Customer Support executive

Job Location - Andheri- Onsite

Role Overview

The Manager – Talent Acquisition will play a strategic and hands-on role in building a strong talent pipeline aligned with business goals. The role involves close collaboration with business leaders to proactively identify hiring needs, attract and recruit high-quality talent within defined cost and timelines, and continuously improve hiring outcomes through data-driven decision-making and superior candidate experience.

This position is responsible for driving recruitment excellence, optimizing sourcing channels (internal and external), and strengthening employer branding while ensuring compliance, consistency, and efficiency across the hiring lifecycle.

Principal Purpose

Partner closely with department heads and stakeholders to proactively identify current and future talent requirements.

Attract, engage, and hire the right talent at the right cost, quality, and time.

Explore, optimize, and manage multiple sourcing channels to build a sustainable talent pipeline.

Drive recruitment excellence through experience design, process optimization, and data-backed insights.

Key Responsibilities & Accountabilities

Strategic Workforce Planning

Identify talent needs and translate them into a comprehensive recruitment plan aligned with business priorities.

Ensure hiring plans are delivered within agreed timelines, budgets, and quality benchmarks.

Develop a deep understanding of role requirements, including technical skills, experience, and behavioral competencies required for success.

Stakeholder Partnership

Conduct detailed vacancy intake discussions with hiring managers to align on expectations, hiring strategy, and timelines.

Act as a trusted advisor to business stakeholders by sharing market insights, talent availability, and hiring trends.

Continuously evolve recruitment strategies based on changing business needs and market dynamics.

End-to-End Recruitment Management

Create and manage hiring plans with clear deliverables, milestones, and formal tracking mechanisms.

Coordinate, schedule, and conduct interviews in line with role specifications and organizational standards.

Screen, interview, and assess candidates to build strong shortlists within consistent timelines.

Conduct in-depth candidate interviews and anticipate hiring manager preferences to ensure strong role fit.

Talent Pipeline & Sourcing

Build and maintain a strong network of potential candidates through proactive sourcing, research, and relationship management.

Leverage internal talent pools, referrals, job portals, social media, agencies, and other sourcing channels effectively.

Ensure a continuous pipeline of ready-to-hire talent for critical and future roles.

Process Excellence & Data-Driven Decisions

Track and analyze recruitment metrics such as time-to-hire, cost-per-hire, quality-of-hire, and candidate experience.

Use data insights to improve hiring efficiency, decision-making, and overall recruitment outcomes.

Drive continuous improvement in recruitment processes, tools, and systems.

Team Leadership

Lead, mentor, and guide Talent Acquisition Specialists to ensure high performance and capability development.

Set clear goals, review performance, and foster a collaborative and high-accountability culture within the team.

Sales & Growth Intern (BBA/MBA)

Company: CraftMyPlate

Location: Hyderabad

Work Mode: Work From Office (6 Days/Week)

Internship Duration: 6 Months

Education : BBA / MBA - Mandatory

Conversion Opportunity: High-performing candidates will be offered a full-time Sales Lead role with attractive salary + incentives.

About CraftMyPlate

CraftMyPlate is a fast-growing tech-enabled catering platform simplifying food ordering for house parties, corporate events, celebrations, and special occasions. We are building a strong sales and customer experience team to scale rapidly.

About the Role

We are looking for highly driven BBA/MBA graduates who are passionate about sales, customer experience, and startup execution. This role is ideal for candidates who want real ownership, fast learning, and the opportunity to grow into a leadership position.

You will work directly with the founders and play a key role in handling inbound sales, converting leads, solving customer issues, and improving the overall customer journey.

This is a performance-driven role with significant growth potential for candidates who consistently deliver strong results.

Key Responsibilities

• Handle inbound leads across calls, WhatsApp, website, and email
• Qualify leads and understand customer requirements
• Pitch catering solutions and convert leads into customers
• Handle objections and close sales effectively
• Ensure excellent customer experience and high CSAT scores
• Follow up consistently with potential customers
• Track daily sales metrics and report performance to founders
• Identify bottlenecks in the sales process and suggest improvements
• Coordinate internally to ensure smooth customer execution
• Maintain proper lead tracking and CRM hygiene

Candidate Requirements

• Education
• BBA / MBA graduates (Freshers and recent graduates preferred)
• Candidates from reputed colleges or strong academic backgrounds are preferred

Language Requirements (Mandatory)

Fluent in:

• English
• Hindi
• Telugu

Skills & Traits

• Excellent communication and interpersonal skills
• Strong convincing and negotiation ability
• High ownership and execution mindset
• Quick learner with strong problem-solving ability
• Energetic, hardworking, and comfortable in a startup environment
• Passion for sales, growth, and customer interaction
• Familiarity with CRM tools, Google Sheets, and WhatsApp Business is a plus

What We Are Looking For

• People who take ownership instead of waiting for instructions
• Candidates who enjoy solving problems and handling pressure
• Individuals with strong hunger to learn and grow fast
• Self-driven personalities with a “can-do” attitude
• Candidates willing to go beyond basic internship expectations

What You Will Get

• Hands-on exposure to real startup sales and operations
• Direct mentorship from founders
• Fast learning environment with real responsibilities
• Opportunity to work on customer experience and revenue growth
• Clear path to a full-time leadership role based on performance
• Attractive incentives and long-term growth opportunities

Joining Details

Immediate joiners preferred

Full-time, in-office role based in Hyderabad

Role:

Responsible for handling sales, distributors, and market growth in the assigned area.

Key Responsibilities:

• Achieve sales targets
• Manage distributors and retailers
• Expand new shops/outlets
• Ensure product availability in market
• Monitor competitor activity
• Handle sales team (if any)
• Submit sales reports

Requirements:

• Graduate
• 3–7 years sales experience (footwear/apparel/FMCG)
• Good communication and leadership skills

• Strong Senior UI/UX Product Designer profile – IC Role in B2C Mobile Apps
• Mandatory (Experience 1): 4+ YOE as a Product Designer, UI/UX Designer, or Mobile App Designer with strong IC ownership in tech/startup environments
• Mandatory (Experience 2): Strong experience as a Fullstack Product Designer (UI + UX) for Mobile Apps (especially Android)
• Mandatory (Core Skill 1): Must be highly proficient in Figma - able to create wireframes, user flows, high-fidelity mockups, and micro-interactions from scratch
• Mandatory (Portfolio): Strong UI/UX portfolio of B2C Mobile Apps; Portfolio should reflect strong UI, Interaction, Visual Design skills (UI Heavy portfolio) (preferably launcher/utility/feed-driven apps)
• Mandatory (Company): B2C product companies
• Mandatory (Exclusion): Payment gateway companies

Preferred Companies

B2C Product Companies List: Ultrahuman, boAt, Noise, Fire-Boltt, Mamaearth, Nykaa, Purplle, SUGAR Cosmetics, mCaffeine, CRED, Paytm, PhonePe, Amazon India, Flipkart, Meesho, Tata 1mg, Practo, PharmEasy, HealthifyMe, Cult.fit, Groww, Zerodha, Upstox, Dream11, MPL (Mobile Premier League), WinZO, Ather Energy, Wakefit, SleepyCat, Urban Company, ShareChat, Moj, Dailyhunt, Koo, Chingari, Josh (VerSe Innovation), BYJU’S, Unacademy, Vedantu, Cuemath, Embibe

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi [Onsite: Only based for local candidate]

1. End User Technical Support

o   Provide hands-on support for desktops, laptops, printers, scanners, biometric/attendance systems, and conference room equipment (projectors, TVs, audio systems, etc.).

o   Assist users in day-to-day operations of Microsoft 365 tools including OneDrive, SharePoint, Outlook, Teams, etc.

o   Guide users on common software installations and resolve application-related issues (PDF tools, browser settings, printer drivers, etc.).

2. System Configuration & Deployment

o   Configure laptops and desktops as per IT policy and defined software baseline.

o   Ensure proper asset tagging and labeling before system handover to users.

o   Join eligible systems to Active Directory based on company policy and user profile.

o   Ensure installation and activation of Antivirus/EDR solutions (e.g., CrowdStrike, Defender, etc.).

3. Hardware & Peripheral Troubleshooting

o   Perform basic hardware diagnosis and troubleshooting (RAM, HDD, cables, display, power, etc.).

o   Perform basic network diagnosis. Do internal coordination with Network team if it is network issue.

o   Coordinate with OEM/vendor for parts replacement under warranty (if applicable).

o   Support for printer maintenance, toner replacement, and troubleshooting printing issues.

4. Helpdesk Ticketing and SLA Compliance

o   Acknowledge and act on tickets assigned via the Helpdesk tool (ManageEngine ServiceDesk Plus or equivalent).

o   Update ticket progress and provide regular feedback to the Helpdesk coordinator and end-user.

o   Ensure timely resolution of all tickets within defined SLA timelines.

o   Escalate unresolved or delayed issues to the next level in the support hierarchy.

5. Asset Management Support

o   Maintain and update asset information related to assigned systems and peripherals.

o   Coordinate with the Helpdesk/Asset team for movement, reallocation, or disposal of IT assets.

o   Support in physical verification, tagging, and reconciliation of IT inventory.

3.6 Years in Java experience mandatory.

Looking for immediate joiners

Role Description

This is a full-time on-site role for a Java Software Engineer located in Pune. As a Java Software Engineer, you will be responsible for software development, microservices, programming, Spring Framework, and Java. Your day-to-day tasks will include designing and implementing software solutions, debugging and testing code, developing and maintaining technical documentation, and collaborating with cross-functional teams to deliver high-quality solutions.

Qualifications

• Proficiency in Software Development and Programming
• Experience with Microservices Architecture and Spring Framework
• Expertise in Java programming language
• Excellent problem-solving skills and attention to detail
• Bachelor's or Master’s degree in Computer Science, Computer Engineering, or a related field
• Experience in agile development methodologies is a plus
• Experience with cloud technologies such as AWS or Azure is a plus

• Create and maintain new hire and personnel files and enter them into Human Resources Information Systems.
• Assist with orientation of new employees.
• Ensure accurate maintenance of all employee records and files (e.g., interview documents, ).
• Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary.
• Generate Human Resources data reports as necessary Answer phone calls and record messages.
• Create and type office correspondence using computer.
• Serve as Human Resources subject matter expert and participate on project teams.
• Day to day operations of the HR function
• End to End Recruitment process like Sourcing of candidates from job portals, taking care of interview and selection process.
• HR Administration (eg. leave management, employee database, salary inputs, training history cards)

• Strong communication and organizational skills
• Must be self-motivated with a strong sense of urgency
• Ability to handle multiple priorities while maintaining strong attention to detail and adhering to deadlines
• Strong interpersonal and communication skills, both oral and written
• Able to create a positive employee experience so that people want to join and stay with the organisation
• Sound judgment and problem-solving skills
• Familiarity with MS Office/Excel/Outlook

We are looking for software development engineers to design and develop the backend systems for our consumer and partner-facing applications. You will work on massively scalable distributed systems and solve complex engineering problems

Reporting structure - Engineering Manager-Java

• Computer Science fundamentals in object-oriented design, design patterns, data structures, algorithm design,
• Proficiency with Java, Rabbit MQ, Kafka.
• Proficiency in Mongo DB, Cassandra, Redis.
• 3+ years of experience contributing to architecture and design in a product setup Information Technology
• Understand customer needs by collaborating with Product Managers and Business stakeholders
• Development, delivery and support of large-scale, distributed software applications and tools
• Use software engineering best practices to ensure a high standard of quality and maintainability for all deliverables
• Work in an agile, start-up-like development environment, where you are always working on the most important stuff.
• Take initiatives and come up with new ideas to invent solutions for customer