Pre Authorization

About KrisAtWork

KrisAtWork is an AI work companion designed for go-to-market functions to drive higher

revenue and enhance efficiency. It offers real-time intelligence and step-by-step guidance, all

through a single, centralized window to improve business productivity and outcomes. At

KrisAtWork, we believe everything meaningful starts with people - those who build with us,

and those we build for - united by a shared ambition to make work smarter.

About the Role

We are looking for a detail-oriented Quality Assurance Engineer to be a key member of our

early-stage B2B startup! You’ll be responsible for ensuring our AI platform delivers a

high-quality, bug-free experience to users, while also capturing user feedback, resolving

issues, and turning insights into action. At Kris@Work, we are building a family of AI-powered

work companions that unify the tech stack with built-in intelligence models to make

employees smarter.

What You’ll Do

● Own the QA process across web and API layers - manual testing, test case creation,

and regression testing.

● Develop and execute test plans for new features, releases, and bug fixes.

● Work closely with product managers and developers to identify edge cases and

improve product robustness.

● Maintain a clear log of bugs, prioritise based on impact, and follow through to

resolution.

● Contribute to automation efforts for scaling QA processes.

● Troubleshoot technical issues and escalate product bugs to the engineering team with

clear reproduction steps.

● Track and categorise common user issues to drive product improvements and

knowledge base content.

● Act as the voice of the customer within the company—helping turn feedback into

roadmap ideas.

Who You Are & What Makes You Qualified

● 5+ years in a QA - preferably in a SaaS or AI/ML focussed company.

● Strong analytical, troubleshooting & excel skills; you're comfortable navigating logs, APIs, and debugging tools.

● Knowledge on tools like Postman, JIRA, Notion, Zendesk/Intercom, or similar.

● Customer-first mindset—you enjoy helping people and can turn friction into delight.

● Clear written and verbal communication in English.

● Experience testing conversational AI, LLM-based systems, or B2B platforms.

• Proficient in Kotlin
• Experience in MVVM Code architecture
• Understanding of using Jetpack libraries in Android
• Experience in RxJava techniques
• Capable of learning a new technology like Flutter
• Knowledge in Android app life cycle
• Have experience in Android app submission in PlayStore
• Ensure the performance, quality, and responsiveness of applications
• Proven software development experience and Android skills development
• Proven working experience in Android app development
• Have published at least one original Android app
• Experience with Android SDK
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle

Zemoso Labs is a product studio offering innovation-as-a-service, with design, engineering, and growth services. Our clientele includes Fortune 500 companies, disruptive startups, and unicorns from around the world.

We have operations in India, U.S., Europe, and Canada, and we have created over $8 billion in value for our customers.

At Zemoso Labs, we see marketing as a compelling vehicle to ‌ leverage to help us and our clients grow exponentially. The ideal candidate for this role will not only be data-driven, but an experimentation-oriented approach to campaign management.

The ideal candidate will be a team player who can give direction to other members of the team, take abstract input from senior stakeholders to translate to action items and collaborate with direct co-creators like designers and subject matter experts. They must understand how to create a narrative around a brand and extend it to every asset we create. Ability to learn and scale quickly, and be unafraid to ask questions are must-haves.

RESPONSIBILITIES

• Meeting with internal stakeholders and clients to determine their goals and budget
• Advising clients and other stakeholders on costs, expectations, outcomes, and processes
• Brainstorming ideas for marketing campaigns and paid advertising
• Brainstorming with a team of digital marketers, such as SEO specialists, content marketers, designers, sales specialists, and web developers
• Creating and managing paid ads across LinkedIn, Twitter, Facebook, Google, media partners, programmatic, display, search, networks and more
• Monitoring and analyzing web analytics and campaign performance
• Defining campaign budgets, aligning campaign goals, and ensuring adherence to search optimization principles
• Identifying and presenting new avenues of paid advertising
• Utilizing demand-side RTP platforms to promote adverts and campaigns
• Ensuring a positive ROI on client spending and PPC ad campaigning
• Coordinate with a team of individual contributors to meet deadlines for launch dates

Must-haves:

• Basic familiarity with concepts of campaign management experience across paid, organic, and other marketing efforts across channels
• Analytical mindset with an ability to map data to insights
• Impeccable ability to do customer journey mapping to identify pain points
• Work across multiple time zones (US, US (CST), Canada) as needed
• Ability to learn, scale, and ideate
• Ability to ask the right questions and focus on “what does success look like?”
• Google, Hubspot, and LinkedIn certifications are a huge plus
• Internship in SEO or SEM or Campaign Analytics preferred

Benefits:

• Competitive salary
• Work from anywhere in India
• Learning and gaining experience rapidly
• Reimbursement for basic work-from-home setup
• Insurance (including a top-up insurance for COVID)

Responsibilities:

• Designing and developing mobile-first applications.
• Creating and maintaining clean and clear front-end code and backend APIs for our web and mobile applications.
• Automation and Deployments of builds - Frontend and Backend.
• Application Performance And Error Monitoring and Automation.
• Maintaining excellent test coverage for our code base.
• Working with our shared services and field teams to identify application bottlenecks and make relevant architectural decisions.
• Constantly optimizing our code bases with an eye for modularity and legibility.
• Writing documentation for our external and internal APIs.

Requirements:

• 4-7 years of professional web development experience.
• WordPress custom theme/plugin development from scratch.
• Mandatory experience in PHP and NodeJS packages (e. g. express, socket-io).
• Experience with AWS Lambda and EC2 is required.
• MySQL/PostgreSQL/Oracle.
• Javascript / jQuery / ES6
• CSS/SCSS
• Unix Server Administration.
• Gitlab and CI deployment experience.

Nice to have:

• Familiarity with at least one Javascript framework (React, Vue.js, etc.).
• Familiarity with CI/CD Pipeline.
• Excellent documentation skills.
• Ability to clearly articulate technical problems, design and implementation choices to a broad range of stakeholders (e. g. sales team, users, security experts).

Perks and Benefits

• Work from anywhere
• Competitive salary and bonus program
• Annual company retreats to fantastic places
• Unlimited Vacation Policy
• Great healthcare coverage
• Professional development allowance
• Internet Allowance
• Customised CMMversary rewards on your 1,3,5,7 and 10-year work anniversaries
• Career Enablement – We meld your upskilling initiatives with organization’s strategic planning
• Take your Birthday Off

Roles and Responsibilities
Responsibilities
1. Learning about our products and implementing minor features using PHP .
2. Ability to answer customer queries and provide them with satisfactory answers.
3. Do extensive QnA with customers to clarify issues.
4. Coordinate with senior engineers to have resolved bugs/issues fixed.
5. Take end to end responsibility to closing support tickets
6. Generating new ideas, insights, products improvements and documenting them.
7. After due experience start shipping new features
8. Maintain jovial relationship with clients

Requirement
PHP Experience: Must Have
Excellent Communication Skills.

Note:
Candidates having gap in their career with strong PHP experience can apply for this position.Graduate

Location-Jankpuri (Delhi)