Technical Demonstration Executive

• Overall Synopsis (Skills to focus) 
• Brush up your skills in Photoshop & Illustrator
• Illustrator tools - Pen tool, Gradient, Pathfinder, Blending modes, type on a path, rotate and reflect, mesh tool, selection tool, etc.
• Photoshop tools – change the color of the background, remove a selection, pen tool etc. 
• Make sure to revise to recreate curves, and nodes smoothly while doing vectorization.
• Try making some logo designs, and work on the curves & texture.

This is FULL TIME WFH NIGHT SHIFT role.

The role is fully Remote but the client is conducting Drive interview at Bangalore on 28-29 March

If interested kindly share your updated cv at 82008 31681

As a Customer Success Associate, you’ll be the driving force behind exceptional learner experiences - from the moment they join to achieving their career goals. Your mission? Enhance user love and transform learning journeys into success stories!

What You'll Do:

• Manage the Learner Journey: Own the entire user lifecycle, from onboarding to post purchase support, ensuring a seamless and rewarding experience.
• Be the Voice of LearnTube: Engage with learners via calls, chat, and email, resolving queries, offering guidance, and ensuring they get the most out of our courses.
• Drive Performance Excellence: Meet and exceed key performance metrics: quality, productivity, and user feedback, setting new standards for success.
• Build Strong Relationships: Go beyond solving queries, foster deep learner engagement and loyalty by actively listening and responding to their needs.
• Elevate the Learning Experience: Ensure every paid learner receives top-notch attention and support, making their upskilling journey smooth and enjoyable.
• Support Career Success: Help learners land their dream jobs by providing career guidance, insights, and expert assistance in job placements.
• Operational Excellence: Own performance metrics like CSAT, first response time, resolution speed, and ticket volume along with building internal SOPs for scalable, predictable learner support.

What makes you a great fit?

Must-Haves:

• 2-4 years of Customer Success and/or Operational Strategy experience
• Proven ability to think in systems and processes, not just in one-off fixes
• Experience building SOPs, quality standards, or scalable support mechanisms
• Strong ownership mindset with the ability to self-manage and self-prioritize
• Excellent communication (written + spoken) and problem-solving skills
• Familiarity with CRMs, Excel/Sheets, dashboards, and support tools

Nice-to-Haves:

• Experience in EdTech, career platforms, or skilling-focused ecosystems
• Worked in a scale-up where LTV, user experience, and operational rigor co-exist
• An eye for identifying learner friction and converting it into delight

About Us: 

At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with: AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback. Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.

Meet the Founders:

LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes. We’re proud to be recognised by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.

Why Work With Us?

At LearnTube, we believe in creating a work environment that’s as transformative as the products we build. Here’s why this role is an incredible opportunity:

• Cutting-Edge Technology: You’ll work on state-of-the-art generative AI applications, leveraging the latest advancements in LLMs, multimodal AI, and real-time systems.
• Autonomy and Ownership: Experience unparalleled flexibility and independence in a role where you’ll own high-impact projects from ideation to deployment.
• Rapid Growth: Accelerate your career by working on impactful projects that pack three years of learning and growth into one.
• Founder and Advisor Access: Collaborate directly with founders and industry experts, including the CTO of Inflection AI, to build transformative solutions.
• Team Culture: Join a close-knit team of high-performing engineers and innovators, where every voice matters, and Monday morning meetings are something to look forward to.
• Mission-Driven Impact: Be part of a company that’s redefining education for millions of learners and making AI accessible to everyone.

TROOLOGY is currently seeking a full-time Senior MERN Stack Developer

to join our team on-site in Lucknow. As a MERN Stack Developer, you will

be responsible for writing scalable code, collaborating with cross-

functional teams, and working on web development projects from

conception to final product.

Key Responsibilities-  

Master’s/Bachelor's degree in Computer Science, or a related field

Hands-on experience with MERN Stack (MongoDB, Express.js, React,

Node.js) with at least 5 years of experience.

Experience with state management tools such as Redux, Flux, or

MobX.

Do unit testing for the development work carried out.

Act as a mentor to the junior resources and provide technical

guidance.

Conduct and participate in project planning & scheduling, design

discussions, and provide assistance during testing.

Knowledge of AWS, K8s, Azure, CI / CD, Gitflow, shell scripting will

be considered positively.

Experience with HTML, CSS, and JavaScript (ES6+)

Experience writing unit tests with Jest and Enzyme

Knowledge of Git and experience using version control tools

Familiarity with Agile development methodologies

Good communication skills and able to work collaboratively in a

team environment

Experience with cloud technologies, such as Amazon Web Services

or Microsoft Azure is a plus

Experience with TypeScript or other typed JavaScript languages is a

plus.

Experience with SQL, NoSQL, or GraphQL is a plus.

Experience with team handling and support them if they got stuck

somewhere.

Qualifications-

Masters/Bachelor's degree in Computer Science, Software

Engineering, or related field

5+ years of experience in full-stack MERN development

Strong experience with front-end technologies such as HTML5,

CSS3, and JavaScript

 Experience with ReactJS, React, or other front-end frameworks

Solid understanding of RESTful web services and API development

Strong experience with Node.js and server-side technologies

Strong experience with MongoDB and NoSQL databases

Familiarity with AWS or other cloud services

Experience with agile development methodologies

Excellent problem-solving and communication skills

• Defining and documenting best practices and strategies regarding application deployment and infrastructure maintenance
• Providing guidance, thought leadership and mentorship to development teams to build cloud competencies
• Ensuring application performance, uptime, and scale, maintaining high standards of code quality and thoughtful design
• Managing cloud environments in accordance with company security guidelines
• Developing and implementing technical efforts to design, build and deploy AWS applications at the direction of lead architects, including large-scale data processing, computationally intensive statistical modeling and advanced analytics
• Participating in all aspects of the software development life cycle for AWS solutions, including planning, requirements, development, testing, and quality assurance
• Troubleshooting incidents, identifying root cause, fixing and documenting problems and implementing preventive measures
• Educating teams on the implementation of new cloud-based initiatives, providing associated training as required

Desired Candidate Profile

• Bachelor’s degree in computer science, information technology
• 2+ years of experience as architect, designing, developing, and implementing cloud solutions on AWS platforms
• Experience in several of the following areas: database architecture, ETL, business intelligence, big data, machine learning, advanced analytic
• Proven ability to collaborate with multi-disciplinary teams of business analysts, developers, data scientists and subject matter experts
• Self-motivation with the ability to drive features to delivery
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly
• AWS certifications are a plus
• Knowledge of web services, API, REST, and RPC    

• Excellent communication and problem-solving skills,
• Strong analytical skills Ability to turn business requirements into technical concepts and code,
• Minimum 3 - 6 years experience in software development in general with 3 years in complex web applications using SAP UI5,
• Software architecture knowledge of enterprise applications is a must
• Experience with Web - Technologies (SAP UI5, HTML5, CSS3, JS, REST - WS) is a must
• Experience with SAP Mobile Platform as well as SAP Web IDE is a plus
• Knowledge and experience with user experience and design concepts is a plus

What you need to have:

What you will do:

• Work with stakeholders (product owners, project managers, and scrum masters) to define and clarify requirements.
• Provide technical and work direction to the other global developers (be their conduit to the local team)
• Hands-on development of defined architecture and design of both front-end and back-end programming.
• Ability to keep informed of industry trends and technologies.
• Ability to break down complex requirements into specific work items.
• Implement and carry out unit testing.
• Leverage the DevOps team to ensure the product can be automatically built, deployed, and tested using CI/CD pipelines across all of the release cycles from dev to production.
• Strong grasp of modern security principles and how to apply them to applications

Minimum Qualifications:

• Degree in Computer Science, technical field, or equivalent professional experience.
• Proven ability to develop resilient code that performs, and scales based on application usage.
• 6+ years of experience in developing using JavaScript and JavaScript libraries and frameworks such as Angular and React
• 6+ years of experience building applications using JavaScript, HTML, CSS, Web, JSON/XAML-based REST API.
• 3+ years of experience building RESTful web services using NodeJS
• Experience with Unit Testing Frameworks like UnitJS, Mocha
• Understanding of code versioning tools such as Git or Visual Studio Team Services
• Experience with Visual Studio, Visual Studio Code, Atom or Eclipse
• Excellent oral and written communication skills
• Ability to work in a distributed and global environment
• Understanding of building applications deployed in the cloud (Azure, AWS, GCP) leveraging PaaS and IaaS Services
• Able to work in a fast-paced environment with a diverse group of people

Preferred Qualifications:

• Proven ability to quickly learn new technologies
• Experience with agile methodologies
• Strong problem-solving orientation
• Can manage multiple competing tasks/projects at the same time
• Strong team and customer service focus