Inside Sales Executive

Position Title : Python Django Developer

Location : Gurgaon (6 Days WFO)

Experience : 3+ Years

Job Overview :

We are looking for a skilled Python Django Developer with a strong background in developing scalable, high-performance web applications. The ideal candidate must have 3+ Years of hands-on experience in Django and related technologies, including RabbitMQ, Redis, Celery, and PostgreSQL, to ensure seamless background task management, caching, and database performance.

Key Responsibilities :

• Develop, maintain, and enhance Django-based web applications and APIs.
• Design and implement message broker solutions using RabbitMQ for asynchronous communication.
• Integrate Redis for caching and session management to optimize application performance.
• Implement and manage task queues using Celery for efficient background processing.
• Work with PostgreSQL, ensuring proper database design, query optimization, and performance tuning.
• Collaborate with front-end developers, DevOps engineers, and stakeholders to deliver high-quality software solutions.
• Write clean, modular, and well-documented code following best practices.
• Debug, troubleshoot, and resolve issues across the application stack.
• Participate in code reviews, system design discussions, and team meetings.
• Ensure scalability, reliability, and security of applications.

Required Technical Skills :

• Minimum 3+ Years of relevant experience in Python and Django framework.
• Proficiency in RabbitMQ for message brokering.
• Hands-on experience with Redis for caching and session management.
• Strong knowledge of Celery for distributed task queues.
• Experience with PostgreSQL, including database design, indexing, and optimization.
• Expertise in RESTful API design and development.
• Understanding of Docker and containerized applications.

Preferred Skills :

• Experience with CI/CD pipelines for automated deployments.
• Familiarity with cloud platforms like AWS or GCP.
• Knowledge of Django ORM and its performance optimizations.
• Basic understanding of front-end technologies (HTML, CSS, JavaScript).

Soft Skills

• Strong problem-solving and analytical abilities.
• Excellent communication and collaboration skills.
• Ability to adapt to an agile development environment and evolving requirements.

Educational Qualifications :

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.

• Design, develop, and maintain robust, scalable, and reusable automation frameworks using Selenium with Java.
• Write automation test scripts for web-based applications.
• Collaborate with developers, product managers, and other QA engineers in an Agile environment.
• Implement BDD/TDD testing practices using Cucumber.
• Execute and maintain automated test suites across CI/CD pipelines.
• Integrate automation tests with Jenkins/GitLab or other CI tools.
• Analyze test results, debug issues, and ensure high quality and performance.
• Actively contribute to QA strategy, planning, and improvement initiatives.
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Job Title: Incident Manager – Fault Management

Function: Incident, Problem & Change Management

Department: NOC Operations / Command Centre / Service Operations

Experience: 6–10 Years

Employment Type: Full-Time

Shift: 24x7 Rotational (as per business requirement)

Location: Gurgaon / Mumbai / Pune (or as per project needs)

Job Summary

We are looking for an experienced Incident Manager to lead fault management operations, ensuring rapid restoration of services and minimal business impact. The role focuses on Incident, Problem, and Change Management, acting as a central point of coordination during major incidents and ensuring compliance with ITIL processes, SLAs, and governance standards.

The ideal candidate will have strong operational leadership, stakeholder communication, and escalation management skills within complex IT / Telecom environments.

Key Responsibilities

Incident Management

• Own and manage P1/P2/P3 incidents end-to-end in line with ITIL standards.
• Act as Incident Commander during major incidents, leading bridge calls and coordinating technical teams.
• Ensure timely incident detection, logging, categorization, prioritization, and resolution.
• Drive restoration efforts and ensure adherence to SLAs, OLAs, and KPIs.
• Provide regular incident status updates to customers, management, and stakeholders.
• Ensure proper incident documentation, closure notes, and audit readiness.

Fault Management & Monitoring

• Oversee proactive fault detection through NOC monitoring tools.
• Ensure alarms and alerts are correlated, triaged, and assigned appropriately.
• Coordinate with L2/L3 engineering teams for fault isolation and resolution.
• Identify recurring faults and initiate preventive actions.

Problem Management

• Lead Root Cause Analysis (RCA) for recurring and major incidents.
• Facilitate Post-Incident Reviews (PIRs) and track corrective and preventive actions (CAPA).
• Maintain problem records and trend analysis to reduce repeat incidents.
• Work closely with engineering and vendors to drive permanent fixes.

Change Management

• Govern changes to production environments to minimize risk.
• Review and validate Change Requests (CRs), MOPs, rollback plans, and impact assessments.
• Participate in CAB (Change Advisory Board) meetings.
• Ensure changes are executed as per approved windows with pre/post validation.
• Track change-related incidents and drive improvement actions.

Stakeholder & Vendor Coordination

• Act as a single point of contact during service-impacting events.
• Coordinate with internal teams, service providers, OEMs, and vendors.
• Manage customer communication during outages and critical events.
• Escalate issues appropriately to senior management when required.

Governance, Reporting & Continuous Improvement

• Prepare and publish incident, problem, and change management reports (daily/weekly/monthly).
• Monitor and improve operational KPIs and SLA performance.
• Drive process improvements aligned with ITIL best practices.
• Maintain SOPs, runbooks, escalation matrices, and communication templates.
• Support audits, compliance reviews, and regulatory requirements (if applicable).

Required Skills & Competencies

Technical & Process Skills

• Strong expertise in ITIL Incident, Problem, and Change Management.
• Experience working in NOC / Command Centre / Telecom / Enterprise IT Operations.
• Good understanding of infrastructure domains:
• Network (LAN/WAN/SD-WAN)
• Security (Firewalls, SOC coordination)
• Data Center / Cloud (basic understanding)
• Familiarity with monitoring tools (SolarWinds, Netcool, Splunk, PRTG, etc.).
• Hands-on experience with ITSM tools such as ServiceNow, Remedy, Helix, Jira.

Soft Skills

• Strong leadership and decision-making abilities during high-pressure situations.
• Excellent verbal and written communication skills.
• Strong stakeholder and customer management capability.
• Analytical mindset with attention to detail.
• Ability to work independently and in cross-functional teams.

Education & Certifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field.
• ITIL Foundation (mandatory); ITIL Intermediate/Expert is a plus.
• PMP / PRINCE2 / Agile certifications are advantageous.

Experience

• 6–10 years of experience in Incident / Problem / Change Management roles.
• Prior experience handling Major Incidents in 24x7 operations environments.
• Experience in Telecom, BFSI, Managed Services, or Large Enterprise IT preferred.

Key Performance Indicators (KPIs)

• Incident response and resolution times.
• SLA and availability compliance.
• Reduction in repeat incidents.
• Quality and timeliness of RCA reports.
• Change success rate and reduction in change-related incidents.

About Organization

At Bhanzu, our mission is to make math engaging, sparking curiosity and confidence in young learners. Bhanzu has successfully raised a $16.5M Series B funding round, led by Epiq Capital, with support from Z3Partners! We are changing the way math is learned and are blossoming into India's leading math education company, positively impacting students across 15+ countries. Through Bhanzu, we aim to eradicate Math Phobia across this globe, and enable our students to pursue careers in Stem Fields, Coding, Analytics, AI and much more by ensuring their core math fundamentals are strong.

About the Founder & CEO - Neelakantha Bhanu

Neelakantha Bhanu Prakash is the world's fastest human calculator and India’s mental math Olympic gold Medalist. Alongside holding four world records and 50 Limca book records, Mr.Bhanu is also a TEDx speaker and educator. He believes that the skill he has been gifted with can be passed on and taught using the right methodology and initiates in the same directions. Giving his vision of completely eradicating Math phobia a headstart Mr.Bhanu has led numerous projects for developing Arithmetic skills in students across the globe.

He has addressed audiences across 23 countries at the CommonWealth Conclaves, Future city Summits, ISB, IITs, and Multiple other global institutions and meets about the importance of Arithmetic learning in the overall development of a child.

Website - https://www.bhanzu.com/

Location - HSR Layout , Bangalore

Job Description:

Roles and Responsibilities:

● Willing to familiarise yourself with the company's vision and mission seeking

● to accomplish set goals and objectives

● Collating and maintaining client information in the CRM database

● Make calls to clients and respond to callback requests

● Email & whatsapp conversations with potential leads

● Make potential leads understand our courses

● Convert potential leads into customers

● Learning & using our customer relations management software & others

● Related computer softwares

Requirements:

● Excellent written and verbal communication skills

● Laptop is mandatory

● Willing to work in a startup environment (fast paced)

● Willing to work 6 days a week.

As a Software Developer at Prodios Labs, you will have the opportunity to work on cutting-edge projects utilizing your expertise in JavaScript, Node.js, ReactJS, CSS, HTML, TypeScript, and MongoDB. Your role will be crucial in developing innovative software solutions that will drive the success of our company.

Key Responsibilities:

1. Collaborate with cross-functional teams to design, develop, and implement software solutions that meet the needs of our clients.

2. Write clean, maintainable, and efficient code using best practices in software development.

3. Implement responsive design principles to create user-friendly interfaces and enhance user experience.

4. Troubleshoot and debug applications to ensure optimal performance and reliability.

5. Stay updated on emerging technologies and trends in the software development industry to continuously improve our products.

6. Conduct thorough testing and quality assurance to ensure the functionality and security of our software solutions.

7. Communicate effectively with team members and stakeholders to ensure project deadlines are met and goals are achieved.

If you are a passionate and skilled Software Developer looking to make a significant impact in a dynamic and fast-paced environment, we want to hear from you! Join our team at Prodios Labs and be a part of our exciting journey towards innovation and success

We are seeking a talented and experienced Frontend Developer to join our on-site team full time. As a Frontend Developer, you will be responsible for developing user-friendly, responsive and high-performance web applications.

Responsibilities:

• Develop responsive and user-friendly web applications.
• Collaborate with designers and other developers to implement visual designs and user interface elements.
• Optimize web applications for maximum speed and scalability.
• Write clean, maintainable and reusable code.
• Participate in code reviews and ensure code quality.
• Troubleshoot and debug issues as they arise.
• Stay up-to-date with emerging trends and technologies in frontend development.

Requirements:

• 1 year of experience as a Frontend Developer.
• Proficient in HTML, CSS, and JavaScript.
• Familiarity with modern frontend frameworks like React, Nextjs.
• Experience with CSS preprocessors like Sass or LESS.
• Knowledge of responsive web design and cross-browser compatibility.
• Understanding of version control systems like Git.
• Ability to work in a collaborative environment.
• Excellent problem-solving and analytical skills.

If you are a self-starter who is passionate about frontend development and looking for a challenging opportunity, please apply with your resume and a cover letter explaining your experience and why you are the best fit for this role. This is an on-site, full-time position.

We are looking for a detail-oriented individual to join our team as a travel desk analyst. The responsibilities of the travel desk analyst include optimizing our travel operations, making travel arrangements over the phone or the internet, providing guidance on travel arrangements, and preparing budget reports.

To be a successful travel analyst desk, you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately, a top-notch travel desk analyst is skilled at maintaining positive relationships with airlines and hotels and at providing a smooth travel experience.

Responsibilities:

·        Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.

·        Negotiating preferred rates with vendors of direct travel.

·        Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.

·        Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.

·        Assisting with any travel-related issues that may arise.

·        Researching travel deals and evaluating prices and services.

·        Arranging travel accommodations for business visitors.

·        Creating, optimizing, and monitoring corporate travel policies.

·        Preparing travel budget reports.

·        Analysing and preparing reports on travel spend.

Requirements:

·        A bachelor's degree in tourism, travel or hospitality is required for corporate travel managers.

·        A minimum of 2 years’ experience in the travel industry.

·        Certification in travel or hospitality may be advantageous.

·        Knowledge of travel management processes.

·        The ability to build and maintain positive relationships with vendors of direct travel

·        Excellent attention to detail and organizational skills.

·        Good communication, customer service, and interpersonal skills.

·        A basic understanding of Geography.

·        Strong computer skills.

What you need to have: