2. Developing a deep understanding of our product to help customers (mainly doctors)
3. Empathizing with customer needs and finding the best possible solution to quickly resolve their queries
4. Developing interpersonal skills working with a diverse customer base
5. Coordinating with the internal development team as and when required to ensure that bugs are resolved
6. Focusing on the quality of work and documentation of the action as well
Shubham Vishwakarma
Full Stack Developer - Averlon
About PlexusMD
About
PlexusMD (plexusmd.com/app), a medical news and career app, helps 160,000+ doctors access breaking news, guidelines, clinical trial outcomes, new product launches and the latest research from 1000+ journals worldwide. The app also helps doctors discover and apply to a wide selection of jobs, fellowships and courses from 500+ industry partners (including Apollo, Fortis, HCG, NH, CFS, Kamineni, AIIMS, PGI, IRIA, ISKSAA and other prominent companies). With 1 lakh+ registered doctors and rapidly growing, PlexusMD is India's leading clinician network and the most effective platform for healthcare companies to engage with doctors.
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