Customer Support executive
at PlexusMD
0 - 2 yrs
₹10000 - ₹15000 / mo
Ahmedabad
Skills
English Proficiency
Customer Support
MS-Office
MS-Excel
1. Responding to user queries for our e-learning, partnerships, and career growth platforms (https://www.plexusmd.com/md/video)
2. Developing a deep understanding of our product to help customers (mainly doctors)
3. Empathizing with customer needs and finding the best possible solution to quickly resolve their queries
4. Developing interpersonal skills working with a diverse customer base
5. Coordinating with the internal development team as and when required to ensure that bugs are resolved
6. Focusing on the quality of work and documentation of the action as well
2. Developing a deep understanding of our product to help customers (mainly doctors)
3. Empathizing with customer needs and finding the best possible solution to quickly resolve their queries
4. Developing interpersonal skills working with a diverse customer base
5. Coordinating with the internal development team as and when required to ensure that bugs are resolved
6. Focusing on the quality of work and documentation of the action as well
Read more
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About PlexusMD
Founded :
2014
Type :
Product
Size :
20-100
Stage :
Raised funding
About
PlexusMD (plexusmd.com/app), a medical news and career app, helps 160,000+ doctors access breaking news, guidelines, clinical trial outcomes, new product launches and the latest research from 1000+ journals worldwide. The app also helps doctors discover and apply to a wide selection of jobs, fellowships and courses from 500+ industry partners (including Apollo, Fortis, HCG, NH, CFS, Kamineni, AIIMS, PGI, IRIA, ISKSAA and other prominent companies). With 1 lakh+ registered doctors and rapidly growing, PlexusMD is India's leading clinician network and the most effective platform for healthcare companies to engage with doctors.
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Company social profiles
N/A
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you’ll primarily work on Node JS, Mongo DB, Redis, building scalable products and will bring a depth of
knowledge on algorithms and data structures. As a Back-End Software Engineer, on any given day you
might be architecting new features for our customers, refactoring existing code to be more scalable, and
seeing changes through to completion in a live environment.
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in predicting the amount of time needed to plan, coordinate, and perform on a task or managing their
clients as and when required.
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technology on their own and are not threatened by new technologies. Someone who has an ability to pull
various bits of information and to process information on the fly with good logical and analytical skills.
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know the right technology.They should be able to meet coding principles and write code that is readable
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industry experience, they are able to find optimal solutions easily.
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capabilities.Someone who knows the functionality they’re creating is of high value.
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Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort