Business Development Intern

Qualification: Bachelor’s (BE/B.Tech) or other

Position: Subject Matter Expert (HR)

Experience: 4 years – 7 years

Location: Indore

Roles & Responsibilities:-

 Provide first-line support to clients via telephone/email/tickets according to decide by the

company.

 Troubleshooting and resolving IT issues in a timely manner.

 Answering customer questions.

 Receive, Review and Manage client data in the software.

 Facilitate valuable and clear verbal and written communication with clients.

 Coordinate with internal teams to identify & resolve issues as well as opportunities for

improvement of system and services.

 Provide strategic guidance to client personnel on various modules of ERP.

Our backend (NodeJS) team is passionate about technology, and we love building scalable web and mobile solutions keeping performance in mind. We're looking for a full stack developer that has experience developing a variety of Web Apps and REST API using the NodeJS stack. 

(Along with strong backend expertise, needs good understanding on frontend tech stack to give support to frontend developer) 

Role + Responsibilities:   

• Review PR’s and provide appropriate comments. 
• Help team in debugging the issues and provide proper solution. 
• Participate in architecture, design and sprint planning of the projects. 
• Write reusable, testable, maintainable and scalable code with Unit Testing. 
• Implementation of security and data protection throughout the project. 
• Implementation on Design Patterns like TDD & BDD. 

Person Specification and Qualifications: 

• Fluency in written and verbal communication. 
• Experience developing highly scalable services and APIs in multiple protocols. 
• Knowledge of data modelling and database performance optimization in SQL & No SQL databases. 
• Must have worked with PostgreSQL and MongoDB using TypeORM, Sequalize or Knex. 
• Strong experience with core concepts of JS & TS. 
• Experience working with Frameworks like NestJS, LoopBack, Express, and other Framework in Typescript. 
• Must have worked with unit testing libraries like Jest, Mocha and Chai. 
• Good knowledge of code versioning (git or bitbucket).                    
• Hands on experience with Docker for building micro service. 

Plus, points if you're familiar with the following:  

• Experience with deployment and CI/CD.                
• Knowledge of GraphQL and its libraries like Apollo and Prisma. 
• Knowledge of SDK integration (social media SDK like Facebook, Google, etc. and Cloud services like AWS, Azure and Google). 
• Good experience with Linux commands and basic server configuration. 
• Knowledge of document, key/value or other non-relational database systems such as Elastic Search, Redis, DynamoDB. 
• Experience with queuing protocols.

Hi,

We are hiring for QA Assurance Automation Engineer

Role Responsibilities:

You will be responsible for analysing the functionality of applications and designing automated tests to validate their performance. You will also be required to identify bugs and collaborate with the software design team. To ensure success as a QA automation engineer, you should have advanced programming skills, must be able to design and write efficient test procedures for every software application.

• Identifying software application weaknesses and target areas.
• Sketching out ideas for automated software test procedures.
• Reviewing software bug reports and highlighting problem areas.
• Writing automation scripts and implementing software applications.
• Troubleshooting automation software and finalizing system procedures.
• Identifying quality issues and creating test reports.
• Collaborating with operations teams to understand the customer issues and feedbacks and work with the various software teams to solve application faults.
• Analyse and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements

Required Skills and Qualifications

• Bachelor’s degree in computer science, software engineering, or a related field.
• Previous experience working as a QA automation engineer.
• Advanced programming skills including automation systems and databases.
• Experience in writing automation scripts using PHP and Selenium (RC and WebDriver)
• Review manual test cases for the relevant application and provide feedback on suitability for automation to the project team
• Excellent analytical skills.
• Detailed knowledge of application functions, bug fixing, and testing protocols.
• Good written and verbal communication skills.
• Keen attention to detail.

Android Mobile Developer

The ideal candidate will be passionate about providing the best experience to our user community from UI/UX design to speed and performance.  You will think critically to develop native apps for Android mobile devices.  You’ll instrument, measure, optimize and build high quality architectures and code in areas such as Search, Transaction Management and Profile Management.

