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Customer Support executive
Customer Support executive
PlexusMD's logo

Customer Support executive

Astha Roongta's profile picture
Posted by Astha Roongta
0 - 2 yrs
₹10000 - ₹15000 / mo
Ahmedabad
Skills
English Proficiency
Customer Support
MS-Office
MS-Excel
1. Responding to user queries for our e-learning, partnerships, and career growth platforms (https://www.plexusmd.com/md/video)
2. Developing a deep understanding of our product to help customers (mainly doctors)
3. Empathizing with customer needs and finding the best possible solution to quickly resolve their queries
4. Developing interpersonal skills working with a diverse customer base
5. Coordinating with the internal development team as and when required to ensure that bugs are resolved
6. Focusing on the quality of work and documentation of the action as well
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About PlexusMD

Founded :
2014
Type
Size
Stage :
Raised funding
About

PlexusMD (plexusmd.com/app), a medical news and career app, helps 160,000+ doctors access breaking news, guidelines, clinical trial outcomes, new product launches and the latest research from 1000+ journals worldwide. The app also helps doctors discover and apply to a wide selection of jobs, fellowships and courses from 500+ industry partners (including Apollo, Fortis, HCG, NH, CFS, Kamineni, AIIMS, PGI, IRIA, ISKSAA and other prominent companies). With 1 lakh+ registered doctors and rapidly growing, PlexusMD is India's leading clinician network and the most effective platform for healthcare companies to engage with doctors.

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Connect with the team
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Kinnar Shah
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Varun Maniar
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Astha Roongta
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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