Relinns is a dynamic and innovative IT company committed to delivering exceptional value and service to our clients. We are seeking an experienced and customer-focused Customer Success Manager to join our team and drive both customer success and sales growth. As a Customer Success Manager with a sales-focused approach at Relinns, you will play a pivotal role in building strong, lasting relationships with our valued clients. Your responsibilities will encompass ensuring our clients achieve their desired outcomes, maximizing the value of our products/services, and seamlessly integrating sales strategies to contribute to revenue growth.
What You Need for this Position
- Education: Requires a Bachelor's degree or higher in any field.
- Proficiency: Skilled in using Google Platform Communication and Convincing: Strong communication and convincing skills, coupled with a determined attitude. Business Acumen:
- Possesses effective presentation, negotiation skills, and good business sense. Independence and Drive: Demonstrates self-motivation, independence, and a performance-driven approach.
What You Will Be Doing
- Serve as the primary point of contact for assigned clients, understanding their unique needs, goals, and challenges.
- Demonstrate a strong understanding of sales processes and contribute insights to improve customer journey alignment.
- Develop and execute tailored customer success plans to ensure the successful adoption and utilization of our products/services.
- Proactively engage with clients to understand their business objectives and align our solutions to help them achieve those objectives.
- Utilize CRMs, email marketing tools, and ChatGPT to enhance customer engagement, communication, and retention efforts.
- Conduct regular business reviews with clients to track progress, address concerns, and identify opportunities for growth.
- Collaborate with internal teams, including Sales, Product, and Support, to advocate for the client's needs and drive solutions that meet their requirements. Provide training and support to clients, ensuring they have a comprehensive understanding of our offerings and how to leverage them effectively.
- Monitor and analyze customer usage patterns and provide data-driven insights to guide clients in optimizing their experience and outcomes.
- Identify upsell and cross-sell opportunities based on the client's evolving needs and our product/service offerings. Handle client escalations and resolve issues promptly while maintaining a positive client relationship.
- Stay current with industry trends and best practices in customer success to continuously enhance our approach and strategies.
Subodh Popalwar
Software Engineer, Memorres
About Relinns Technologies Pvt Ltd
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Job Description
This is a remote position.
We’re in search of a SDET (Software Engineer in Test) with an experience in testing Android/iOS apps.
Requirements
Must-haves:
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You need to be excited about the problem that we are trying to solve
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1+ years of experience as an automation test engineer
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Experience in testing Android/iOS apps and performing UI automation through Firebase Test Labs and Appium.
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Experience in manual and automation backend API testing through Postman and Rest Assured
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Experience in any object oriented programming language.
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Ability to give clarity and communicate well with the team.
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Ability to use profiling tools well, getting to root causes of bugs fast
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Ability to pick and work on adjacent technologies if and when required
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Experience in designing and managing test suites for aforementioned use cases
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Understanding tech, business, compliance and security requirements, being able to break down the test cases and identification of key tests for each.
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Should be assertive about the quality of the product as a non-negotiable.
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You need to be comfortable working in a remote environment (Good internet connection and availability on phone is required)
Benefits
3. Health insurance for you and your family.
Note - Preferred Immediate Joiner's
NodeJS (Node.js)
Javascript
MongoDBRoles and Responsibilities
1. Ability to work on diverse backend stack such as Node JS, Express JS
2. Ability to work on diverse frontend stack such as Meteor JS, React JS, HTML5, CSS3
3. Ability to deliver quick POC’s using cutting edge technologies.
4. Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
5. Design, develop, and unit test applications in accordance with established standards
6. Developing, refining, and tuning integrations between applications. Analyzing and resolving technical and application problems.
7. Ability to debug the application.
8. Should have complete knowledge of developing RESTful Services.
9. Should be able to also work in agile development methodology.
10. Work with designated JavaScript framework to design, develop, and debug web applications
11. Work with the team to manage, optimize, and customize multiple web applications
12. Manage end to end module lifecycle management of the product
13. Push and pull codes via Git repository
Competency Requirements
- Experience in NodeJS and development using MeteroJS
- Experience in front end frameworks - Meteor JS
- Experience in client/server application development
- Knowledge of agile development methodologies
- Knowledge of unit testing theory
- Knowledge of AWS cloud
- Knowledge of other frontend frameworks like ReactJS, AngularJS will be an advantage
Machine Learning (ML)
Data ScienceJob Title – Data Scientist (Forecasting)
Anicca Data is seeking a Data Scientist (Forecasting) who is motivated to apply his/her/their skill set to solve complex and challenging problems. The focus of the role will center around applying deep learning models to real-world applications. The candidate should have experience in training, testing deep learning architectures. This candidate is expected to work on existing codebases or write an optimized codebase at Anicca Data. The ideal addition to our team is self-motivated, highly organized, and a team player who thrives in a fast-paced environment with the ability to learn quickly and work independently.
Job Location: Remote (for time being) and Bangalore, India (post-COVID crisis)
Required Skills:
- At least 3+ years of experience in a Data Scientist role
- Bachelor's/Master’s degree in Computer Science, Engineering, Statistics, Mathematics, or similar quantitative discipline. D. will add merit to the application process
- Experience with large data sets, big data, and analytics
- Exposure to statistical modeling, forecasting, and machine learning. Deep theoretical and practical knowledge of deep learning, machine learning, statistics, probability, time series forecasting
- Training Machine Learning (ML) algorithms in areas of forecasting and prediction
- Experience in developing and deploying machine learning solutions in a cloud environment (AWS, Azure, Google Cloud) for production systems
- Research and enhance existing in-house, open-source models, integrate innovative techniques, or create new algorithms to solve complex business problems
- Experience in translating business needs into problem statements, prototypes, and minimum viable products
- Experience managing complex projects including scoping, requirements gathering, resource estimations, sprint planning, and management of internal and external communication and resources
- Write C++ and Python code along with TensorFlow, PyTorch to build and enhance the platform that is used for training ML models
Preferred Experience
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- Experience with training time series forecasting methods like Moving Average (MA) and Autoregressive Integrated Moving Average (ARIMA) with Neural Networks (NN) models as Feed-forward NN and Nonlinear Autoregressive
- Strong background in forecasting accuracy drivers
- Experience in Advanced Analytics techniques such as regression, classification, and clustering
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Java
Spring BootJob Description:
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Key Responsibility Areas: |
· Design, build and deliver Enterprise software solutions. · Write code with standards and conventions and follow best practices. · Encourage and lead innovation and solid lifecycle processes. · Collaborate with development teams on work definition, estimation and prioritization · Lead and grow as a professional software engineer. · Full ownership of product deliveries and mentoring junior team members. · Preparing curriculum to train junior developers for Java Web Development · Strong client interactions to provide excellent Quality of Service. · Owning the code base and making sure all code is reviewed and is of very high quality. · Write and modify coding conventions and standards documents for all development |
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Required Skills: |
Technologies/Frameworks – · Core Java, J2EE, · Spring Core and Spring MVC, Sprint Boot, Spring Security, · JDBC, Hibernate, RESTful APIs, SOAP WebServices · Knowledge of JavaScript, JQuery, AJAX, HTML5, and CSS3, Angular is added advantage · Junit or Mockito frameworks · Maven, Git · Knowledge Data Structures, · SQL, MySQL · Designing relational database schemas · Basics of AWS, Cloud, Microservices
· BFSI, FinTech |
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Qualification |
B.E., B.Tech. from reputed institutes with good academic record |
- Design and implement software of embedded devices and systems from requirements to production and commercial deployment
- Design, develop, code, test and debug system software
- Review code and design
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Subtitle - Process Associate
MNC in KOLKATA is Looking for YOU !
• Excellent English Communication Skills required
• Candidate should be okay with Night Shift
• Candidate based in Kolkata can only apply
• Work from Office Job
• International Inbound Voice Calling (US Medical Process)
• Fixed Sat & Sun (Weekend) off
• Both fresher & experienced can apply
• Min Qualification - 12 Pass / Diploma
• In hand Salary – 12.5k to 18.5k (depending on experience & current CTC)
• Attendance Allowance – 1k Month (12k Annually)
• Quarterly Bonus – 2k, Half Yearly Bonus – 3k & Yearly Bonus – 10k (Total 15k Annually)
• Lucrative Monthly Incentives (Performance Based)
• No Target, No Sales Job
• Shift Timing - 5.30 pm to 7 am (Any 9 hours shift)
• Free Drop Facility Available
• Location - Salt Lake, Sector 5
• Candidate should be ready for Immediate Joining on Selection
C++2 Hands-on experience in Desktop application development using C++ with QT framework:
3 Knowledge of C++ with QT User Interface, Data Structures, Algorithms:
4 Able to do debugging desktop applications using QT:
5 Thorough knowledge of the standard library, STL containers, Data Structures and algorithms:
6 Knowledge of the latest C++11,C++14,C++17 standard:
7 Familiarity with various tools such as GIT, Jenkins, JIRA:
8 Working in cross platform Windows, Mac and Linux:
9 Experience of API and 3rd party library integration in C++:
10 Experience working with version control systems (Git) and build servers, Application’s build process and build automation:
11 Knowledge of best practise solutions for monitoring live systems:
Flutter
Android Development
iOS App Development- Developing, Designing and building advanced applications for the Android/ IOS platform.
- Working with different teams to define, design, and develop new features.
- Ensuring to build an extensible app thats easy to maintain and scale.
- Working on bug fixing and improving application performance.
- Unit-testing code for robustness, including edge cases, usability, and general reliability.
- Continuously discovering, evaluating, and implementing new technologies to maximize development efficiency.
What you need to have:
- BE / BTech / BSc in Computers
- Excellent knowledge and background of Flutter development, IOS / Android
- Experience in extensive API integration.
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Software Engineer, Memorres