
Relinns is a dynamic and innovative IT company committed to delivering exceptional value and service to our clients. We are seeking an experienced and customer-focused Customer Success Manager to join our team and drive both customer success and sales growth. As a Customer Success Manager with a sales-focused approach at Relinns, you will play a pivotal role in building strong, lasting relationships with our valued clients. Your responsibilities will encompass ensuring our clients achieve their desired outcomes, maximizing the value of our products/services, and seamlessly integrating sales strategies to contribute to revenue growth.
What You Need for this Position
- Education: Requires a Bachelor's degree or higher in any field.
- Proficiency: Skilled in using Google Platform Communication and Convincing: Strong communication and convincing skills, coupled with a determined attitude. Business Acumen:
- Possesses effective presentation, negotiation skills, and good business sense. Independence and Drive: Demonstrates self-motivation, independence, and a performance-driven approach.
What You Will Be Doing
- Serve as the primary point of contact for assigned clients, understanding their unique needs, goals, and challenges.
- Demonstrate a strong understanding of sales processes and contribute insights to improve customer journey alignment.
- Develop and execute tailored customer success plans to ensure the successful adoption and utilization of our products/services.
- Proactively engage with clients to understand their business objectives and align our solutions to help them achieve those objectives.
- Utilize CRMs, email marketing tools, and ChatGPT to enhance customer engagement, communication, and retention efforts.
- Conduct regular business reviews with clients to track progress, address concerns, and identify opportunities for growth.
- Collaborate with internal teams, including Sales, Product, and Support, to advocate for the client's needs and drive solutions that meet their requirements. Provide training and support to clients, ensuring they have a comprehensive understanding of our offerings and how to leverage them effectively.
- Monitor and analyze customer usage patterns and provide data-driven insights to guide clients in optimizing their experience and outcomes.
- Identify upsell and cross-sell opportunities based on the client's evolving needs and our product/service offerings. Handle client escalations and resolve issues promptly while maintaining a positive client relationship.
- Stay current with industry trends and best practices in customer success to continuously enhance our approach and strategies.

About Relinns Technologies Pvt Ltd
About
Similar jobs
A Full-Stack Developer with the experience in delivering enterprise-class services. Proficient in Java Spring Boot and React.js, with hands-on expertise in building microservices and RESTful APIs using Spring Boot. Adept at designing and developing web applications leveraging Java, React.js, TypeScript, and JavaScript. Possesses a solid understanding of database management systems and excels in debugging, troubleshooting, and providing production support for web applications. Demonstrates strong attention to detail and exceptional problem-solving abilities to ensure the delivery of high-quality software solutions. Experienced in microservices architecture and committed to the overall success of software development projects. Collaborates effectively with Product Management and Quality Assurance teams to prioritize and develop key product features.
Come be a part of our growth journey! Submit your CV to https://technorexinfoways.com/career today.
We are hiring potential BDE for our organization to grow in better way, If you are the one then Please find below company details and job description.
Company Name: TechWize (A Business unit of Mangalam Information Technologies Pvt Ltd.)
Our Accreditations -
- 25 years of industry presence
- Salesforce Partner
- ISO 27001:2019 certified
- Great Place to Work certified
- HIPAA Compliant
- SOC2 Compliant
- NASSCOM Member
Our EVP (Employee Value proposition)
- We are a Great place to work certified company.
- 30 Earned Leaves during calendar Year
- Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership)
- Performance bonus & Loyalty Bonus Benefits
- 5 Days working
- Rewards and Recognition programs
- Standard Salary as per market norms
- Equal career opportunities, No discrimination
- Magnificent & Dynamic Culture
- Festival celebrations & fun events
Explore more : https://techwize.com/, https://mangalaminfotech.com/
Position: BDE / Sr. BDE
Job location: Ahmedabad
Experience: 1-5 Years
Job Description:
We are looking for Passionate, Ambitious and Result Oriented Business Developments Professionals. They should be self-driven, Result oriented having ‘Founders Mentality’. We are strengthening Business Development team for IT Services which is focused on CRM i.e. Salesforce, Zoho, HubSpot, etc., Web development and other IT development work for the global clients. Candidate should have insight of IT outsourcing business for the overseas B2B and B2C clients in one or more technologies.
- Ability to develop good relationships with current and potential clients
- Excellent leadership and communication skills
- Experience in project management and/or sales
- Knowledge of productivity tools and software
- High attention to detail and a focus on fact-based decision making
Responsibilities:
- Researching organizations and individuals to identify new leads and potential new markets
- Use tools like LinkedIn Sales Navigator and other Data Mining techniques
- Build and nurture contacts with potential clients
- Communicate with the potential leads through calls, emails, LinkedIn and other media
- Support in writing new business proposals and basic content writing required for marketing material and website enhancement
- Write relevant post in LinkedIn, blogs, company websites which draws the attention of the clients
- Maintain knowledge of all product and service offerings of the company
- Arrange meetings for senior management with prospective clients
- Bidding through portals like Upwork, Freelancer, PPH, etc.
