Relinns is a dynamic and innovative IT company committed to delivering exceptional value and service to our clients. We are seeking an experienced and customer-focused Customer Success Manager to join our team and drive both customer success and sales growth. As a Customer Success Manager with a sales-focused approach at Relinns, you will play a pivotal role in building strong, lasting relationships with our valued clients. Your responsibilities will encompass ensuring our clients achieve their desired outcomes, maximizing the value of our products/services, and seamlessly integrating sales strategies to contribute to revenue growth.
What You Need for this Position
- Education: Requires a Bachelor's degree or higher in any field.
- Proficiency: Skilled in using Google Platform Communication and Convincing: Strong communication and convincing skills, coupled with a determined attitude. Business Acumen:
- Possesses effective presentation, negotiation skills, and good business sense. Independence and Drive: Demonstrates self-motivation, independence, and a performance-driven approach.
What You Will Be Doing
- Serve as the primary point of contact for assigned clients, understanding their unique needs, goals, and challenges.
- Demonstrate a strong understanding of sales processes and contribute insights to improve customer journey alignment.
- Develop and execute tailored customer success plans to ensure the successful adoption and utilization of our products/services.
- Proactively engage with clients to understand their business objectives and align our solutions to help them achieve those objectives.
- Utilize CRMs, email marketing tools, and ChatGPT to enhance customer engagement, communication, and retention efforts.
- Conduct regular business reviews with clients to track progress, address concerns, and identify opportunities for growth.
- Collaborate with internal teams, including Sales, Product, and Support, to advocate for the client's needs and drive solutions that meet their requirements. Provide training and support to clients, ensuring they have a comprehensive understanding of our offerings and how to leverage them effectively.
- Monitor and analyze customer usage patterns and provide data-driven insights to guide clients in optimizing their experience and outcomes.
- Identify upsell and cross-sell opportunities based on the client's evolving needs and our product/service offerings. Handle client escalations and resolve issues promptly while maintaining a positive client relationship.
- Stay current with industry trends and best practices in customer success to continuously enhance our approach and strategies.
About Relinns Technologies Pvt Ltd
About
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Qualifications:
- Education:
- Bachelor’s degree in Information Technology, Business Administration, or a related field. Advanced degree or relevant certifications (e.g., SAP certification, ITIL) is a plus.
- Experience:
- Minimum of 10 to 15 years of experience in IT management, with a strong focus on SAP MM systems.
- Proven track record of successfully managing IT projects and driving system enhancements.
- Skills:
- In-depth knowledge of SAP MM functionalities, processes, and best practices.
- Strong project management skills, including experience with project planning, execution, and delivery.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to engage effectively with various stakeholders.
- Experience with data management and reporting.
- Technical Proficiency:
- Proficiency in SAP MM systems.
- Familiarity with other SAP modules and enterprise applications is highly advantageous.
- Knowledge of IT infrastructure, software development, and system integration.
We are using SAP S4HANA 2023, SAP Cloud for Customer, SAP Arbia (Strategic Sourcing & Commerce Automation), and other third-party applications integrated with S4HANA to drive and run our business.
We are seeking a dynamic and experienced Senior Solution Architect SAP - SAP MM & ARIBA with a solid background in SAP MM (procurement, inventory, and materials planning), ARIBA (SLP, sourcing, and commerce automation), and Master Data Management. The ideal candidate will be responsible for managing IT initiatives related to business processes, specifically focusing on SAP MM and ARIBA systems along with other modules.
Key Responsibilities
- Design and implement scalable, maintainable, and efficient Python applications
- Lead technical projects from conception to deployment
- Collaborate with cross-functional teams to define and implement new features
- Write clean, testable code with appropriate documentation
- Conduct code reviews and provide constructive feedback to team members
- Mentor junior developers and contribute to their professional growth
- Participate in technical architecture discussions and decision-making
- Troubleshoot and debug complex software issues
- Contribute to continuous improvement of development practices and processes
- Design and implement AI/ML solutions using LLMs and related technologies
- Optimize and maintain AI model deployment pipelines
Required Qualifications
- Bachelor's degree in Computer Science, Software Engineering, or related field
- 5+ years of professional software development experience
- Strong proficiency in Python and its ecosystem (Django/Flask, FastAPI)
- Experience with SQL and NoSQL databases
- Solid understanding of software design patterns and principles
- Experience with version control systems (Git)
- Strong knowledge of RESTful APIs and microservices architecture
- Proficiency in writing unit tests and understanding of TDD practices
- Experience with CI/CD pipelines and deployment automation
- Strong problem-solving and analytical skills
AI/ML Technical Skills
- Experience with LLM frameworks (LangChain, LlamaIndex)
- Knowledge of working with large language models (GPT, Claude, etc.)
- Understanding of prompt engineering and LLM fine-tuning concepts
- Experience with vector databases (Pinecone, Weaviate, or similar)
- Familiarity with AI model deployment and serving (BentoML, Ray Serve)
- Experience with machine learning libraries (PyTorch, TensorFlow, or similar)
- Knowledge of AI/ML observability and monitoring tools
- Understanding of AI safety practices and responsible AI development
- Experience with embedding models and semantic search implementations
- Familiarity with AI application development patterns and best practices
- Candidate should have strong knowledge of Javascript and HTML5 Canvas
- Should have knowledge of HTML5 Canvas Drawing Pad
- Experience in HTML5 Canvas is a must
- Thorough semantics-level understanding of HTML5 Canvas
- Good understanding of JavaScript programming and DOM manipulation
- Understanding and deployment of Responsive Web Design
- Understanding of how web design/dev is related to web Performance
Other Selection Criterias
- Candidate should be available to join immediately
We are looking for a Full Stack Engineer for a client of ours, that is headquartered in USA and is operating in the field of health tech space, offering an innovative solution for dominate health issues. The company is well funded and backed by investors like Sequoia Capital.
They are looking for people who are interested to join their company and help them make an impact on their product development and growth.
In this role you will be part of the Product Engineering Team, and will be responsible for working with cross functional teams.
Experience Required
5+ years experience, having worked on both frontend and backend development - hands on development experience from front end, middle tier and back end.
3+ years of experience building Restful web service using node.js
3+ years of experience for writing batch/cron jobs using Python and shell scripting
3+ years of experience in web application development using javascript and ReactJs
Have understanding of javascript, Typescript, HTML, CSS, JSON, Rest based applications
Experience in database techs - mongodb, mysql, redis, elastic search
Experience of building applications deployed on the cloud using AWS, Docker and kubernetes
Good to have : - understanding of code versioning tools like Git
Experience or understanding of JS based build tools like Grunt, Gulp, Bower, Webpack and NPM
Good communication, willingness to work in a diverse team, and a fast paced environment would be a requirement to be successful in this role.
Education Experience
Degree in Computer science would be preferred / equivalent professional experience in product companies.
Drupal Developer: Betsperts
Job description:
We are looking for a Drupal developer who can maintain our existing Drupal 7 website, design and develop new features, and should be able to upgrade to Drupal 8 when required.
Roles and Responsibilities:
Develop, test, and maintain applications to specified designs & standards in Drupal 7/8.
Develop & implement modern web services using service-oriented architecture, RESTful APIs, and SOAP.
Implement front-end interfaces & experiences with modern HTML/CSS/jQuery.
Test, troubleshoot, and optimize application components for maximum speed, security, stability, and scalability.
Skills Required:
2+ years of experience in Drupal.
Experience in Core PHP using MVC Architecture.
Knowledge of database operations with MySQL/MariaDB, Stored procedures.
Knowledge of front-end technologies (HTML5, CSS3, JavaScript, jQuery, etc.).
Knowledge and experience of OOPS.
Ability to write APIs including Restful APIs.
Knowledge of engineering practices like CI-CD.
Strong documentation, communication, and team collaboration skills.
Experience in iterative development methodologies like Agile.
Experience:
Minimum 2 Years with Drupal projects
Location:
Indore or Work from home (permanently)
Responsible for selling software and hardware products.
Progress qualified opportunities to quotation and close sales
Order fulfilment, Payment follow up
Customer relationship management
Required Candidate profile
Good English communication requiredSix months IT Industry experience is compulsory
MBA graduate fresher can also apply
Must have:
- Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
- Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
- Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms, JSX, and Babel
- Complete understanding of ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc.
- Preceding experience with ReactJS workflows like Redux, Create React App, data structure libraries
- Strong understanding of Javascript, ReactJS, HTML, CSS, Ruby and Ruby on Rails
- Strong understanding of scalable, modular, open and robust application / database architecture.
- Strong analytical, problem solving skills for ambiguous high level business / technical issues
- Familiarity with concepts of MVC, ORM, and RESTful
- Understanding of fundamental design principles behind a scalable application
- Able to create database schemas that represent and support business processes
- Hands on Experience with relational databases Postgresql and MySQL
- Solid understanding of object-oriented programming
- Proficient in writing unit and functional tests with RSpec, Capybara
- Familiarity with Couchbase and ElasticSearch (NoSQL DB)
- Able to implement automated testing platforms and unit tests with RSpec
- Proficient understanding of code versioning tools (e.g. Git)
- Familiarity with development aiding tools (such as Bower, Bundler, Rake, etc)
- Familiarity with continuous integration/continuous development (CI/CD) tools and methodologies
- Proficient in verbal and written communication.
