Location: Indore
Key Responsibilities:-
1. Customer Support: - Provide exceptional customer service by answering incoming Calls/Emails promptly and professionally.
- Address customer inquiries, concerns, and issues with courtesy and empathy.
- Assist customers in resolving their problems or inquiries effectively.
● Any Graduation degree.
● Proven experience in BPO operations, with a minimum of 1-2 years in an Inbound Voice/Email Process ( Experience in healthcare will be an advantage )
● Languages: Mandatory English and Hindi ( Other Linguistic languages will be valued)
● Excellent communication, negotiation, and problem-solving skills.
● Strong analytical and critical thinking abilities.
● Knowledge of BPO industry trends and best practices.
● Proficiency in relevant software and tools like Google Sheets, Excel, etc. Should know basic Excel formulae.
● Client-focused with exceptional interpersonal skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
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• Planning, scheduling & coordinating appointments & meetings, providing reminders, maintaining & updating diary of daily commitments & weekly calendar on a proactive basis.
• Interacting with & rendering assistance to select HNI & VIP customers, coordinating certain critical Outdoor Catering & Party Orders, VIP reservations, etc.
• Receiving calls, taking messages, screening & prioritizing calls & mails.
• Taking down dictations & appropriately drafting data points & correspondences, proactively responding to queries received through calls/mails based on feedback & preferences conveyed by the Managing Director.
• Preparing, editing & compiling agendas, minutes, correspondences & presentations.
• Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner.
• Making travel arrangements (ticketing, hotel reservations, etc.) on behalf of the Managing Director & other senior executives, coordinating with outstation visitors & proactively looking after their boarding & lodging arrangements, based on preferences conveyed by the Managing Director.
• Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines.
• Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans.
• Managing communication pertaining to projects, new launches as well as other such expansion & diversification undertakings that directly come under the purview of the Managing Director.
• Imparting induction & training to select employees hired for functions that are directly or indirectly associated to those of the Managing Director’s office.
• Coordinating with outstations suppliers & vendors (China, Italy, etc.) quotations, purchase orders, purchase/ delivery payments.
• Responding to various inquiries - internal as well as external, acting as a point of contact between the Managing Director & other employees, tracking the work plan allocated to certain employees by the Managing Director & monitoring timelines with regard to the same.
• Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner.
• Negotiating with various suppliers, vendors & contractors, receiving competitive quotations, making comparisons, making purchases of materials & supplies based on feedback received from the Managing Director.
• Spearheading all coordination pertaining to maintenance, upkeep & repair of corporate as well as outlet & store infrastructure (on a case to case basis), as per directions & preferences issued by the Managing Director from time to time.
• Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines.
• Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans.
About Wissen Technology
Wissen Technology, established in 2015 and part of the Wissen Group (founded in 2000), is a specialized technology consulting company. We pride ourselves on delivering high-quality solutions for global organizations across Banking & Finance, Telecom, and Healthcare domains.
Here’s why Wissen Technology stands out:
Global Presence: Offices in US, India, UK, Australia, Mexico, and Canada.
Expert Team: Wissen Group comprises over 4000 highly skilled professionals worldwide, with Wissen Technology contributing 1400 of these experts. Our team includes graduates from prestigious institutions such as Wharton, MIT, IITs, IIMs, and NITs.
Recognitions: Great Place to Work® Certified.
Featured as a Top 20 AI/ML Vendor by CIO Insider (2020).
Impressive Growth: Achieved 400% revenue growth in 5 years without external funding.
Successful Projects: Delivered $650 million worth of projects to 20+ Fortune 500 companies.
For more details:
Website: www.wissen.com
Wissen Thought leadership : https://www.wissen.com/articles/
LinkedIn: Wissen Technology
We are seeking a highly skilled Azure Cloud professional to manage, design, and engineer scalable and secure cloud infrastructure on Microsoft Azure. The ideal candidate will have a strong background in cloud infrastructure, system administration and architecture design.
