Relinns is a dynamic and innovative IT company committed to delivering exceptional value and service to our clients. We are seeking an experienced and customer-focused Customer Success Manager to join our team and drive both customer success and sales growth. As a Customer Success Manager with a sales-focused approach at Relinns, you will play a pivotal role in building strong, lasting relationships with our valued clients. Your responsibilities will encompass ensuring our clients achieve their desired outcomes, maximizing the value of our products/services, and seamlessly integrating sales strategies to contribute to revenue growth.
What You Need for this Position
- Education: Requires a Bachelor's degree or higher in any field.
- Proficiency: Skilled in using Google Platform Communication and Convincing: Strong communication and convincing skills, coupled with a determined attitude. Business Acumen:
- Possesses effective presentation, negotiation skills, and good business sense. Independence and Drive: Demonstrates self-motivation, independence, and a performance-driven approach.
What You Will Be Doing
- Serve as the primary point of contact for assigned clients, understanding their unique needs, goals, and challenges.
- Demonstrate a strong understanding of sales processes and contribute insights to improve customer journey alignment.
- Develop and execute tailored customer success plans to ensure the successful adoption and utilization of our products/services.
- Proactively engage with clients to understand their business objectives and align our solutions to help them achieve those objectives.
- Utilize CRMs, email marketing tools, and ChatGPT to enhance customer engagement, communication, and retention efforts.
- Conduct regular business reviews with clients to track progress, address concerns, and identify opportunities for growth.
- Collaborate with internal teams, including Sales, Product, and Support, to advocate for the client's needs and drive solutions that meet their requirements. Provide training and support to clients, ensuring they have a comprehensive understanding of our offerings and how to leverage them effectively.
- Monitor and analyze customer usage patterns and provide data-driven insights to guide clients in optimizing their experience and outcomes.
- Identify upsell and cross-sell opportunities based on the client's evolving needs and our product/service offerings. Handle client escalations and resolve issues promptly while maintaining a positive client relationship.
- Stay current with industry trends and best practices in customer success to continuously enhance our approach and strategies.
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Core Responsibilities:
• Connect with creators and explain Rigi app
• Successfully on-board creators on the Rigi app.
• Generate new leads of creators from social media and Internet.
• Maintain relationship with on-boarded creators.
Skills and Competencies Required:
• The Candidate should be well competent with tele-calling and sales.
• Should have excellent communication skills and good at convincing people.
• Candidate should be aware of the platforms to dig this data in.
Requirements:
• Should have 2+ years relevant experience in Sales
• Knowledge of influencer marketing is a bonus
• Solid knowledge of category management, business development principles- Excellent
communication skills
• Detail-oriented, with the ability to manage multiple projects simultaneously in a demanding,
fast-paced environment
• Build and manage productive, professional relationships with clients
• Maximize revenue by selling services and achieve fortnightly and monthly client retention and revenue targets
• Systematic follow-up and time-bound closures
• Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs and offer tailored solutions to meet their mobile repair requirements.
Required Candidate profile
• Application of sales techniques
• Ability to work independently
• Hunger to learn and grow
• Customer Orientation
About the company:
Betterhalf.ai
Betterhalf is on a mission to help Indians find their match with single click matching. With 1M users and a presence in every city in India, our reach is expansive — and we’re rapidly growing users (50% quarter over quarter).
By mid next year, we'd like to become the 3rd largest player in the matrimony industry in India and make our path to being No.1. There’s never been a more exciting time to be at Betterhalf.
Company funding:
Betterhalf.ai has successfully raised a $3M Pre-Series A round and is backed by Y Combinator, Tribe Capital, Quiet Capital, Kunal Shah and Nobroker founders. Betterhalf is expected to do Series A in 9-12 months.
Your growth:
You’ll experience Series A, B in 24-months and become integrated as a Category Manager
You’ll see a 50-people team becoming a 150-people and will grab the rarest opportunity to be in the room where company’s decisions are planned with founders and marketing leaders.
Responsibilities:
- Work closely with Product teams to plan & develop features and extensions to existing product lines.
- Analyze sales data & research market trends, customer needs to develop key insights & growth opportunities. This workstream may involve ad-hoc RCAs / interventions on escalations.
- Work closely with sell-side & marketing teams to promote & create awareness for product lines.
- Work closely with CM’s on integrating growth products with new launches as well as working on specific deep-dives for existing brand partners.
- Identify & build growth capabilities & enablers that will drive significant growth on online sales in India. These growth opportunities could span across affordability, third party services, monetization, new customer acquisition, supply growth & onboarding.
Qualifications:
Bachelor's degree, 2+ years in sales industry
Experience in full sales cycle, including deal closing.
Demonstrated sales success
Strong negotiation skills
Strong communication and presentation skills
CRM experience is preferred
Compensation:
Fixed : 40-50k Per Month
Variable: as per performance
If you believe in Hustling and Getting the Job Done! Come Join us in our ambitious journey to revolutionize the Matrimony Industry.
What you'll do:
UniAcco, UniCreds, and UniScholarz are looking for passionate professionals looking forward to build their career in Global Property Consulting, International Credit Consulting, and Study Abroad Consulting.
Desired Candidate Profile:
- Candidates with 0-3 Years of Experience.
- Candidates who aspire to kickstart their career as Business Developement Professionals and Consultants
- Candidates who are already based in Mumbai
- Candidates having decent English Communication.
Package
Job Offer - 4 LPA (Fixed) + Performance Incentives upto 60k per Month (Variable)
2. Keep prospective client database updated
3. Make cold calls for new business leads
4. Support in writing new business proposals
5. Maintain knowledge of all product and service offerings of the company
6. Arrange meetings for senior management with prospective clients
7. Follow company guidelines and procedures for the acquisition of customers, submission of tenders, etc.
8. The candidate must be interested in the IT field and someone who wants to learn more about it
Job description
About Volopay:
Volopay is a Y Combinator-backed startup that combines, corporate cards, bill payments, approvals, expense reimbursements, and accounting automation in one single platform. We empower businesses to manage, grow and succeed with our cross-platform solution that delivers more functionality across different areas of operations. We have raised funds from some of the top investors in the world, and are on our way to being one of the most influential fintech startups in South East Asia, with ambitions to expand in India.
For selling a platform like this, we need people who are super excited about the vision of the company and who are passionately curious about building this for businesses out there.
Job Description:
We are growing fast and are looking for go-getters who want to push themselves in a creative and supportive environment. You Will be responsible for managing the prospect database to ensure the validity of each prospect record to enable efficient and effective outbound sales and marketing activity. We are looking for people who have a passion for driving the rapid growth of lead generation within schedule.
Role and Responsibilities:
- Generate leads across markets for the sales development representatives
- Curate lists for the team for daily reach-outs.
- Liaison with data mining agencies, find new tools, more to always have the lists ready
- Improve the process of how data is handled.
- To maintain the data hygiene on CRM tools.
- Understand the ideal customer profile and fuel the lists with similar profiles
- Closely working with SDRs lead to understanding what experiments are working to curate that data.
Skills:
- Previous sales methodology training and proficiency with sales tools and CRMs such as Hubspot, Reply, Freshsales, and the likes.
- Keen interest in conducting research coupled with sensing new changes in the market and evolving new strategies.
- Preferably has done B2B sales in the past - payroll, expense management, procurement software.
- Hands-on experience with CRM software, Drip Campaigns, and LinkedIn scrapping tools would be a plus.
- Someone who can understand data and who has the curiosity to explore the channels to generate leads
Volopay supports diversity in the workplace and is a huge believer in women leaders. In case if you are an ambitious girl who sees yourself emerging as a leader, it’d be a plus!