Customer Support executive

Role Overview

We are seeking a highly skilled and innovative AI Engineer to join our dynamic team. In this role, you will design, develop, and deploy cutting-edge artificial intelligence (AI) solutions, leveraging advanced machine learning (ML) techniques and AI frameworks to address complex business challenges. You will work closely with cross-functional teams to build intelligent systems and drive innovation, with a focus on implementing and optimizing modern AI technologies such as Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI Agents.

Key Responsibilities

AI Model Development

• Design, develop, and optimize AI solutions, including LLMs, RAG architectures, and Graph-based RAG systems, tailored to specific business needs.
• Develop and fine-tune models for tasks such as Natural Language Processing (NLP), Computer Vision, and Reinforcement Learning (RL).

Prompt Engineering and AI Agents

• Work with prompt optimization to enhance LLM-based responses for specific use cases.
• Develop autonomous AI agents capable of completing multi-step tasks with minimal human intervention.

Data Processing and Management

• Collect, clean, preprocess, and organize datasets for effective AI and ML model training and evaluation.
• Leverage graph databases and vector stores for efficient data retrieval in AI-driven systems.

Algorithm Selection and Optimization

• Choose and implement appropriate algorithms, considering constraints such as scalability, interpretability, and real-time deployment requirements.
• Conduct hyperparameter tuning and optimization experiments to maximize model efficiency and accuracy.

Deployment and Integration

• Deploy AI/ML models in production-grade environments, ensuring scalability, reliability, and seamless integration with existing systems.
• Implement model monitoring pipelines to ensure performance consistency over time.

Research and Development

• Stay abreast of the latest trends and advancements in AI and ML technologies, such as transformer architectures, diffusion models, and multi-modal AI.
• Experiment with emerging tools like LangChain, Hugging Face, and OpenAI APIs to innovate solutions.

Collaboration and Knowledge Sharing

• Work closely with data scientists, software engineers, and product managers to define project requirements and deliver impactful AI solutions.
• Document workflows, processes, and findings to enable knowledge sharing and continuity across teams.

Required Qualifications

Education

• Bachelor’s or Master’s degree in Computer Science, AI, Data Science, Engineering, Mathematics, or a related field.

Experience

• Minimum 3+ years in AI/ML roles with a proven track record in building and deploying AI-driven solutions.

Technical Proficiency

• Proficiency in Python and AI/ML frameworks like TensorFlow, PyTorch, scikit-learn, or Keras.
• Experience working with LLMs, transformers, and generative AI tools.
• Familiarity with cloud platforms such as AWS, Google Cloud, or Azure, including AI-focused services like SageMaker and Vertex AI.
• Knowledge of vector databases (e.g., Pinecone, Milvus, Weaviate) and graph databases for RAG systems.

Analytical Expertise

• Strong understanding of advanced statistical methods, mathematical concepts, and probabilistic models.
• Ability to analyze and interpret data for actionable insights and model improvements.

Soft Skills

• Exceptional problem-solving and critical-thinking abilities.
• Strong communication skills to effectively collaborate with cross-functional teams.
• Adaptability to a fast-paced, innovation-driven environment.

Preferred Qualifications

• Hands-on experience with LangChain, Hugging Face Transformers, or OpenAI API integrations.
• Expertise in specialized AI domains like multi-modal learning, conversational AI, and prompt engineering.
• Contributions to open-source AI projects or publications in recognized AI/ML conferences or journals.
• Familiarity with deploying AI Agents in production systems.

What We Offer

• Competitive Compensation & Benefits aligned with your experience and the impact you bring.
• Opportunity for Growth in a rapidly expanding B2B SaaS company.
• Cutting-Edge Technology & Projects in the WhatsApp Business API and Click to WhatsApp Ads space.
• Collaborative Work Environment that fosters innovation, learning, and career development.
• Flexible & Inclusive Culture, where every team member has a voice and the chance to make a significant impact.

Responsibilities:

• Assist in HR administration and operations processes.
• Recruit, interview, and onboard new employees
• Manage employee relations, conflicts, and performance issues
• Develop and implement HR initiatives and programs
• Conduct training sessions and workshops
• Maintain accurate and up-to-date employee records
• Ensure compliance with labor laws and regulations
• Collaborate with management team on strategic HR planning
• Assist in recruitment processes, including sourcing candidates, scheduling interviews, and facilitating the hiring process.
• Coordinate employee onboarding and orientation activities to ensure new hires are integrated effectively into the company.
• Manage employee records and ensure compliance with all relevant regulations and policies.
• Assist in organizing employee engagement activities and events to foster a positive and inclusive work culture.
• Perform other HR-related duties and projects as assigned.

Requirements:

• Bachelor degree in Human Resources, Business Administration, or a related field.
• Proven experience in an HR role, preferably in a startup or fast-paced environment.
• Strong understanding of HR principles, practices, and regulations.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
• Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
• Proficiency in Google Drive, MS Office, and HRIS software.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proactive and self-motivated with a positive attitude and a willingness to learn.
• Ability to thrive in a dynamic and fast-paced environment.
• Technical background with an HR certification is a plus.

Benefits:

• Competitive salary Opportunities for professional growth and development
• Flexible work hours
• Fun and collaborative work environment
• Opportunity to make a significant impact in a growing startup company

Job Role: Machine Learning & AI Developer

Skills: Data Science, Deep Learning, ML & Generative AI,

Job Description:

We are looking for a highly skilled and experienced ML& AI Developer to join our dynamic team. The ideal candidate will have a robust background in developing web applications using Django and Flask, with expertise in deploying and managing applications on AWS. Proficiency in Django Rest Framework (DRF), a solid understanding of machine learning concepts, and hands-on experience with tools like PyTorch, TensorFlow, and transformer architectures are essential.

Key Responsibilities

• Develop and maintain web applications using Django and Flask frameworks.
• Design and implement RESTful APIs using Django Rest Framework (DRF)
• Deploy, manage, and optimize applications on AWS services, including EC2, S3, RDS, Lambda, and CloudFormation.
• Build and integrate APIs for AI/ML models into existing systems.
• Create scalable machine learning models using frameworks like PyTorch, TensorFlow, and scikit-learn.
• Implement transformer architectures (e.g., BERT, GPT) for NLP and other advanced AI use cases.
• Optimize machine learning models through advanced techniques such as hyperparameter tuning, pruning, and quantization.
• Deploy and manage machine learning models in production environments using tools like TensorFlow Serving, TorchServe, and AWS SageMaker.
• Ensure the scalability, performance, and reliability of applications and deployed models.
• Collaborate with cross-functional teams to analyze requirements and deliver effective technical solutions.
• Write clean, maintainable, and efficient code following best practices.
• Conduct code reviews and provide constructive feedback to peers.
• Stay up-to-date with the latest industry trends and technologies, particularly in AI/ML.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3+ years of professional experience as a Python Developer.
• Proficient in Python with a strong understanding of its ecosystem.
• Extensive experience with Django and Flask frameworks.
• Hands-on experience with AWS services for application deployment and management.
• Strong knowledge of Django Rest Framework (DRF) for building APIs.
• Expertise in machine learning frameworks such as PyTorch, TensorFlow, and scikit-learn.
• Experience with transformer architectures for NLP and advanced AI solutions.
• Solid understanding of SQL and NoSQL databases (e.g., PostgreSQL, MongoDB).
• Familiarity with MLOps practices for managing the machine learning lifecycle.
• Basic knowledge of front-end technologies (e.g., JavaScript, HTML, CSS) is a plus.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication skills and the ability to articulate complex technical concepts to non-technical stakeholders.

Key Responsibilities

We are looking for a full stack developer who shall be responsible for implementation of software related projects of the firm. This will involve:

–        Understanding existing services of the Company, the requirements of the project and be able to build the back-end coding structure along with front end dashboard, UI / UX for the full project. The person should be capable of building flexible coding to incorporate various user requirements, carry out user acceptance testing, fix bugs within agreed timelines.

–        Dashboard Development: Swiftly conceptualizing, designing, and developing visually engaging and functional dashboards tailored to meet the firm's specific requirements within stringent timelines.

–        Collaborative Approach: Work closely with stakeholders’ other team members, to understand dashboard requirements and ensure alignment with business objectives.

–        API Integration: Explore and integrate dashboard APIs where applicable to enhance functionalities or enable custom integrations for a more comprehensive dashboard experience.

Key Skills Required

–      Front-end Technologies: Proficiency in HTML, CSS, JavaScript, and expertise in UX/UI principles to enhance dashboard user interfaces and ensure responsiveness.

–      Strong Backend Development Skills: Proficient in at least one backend language and understanding of backend frameworks to facilitate data integration and backend functionalities for dashboards.

–      Strong SQL Skills: Ability to efficiently extract, manipulate, and analyze data using SQL queries from various databases to integrate into the dashboards.

–      Dashboard Development Experience: Prior experience in rapid dashboard development, including designing, developing, and deploying dashboards within accelerated timelines.

–      Being able to work independently, understand industry landscape and come up with innovative solutions to tackle various issues. 

Technovert is not your typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.

We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place.

Our clients find us at our best when we are challenged with the toughest of the problems and we love chasing the problems. It thrills us and motivates us to deliver more.

Our global delivery model has earned the trust and reputation of being a partner of choice.

We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that deliver unparalleled performance with a holistic approach in the Technology Arena.

Responsibilities:

As a Senior UX Designer, you would be responsible to drive the UX process to deliver high-quality software/product designs and coordinate with the other UX and UI designers to see these designs come to life.

The role involves extensive interaction with the customers to understand their needs and pain points and to be able to show empathy and build designs that exceed the needs.

Must-Have: 

• A Curious Mind
• Empathy and Intuition
• Strong Analytical Skills
• Strives to understand the problems before thinking of a solution
• Language
• Typography
• Design and UX architecture

Nice to Have:

• Product Design Experience
• Strong grasp of design systems
• Knowledge of one or more of Figma, Adobe XD, Sketch

Qualification: 

• Any graduate.
• 3+ years of user experience design experience.
• Excellent written and communication skills.

We all know what are designs, but yet to face that WOW Design, if that can be brought to us by you then apply now!

Experience: 1-3 yrs of experience in Client servicing and vendor acquisition (Mandatory)

Working days & Timings:  6 days working & 11a.m to 9 p.m

About Role: We at Pushstart have a premium offering through which we help startups hire verified agencies. We have a network of 150+ agencies (PS partners), across 15 categories. We have helped more than 500 startups like Goodera, Upgrad, Glide Invest (part of Motilal Oswal), Aditya Birla Group,  Leap Finance, Fitternity, Headout, etc in solving their service requirements. 

Your role will involve onboarding top agencies to cater the service requirements of startups across India.

Job Responsibilities:

1. Understand and gather the servicing requirements of the startups.
2. Sourcing the agencies, approaching them actively, doing a quality check and verifying them.
3. Pitching, negotiating, onboarding the right agencies as PS partners, signing contracts and maintaining all the records.
4. Monitoring & tracking the performance of the current agencies on a regular basis, rating them and working on the gaps/shortcomings of it.
5. Maintaining relationships with the partners and working with them to address the gaps/shortcomings 
6. Implement the process with maximum operational efficiency and constantly suggest methods to improve the process

Must-Have Requirements:

1. Good interpersonal skills to interact and communicate with leads & partners
2. Ability to derive and think analytically for improvement and development of current partner network & their performance  
3. Multi-Tasker and a quick learner and implementer.
4. Good data handling skills and excel skills.
5. Capability to work independently and collaborate with cross-functional teams.

Preferred Requirements:

1. Likes talking with people and influencing their decisions
2. Understands the B2B marketing and sales process
3. Agency Background in Sales + Client Servicing Preferred
4. Supply Acquisition experience in startups like Dunzo, Urban Company, Pepper Content, etc preferred. 

To Apply: https://bit.ly/SupplyAcquisition">https://bit.ly/SupplyAcquisition

About Us:

https://pushstart.in/">Pushstart started as a small FB group of entrepreneurs helping each other with their startup ideas 3 years back and has evolved into India’s most active and trusted community that caters to the needs of 25,000+ entrepreneurs across India. 

Pushstart runs a network of 30+ niche communities via which entrepreneurs discuss their professional problems, exchange trusted business contacts, and help each other to GROW their Business together.  

In addition to the communities, Pushstart dedicatedly helps entrepreneurs in networking by helping them get warm B2B Introductions with top-funded startups and hire verified agencies on-demand 

• Mandatory Modules: Inventory, Purchase Order, Order Management.

• Skill: Oracle Supply Chain Management Functional Consultant

• Hands-on experience in Oracle SCM 11i & R12 with good English (Written + Verbal) communication skills, team player, ready to travel / relocate & available at short notice.

• Should have extensively worked on Oracle EBS Support/implementation/upgrade Projects should be aware of the solution design, documentation, and AIM/OUM methodology.

• Expertise in Modules OM, Purchasing, Inventory. 

• Industry experience in Supply Chain Industry will be an added advantage.

• Ready to work in Shifts by rotation if required.

*Skill Required: Oracle EBS SCM Functional*

You have experience in tackling organization wide challenges which are complex initiative that span multiple teams and products. Strong bias for operational and engineering excellence. critical that your voice is heard in product and business decisions. You like to find patterns that can reuse across multiple stacks, and willingness to help organisations adopt newer technologies. You are a great communicator and you take care setting high benchmarks in technical design choices. You spend a lot of time on research and love to discuss pros/cons of all choices and helping others towards making careful decisions.

Responsibilities:

• You will participate in all aspects of our development and provide expertise on architecture decisions we'll need to make to solve organisational problems.
• Driving technical roadmaps for the organisation.
• Set the north star for all key technical metrics to monitor and set high standards.
• Identify and articulate current state architecture and clarity on final state architecture and build organisation level influence to drive this to conclusion.
• Coaching / mentoring folks across the organisation on various technologies.
• Improve the recruiting and hiring process.
• Thinks about culture and how to impact it.
• Build, develop and scale our platform that powers real estate agents, buyers and sellers.
• Become a domain expert on real estate technology and products and an empathetic partner to our customers.
• Inspire, recruit and mentor your engineering colleagues.
• Operate in a scalable engineering culture that leverages modern principles of decoupled systems and automated CI/CD/testing/monitoring to drive. efficiencies.

Requirements:

• BS in CS or EE or equivalent.
• Proven track record working in top talent and high performance environments.
• Experience working on large scale systems in rapid growth environments.
• Experience with modern web frameworks (e. g. Go/React), distributed computing (e. g. Spark), public cloud platforms (e. g. AWS) and data pipelines
• Familiarity with containerisation, microservices architecture, continuous integration and delivery.
• Experience with multiple well-known products throughout their life cycles, from idea conception to product release and maintenance.
• 10+ years experience.

• Published Engineering blogs.
• Experience with multiple well-known products throughout their life cycles, from idea conception to product release and maintenance.
• External presentations in events.