Customer Support executive

• Proven experience in any high-level programming languages like Java (Preferably)
• Strong knowledge of data structure, algorithms and coding
• Experience with any Messaging technologies like Kafka or Rab-bitMQ, etc.
• Proven experience in database technologies like NoSQL
• Hands-on experience with Spring, Spring Security, Spring boot, and Hibernate framework.
• Working knowledge of developing Restful Micro services.
• Strong analytical, problem-solving skills.
• Attend team meetings to discuss projects, brainstorm ideas, and put forward solutions to any issues.
• Ability to understand the Platform/domain of the business in detail & Ability to multi-task.
• Good communication and organizational skill

Review Criteria

• Strong DevOps /Cloud Engineer Profiles
• Must have 3+ years of experience as a DevOps / Cloud Engineer
• Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)
• Must have strong hands-on experience in Linux administration and system management
• Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
• Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins
• Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation
• Must be proficient in scripting languages such as Python or Bash for automation
• Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch
• Top tier Product-based company (B2B Enterprise SaaS preferred)

Preferred

• Experience in multi-tenant SaaS infrastructure scaling.
• Exposure to AI/ML pipeline deployments or iPaaS / reverse ETL connectors.

Role & Responsibilities

We are seeking a DevOps Engineer to design, build, and maintain scalable, secure, and resilient infrastructure for our SaaS platform and AI-driven products. The role will focus on cloud infrastructure, CI/CD pipelines, container orchestration, monitoring, and security automation, enabling rapid and reliable software delivery.

Key Responsibilities:

• Design, implement, and manage cloud-native infrastructure (AWS/Azure/GCP).
• Build and optimize CI/CD pipelines to support rapid release cycles.
• Manage containerization & orchestration (Docker, Kubernetes).
• Own infrastructure-as-code (Terraform, Ansible, CloudFormation).
• Set up and maintain monitoring & alerting frameworks (Prometheus, Grafana, ELK, etc.).
• Drive cloud security automation (IAM, SSL, secrets management).
• Partner with engineering teams to embed DevOps into SDLC.
• Troubleshoot production issues and drive incident response.
• Support multi-tenant SaaS scaling strategies.

Ideal Candidate

• 3–6 years' experience as DevOps/Cloud Engineer in SaaS or enterprise environments.
• Strong expertise in AWS, Azure, or GCP.
• Strong expertise in LINUX Administration.
• Hands-on with Kubernetes, Docker, CI/CD tools (GitHub Actions, GitLab, Jenkins).
• Proficient in Terraform/Ansible/CloudFormation.
• Strong scripting skills (Python, Bash).
• Experience with monitoring stacks (Prometheus, Grafana, ELK, CloudWatch).
• Strong grasp of cloud security best practices.

Duties and responsibilities

● Improve organic search results for desktop and mobile sites on all major search engines

● Provide SEO analysis and recommendations in coordination with elements and structure

of websites and web

● Provide recommendations and execute strategies for content development in

coordination with SEO goals – general and keyword specific

● Administer search engine programs (XML sitemaps, Google Analytics, webmaster tools)

for purposes of diagnostic reporting on client projects

● Promote both off-page and on-page activities and also the interactions that build ranking,

profile and traffic

● Analyse and understand web analytics dashboards and draw inferences which helps to

attain the business goals

● Monitor and evaluate search results and search performance across the major search

channels, need to have good knowledge in current search trends

● Communication to team and management on project development, timelines, and results

● Work closely with the other team members to meet client goals

Experiences (1 - 3 years)

● Proficiency in Google sheet, MS Excel, PowerPoint, and Word

● Experience with website analysis using a variety of analytics tools including Google

Analytics as well as internal reporting tool

● Experience working with popular keyword tools for SEO

● Any Graduate with relevant experience.

● Basic knowledge in HTML Coding will be an added advantage

Skills and Expertise

● Basic SEM knowledge

● Basic HTML Coding

● Good Analytical Mind and Skills

● Keywords Strategy

● Tracking and Analysing

● Creating Reports (Google Sheet/ Microsoft 360)

● Good communication skills

Role: Solution Consultant

Exp: 3-6 Years

CTC: up to 20 LPA

Candidate should be okay with Night shift from 7 PM to 4 AM (IST)

Requirements:

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
• 3–5 years of experience in a Solutions Consultant, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role within a SaaS or B2B tech environment.
• Strong grasp of software development lifecycles, with hands-on experience working in agile, fast-paced product environments.
• Solid technical foundation with the ability to explain complex concepts clearly; capable of conducting technical deep-dives and training sessions for both internal and external stakeholders.
• Proficient in integration concepts — familiarity with CRM platforms (e.g., Salesforce, HubSpot), Marketing Automation tools (e.g., Marketo, Pardot), and the ability to support both standard and custom integration scenarios.
• Experienced in managing and resolving prospect or customer issues; able to navigate challenging conversations, de-escalate concerns, and align solutions with business needs.
• Exceptional communication and presentation skills, with the ability to articulate value and technical information effectively to both technical and non-technical audiences across enterprise accounts.
• Adept at problem-solving and critical thinking, with a proactive approach to identifying challenges and proposing tailored solutions.
• Comfortable collaborating cross-functionally and juggling multiple priorities in a dynamic, high-growth environment.
• Basic design sensibility — experience working with or understanding design tools such as Figma is a plus.
• Bonus: Experience with virtual event platforms, webinar software, or martech ecosystems.

REQUIREMENTS:

• Experience: 1-2 years in outbound sales (B2B, SaaS, or IT Sales preferred).
• Strong ability to independently generate leads through various platforms and tools.
• Proven track record in nurturing leads and closing deals.
• Bachelor’s degree in business, Marketing, or a related field.
• Exceptional communication and interpersonal skills.
• Target-driven with excellent negotiation and problem-solving abilities.
• Familiarity with CRM tools and outbound sales strategies.
• Knowledge of AI, Machine Learning, or emerging technologies is a plus.
• Open to working onsite in Bangalore.

KEY RESPONSIBILITIES:

Outbound Lead Generation & Prospecting:

• Identify and qualify high-potential leads through cold calling, email outreach, and networking.
• Leverage online platforms, Gohigh Level and tools to build and maintain a robust lead pipeline.
• Develop creative and personalized outreach strategies to engage prospects.

Client Engagement & Relationship Building:

• Initiate contact with prospective clients to understand their needs and present tailored solutions.
• Build long-term relationships with clients through consistent follow-ups and support.
• Conduct product demonstrations to showcase the value of Orai's AI solutions.

Sales Pitching & Deal Closure:

• Develop persuasive sales pitches and proposals for outbound prospects.
• Address objections and negotiate contracts, pricing, and terms to secure deals.
• Drive the sales process from initial outreach to closing the deal.

Pipeline Management & Target Achievement:

• Maintain an organized and up-to-date sales pipeline, ensuring consistent progress toward targets.

·      Consistently achieve or exceed monthly sales quotas and KPIs.

·      Strong skills in addressing objections, negotiating contracts, and finalizing deals.

Market Research & Sales Insights:

• Stay informed on industry trends, competitor strategies, and market conditions.
• Use insights to refine outbound sales strategies and identify new opportunities.

·      Understanding of AI, Machine Learning, SaaS, or emerging technologies.

·      Hands-on experience with CRM tools for managing and analyzing sales activities.

Reporting & Analytics:

• Keep accurate records of all sales activities and interactions in the CRM.
• Prepare and share regular sales performance reports with the team.

Hiring Business Development Executive!

Be a part of MyCoinMedia seeking proactive #businessdevelopmentexecutive to join their team.

Roles and Responsibilities:

1. Maintain a database of clients, prospects, partners, and vendors.

2. Build and strengthen client relationships to achieve long-term partnerships.

3. Identify upsell, cross-sell, and renewing opportunities.

4. Assist with challenging client requests or issue escalations as needed.

Requirements and Skills:

1. Proven work experience as a Business Development Executive or Account Manager.

2. Excellent listening, communication, and negotiation skills.

3. Strong Online Bidding Management skills.

#location: Indore

#femalecandidates would be preferred.

#freshers can also apply.

#5daysworkingfromoffice

#hiringalert #urgentlyhiring #bde #accountmanager #indorejobs #immediatejoiners #applynow

What we're looking for

An experienced Software Engineer with a love for Web products, with demonstrated ability to contribute individually as well as in a team. If you love spending time on Hackernews/Github and love experimenting with latest technologies, this might be the role for you.

Responsibilities

• Own the development of product features end-to-end including scoping, architecting, coding, testing, and rolling out features
• Work closely with PMs, designers, and other engineers to ideate solutions to user problems
• Become an expert in your product area and our tech stack
• Make improvements to developer productivity through process / code improvements and mentorship

• 3+ years of experience designing and building complex JavaScript web based software systems
• Demonstrable Full Stack development experience with Angular or React and Node.JS in Typescript.
• Knowledge of multiple modern computer languages and frameworks with an understanding of using the right technology for the right purpose
• Experience with remote development teams working on the same platform
• Experience with writing testable code and driven by best practices Agile development process knowledge/experience
• Bachelor’s degree in Computer Science or related field

Your responsibilities will include:

• Tracking of system defects reported by users, ensure prompt resolution to the defects reported and facilitate users in
• Assessment and implementation of service requests in according to operating procedures, g. data patching requested by users.
• Tracking and monitoring of change requests raised, conduct of impact assessment, design & implement solution and facilitate users in change request testing
• Ensure the smooth operation of the SD Portal, and support is not disrupted during normal office working
• Maintain the development hardware and software patches and update changes to the documentation where necessary
• Upgrade of software such as application server, and testing arising from the software upgrade.
• Respond to calls and email messages from users about problems or queries regarding Portal, execution of scheduled events such as monthly jobs, financial/calendar year- end activities, interface testing, support of audit-related activities, decommissioning activities.
• Manage project timeline, resources, scope and change requests.
• Review deliverables and ensure they are of requisite

Requirement:                          

• You have at least 5-6 years of working experience in information technology; of which at least 3 years of working experience in software development using OutSystems Agile development platform and at least 1 project implementation experience in OutSystems.
• You have some experience in supporting IT projects on OutSystems Platform
• You have good knowledge of software development, specifically in OutSystems and domain knowledge in the areas of Human Resource or Corporate Administration.
• You have strong technical skills in OutSystems, Microsoft SQL Server platform.

Tech Stack

• .Net
• C#
• Jquery
• Javascript
• Html
• CSS