- Participate in the client calls with Solution team during client’s time zone
- Creating sales collateral, proposals and marketing material
- Ability to understand IT technologies, requirement gathering & interacting with IT development team for the execution
At Revv, we are redefining the self-drive experience by offering our customers convenient, flexible, and innovative ways to rent cars. Our mission is to deliver seamless mobility solutions through cutting-edge technology and exceptional customer experiences.
We are looking for a Senior Product Manager to lead the development and execution of our product vision. In this role, you will collaborate with cross-functional teams, analyze market trends, and leverage data-driven insights to build impactful products that enhance the self-drive experience. If you are passionate about solving customer problems, driving product innovation, and scaling products that make a difference, we’d love to hear from you!
As a Senior Product Manager, you will own and drive the product lifecycle from ideation to launch and beyond. You will work closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative products that meet customer needs and align with our business goals. This role requires strategic thinking, customer empathy, and a proven ability to execute in a fast-paced environment.
Responsibilities:
- Product Strategy and Roadmap: Define and prioritize the product roadmap in alignment with company objectives and market needs.
- Market Research and Customer Insights: Conduct thorough market research and analyze customer feedback to identify opportunities and gaps.
- Cross-functional Collaboration: Work closely with engineering, design, and business teams to define product requirements and ensure timely delivery.
- Product Development: Lead the product lifecycle from concept to launch, ensuring high-quality deliverables.
- Performance Metrics: Define, monitor, and analyze key performance indicators (KPIs) to measure product success and inform future enhancements.
- Stakeholder Communication: Communicate the product vision, progress, and performance to internal and external stakeholders effectively.
- User-Centric Focus: Advocate for the customer at every stage of the product development process to ensure the best possible user experience.
Requirements:
- Experience: 4-6 years of experience in product management, preferably in [ConsumerTech, Ecommerce or Mobility ].
- Education: Bachelor's degree in [relevant field, e. g., Business, Computer Science, or Engineering]; MBA is a plus.
- Strategic Thinking: Proven ability to define a vision and execute a product strategy to achieve business outcomes.
- Technical Acumen: Solid understanding of technology and the ability to work closely with engineering teams.
- Analytical Skills: Strong data-driven decision-making skills with the ability to translate insights into actionable strategies.
- Leadership: Experience leading cross-functional teams and managing stakeholders at all levels.
- Communication: Excellent verbal and written communication skills.
- Adaptability: Thrives in a fast-paced, agile environment with the ability to manage multiple priorities effectively.
Developing key growth alliance strategies, and tactics, and achieving financial targets
Successful execution of these strategies is required to
Responsible for strategic tie-ups with the banks- Ensure a banks
Key Account Management for Banks for New Business
Build and maintain strong, long-lasting bank relationships.
Partner with banks to understand their business/product
Able to negotiate with banks on commercials.
Able to Acquire the Top rated and underrated banks.
Self-starter and individual contributor
Should be able to prepare proposals and presentations.
Understand category-specific landscapes and trends.
Reporting on forces that shift tactical budgets and strategic
Should have a large set of satisfied customers and establish
Required 2 years of experience in the same profile
An added advantage would be if the candidate has worked with verticals with banks/NBFCS such as lending/digital lending or worked in an alliance role with lending/fintech companies.
Prepare and handle Official outdoor Meetings on the Banks site and merchant sites.
Location: Andheri west, Mumbai
1. Lead the design team and contribute to building elevated customer journeys and
product experiences across desktop, mobile and IoT devices.
2. Be the owner of end-to-end visual design for the different apps and websites we
make.
3. Work hand-in-hand with the product team, designers and functional experts from
ideation through the final implementation of mock-ups and micro-interactions with
the engineering team.
4. Support other functions (content creators, engineers, brand marketers, etc.) in the
thorough delivery of the designs by defining the guidelines for the creation of
different kinds of content, defining the style guides with ample detailing, and
ensuring that different kinds of assets are integrated into the overall experience with
ample attention to detail
5. Push the envelope on our products’ design by keeping a watch on the emerging
trends in design and content
Basic Qualifications and Skills
• At least 6+ years of professional experience in a related field along with a strong
portfolio demonstrating past work experience in UI/UX design
• Deep experience in implementing design thinking frameworks in real-world
projects.
• A high experience in design bar and product sense demonstrated by past work or by
having informed and clear points of view on various products in the market.
• Excellent understanding of the application of colours, composition, scale, grids,
typography, iconography, illustrations, and photography.
• Understanding of visual grouping and how it relates to information hierarchy
• A keen eye for detail and a strong aesthetic sense
• Strong communication, presentation, and interpersonal skills to communicate
complex creative concepts clearly and persuasively.
• Ability to define/extract the essence of a brand and work on a variety of assets
holding that brand’s essence.
• Past experience designing for more than one screen size - eg. one of the following
combinations: desktop and mobile, or desktop and large screens, etc.
• Proficiency in using software such as Sketch, Principle, Adobe Photoshop, Adobe
Illustrator or Adobe AfterEffects
At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.
As the primary person responsible for testing, we think it will be a great fit if -
- You have a prior software development/electronics/embedded background.
- You do not shy away from taking responsibility and are comfortable doing everything non-technical.
- You obsess over minor details and strive for perfection
- You can handle both the software & hardware QA of the product.
- You have prior software & hardware testing experience.
- You can commit for 6 months and can work out of Gurgaon.
If we decide to work together, we believe you would be a key team member who helps the company achieve the hockey stick growth that it needs to succeed.
About Univariety
Univariety (https://www.univariety.com">https://www.univariety.com) is India's Leading Career Counselling & College Guidance Platform for K-12 Schools and is a fast growing Ed-tech company which has pioneered the use of technology in education, right from the level of schools.
With Info Edge (India) Private Limited (parent company of Naukri.com) as a key investor, we are a proud addition to the company’s robust portfolio which includes leading companies across Recruitment, Matrimony, Real Estate and Education.
- March 2020: https://inc42.com/buzz/univariety-gets-fresh-funding-from-info-edge-to-scale-up-higher-education-services/">https://inc42.com/buzz/univariety-gets-fresh-funding-from-info-edge-to-scale-up-higher-education-services/
- Dec 2017: https://inc42.com/buzz/info-edge-univariety-edtech-funding/">https://inc42.com/buzz/info-edge-univariety-edtech-funding/
With 4,00,000+ connections made so far, Univariety’s guidance solutions act as a comprehensive platform for 600+ premier schools for their students across India, Singapore, Indonesia, and Dubai.
Univariety’s students are placed in 50 of the top 100 universities of the world and have received over $20 million inscholarships.
Univarietyis always at the forefront of successful partnerships in the education space with UCLA Extension endorsing its flagship 'Global Career Counselor' certification for teachers, psychologists, and career counselors. Read more here: https://www.univariety.com/gcc/">https://www.univariety.com/gcc/
Also, along with Fortune India magazine, we have established a School Certification process called “Future 50 Schools Shaping Success” which has its presence spread across 82 Cities, 654 Schools, 12587 Educators, and 125921 Students. Read more here: http://www.future50schools.com/">www.future50schools.com.
Job Details
Job Description
- Design and build web applications
- Work with business stakeholders, managers & other developers to create solutions to business problems.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
- Work on bug fixing and improving application performance
Ideal candidate must have following skills/experience
- Expert level understanding of object-oriented web development in PHP
- Good understanding of Object-Oriented Architecture & Design
- Profound knowledge of any PHP framework like Yii
- Excellent JavaScript competence and command over JQuery
- Excellent understanding of any RDBMS like Oracle, SQL Server, MySQL
- Knowledge of Web Services and micro services
- Hands on experience with CSS & frameworks like Bootstrap/Material
- Experience with GIT & continuous integration
- Practical experience with well-implemented Scrum
Candidates with following skills/experience are preferred along with must have silks above
- Experience on Yii framework (PHP)
- Experience with AngularJs
- Experience with MongoDB
- Write elegant, well-documented code
- Experience in setting up, managing servers & continuous integration
- Should have good interpersonal skills, communication (verbal & written) skills and ability to work independently
Should have excellent problem solving and programming skills in Python/Java.
Strong interpersonal, communication and analytical skills
Should have the ability to express their design ideas and thoughts.
Should have the zeal and adaptability to learn new technology frameworks.
Should have passed out in 2020 or is passing out in 2020 and have consistently scored above 75% or CGPA of 8.
As a Data Science Lead, you will be working on creating industry first analytical and propensity models to
help discover the information hidden in vast amounts of data, and make smarter decisions to deliver
even better customer experience. Your primary focus will be in applying data mining techniques, doing
statistical analysis, and building high quality prediction systems integrated with our products.
➢ Working with business and leadership teams to gathering and analyse structured and unstructured data
➢ Data mining using state-of-the-art methods
➢ Enhancing data collection procedures to include information that is relevant for building analytic
systems
➢ Processing, cleansing, and verifying the integrity of data used for analysis
➢ Doing ad-hoc analysis and presenting results in a clear manner
➢ Creating automated anomaly detection systems and constant tracking of its performance
➢ Creation and evolution of an efficient BI pipeline into a multi-faceted pipeline to support various
modelling needs.
What we are looking for:
➢ 5-8 years of relevant experience, preferably in financial services industry.
➢ A bachelors / master’s degree in the field of Statistics, Mathematics, Computer Science or
Management from Tier 1 Institutes.
➢ Data warehousing experience will be a plus.
➢ Good conceptual understanding of statistics and probability.
➢ Experience in developing dashboards and reports using BI tools.