General Responsibilities:

• End-to-end Android application development that will produce elegant features that our users will love
• Coding alongside the team (comprised of designers and product managers) developing features for our mobile apps
• Produce high quality software that is unit tested, code reviewed, and checked in regularly for continuous integration.
• Understand where to make architectural trade-offs applying synchronous and asynchronous design patterns
• Provide solid feedback on good mobile UI/UX design practices and ways to reduce any user friction

Requirements:

• 5+ years developing extensively with Java 
• 7+ years experience in software design, development, and algorithm related solutions
• Knowledge of UI and animation frameworks, touch user interface, and MVP application design
• Strong expertise in developing enterprise mobile applications using Google’s Android SDK( e.g. packaging, emulators, adb, etc)
• Familiar with deploying to Google’s app store and staged rollouts
• Extensive programming experience in Java and/or Kotlin
• Experience with relational databases (transactional and non-transactional), database architecture, and distributed transaction management
• Experience with consuming third-party libraries and APIs
• Strong understanding of working with REST services, databases, caching strategies & asynchronous calls is a must
• Good understanding of software development lifecycle along with working knowledge of SCM with strong emphasis on Git and Jira
• BA/BS Degree in Computer Science or related technical discipline, or related practical experience.

• Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period 
• Provide product training to enable the customers to realize the potential of the company
• Identify product usage gaps and provide actionable solutions to the customers 
• Build value-based relationships with customers and create company champions 
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI, 
• Drive desired customer outcomes through a consultative approach 
• Ensure customer retention by negotiating and closing renewals 
• Identify opportunities of upselling and cross-selling along with the Account Managers 
• Identify appropriate business use cases where the company can be deployed 
• Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully 
• Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers 
• Communicate and brain-storm with the product team on customer feedback and help refine product roadmap 
• Work with the marketing team to execute customer surveys, case studies, etc 
• Identify and Process Success milestones for the customers 
• Optimize existing processes within the company and actively enhance all Customer Success initiatives 
• Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization 

Our ideal Customer Success Manager: 

• Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs)  in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company 
• Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor 
• Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone. 
• Showcases exemplary written and verbal communication skills to work along with Global Customers 
• Has worked directly with Large Enterprise Customers in the Americas or European region  
• Has an exceptional ability to communicate and foster positive business relationships
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
• Managed customers across different segments in the past and knows how to manage them differently
• Exhibits a true passion for customers and for Customer Success  

What you’ll be doing:

• You’ll design and architect new features on Mobile Application development.
• You’ll be involved all aspects of development, playing a critical role in design, planning, development and deployment.
• You'll Develop robust, quick prototypes for proof-of concept features / application based on briefs.
• You’ll coordinate with all lines of business to delivery an entire piece of a system or application.
• Write clean, simple and well-tested code

Who are you?

You are a team-player who collaborates with developers, designers, testers and product manager to create an amazing user experience. You have experience with all aspects of the production software lifecycle. You have good interpersonal skills and feel comfortable coordinating efforts across teams. You are a fast learner, with an eye for detail, strong problem-solving and debugging skills.

What you’ll bring to the table:

• Your extensive knowledge in Data structures, Algorithms, ORM and Design Patterns.
• You’ll bring extensive experience in mobile development along with the best practices as per language (Android) guidelines.
• Your ability to thrive in complexity and a strong desire to collaborate with colleagues to deliver projects.
• If you have work experience in a Consumer Product/E-Commerce company, we’ll like you even more.

MyClassCampus is a product based SaaS Company from Ahmedabad providing ERP Solution to the EdTech Industry.

We are hiring QA Engineer

The Job Description is as follows:

#QualityAnalyst #QualityAssurance #ManualTester #QA #QC #Tester #IT

#Exp: 6 Months to 1.5 years

#Skill: #Manual_Testing

● Experience in testing web and mobile apps, ERP websites testing.

● Review and analyze system specifications

● Collaborate with Senior QA to develop effective strategies and test plans

● Execute test cases (manual) and analyze results

● Report bugs and errors to development teams

● Conduct post-release / Post-implementation testing

#Reason_to_join_us: * Good hike on current CTC

* Friendly Environments + Supportive staff

* Lots of celebrations of festivals and birthday

* Growing 5+ years old Product-based IT company

• Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising
• Content creation and repurposing for all digital channels
• Maintaining our social media presence across all digital channels
• Measuring and reporting on the performance of all digital marketing campaigns

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, display advertising campaigns (Branding & Demand Generation) and events
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

• Bachelors/Masters degree in marketing or a related field
• Proven working experience in digital marketing
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Experience in setting up and optimizing Google Adwords campaigns
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement