CUSTOMER SUCCESS

Strong Technical Project Manager / Program Manager / Implementation manager profile

Mandatory (Experience 1) – Must have 4+ years in Project Management / Program management Implementation Engineer/ Consultant with a B2B SaaS company (preferably with enterprise client)

Mandatory (Experience 2) – Hands-on experience managing Agile delivery across multiple teams, including sprint planning, tracking, retrospectives, and release governance using Jira / Confluence

Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability

Mandatory (Company) -B2B SaaS

Mandatory (Note): Not looking for implementation engineer but someone who handles the implementation projects

Job Summary:

We are seeking an experienced Tableau Server Administrator to manage, maintain, and optimize our multi-node, on-premise Tableau Server environment. The ideal candidate will have strong expertise in Tableau Server architecture, installation, upgrades, and troubleshooting, as well as ensuring its scalability, performance, and security. This role will also involve collaboration with business intelligence teams to support Tableau dashboards and workflows.

Key Responsibilities:

Tableau Server Installation & Configuration:

1. Manage multi-node, on-premise Tableau Server deployment and configuration.
2. Install and upgrade Tableau Server across environments (Development, QA, Production).
3. Configure and maintain Tableau Server processes, services, and configurations for optimal performance.

Performance Monitoring & Optimization:

1. Monitor server performance, disk space, and log files to ensure availability and efficiency.
2. Conduct capacity planning and fine-tune server resources (e.g., CPU, RAM, and disk utilization) to support increasing workloads.
3. Optimize Tableau extracts, data connections, and server processes for improved speed and efficiency.

User Management & Security:

1. Manage user accounts, groups, roles, and permissions in Tableau Server.
2. Implement and enforce security protocols for data, content, and access controls.
3. Collaborate with IT teams to ensure compliance with organizational security policies.

Troubleshooting & Issue Resolution:

1. Diagnose and resolve Tableau Server-related issues, including downtime, errors, and performance bottlenecks.
2. Work with Tableau Support to address critical incidents and escalations.

Automation & Scripting:

1. Automate administrative tasks using Tableau Server Command Line (tabcmd) and REST APIs.
2. Schedule and monitor Tableau extract refreshes, subscriptions, and workflows.

Collaboration with Stakeholders:

1. Work closely with BI developers, data engineers, and analysts to support Tableau content publishing and troubleshooting.
2. Assist in creating governance standards for Tableau content and server usage.

Data Connectivity & Integration:

1. Maintain and troubleshoot Tableau Server connections to various data sources, such as SQL databases, flat files, and APIs.
2. Collaborate with data teams to ensure high availability and data accuracy.

Upgrades, Patches & Backups:

1. Plan and execute Tableau Server upgrades, patches, and backups with minimal disruption to operations.
2. Implement disaster recovery plans and strategies for Tableau Server.

Documentation & Reporting:

1. Maintain detailed documentation for server configurations, upgrade logs, and processes.
2. Create usage reports, server activity logs, and audit trails for stakeholders.

Required Skills & Qualifications:

Technical Expertise:

• Strong experience with Tableau Server administration in a multi-node, on-premise environment.
• Proficiency in Tableau Desktop, Tableau Prep, and Tableau Server tools (tabcmd, TSM, REST API).
• Knowledge of Windows Server/Linux administration and networking concepts.
• Familiarity with scripting languages (Python, PowerShell, or Bash) for automation.

Database & Data Integration Skills:

• Experience with relational databases like SQL Server, PostgreSQL, Oracle, or MySQL.
• Knowledge of data extraction, ETL processes, and integrating Tableau with enterprise data sources.

Performance Tuning:

• Expertise in optimizing Tableau extracts, dashboards, and server configurations for high performance.

Problem-Solving Skills:

• Ability to troubleshoot server issues and resolve them efficiently.

Soft Skills:

• Excellent communication and collaboration skills.
• Strong organizational skills with attention to detail.

Preferred Qualifications:

• Tableau Server Certified Associate or Certified Professional certification.
• Experience managing Tableau in high-availability and disaster recovery scenarios.
• Familiarity with Tableau Cloud or hybrid Tableau environments.
• Knowledge of load balancing, SSL certificate configuration, and Active Directory integration.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional development and Tableau certifications.
• Flexible working hours and hybrid working options (if applicable).
• Access to cutting-edge BI tools and resources.

• Must have atotal experience of minimum 5 years of which 2 years should be into E-commerce.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Develop requirements specifications such as Business Requirements Document, use cases, wire-frames UI side, process flows according to standard templates, using natural language
• Must be able to develop and gauge user priorities and values on new feature requests while keeping development resource velocity in mind
• Working with the development team to ensure requirements are clear and rational, making trade-offs as needed, and delivering a finished product that achieves its goals, on schedule
• Proactively identifying and resolving strategic issues and risks that may impact the teams ability to meet goals
• Defining and scoping projects by working closely with business customers to understand their needs and priorities along with internal and competitive information into clear, prioritized requirements.
• Assess value, develop cases, and prioritize stories, epics, and themes to ensure work focuses on those with maximum value that are aligned with product strategy Provide backlog management, iteration planning, and elaboration of the user stories
• Work closely with Product Management to create and maintain a product backlog according to business value or ROILead the planning product release plans and set expectations for delivery of new functionalities
• Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Research and analyze the market, the users, and the roadmap for the product.
• Work with end-users, product management, and development resources to gather and document user requirements, translating them into user stories.

**Looking for Immediate Joiners**

Job Details:

Role: Software Developer

Mode of Employment: Permanent

Work Location: Visakhapatnam.

Initially Remote work is allowed

Strong design, and development experience using c#, .net core, Web API, angular, asp.net mvc.

•3+ years of strong development experience using sqlserver/oracle, complex procedures and ssis, ssrs

•Experience working with container based technologies like docker, Kubernetes, openshift and cloud platform - Preferred

•Experience working with DevOps, source code management tools like git, svn, jira, ucd, jenkins. - Preferred

•Experience working with Agile/Scrum/RAD development methodology

•Familiar with cloud-based technologies - Preferred

•Strong technical analytical skills to solve complex problems

•Strategic thinker with excellent interpersonal skills to work across functions and businesses.

We are looking for a Back-End Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. A basic understanding of front-end technologies is therefore necessary as well.

Responsibilities

• Actively participate in the overall application lifecycle.
• Focus on coding and debugging.
• Collaborate with front-end developers.
• Define and communicate technical and design requirements.
• Build a high-quality reusable code that can be used in the future.
• Create sustainable and functional web applications with clean codes.
• Learn about new technologies and stay up to date with current best practices.
• Conduct UI tests and optimize performance.
• Train, help, and support to other team members

Requirements

• Hands-on backend web development experience.
• Proficient knowledge of a backend programming language and an in-depth understanding of web development.
• Knowledgeable of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
• Proven experience creating user authentication and authorization between multiple systems, servers, and environments.
• Capability to integrate multiple data sources and databases into one system.
• Proven experience managing the hosting environment, including database administration and scaling an application to support load changes.
• Ability to set up and administer backups, data migration, transformation, and scripting.

Skills

• Coding (HTML/CSS3)
• Debugging
• Programming (JavaScript, PHP, Magento, OOPs,)
• PHP Framework
• Analytical Skills
• Web Development
• API

• Strong knowledge of WordPress Platform
• Expertise in WordPress Custom Theme Development and Plugin Development
• Expertise in WP Plugin Integration (WooCommerce, WPML, Membership plugins etc)
• Should understand how to make WordPress manageable from admin panel
• Understands WP architecture and knows how to perform database and code optimization for WordPress
• Expertise in HTML5, CSS3, JavaScript
• Proficiency in PHP/MYSQL and AJAX
• A thorough understanding of cross-browser compatibility issues
• Strong understanding of responsive web design techniques
• An ability to work on multiple projects and tasks at the same time
• Great attention to detail, highly organized
• A positive and upbeat attitude with the ability to learn quickly
• Minimum 4 years of experience in WordPress Development
• Experience with Magento, and Shopify (preferred)
• Excellent written and spoken English
• The ability to adapt to a diverse and multicultural environment
• A reliable workstation with a fast computer, microphone and speakers, reliable internet and power for working remotely

YOUR DUTIES AND TASKS:

• Developing and providing maintenance support for WordPress sites
• Developing custom themes and plugins
• Migrating websites from other platforms to WordPress
• Integrating and setting up plugins like WPML, WooCommerce, Membership, etc.
• Optimizing page speed of WordPress sites
• Implementing SEO/CRO best practices in WordPress sites
• Transforming complex PSD layouts into pixel-perfect presentation layer HTML5/CSS3 templates
• Creating responsive website designs
• Working under tight deadlines
• Handling multiple projects at the same time
• Producing high-quality work with a strong focus on detail