Responsibilities:
- Manage and maintain Azure resources including Virtual Machines, Virtual Networks, Storage Accounts, Azure AD, and Resource Groups.
- Monitor and optimize resource usage and performance.
- Implement and manage backup, disaster recovery, and high availability.
- Ensure security and compliance using Azure Security Center, Defender, and Azure Policies.
- Design scalable, resilient, and cost-effective cloud architectures aligned with business goals.
- Define and document Azure architecture standards, governance models, and best practices.
- Collaborate with stakeholders to translate business requirements into technical solutions.
- Plan and lead cloud migration strategies from on-premises or other cloud providers to Azure.
Required Skills & Qualifications:
- 5–10 years of experience with Microsoft Azure platform in admin, architect, or engineer roles.
- Strong understanding of networking, identity, security, and governance in Azure.
- Hands-on experience with Azure IaaS, PaaS, and hybrid cloud environments.
- Proficiency with PowerShell, Azure CLI, and scripting for automation.
- Experience in monitoring and performance tuning using Azure Monitor, Log Analytics.
- Familiarity with Azure Cost Management and optimization strategies.
Preferred Qualifications:
- Microsoft certifications such as:
- AZ-104: Microsoft Azure Administrator
- AZ-305: Azure Solutions Architect Expert
- AZ-400: Azure DevOps Engineer Expert
- Knowledge of compliance standards (ISO, HIPAA, etc.)
- Experience with hybrid infrastructure (on-prem + Azure)
- Familiarity with other cloud platforms (AWS, GCP) is a plus.
PythonHungry, Humble, Honest, with Heart.
The Opportunity
We are looking for a Senior Member of Technical Staff QA with extensive experience in automation development, strategy, and testing skills to be part of our dynamic team.
About the Team
At Identity & Access Management, we are trying to build the next-generation IAM to help enterprises & internal clients.
Your Role
As the gatekeeper of our product quality, you would be required to ensure that product releases adhere to the highest quality norms. You will design and develop a testing framework for our products and be part of a ruthless quality team. You will develop test tools, test cases, maintain test beds, and provide metrics and test/quality status.
What You Will Bring
- Be a self-starter who can flourish in a fast-paced technology company
- Be the owner of our automation and delivery systems
- Be actively participating in Coding & Code reviews
- Have expertise with automation and building tools such as Selenium, Jenkins, REST API, SDK
- Strong systems background (Linux systems with exposure to Process, Memory and IO Management tools
- Strong Coding skills (DS, Algos).
- You will enable our engineers to generate known-quality releases with every commit, discover defects early and iterate fast.
- Good understanding of Kubernetes
- Good experience in building & maintaining an Automation Framework
- Excellent programming and scripting capabilities to develop code for automated tests using Python/C++/Perl/Go/Java Lang
- Min 9 - 17 years of relevant experience
Work Arrangement
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 2 - 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.
Java
Spring BootExperience in Sprnig Boot, Spring Cloud, Spring Security, Webservices
Good Communication Skills
Android DevelopmentJava
KotlinKey Responsibilities
- Prototype new app and feature ideas and explore new technologies that are at the forefront of mobile technology
- Integrating back-end API's with front-end.
- Maintain android apps, listen to community and fix issues that arise
- Design and implement new features, create UI, debugging
- Optimize applications for maximum speed and scalability.
- Collaborate with other team members
Key Requirements
- Strong expertise in Java
- Experience with releasing, maintaining mobile code
- Strong focus on high-quality mobile UI experiences
- Deep understanding of Android SDK
- Proficient understanding of code versioning
PHP•Play a complete Backend development role for Magento store development,
maintenance, upgradation and customization projects. Also provide support to
clients, via project management tool. Handle the complete project and achieve 100%
client satisfaction.
Required Skills:
•Must posses fair, clear understanding of fundamentals and concepts of Magento 1/2,
PHP, Zend Framework
•Knowledge in Magento Extension development.
•Write well-engineered source code that complies with accepted web standards.
•Good experience in Magento 2 Store development - design implementation, creating
themes, create custom modules;
•Strong Knowledge of Magento Best Practices, including experience developing custom
extensions and extending third party extensions
•Ability to develop and manage e-commerce websites, web applications, and websites.
•Can understand the goals and create strategies for each project.
Technical Skills:
•Possess good exposure on Magento, CMS, CodeIgnitor, OpenCart, JavaScript/ jQuery.
•Extensive experience of PHP and MySQL.
•Focused on Object-Oriented Programming (OOP),
•Demonstrable knowledge of XML, XHTML, CSS, Modules i.e. API integration, Payment
Gateways, XML with a focus on standards.
NextJs (Next.js)
Javascript
NodeJS (Node.js)JavaResponsibilities / Requirements:
● Be hands-on implicated in the design and implementation of NestJs REST APIs.
● Work with DevOps engineers to scale and optimise NestJs micro-services.
● Must have an excellent understanding of how the web works.
● Extensive knowledge of OOP, Design Patterns, and SOLID Principles.
● Familiar with modern engineering practices: coding standards, code reviews, continuous deployment, automated testing.
● Must be willing to constantly learn new things.
● Knowledge of algorithms and data structures.
Technologies:- • Nestjs • TypeScript 3. MySQL • Docker • Kafka
Knowledge of NestJS would be preferable.
JavaJavascriptMerkle|Sokrati, a leader in Paid Search & Social Advertising, provides a sophisticated technology solution to efficiently manage Digital Marketing campaigns for several brands in India. The technology developed takes a beating of serving and tracking 20M+ impressions a day. It runs crunching algorithms and keyword discovery routines using distributed computing, housing the entire data in distributed caches and sharded MySQL databases.
To be a geek at Merkle|Sokrati you need to know how to build scalable and high-performance systems. Nothing at Sokrati is small. We start with a proof of concept that demands a traffic rate of 10M+! To achieve any of this you need to understand Distributed Systems, Distributed Caching, High-scale Databases. And we possess the skills to create software that makes this entire heterogeneous system function together even if it runs on 100 boxes. A system that is so widely used cannot sustain any downtime and hence it uses elegant high-availability techniques to survive an outage. Not many startups can say “been there, done that”!
@Merkle|Sokrati, you will:
- Implement solutions for broadly defined problems
- Drive best practices and engineering excellence
- Be involved in the development of code in object-oriented languages like Java etc and build large scale robust distributed systems
- Be involved in full fledged product development.
- Build New Features, Push them to production fast.
- Debug production issues across services and levels of the stack
- Build services or APIs which will for easy application integrations at Sokrati to develop applications faster.
- Build scalable/fault-tolerant backend systems that process and analyze billions of data points every day.
You'd fit right in if you have:
- 2-4 years of experience in building successful production software systems
- A solid grounding in Computer Science fundamentals (based on a BE/BTech or MS in Computer Science)
- Experience developing software services and an understanding of design for scalability, performance and reliability.
- Mastery of the tools of the trade, including a variety of modern programming languages (Python, Java, JavaScript, C/C++) and open-source technologies (Linux, Spring)
- Proven ability to work in a fast paced, agile and in an ownership and results oriented culture
If you are excited about:
- Having an unmatched startup experience that allows you to work on bleeding-edge technologies.
- Making a splash in a multi-billion dollar Digital Advertising industry
- Learning & Growing far beyond your current horizon
- A place full of like-minded & ridiculously smart folks
- A start-up culture that you'd cherish forever in your work life
Feel like you are a good fit? We would love to hear from you!
Amazon Web Services (AWS)PythonAviso is the AI Compass that guides Sales and Go-to-Market teams to close more deals, accelerate revenue growth, and find their True North.
We are a global company with offices in Redwood City, San Francisco, Hyderabad, and Bangalore. Our customers are innovative leaders in their market. We are proud to count Dell, Honeywell, MongoDB, Glassdoor, Splunk, FireEye, and RingCentral as our customers, helping them drive revenue, achieve goals faster, and win in bold new frontiers.
Aviso is backed by Storm Ventures, Shasta Ventures, Scale Venture Partners and leading Silicon Valley technology investors
What you will be doing:
● Aviso is in the process of building a highly scalable, and highly performant upgrade to its industry-leading AI product. This requires a complete rethink of the base architecture of how data is stored and accessed using persistent Databases like MongoDB, PostgreSQL and Redshift.
● As part of this far reaching engineering goal, This role will be primarily responsible for the design and development of said re-architecture, working with all other parts of the Engineering organization.
Details below:
○ You will be responsible for designing the most optimal data schema architecture
to handle billions of rows of information, accessible in real-time, both for the
purposes of enabling our Machine Learning team, as well as other engineering
teams presenting complex analytical functionality directly to customers.
○ You will be responsible for designing the most optimal physical database
architecture to scale reliably with business growth, while optimizing cost.
● You will be working with our platform team to create the Service Oriented Architecture needed to create a highly redundant, fail-safe and responsive end customer facing service.
○ Needed is a solid working experience and understanding of the AWS
environment, including VPC, EC2, EBS, S3, RDS, SQS, Cloud Formation, NAT
Gateways, Lambda will be needed in order to achieve this.
● You will also own the definition and implementation of enterprise grade security using their skillsets around LDAP integration, security policies, and auditing in a Linux/AWS environment
● Additionally, You will be responsible for designing the Continuous Integration and
Continuous Delivery (CI/CD) platforms to enable all of engineering to deliver code faster with better quality.
○ In this, they will be working daily with the QA and engineering teams to enable
unit tests and automation tests to increase code test coverage.
○ Using their experience and great understanding of DevOps automation -
Orchestration/Configuration Management and CI/CD tools (Puppet, Chef,
Jenkins, etc.), they will identify the right set of CI/CD tools needed to make this a
success.
What you bring:
● Minimum 10-15 year experience in database architecture and management
● A Degree in Computer Science from a top University or equivalent
● Strong and relevant experience building and maintaining a high performance, high volume SaaS solution.
● Industry leading experience in managing petabyte scale databases.
● Solid working experience and good understanding of the AWS environment, including VPC, EC2, EBS, S3, RDS, SQS, Cloud Formation, NAT Gateways, Lambda and Redshift.
● Great understanding of DevOps automation - Orchestration/Configuration Management and CI/CD tools (Puppet, Chef, Jenkins, etc.) is required.
● Experience implementing role based security, including LDAP integration, security policies, and auditing in a Linux/Hadoop/AWS environment. We expect hands on experience with monitoring tools such as AWS CloudWatch, Nagios or Datadog.
● Networking : Working knowledge of TCP/IP networking, SMTP, HTTP, load-balancers (ELB, HAProxy) and high availability architecture.
● Strong experience in continuous integration, builds automation, configuration
management, code repository, performance engineering, application monitoring, system monitoring, management and deployment automation.
● Strong knowledge of Unix systems engineering with experience in Ubuntu or Red Hat Linux.
● Programming: Experience programming with Python, Unix scripts
Aviso offers
● Dynamic, diverse, inclusive startup environment driven by transparency and velocity
● Bright, open, sunny working environment and collaborative office space
● Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
● Competitive salaries and company equity, and a focus on developing world class talent operations
● Comprehensive health insurance available (medical) for you and your family
● Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
● CEO moonshots projects with cash awards every quarter
● Upskilling and learning support including via paid conferences, online courses, and certifications
● Every month Rupees 2,500 will be credited to Sudexo meal card
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Full Stack Developer - Averlon