Customer Support executive

Tranzact is a a cloud-based B2B Business platform for Indian Manufacturing & Trading SME's. TranZact brings different teams of SMEs on a single platform where they can collaborate efficiently to manage their entire business.

Responsibilities:

● Making conversation with the prospective SME business owners and moving them to a

product demonstration

● Develop and maintain effective relationships with all key stakeholders of the company.

● Collaborate with all internal and external teams and perform troubleshooting on all client

issues and ensure timely resolution.

● Close sales with qualified leads to generate new business and ensure the client’s needs

are met

● Encourage potential clients to buy premium products and close the best possible deal

● Build customer relationships with existing clients by reaching out via phone calls, emails,

or other forms of communication to increase the likelihood of them using our services

again

● Track sales cycle progress on a monthly and quarterly basis to make sure customer

acquisition goals are met

● Showcase the company’s strengths and highlight our brand by talking exclusively about

the characteristics that make our organization unique.

What do I need?

● MBA graduates preferred

● 2+ years of relevant experience as a business development executive

● Strong problem identification and objections resolution skills

● Tech-savvy with the ability to make complex technical matters easy- to understand even

for non-technical people

● Excellent phone and cold calling skills.

● Excellent verbal and written communication skills

● Ability to multitask, prioritize, and manage time effectively

● Experience of working in a fast-growing unstructured startup environment

● In-depth experience of market research in SME SaaS-tech or SMB segments is

preferred

What happens after I apply?

1. Quick phone call to learn about your experience and why you want to work at Tranzact.

2. Interview rounds with the founders and marketing team.

3. There might be optional rounds customized to your experience.

We aim to close the end-to-end process within 3 days of giving you a phone call.

We are hiring Research Associates for a AI project for Gurgaon location. The Research Associate role is focused on Prompt Writing, Annotation and Labeling in which you will focus on the improvement of an AI engine.

In addition to an ability to write clearly and concisely, successful Research Associates must be able to tailor their writing style to each assignment’s requirements.

The ideal candidates will have a solid ability to focus on efficiency and problem-solving, and excellent writing and reading comprehension skills – including experience in creating and composing text within a specified amount of time.

Key Responsibilities:

• Work on various client projects to train generative AI models, by creating prompts and responses based on the instructions provided and on using established best practices for quality prompts.
• Given examples, generate similar prompts and responses.
• Use a variety of communication channels such as Slack, Teams, and SharePoint, to learn about new projects, collaborate with your team, and ask questions.
• Learn new software programs on the job.
• Providing supporting documentation when the AI fails.

Requirements

• Experience – 0-2 years
• Excellent Communication skills (Oral and Written)
• Qualification: Bachelor's degree (any stream)
• Preferred: Good understanding of AI.
• Ability to gain new skills and knowledge through hands-on experience
• Keen eye for detail.
• Demonstrated ability to work independently
• Strong time management skills
• Exemplify the quality of doing "get it done attitude," including a high level of accountability, transparency, and teamwork first & foremost

Reach Enablers is seeking a passionate and talented WordPress Website Developer to join our dynamic team. You will play a pivotal role in crafting exceptional websites that drive our clients' online success.

Responsibilities:

• Design and develop visually appealing and user-friendly WordPress websites, adhering to best practices and industry standards.
• Collaborate with the design team to translate creative concepts into functional and responsive web solutions.
• Develop custom WordPress themes and plugins to meet specific project requirements.
• Optimize websites for speed, performance, and SEO to enhance visibility and user experience.
• Stay updated with the latest WordPress trends, technologies, and security best practices.
• Contribute to digital marketing efforts, including content creation, social media management, and SEO optimization.
• Work effectively in a remote environment and collaborate seamlessly with team members.
• Demonstrate flexibility and willingness to take on diverse tasks within the digital marketing domain.

Requirements:

• 1+ years of experience in WordPress website development, with a strong understanding of HTML, CSS, JavaScript, and PHP.
• Proficiency in using WordPress themes and plugins, as well as custom theme and plugin development.
• Good knowledge and working exposure to leading Page Builders lilke Elementor, Elementor Pro, WP Bakery, etc.,
• Familiarity with digital marketing concepts, including SEO, social media, and content marketing.
• Excellent problem-solving and analytical skills.
• Strong attention to detail and commitment to quality.
• Ability to work independently and as part of a team.
• A passion for creating innovative and impactful web experiences.

Compensation:

• Salary range: 10-12k INR per month

About Reach Enablers:

Reach Enablers is a leading digital marketing agency that empowers businesses to achieve their online goals. We specialize in providing a wide range of services, including website development, SEO, social media marketing, and content creation.

If you are a dedicated and results-oriented WordPress Website Developer who is eager to contribute to our growing team, we encourage you to apply. Please submit your resume and portfolio to [email protected]

Let's create amazing websites together!

Are you ready to wield your programming prowess to revolutionize the realm of healthcare, directly impacting lives and shaping the future?

basys.ai, a trailblazer in healthcare technology, is on the lookout for a seasoned Senior Software Development Engineer (SDE II) to join our dynamic team. If you have 3-5 years of hands-on experience and a hunger for innovation, this is your golden ticket to make a real difference!

Position description:

• Manage Network admin operations
• Responsible for Configuration and installation of various network devices and services (e.g. routers, switches, load balancers (Radware), firewalls (Juniper, Fortinet, Cyberoam), network access control
• Ensure network maintenance and system upgrades
• Accountable for – Network Performance and ensure system availability and reliability
• Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure
• Proactive forecasting of Network capacity and utilization.
• Would handle issues like Production outages.
• Would handle incident and projects
• Good problem-solving skills
• Team mentoring and timely project delivery.

Primary Responsibilities:

• To ensure availability and uptime of On-premise and cloud network

Reporting Team

• Reporting Designation: Head - Site Reliability Engineering (ABL_SS_362)
• Reporting Department: Site Reliability Engineering (24777)

Required Skills:

• Well versed with network architecture and complex network design
• Well versed with firewalls, UTM features, IDS/IPS, WAF (Web Application Firewall), SSL Offloading
• Good hands-on with Layer 2 and Layer 3 topologies
• The key focus in Enforcing policy and regulatory compliance by maintaining the organization firewall infrastructure

About the platform: We are solving an interesting problem and changing the way healthcare businesses in the US communicate with their patients.

Requirements:

• Bachelor's/Masters or Ph.D. degree in Computer Science, Data Science, Statistics or related discipline is NOT MANDATORY. Skills and passion to build products that people love are mandatory. :)
• Minimum 3 years of working experience.
• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
• Full-stack experience working with backend programming languages as we believe engineers can do anything and everything and so everyone at Emitrr works full-stack.
• Knowledge of Node.js and frameworks available for it (such as Express, StrongLoop, etc depending on your technology stack)
• Good understanding of React.js and its core principles with experience with working on popular React.js workflows (such as Flux or Redux)
• Experience in building performant mobile apps in iOS or Android on react native is a plus

• B.Tech/MTech from tier 1 institution
• 8+years of experience in machine learning techniques like logistic regression, random forest, boosting, trees, neural networks, etc.
• Showcased experience with Python, SQL and proficiency in Scikit Learn, Pandas, NumPy, Keras and TensorFlow/pytorch
• Experience of working with Qlik sense or Tableau is a plus