as Python, R, or Java.

● Proficiency in AI/ML frameworks and tools (e.g., TensorFlow, PyTorch, Scikit-learn,Keras).

● Experience with cloud platforms (e.g., AWS, Azure, GCP) and big data technologies

(e.g., Hadoop, Spark).

● Familiarity with MLOps practices and tools for model deployment and monitoring.


Skills:

● Strong understanding of machine learning algorithms, deep learning architectures,

and statistical modeling.

● Excellent problem-solving and analytical skills.

● Strong communication and interpersonal skills.

● Ability to manage multiple projects and prioritize effectively.


Preferred Qualifications:

● Experience in natural language processing (NLP), computer vision, or reinforcement

learning.

● Knowledge of ethical AI practices and regulatory compliance.

● Publications or contributions to the AI/ML community (e.g., research papers,open-source projects).


What We Offer:

● Competitive salary and benefits package.

● Opportunities for professional development and career growth.

● A collaborative and innovative work environment.

● The chance to work on impactful projects that leverage cutting-edge AI/ML technologies.

Read more
Deqode
at Deqode
1 recruiter
Mokshada Solanki
Posted by Mokshada Solanki
Remote only
4 - 5 yrs
₹7L - ₹20L / yr
skill iconAmazon Web Services (AWS)
Terraform

We’re hiring a DevOps Engineer who’s passionate about automation, reliability, and scaling infrastructure for modern cloud-native applications. If you thrive in dynamic environments and love problem-solving at scale, we’d love to meet you!


🔧 Key Responsibilities

  • Manage and support production systems with on-call rotations
  • Deploy and maintain scalable infrastructure on AWS (ECS, EC2, EKS, S3, RDS, ELB, IAM, Lambda)
  • Build infrastructure using Terraform
  • Manage and monitor Kubernetes clusters and Docker containers
  • Automate deployment and configuration using Ansible or similar tools
  • Ensure systems reliability using robust monitoring and alerting tools
  • Work with Linux OS, and network protocols like HTTP, DNS, SMTP, LDAP
  • Manage services like Nginx, HAProxy, MySQL, SSH
  • Collaborate with development, QA, and product teams
  • Document systems and infrastructure best practices


Required Skills

  • 4+ years in DevOps, SRE, or Systems Administration
  • Hands-on experience with AWS, Kubernetes, Docker
  • Proficient with Terraform, Ansible, and Linux systems
  • Strong understanding of networking, system logs, and debugging
  • Excellent communication and documentation skills


Read more
Play Games24x7
at Play Games24x7
2 recruiters
Agency job
via Success Pact by Ashutosh Uttam
Bengaluru (Bangalore)
4 - 6 yrs
₹1L - ₹1L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
Data Structures
+1 more

Responsibilities:

  • Participation in the requirements analysis, design, development and testing of applications.
  • The candidate is expected to write code himself/herself.
  • The candidate is expected to write high level code, code review, unit testing and deployment.
  • Practical application of design principles with a focus on the user experience, usability, template designs, cross browser issues and client server concepts.
  • Contributes to the development of project estimates, scheduling, and deliverables.
  • Works closely with QA team to determine testing requirements to ensure full coverage and best quality of product.
  • There is also the opportunity to mentor and guide junior team members in excelling their jobs.

 

Requirements:

  • BE/B. Tech. Computer Science or MCA from a reputed University.
  • 3.5 - 6.5 Years of experience in software development, with emphasis on JAVA/J2EE Server side programming.
  • Hands on experience in Core Java, Multithreading, RMI, Socket programing, JDBC, NIO, webservices and Design patterns.
  • Should have Knowledge of distributed system, distributed caching, messaging frameworks ESB etc.
  • Knowledge of Linux operating system and PostgreSQL/MySQL/MongoDB/Cassandra database is essential.
  • Additionally, knowledge of HBase, Hadoop and Hive are desirable.
  • Familiarity with message queue systems and AMQP and Kafka is desirable.
  • Should have experience as a participant in Agile methodologies.
  • Should have excellent written and verbal communication skills and presentation skills.
Read more
Workforce Management Solutions Co.
Workforce Management Solutions Co.
Agency job
via Unnati by Veena Salian
Pune
3 - 7 yrs
₹9L - ₹12L / yr
RPAS
RPA
Automation anywhere
skill iconC#
skill iconC++
+6 more
Become part of a global AI / ML team looking for smart, motivated and dedicated professionals ready to exploit technological possibilities.
 
Our client is a Europe headquartered AI-Powered process automation pioneer, which is using its intelligent solutions to help organizations handle their documentation, email and chat processes. They have created digital employees or bots, which can be delegated to act as modules to quickly handle repetitive tasks and simplifying these functions. Such automation aims to improve work quality, customer satisfaction, employee productivity and eventually to reshape business goals and performance.

Based out of Norway, and presence in many countries, their solutions are being implemented in various industries ensuring efficient and smarter automation. Within 4 years of its existence, the company has seen 3 times revenue growth and over 100 employees building global and economical solutions and a diverse organisation well prepared for the future.
 
As a Sr. RPA Developer, you will design and implement automation solutions for prospective projects.
 
What you will do:
  • Designing and producing necessary technical documents
  • Helping the team to utilize best practices in RPA and programming
  • Supporting the production solutions, including understanding the existing solution, making hands-on improvements and bug fixing
  • Making direct/ indirect contact with client in support cases
  • Learning and utilizing various RPA software

 

 

What you need to have:
  • Have minimum 3 years hands-on experience on UiPath
  • Minimum required is passing advanced training courses for UiPath
  • RPA certification is a plus
  • Have minimum 3 years hands-on experience with Automation anywhere
  • Passed certified Advanced/ Master RPA professional exam is a plus
  • Sound understanding of SQL
  • Strong analytical and problem-solving skills and the ability to think creatively to solve complex problems
  • Have experience with C#/ C++/ Java is a plus
  • Have experience with HTML/ XML is a plus
Soft Skillset:
  • Fluent in English speaking and writing
  • Good interpersonal skills
  • Ability to work effectively with cross-functional teams
  • Ability to quickly learn new concepts is necessary
  • Ability to perform under pressure
Read more
CYK Solutions Pvt Ltd
at CYK Solutions Pvt Ltd
2 recruiters
MuraliKrishna Lanka
Posted by MuraliKrishna Lanka
Hyderabad
3 - 5 yrs
₹10L - ₹15L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+5 more
Job Requirements:
  • Expertise in Java server-side development: Core Java, Golang Servlets, Spring Core, React JS, Spring Boot with GRPC, and Hibernate.
  • Exposure to microservice design patterns.
  • Good knowledge in Data Structures, Algorithms, Object-Oriented Design, Analysis, Design patterns, and other computer science concepts.
  • Knowledge of GraphQL, Kafka, PostgreSQL will be added advantage.
Read more
eNoah iSolution
at eNoah iSolution
1 video
6 recruiters
Gokul B
Posted by Gokul B
Chennai
3 - 7 yrs
₹4L - ₹7L / yr
Magento
skill iconHTML/CSS
skill iconPHP
LAMP Stack

Greetings from eNoah iSolution !!!

Position: Senior Magento Developer

Exp: 4 - 7 yrs

Type: Contract - 3 months (extendable to 6 months)



Good to have:

Experienced in Front End - HTML5, CSS3, Jquery, Javascript, Backend - PHP, MySQL

Should have experience in CMS - Magento 2 more than 2 years



Job Description:



  • Experience designing and developing responsive ecommerce portals
  • Extremely fluent with HTML5/XHTML and CSS
  • Experience working with PHP, JavaScript, and jQuery
  • Ability to write JavaScript with and without the use of frameworks such as jQuery
  • Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
  • Ability to understand CSS changes to have consistent style across platforms and browsers
  • Ability to convert comprehensive layout and wireframes into working HTML pages
  • Experience developing web solutions in Magento and PHP implementations in a LAMP environment
  • Ability to architect enterprise Magento solutions including data, display, and information architecture
  • Advanced site-building experience including deep familiarity with Magento modules
  • Experience creating custom Magento modules
  • Experience building responsive websites using Magento CMS, HTML/HTML5, CSS/CSS3, and JavaScript/jQuery
  • Knowledge of PHP, PHP files and theme functions, and knowledge of the Magento theme layer
Read more
Minions Ventures
at Minions Ventures
1 recruiter
Ram Kumar
Posted by Ram Kumar
Bengaluru (Bangalore)
6 - 12 yrs
₹27L - ₹40L / yr
Engineering Management
skill iconAmazon Web Services (AWS)
skill iconJava
skill iconPython

                                                       JD – Engineering Manager Role

Responsibilities:

 

  • Designed, developed and deployed cloud-native applications (we use AWS)
  • Working on or leading enterprise tech products and worked with enterprise customers
  • Mentor & grow / Hire Engineering Managers to lead up these individual units.
  • Work closely with Product Management, Business Development and Operations team and enable them by providing scalable and high quality technology solutions at a rapid pace.
  • Set up the organisation & processes to enable timely delivery of projects with high quality.
  • Set up best practices for development and champion their adoption.
  • Well versed in Software Architecture and Design - You should be able to spot flaws in the existing architecture and design. You would help us refactor and re-architecture the code for easier and faster development.
  • Oversee Architecture & design of technically robust, flexible and scalable solutions.
  • Perform well in uncertainties and collaborate and work with unclear interfaces to other teams in our rapidly evolving organisations.
  • Create clear career paths for team members and help them grow with regular & deep mentoring.
  • Identify, define, and coordinate the training needs of the team.
  • Perform regular performance evaluation and share and seek feedback on a regular basis
  • Building and maintaining data capabilities at KredX while taking care of scaling, privacy and processing aspects.
  • Ability to work with external partners and vendors to integrate with KredX product
  • Write blogs and other technical papers to share the lessons with community both inside and outside the company and or participates in technical events to get new knowledge to the organisation while improving brand of engineering team at KredX
  • Appropriately escalate any issues/concerns that require immediate attention from other affected parties
  • Always be thinking about the engineering systems and business from different angles - fraud, downtimes, scale, business direction and more

 

Requirements:

  • Experience in working with large scale unstructured data, and data science
  • Deep Understanding of enterprise grade technologies.
  • Deep understanding & expertise with highly transactional, large relational and complex systems.
  • Strong leadership skills.
  • Possess superb troubleshooting and problem analysis skills.
  • Knowledgeable about new engineering paradigms and developments in software engineering

 

Read more
LEXI Devices
Mumbai
3 - 7 yrs
₹3L - ₹6L / yr
Embedded Systems
Internet of Things (IOT)
skill iconPython
skill iconPHP
skill iconJava
+3 more
We are looking for a stellar Full Stack developer to help us build our next generation IoT/Embedded devices. Responsibilities: • Build our backend APIs and embedded software for IoT/Embedded devices • Work with product owners to spec the requirements. • Design, code, test and deliver various features in our product roadmap. • Integration with Amazon Alexa, Google Home Kit, Apple Home Kit and other third party platforms. Requirements Required Skills: • 2+ yrs experience in building Embedded software • 1+ yrs in building IoT/Embedded devices. • 2+ yrs in Python, Php, Java • 2+ yrs in building APIs • Strong networking knowledge. • Hands on knowledge of IoT • Hands on knowledge of Unix/Linux. • Good oral and written communication skills in English Preferred Skills: • Prior experience with IoT/Embedded • Experience with scrum development, Jira & Git/SVN • Experience with Raspberry Pi/Arduino platform. • Experience with App development on iOS and Android.
Read more
Directi
at Directi
13 recruiters
Shilpa L
Posted by Shilpa L
Bengaluru (Bangalore), Mumbai
3 - 7 yrs
₹15L - ₹30L / yr
skill iconJava
Data Structures
Algorithms
skill iconC++
skill iconC
The platform engineering team designs builds and owns the systems to support the various applications, products, and services. We are a team of highly motivated individuals with a passion for solving large complex problems. We value an aptitude for research and a passion for learning. Together we are building one of the largest distributed computing platforms in the country. As a part of the engineering team you will be: • building highly-scalable and secure payments platform • primary owners of one or more components of the platform and will drive innovation in your area of ownership • working with various product teams gathering requirements and adding capabilities • working with some of the smartest people in the industry and will have ample opportunity to learn and grow • using cutting-edge cryptography to secure payments beyond industry standards. • deriving actionable insights by mining TBs of data. • building low-level infrastructure that aims to push the boundaries of network performance. • participating actively in recruitment and nurturing of engineers as awesome as you. What are we looking for ? Review and influence new evolving design, architecture, standards and methods with stability, maintainability and scale in mind Identify patterns and provide solutions to class of problems Research, evaluate and socialize new tools, technologies, and techniques to improve the value of the system Be able to multi-task, prioritize and handle dependencies with minimal oversight. From a technology perspective, you should have knowledge and/or experience in a reasonably sized subset of the following ( the more, the merrier!! ) Worked on one or more large scale java applications. Good understanding of nuances of distributed systems, scalability, and availability. Good knowledge of one or more relational and NoSQL databases and transactions. Shrewd focus on latency and throughput of services. In-depth understanding of concurrency, synchronization, NIO, memory allocation and GC. Experience with IaaS clouds like AWS/Google Cloud, Azure, OpenStack etc.. Experience in working with Message Brokers and Application Containers Great ability to mentor and train other team members. Plus Points: Clear understanding of the CAP theorem and its implications for real-world distributed systems. “Call me maybe” is more than just a song for you. You have studied distributed systems like Dynamo, HBase, various messaging and queuing systems and understand nuances of Time, Clocks, and Ordering of Events, rate control, load distribution. You can smell fraud, transaction risks and abuse a mile away.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos