Relinns is a dynamic and innovative IT company committed to delivering exceptional value and service to our clients. We are seeking an experienced and customer-focused Customer Success Manager to join our team and drive both customer success and sales growth. As a Customer Success Manager with a sales-focused approach at Relinns, you will play a pivotal role in building strong, lasting relationships with our valued clients. Your responsibilities will encompass ensuring our clients achieve their desired outcomes, maximizing the value of our products/services, and seamlessly integrating sales strategies to contribute to revenue growth.
What You Need for this Position
- Education: Requires a Bachelor's degree or higher in any field.
- Proficiency: Skilled in using Google Platform Communication and Convincing: Strong communication and convincing skills, coupled with a determined attitude. Business Acumen:
- Possesses effective presentation, negotiation skills, and good business sense. Independence and Drive: Demonstrates self-motivation, independence, and a performance-driven approach.
What You Will Be Doing
- Serve as the primary point of contact for assigned clients, understanding their unique needs, goals, and challenges.
- Demonstrate a strong understanding of sales processes and contribute insights to improve customer journey alignment.
- Develop and execute tailored customer success plans to ensure the successful adoption and utilization of our products/services.
- Proactively engage with clients to understand their business objectives and align our solutions to help them achieve those objectives.
- Utilize CRMs, email marketing tools, and ChatGPT to enhance customer engagement, communication, and retention efforts.
- Conduct regular business reviews with clients to track progress, address concerns, and identify opportunities for growth.
- Collaborate with internal teams, including Sales, Product, and Support, to advocate for the client's needs and drive solutions that meet their requirements. Provide training and support to clients, ensuring they have a comprehensive understanding of our offerings and how to leverage them effectively.
- Monitor and analyze customer usage patterns and provide data-driven insights to guide clients in optimizing their experience and outcomes.
- Identify upsell and cross-sell opportunities based on the client's evolving needs and our product/service offerings. Handle client escalations and resolve issues promptly while maintaining a positive client relationship.
- Stay current with industry trends and best practices in customer success to continuously enhance our approach and strategies.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Relinns Technologies Pvt Ltd
About
Company social profiles
Similar jobs
Java
Spring BootWissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.
Experience: 4-8 years
Required Skills:
- Experience in Core Java and Spring Boot.
- Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
- Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
- Good development experience with RDBMS.
- Good knowledge of multi-threading and high-performance server-side development.
- Basic working knowledge of Unix/Linux.
- Excellent problem solving and coding skills.
- Strong interpersonal, communication and analytical skills.
- Should have the ability to express their design ideas and thoughts.
NodeJS (Node.js)
MongoDB
ExpressWho Are We
A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.
ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.
WHY US
- Join top AI company
- Grow with your best companions
- Continuous pursuit of excellence, equality, respect
- Competitive compensation and benefits
You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.
To learn more about how we work, please check out
https://www.orbo.ai/">https://www.orbo.ai/.
We are looking for a qualified Backend Developer to design and code functional programs and applications. You will work as part of a team and individually with little supervision.
A great Application Developer has excellent knowledge of Javascript.
They must be familiar with a variety of operating systems and platforms. The ideal candidate will also have an analytical mindset and a keen eye for detail.
The goal is to write “clean” and flawless code to produce fully functional software applications according to requirements.
Experience: 2 years and more
CTC: Upto 18 LPA
Skills Required
- 2+ years of web application development experience using Javascript
- Experience in Node.js, and Express.js/loopback.js
- Deep understanding of RESTful APIs
- Data modelling experience in both relational and NoSQL databases(MongoDB preferred).
- Experience deploying and maintaining a micro-service architecture
- Experience with Microsoft Azure
- Experience with server-less infrastructure paradigms (AWS Lambda, etc).
- Experience building a scalable product is a bonus!
Knowledge/Qualifications/ Competency
- Any Graduate – Any Specialization with 3+ yrs of relevant strong object-oriented JavaScript & MVC with analytical/logical thinking & problem solving skills (Object Oriented JS, JQUERY, NodeJS)
Responsibilities
- You will write reusable, testable, and efficient code
- You will look to optimise applications for performance and scalability.
- You will be building secured backend API's to be consumed by multiple applications (e.g. web and mobile)
- You will constantly be collaborating with a team member and help colleagues
- You will make architectural decisions
- You will use every possible opportunity to share your own professional experience with your team members
Our perfect candidate is someone that:
- is proactive and an independent problem solver
- is a constant learner. We are a fast growing start-up. We want you to grow with us!
- is a team player and good communicator
What We Offer:
- You will have fun working with a fast-paced team on a product that can impact the business model of E-commerce and BFSI industries. As the team is small, you will easily be able to see a direct impact of what you build on our customers (Trust us - it is extremely fulfilling!)
- You will be in charge of what you build and be an integral part of the product development process
- Technical and financial growth!
Strong B2B Tech / SaaS Sales Profile, with a focus on Global Large Enterprises
Mandatory (Experience 1): Must have minimum 8+ YOE in B2B Tech Sales for complex ERP Tech, B2B SaaS, or Tech Product Sales.
Mandatory (Experience 2) : Must have 2+ YOE in B2B SaaS Sales.
Mandatory (Experience 3): Must have minimum 2+ YOE in dealing with Direct Sales to Large Enterprise accounts in US Market.
Mandatory (Experience 4): Must have handled deal / ticket size of average 70K+ USD and 750K+ USD of Annual Target.
Mandatory (Experience 5): Must have experience with long sales cycles (3 to 6-months) for complex ERP solutions, consultative selling, and working with CXO-level stakeholders
Mandatory (Experience 6): Must have seen strong career growth/promotions in last 5 years, and should be a Senior Manager or above in the current role
Mandatory (Compensation): Current total compensation (Fixed + Variable) must be ₹60 LPA or above.
PHP
HTML/CSS
|
HSV Digital is a B2B technology company with a 100% focus on enterprise technology firms, which includes technology providers, consultants, system integrators, managed service providers, telcos and all the other type of companies powering this ecosystem. We have worked with extensively with some of the world’s leading brands such as Microsoft, IBM, Redington, Eka Software, and Applied Information Science, helping them develop product and service messaging, build assets to communicate their stories across platforms, deliver digital campaigns, and activate channel go-to-market efforts.
As a member of the team, your major role would be to:
- 60-70% - Research, ideate and develop strategic marketing collaterals for high-profile B2B IT clients, including solution sheets, social media ads, offers, emails, infographics, landing pages and white papers.
- 10-20% - Work closely with different stakeholders to track and manage marketing programs across channels
- 10% - Research the client, their key buyer persona and customer journey & pain points.
- 10% - Attend client pitch meetings and develop custom proposals for them to support BD efforts.
PHP
Javascript
React.js
Angular (2+)
AngularJS (1.x)If you are passionate about technology, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for!
Laravel developer duties and responsibilities:
-Develop, record, and maintain cutting edge web-based PHP applications on portal plus premium service platforms
-Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
-Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
-Prepare and maintain all applications utilizing standard development tools
-Utilize backend data services and contribute to increasing existing data services API
-Lead the entire web application development life cycle right from concept stage to delivery and post-launch support
-Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
-Document the development process, architecture, and standard components
-Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager
-Keep abreast of new trends and best practices in web development
Location - Mumbai or Remote
Experience - 6 months to 2 years
NodeJS (Node.js)
PythonJavascriptMongoDBExpress
JavascriptHTML/CSS
Bootstrap- Must Have Experience in JavaScript and jQuery
- Immediate joiner required
- Work from office
- Paid leaves Facility
Android Development
KotlinJavaSpring Boot- To Design and Develop Customer Focused Friendly Native Mobile App with good data security, good optimization, good ui ux, good performance
React.js
React NativeKotlinJavascriptHTML/CSS• Responsible for development of new highly-responsive, web-based user interface
• Construct visualizations that are able to depict vast amounts of data
• Work and collaborate with the rest of the engineering team
• Work with product team and graphic designers
• Learn and understand user interactions
• Develop a flexible and well-structured front-end architecture, along with the APIs to support it
Requirements: • 3+ yrs of experience
• Experience with JavaScript
• Experience with REACT
• Experience with HTML / CSS
• Experience with REST API's
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon