Business development Executive

What you’ll do: 

● Own and build next-generation web applications which are efficient, reusable front-end abstractions 

and systems. 

● Explore and design lively and compelling consumer experiences. 

● Ensure that all the assigned systems are performing to scale. 

● Actively participate in design and code reviews to build robust applications and prototypes 

● You will mentor junior engineers on design and proper coding practices 

What you will need: 

● A deep expertise in Angular / React, Javascript, HTML5 and CSS3. 

● Understanding of browser internals and a basic understanding of the network stack. 

● Understanding of common design patterns followed in front-end projects. 

● Basic awareness of application security practices and deployment techniques for front-end projects. 

● Should have sound knowledge in computer science fundamentals like data structure, object-oriented 

programming and possess excellent communication skills. 

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

**Job Title: Sales Executive**

**Company:** JNJ Technologies & Services

**Location:** Remote Job Location

**About Us:**

JNJ Technologies & Services is a dynamic and rapidly growing technology solutions provider specializing in [ Auto Services plans Pan India ]. We pride ourselves on delivering innovative and tailored solutions to meet the unique needs of our clients, ranging from small businesses to large enterprises.

**Job Description:**

As a Sales Executive at JNJ Technologies & Services, you will play a crucial role in driving our company’s growth and success through proactive sales strategies and exceptional customer relationship management. You will be responsible for identifying new business opportunities, cultivating relationships with prospects, and negotiating contracts to achieve sales targets. Your ability to understand client needs and effectively communicate the value of our solutions will be key to your success in this role.

**Responsibilities:**

- Identify and develop new business opportunities through networking, cold calling, and other lead generation strategies.

- Build and maintain strong, long-lasting customer relationships with key decision-makers and influencers.

- Understand client needs and requirements, and effectively communicate how our solutions can meet those needs.

- Collaborate with the technical team to propose solutions that align with client objectives and requirements.

- Prepare and present proposals, quotes, and contracts to prospective clients.

- Negotiate terms and close sales to achieve quarterly and annual revenue targets.

- Track and report sales activities and outcomes using our CRM system.

- Stay up-to-date with industry trends, competitive landscape, and market conditions.

**Requirements:**

- Proven experience as a Sales Executive or relevant role, preferably in Sales

- Demonstrated ability to achieve sales targets and drive revenue growth.

- Strong communication, negotiation, and interpersonal skills.

- Excellent organizational skills and attention to detail.

- Self-motivated and able to work independently as well as part of a team.

- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).

- Proficiency in CRM software and Microsoft Office Suite.

**Benefits:**

- Competitive salary and commission structure.

- Comprehensive health benefits package.

- Opportunities for professional growth and development.

- Dynamic and collaborative work environment.

Join JNJ Technologies & Services and be part of a team that is passionate about delivering exceptional technology solutions and exceeding client expectations. If you are a results-driven individual with a strong sales acumen and a passion for technology, we encourage you to apply for this exciting opportunity.

• 6 to 9 yrs You can write backend code using primarily Java
• You can contribute to frontend code stack in ReactJS or other Javascript framework
•  front-end technologies (ReactJS /AngularJS) experience
• 3+years of experience with web application development
• 3+ years of database experience
• 3+ years of Webservices or API Development experience
• 3+ years of experience with Java development
• Web Framework experience with Spring MVC
• Strong work experience with Java, Spring Boot, Microservices, MongoDB
• Web UI experience with CSS, AJAX, JavaScript, Bootstrap, AngularJS / ReactJS
• Familiarity and working knowledge Docker, Jenkins
• Database and caching experience, SQL and NoSQL (SQL, Postgres)

About the role

We are looking for experienced developers, who have the aspirations and appetite in working in a start-up environment, and with relevant industry experience to make a significant contribution to our Digilytics^TM platform and solutions. 

Responsibilities

• Implementing High quality applications using front end technologies like Angular JS or Angular latest versions.
• Wherever possible take part in backend implementation.
• Suggest better and suitable alternative technologies and frameworks.
• Interacting with clients and gathering and documenting business requirements and solution designs to a high degree
• Recruiting and managing other personnel as relevant and achieving a high performance for self and the team
• Ensuring that clients are satisfied and do not have any negative feedback about the Company and the Executives provision of services
• Understand the Digilytics^TM vision and help in creating and maintaining a development roadmap
• Contribute to product development team and deliver product releases in a timely manner
• Ensure the quality of the product delivered
• Develop client-specific solutions using the product
• Liaise with multiple stakeholders and coordinate with our onshore and offshore entities

Expected and Desired Skills

• Strong programming skills and deep understanding of technical delivery
• Excellent understanding of analytical techniques and technology landscape
• Excellent problem-solving skills
• Good interpersonal skills and the ability to communicate ideas clearly at all levels
• Ability to work in unfamiliar business areas and to use your skills to create solutions
• Flexible approach to working environment and hours to meet the needs of the business and clients

Experience

• A start up mind set with proven experience working in both smaller and larger organisations having multicultural exposure
• Between 3-4 years of experience working closely with the relevant technologies, and developing world-class software and solutions

Education Background

• A Bachelors degree, or equivalent, preferably in Software Engineering and Computer Science

What you need to have:

Experience: 2 to 7 years