Relinns is a dynamic and innovative IT company committed to delivering exceptional value and service to our clients. We are seeking an experienced and customer-focused Customer Success Manager to join our team and drive both customer success and sales growth. As a Customer Success Manager with a sales-focused approach at Relinns, you will play a pivotal role in building strong, lasting relationships with our valued clients. Your responsibilities will encompass ensuring our clients achieve their desired outcomes, maximizing the value of our products/services, and seamlessly integrating sales strategies to contribute to revenue growth.
What You Need for this Position
- Education: Requires a Bachelor's degree or higher in any field.
- Proficiency: Skilled in using Google Platform Communication and Convincing: Strong communication and convincing skills, coupled with a determined attitude. Business Acumen:
- Possesses effective presentation, negotiation skills, and good business sense. Independence and Drive: Demonstrates self-motivation, independence, and a performance-driven approach.
What You Will Be Doing
- Serve as the primary point of contact for assigned clients, understanding their unique needs, goals, and challenges.
- Demonstrate a strong understanding of sales processes and contribute insights to improve customer journey alignment.
- Develop and execute tailored customer success plans to ensure the successful adoption and utilization of our products/services.
- Proactively engage with clients to understand their business objectives and align our solutions to help them achieve those objectives.
- Utilize CRMs, email marketing tools, and ChatGPT to enhance customer engagement, communication, and retention efforts.
- Conduct regular business reviews with clients to track progress, address concerns, and identify opportunities for growth.
- Collaborate with internal teams, including Sales, Product, and Support, to advocate for the client's needs and drive solutions that meet their requirements. Provide training and support to clients, ensuring they have a comprehensive understanding of our offerings and how to leverage them effectively.
- Monitor and analyze customer usage patterns and provide data-driven insights to guide clients in optimizing their experience and outcomes.
- Identify upsell and cross-sell opportunities based on the client's evolving needs and our product/service offerings. Handle client escalations and resolve issues promptly while maintaining a positive client relationship.
- Stay current with industry trends and best practices in customer success to continuously enhance our approach and strategies.
Subodh PopalwarSoftware Engineer, Memorres
- Candidate must have excellent verbal and written communication skills.
- Experienced candidates should have knowledge about all the portals like Upwork etc.
- Candidate should be able to find new clients, get deals finalized, and coordinate with the technical team on deliverables.
- Fresher candidates must have the zeal to learn things and have a quick learning ability.
- Responsible for finding and retaining clients.
- Manage the end-to-end bid process.
- Understand and resolve complex technical, strategic, and business issues.
- Drive continuous improvement, through post-bid reviews, both internally and with customers.
Hiring Business Development Associate (Inside Sales) at Tech2Edge
We are looking for a competitive and trustworthy Business Development Associate with 1-2 years of experience in SAAS industry to help us build up our growth activities. The selected candidate will be responsible for planning, executing and closing leads & creating sales pipelines.(Female candidate preferred)
Tech2Edge provides technology, branding, design, and marketing solutions that enable B2B brands to grow, launch products, and deliver exceptional digital experiences.
to the EDGE.
Know more about us at https://www.tech2edge.co/
Roles and Responsibilities:
-Conduct market research to identify selling possibilities and evaluate customer needs
-Identify and qualify new customers as per the company's policies and business model
-Set up meetings with potential clients and listen to their wishes and concerns
-Prepare and deliver appropriate presentations on products and services
-Create frequent reviews and reports with sales and financial data
-Collaborate with team members to achieve better results
-Gather feedback from customers or prospects and share it with the internal team
-Assist leadership in contract development, handle negotiations, and perform due diligence
-Fast learner and passion for sales
-Self-motivated with a results-driven approach
-Proven experience in Sales or relevant role
-Proficiency in English
-Excellent knowledge of MS Office
-Hands-on experience with CRM software is a plus
-Thorough understanding of marketing and negotiating techniques
-Aptitude in delivering attractive presentations
Must have experience in SAAS Industry
CTC: Upto 6 LPA
BONUS: 2% as incentives of the deal value per lead closed. (Average Deal Size: 2 Lakh)
Location: Office 1902, 19th Floor, Arihant Aura, Turbhe, Navi Mumbai
The role of the Key Account Manager - Sales is to bring new clients to Excellent Publicity through online & offline reach out and the below-mentioned work is carried out:
- Building the pipeline: Build a list of potential clients, reach out to them, fix meetings, gather requirements, share plans and get business. While there is a team to assist, the primary responsibility of pipeline building lies with the Account Manager
- Fixing Meetings: Reach out to the advertisers through cold calls/emails from the pipeline and set up meetings.
- Gather requirement: Use the meetings to gather requirements. In case there is no immediate requirement, maintain a relationship with the potential advertisers for future requirement
- Addressing the client requirements: Work closely with the media managers to address the client queries
- Campaign execution: Execute and monitor the campaigns. Remain the single point of contact for the advertiser in Excellent Publicity
- Maintain PR: Keep putting up efforts to increase business from existing clients.
Other important skills and traits required to succeed in this role and Excellent Publicity, in general:
1. Good at identifying potential SMEs and Startups who can advertise
2. Ability to research and find relevant contacts in these organizations
3. Ability to understand client requirement and pitch relevant solution
4. Strong communication skills
5. Reliable and can work independently with minimum supervision
Approching potential leads and close them within a stipulated time frame.
Create exclusive distributirs and business associates for the company towards business growth.
Look after the enyire business growth of the exclusive distributors and business associates.
Keep abreast with stock reports, inventory, product order, re- order etc...
Perform other sales , marketing and promotion related activities.
Finding and developing new markets and improving sales
Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.
Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.
They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.
As a Business Development Manager, you will report directly to the COO and manage sales and relationships with Education providers.
What you will do:
- Business development: Developing partnerships with education providers to offer education loans to their students. Education providers include schools, colleges, coaching institutes, training institutes etc.
- Relationship management: Through a team of relationship managers, maintaining the above partnerships.
- Working with internal and external stakeholders to troubleshoot issues.
What you need to have:
- Any graduate
- Ideal candidate should have experience in business development, preferably in a related field.
- This is a result-oriented position, which requires a candidate with result-focus and a strong sense of ownership.
With the ever-growing demand for healthcare services among the ever-increasing population, our client acts as a diagnostic laboratory providing various services such as routine testing, pathology services, radiology and genomic testing. They even provide various healthcare packages such as full body packages, fever packages, heart packages, etc.
Headquartered in Noida, our client works as a technology empowered, well-equipped and advanced testing lab, built in line with the globally recognized standards. They have their home sample-collection service in, approx., 120+ cities with 30+ laboratories and 700+ walk-in wellness & collection centres across India.
Our client aims for the accessibility of health tests to all Indians through a combination of well-equipped labs, technology and strong radiology network. They are backed by tier 1 VCs and have raised more than $60 million in funding this year.
As a Business Development Manager, you will be responsible for dealing and building strategic partnerships in the pharma industry and thus contributing towards business growth.
What you will do:
- Creating and managing new and follow-up accounts by mapping and engaging with various clients in the pharma industry
- Being the key link between the organization and the pharma client(s), understanding the business requirements of both and ensuring that the same are met on-time and professionally
- Meeting the senior leadership management(CHRO,CEO,CFO) of the client(s) and also acting as a link between the company and the clients and understanding the professional requirements of both
- Maintaining long-term professional relationships with the current as well as new clients
- Being responsible for business analysis and preparing marketing strategy for healthcare needs and also providing 360 degree healthcare solutions to the pharma clients
- Handling and managing all the operational/ documentation processes involved throughout the BD cycle by ensuring compliance of related rules, laws & regulations, while doing so
- Handling all the client queries/ concerns/ feedback / escalations professionally, efficiently and on-time
- Maintaining an updated and accurate record of all the account-related data and reporting the same to the management in regular intervals
Desired Candidate ProfileWhat you need to have:
- Graduation is a must
- Relevant work experience of 4-5 years in Business Development is required
- Previous work experience in dealing with pharma companies is a must
- Outstanding communication and professional networking skills
- Excellent presentation, negotiation and interpersonal skills
- High ownership and problem-solving ability is a must
- Min 1 year recent working experience in Business development domain
- Prior experience of bidding for web and mobile app projects on Upwork or similar platforms
- Understanding of client requirements and providing solutions
- Experience of handling international clients and leading project to conversions
- Candidate should have good communication skills both written and Oral
- Candidate should be a self-learner with strong desire to grow in an organization.
- Should have a professional sales approach with a zeal to generate business
Roles and Responsibilities:
- Place bids on online portals like Upwork, Freelancer, Guru etc. using company account
- Placing genuine and relevant data on bids as per the requirements specified by the client
- Managing accounts on these platforms and optimizing the company profile
- Generating leads from these portals and handling the communication with the client during pre-sales stage
- Providing estimates to clients and leading project towards closure
- Daily reporting to manager for work done and defining strategies
2. Grow our channel partner network and increasing engagement with existing network
3. Work on cold calling
The Business Development Lead will be responsible for generating sales opportunities in their region. Their role will require them to do the following:
1. Find customers willing to buy Veera products
2. Negotiate price points for volume orders that are pre-sales in nature
3. Assist with the end-to-end relationship of the account, and ensure that payments are recieved over time in the correct amount.
4. Ad-Hoc tasks as needed
This role will be compensated primarily on commission, with rates starting at 12% and going up to 25% depending on the quality of accounts.