Customer Support executive

at PlexusMD

DP
Posted by Astha Roongta
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Ahmedabad
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0 - 2 yrs
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₹10,000 - ₹15,000 / mo
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Internship
Skills
English Proficiency
Customer Support
MS-Office
MS-Excel
1. Responding to user queries for our e-learning, partnerships, and career growth platforms (https://www.plexusmd.com/md/video)
2. Developing a deep understanding of our product to help customers (mainly doctors)
3. Empathizing with customer needs and finding the best possible solution to quickly resolve their queries
4. Developing interpersonal skills working with a diverse customer base
5. Coordinating with the internal development team as and when required to ensure that bugs are resolved
6. Focusing on the quality of work and documentation of the action as well
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About PlexusMD

Founded
2014
Type
Product
Size
20-100
Stage
Raised funding
About

PlexusMD (plexusmd.com/app), a medical news and career app, helps 160,000+ doctors access breaking news, guidelines, clinical trial outcomes, new product launches and the latest research from 1000+ journals worldwide. The app also helps doctors discover and apply to a wide selection of jobs, fellowships and courses from 500+ industry partners (including Apollo, Fortis, HCG, NH, CFS, Kamineni, AIIMS, PGI, IRIA, ISKSAA and other prominent companies). With 1 lakh+ registered doctors and rapidly growing, PlexusMD is India's leading clinician network and the most effective platform for healthcare companies to engage with doctors.

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Varun Maniar
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Astha Roongta
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Kinnar Shah
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“I make sure our millions of players are happy, satisfied and supported while playing our games”


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