- Experience in debugging system performance issues and creating long term solutions for the same would be an added benefit.
Job Title: Chief Engineer: Deep Learning Compiler Expert
You will collaborate with experts in machine learning, algorithms and software to lead our effort of deploying machine learning models onto Samsung Mobile AI platform.
In this position, you will contribute, develop and enhance our compiler infrastructure for high-performance by using open-source technology like MLIR, LLVM, TVM and IREE.
Necessary Skills / Attributes:
- 6 to 15 years of experience in the field of compiler design and graph mapping.
- 2+ years hands-on experience with MLIR and/or LLVM.
- Experience with multiple toolchains, compilers, and Instruction Set Architectures.
- Strong knowledge of resource management, scheduling, code generation, and compute graph optimization.
- Strong expertise in writing modern standards (C++17 or newer) C++ production quality code along test-driven development principles.
- Comfortable and experienced in software development life cycle - coding, debugging, optimization, testing, and continuous integration.
- Familiarity with parallelization techniques for ML acceleration.
- Experience working on and contributing to an active compiler toolchain codebase, such as LLVM, MLIR, or Glow.
- Experience in deep learning algorithms and techniques, e.g., convolutional neural networks, recurrent networks, etc.
- Experience of developing in a mainstream machine-learning framework, e.g. PyTorch, Tensorflow or Caffe.
- Experience operating in a fast-moving environment where the workloads evolve at a rapid pace.
- Understanding of the interplay of hardware and software architectures on future algorithms, programming models and applications.
- Experience developing innovative architectures to extend the state of the art in DL performance and efficiency.
- Experience with Hardware and Software Co-design.
M.S. or higher degree, in CS/CE/EE or equivalent with industry or open-source experience.
Work Profile:
- Design, implement and test compiler features and capabilities related to infrastructure and compiler passes.
- Ingest CNN graphs in Pytorch/TF/TFLite/ONNX format and map them to hardware implementations, model data-flows, create resource utilization cost-benefit analysis and estimate silicon performance.
- Develop graph compiler optimizations (operator fusion, layout optimization, etc) that are customized to each of the different ML accelerators in the system.
- Integrate open-source and vendor compiler technology into Samsung ML internal compiler infrastructure.
- Collaborate with Samsung ML acceleration platform engineers to guide the direction of inferencing and provide requirements and feature requests for hardware vendors.
- Closely follow industry and academic developments in the ML compiler domain and provide performance guidelines and standard methodologies for other ML engineers.
- Create and optimize compiler backend to leverage the full hardware potential, efficiently optimizing them using novel approaches.
- Evaluate code performance, debug, diagnose and drive resolution of compiler and cross-disciplinary system issues.
- Contribute to the development of machine-learning libraries, intermediate representations, export formats and analysis tools.
- Communicate and collaborate effectively with cross-functional hardware and software engineering teams.
- Champion engineering and operational excellence, establishing metrics and processes for regular assessment and improvement.
Keywords to source candidates
Senior Developer, Deep Learning, Prediction engine, Machine Learning, Compiler
- Monitoring patient’s condition and assessing their needs to provide the best possible care and advice
- Observing and interpreting patient’s symptoms and communicating them to physicians
- Collaborating with physicians and nurses to devise individualized care plans for patients
Looking for Software Architects @ WinSoft Technologies (I) Pvt Ltd
Winsoft Technologies is offering experienced software developers and architects an unparalleled product engineering opportunity in cutting edge Software Defined Network (SDN) space, with fast-growing clients in the USA and Europe.
We are a talented team of software professionals with a strong technology and domain focused growth culture. You can look forward to an open, flexible working environment combined with a generous CTC package.
We invite the following individuals to contact us and have a conversation about this opportunity:
1) Senior Software Architect / Systems Designer (experience level: 7+ years)
An expert having experience with a large variety of multi-tier architectures, aware of pitfalls & use cases for a large variety of Java-based solutions, collaborate with multiple teams to provide efficient and innovative solutions to business requirements preferably in the networking domain and have good understanding & experience of high-performance micro-services scale & real-time response systems.
If you take pride in your work and desire to leave a mark on the industry do consider joining our specialized team of engineers.