Customer Support executive

Job Title: Plant Head – Solapur Manufacturing Facility

Location: Solapur, Maharashtra

Department: Operations / Manufacturing

Reporting To: Operations Head

Education: B.E. / B.Tech in Mechanical/Electrical/Production or related field; MBA/PGDM preferred.

Experience: 11–15 years, with at least 5 years in a senior leadership role in plant/factory operations.

Brief Job Description:

The Plant Head will be responsible for leading end-to-end factory operations at Thermax’s Solapur plant, with a focus on achieving operational efficiency , Monthly outputs , ensuring statutory and regulatory compliance, fostering a culture of safety and quality, and driving continuous improvement.

The role demands strong leadership in production, maintenance, HR/ER, supply chain coordination, quality assurance, and administration.

Key Roles & Responsibilities: 

A. Plant Operations Management

• Oversee daily manufacturing activities to ensure Monthly outputs in line with the Business planning ,timely delivery, quality output, and cost control.
• Lead production planning, execution, stores & inventory management and monitoring in alignment with sales forecasts and customer orders.
• Ensure machine uptime, process reliability, and throughput maximization through effective maintenance coordination.

B. Administration & Compliance 

• Implement company policies, SOPs, and statutory rules across all functional areas.
• Handle factory licensing, labor laws, EHS regulations, and other government compliances.
• Conduct periodic audits (internal & external) for process and statutory adherence.

C. Industrial Relations & Workforce Management

• Lead harmonious industrial relations (IR) with union and non-union workforce.
• Address grievances, disciplinary matters, and ensure workforce motivation and productivity.
• Coordinate with HR for recruitment, training, performance evaluation, and legal compliance.

D. Health, Safety & Environment (HSE) 

• Drive a zero-accident culture; ensure compliance with ISO 14001, ISO 45001, and safety norms.
• Conduct safety drills, toolbox talks, and enforce use of PPE and safe work practices.

E. Continuous Improvement & Digitization 

• Drive lean initiatives, Kaizens, TQM, TCM, TPM, and 5S to improve productivity and efficiency.
• Support digitization of plant operations, asset tracking, energy monitoring, and data-driven decisions.

F. Stakeholder Coordination 

• Liaison with supply chain, sales, project management, quality, commercial and finance teams for smooth plant operations.
• Host customer visits, audits, and ensure factory readiness to meet client-specific requirements.

G. Asset & Inventory Management

• Manage assets, maintenance schedules, spares planning, and disposal as per company guidelines.
• Ensure accurate stock levels and efficient utilization of materials and consumables.
• Responsible for overall inventory management including raw materials, WIP, finished goods, consumables, and spares, ensuring optimal stock levels, minimum working capital, and alignment with production schedules.
• Should be able to operate ERP-based material control and support SCM in improving inventory turnover ratio

H. Reporting & Documentation

• Prepare and present daily/weekly/monthly MIS reports to management.
• Maintain accurate documentation of production, maintenance, safety incidents, and legal compliances.
•  

Desired Profile & Skills:

• Knowledge Areas: 
• Factory Act, Labour Laws, and Environmental Regulations
• ISO, TPM, TCM, TQM, Lean Manufacturing
• Budgeting, Cost Control, and CAPEX Planning
• Technical Skills: Knowledge of manufacturing and plant maintenance; Proficiency in MS Office, ERP/SAP, CMMS tools.
• Leadership Attributes: 
• Strong decision-making and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to build teams and drive performance
• Crisis management and conflict resolution capability

🌐 Job Title: Senior Azure Developer

🏢 Department: Digital Engineering

📍 Location: Pune (Work from Office)

📄 Job Type: Full-time

💼 Experience Required: 5+ years

💰 Compensation: Best in the industry

🔧 Roles & Responsibilities:

• Design, develop, and implement solutions using Microsoft Azure with .NET and other technologies.
• Collaborate with business analysts and end users to define system requirements.
• Work with QA teams to ensure solution integrity and functionality.
• Communicate frequently with stakeholders and team members to track progress and validate requirements.
• Evaluate and present technical solutions and recommendations.
• Provide technical mentoring and training to peers and junior developers.

💡 Technical Requirements:

• Minimum 2 years of hands-on development experience in:
• Azure Logic Apps
• Azure Service Bus
• Azure Web/API Apps
• Azure Functions
• Azure SQL Database / Cosmos DB
• Minimum 2 years’ experience in enterprise software development using .NET stack:
• REST APIs
• Web Applications
• Distributed Systems
• Familiarity with security best practices (e.g., OWASP).
• Knowledge of NoSQL data stores is an added advantage.

The Company

Testing Ground is disrupting the way new business ventures develop and grow in the different industries. We help founders and innovation leads in companies figure out where their new business vertical, test demand for it from customers across Asia and help them scale it up. We hand the new to the world and new to market products and solutions which will change the way the industry operates. We also work towards creating a workforce who is able to help other companies test and grow their business model.  

Testing Ground is a Singapore based startup with early satellite bases in Indonesia, Malaysia, India, Bangladesh, China and Vietnam. Joining us means that you will get the opportunity to learn from the founding members. Our founder has deep experience building and mentoring start-ups across Southeast Asia. His previous startup counts Eduardo Saverin, Co-founder of Facebook, as one of their investors. Our co-founders are experts in community and partnership development in China and Singapore as well as skilled in future oriented capabilities such as digital marketing, viral growth, content marketing and latest innovation strategies.

At Testing Ground, we want our team to be made up of people who have the ability to become the best. We practice Lean Startup and Agile. We do stand-ups and run experiments often. We have an open work culture but yet we are very focused and very energetic.

If you would like to learn and get your hands dirty in doing the work related to the latest innovation and methodology to creating a sustainable business model, this is the place for you. 

As a startup, everyone in the team are do-ers and want to make a name for themselves. We are driven and open to new ideas. Join us and have a chance to craft out your own growth as well as the company’s growth. 

The Opportunity

Unleash your capability with us

Small and medium enterprises (SMEs) are facing an upcoming upheaval with technology disrupting the way things are currently run. Beyond providing consulting services to these companies, we want to help them by providing them with a clear methodology to support them through this transition. 

That is where you come in.

As a graphic designer at Testing Ground, you will have the opportunity to conceptualise ideas and craft inspiring designs, as well as to play a part in envisioning the creative direction for these companies. We are looking for someone who is always hungry to learn new tools and skills to develop thoughtful, creative illustrations that communicate key messages in a clean, simple way. Apply now if you thrive on exploring new concepts and enjoy watching your ideas come to life – from conceptualisation to production.

This is a full-time role (9am-6pm, Mondays to Fridays), with a monthly salary of 363 USD.

Competencies created: You will be able to

• Develop design concepts for business objectives and goals

• You'll learn how to deliver value to projects through objective-based design such as developing the style and vision for the clients that we work with.
• You’ll get to design for business success for creative and effective delivery of branding services

• Manage various stakeholders and project requirements

• You’ll have the opportunity to work with our team to ensure collaterals are delivered on time
• You’ll manage multiple projects with concurrent deadlines, ensuring high quality and accuracy of final deliverables through proofreading

About the Role:

• Create Visual Brand Identity

• Conceptualise a creative direction for Testing Ground’s projects
• Conceptualise and design branding/marketing materials for both print and web related marketing material
• Produce new artwork based on brand guidelines agreed with our team
• Create print and digital advertising materials

• Develop Key Visuals and Collaterals for Marketing Campaigns and Events

• Assist in the management of website, newsletters and all other company materials, where necessary
• Design all graphic, sales and marketing materials e.g. EDM / Posters / Banners
• Work with us in crafting visually compelling presentations

• Manage Design from Concept to Production

• Work according to briefs for the branding needs and guidelines
• Ensure design specifications are production-ready
• Engage with external printers or contractors/suppliers/vendors to ensure the highest quality of materials and that deadlines are met
• Proper documentation of all design files

Why You Will Love Working with Testing Ground:

• If you have been thinking of starting your own business, this position will give you an in-depth insight to what works and doesn’t in the different industries and countries across Asia.   
• The firm believes that it is critical to encourage personal development to have a successful team. As such, we have a variety of online learning courses which you can use to pick up different skills and capabilities. 
• You will be exposed to different platforms and tools to help you become more efficient in doing your job.

Experience:

At least Diploma in Art/Design/Creative fields 

Skills Required:

• Familiarity with Adobe Creative Suite especially Illustrator and Photoshop
• Familiarity in Adobe InDesign for desktop publishing
• Ability to convey company’s message in line with brand’s guidelines through original design
• Ability to create strong design concepts
• (good to have) Skilled in video editing
• (good to have) Skilled in photography and videography
• (good to have) Knowledge of photo editing in Adobe Photoshop or Lightroom

What we’re looking for in you:

• Desire to learn and adapt to new technologies
• Able to work independently and proactively in a team
• Strong communication skills to liaise with marketing team and external vendors
• Ability to prioritize and manage multiple projects deadlines
• Positive attitude and willingness to learn
• Keen eye for detail

P.S: Assess us like we assess you. If you’d like to check out who our founder is, you can connect with him via his LinkedIn page url here and say “Hi, I saw your job post on….” :https://www.linkedin.com/in/thehappybryan/"> https://www.linkedin.com/in/thehappybryan/