
Relinns is a dynamic and innovative IT company committed to delivering exceptional value and service to our clients. We are seeking an experienced and customer-focused Customer Success Manager to join our team and drive both customer success and sales growth. As a Customer Success Manager with a sales-focused approach at Relinns, you will play a pivotal role in building strong, lasting relationships with our valued clients. Your responsibilities will encompass ensuring our clients achieve their desired outcomes, maximizing the value of our products/services, and seamlessly integrating sales strategies to contribute to revenue growth.
What You Need for this Position
- Education: Requires a Bachelor's degree or higher in any field.
- Proficiency: Skilled in using Google Platform Communication and Convincing: Strong communication and convincing skills, coupled with a determined attitude. Business Acumen:
- Possesses effective presentation, negotiation skills, and good business sense. Independence and Drive: Demonstrates self-motivation, independence, and a performance-driven approach.
What You Will Be Doing
- Serve as the primary point of contact for assigned clients, understanding their unique needs, goals, and challenges.
- Demonstrate a strong understanding of sales processes and contribute insights to improve customer journey alignment.
- Develop and execute tailored customer success plans to ensure the successful adoption and utilization of our products/services.
- Proactively engage with clients to understand their business objectives and align our solutions to help them achieve those objectives.
- Utilize CRMs, email marketing tools, and ChatGPT to enhance customer engagement, communication, and retention efforts.
- Conduct regular business reviews with clients to track progress, address concerns, and identify opportunities for growth.
- Collaborate with internal teams, including Sales, Product, and Support, to advocate for the client's needs and drive solutions that meet their requirements. Provide training and support to clients, ensuring they have a comprehensive understanding of our offerings and how to leverage them effectively.
- Monitor and analyze customer usage patterns and provide data-driven insights to guide clients in optimizing their experience and outcomes.
- Identify upsell and cross-sell opportunities based on the client's evolving needs and our product/service offerings. Handle client escalations and resolve issues promptly while maintaining a positive client relationship.
- Stay current with industry trends and best practices in customer success to continuously enhance our approach and strategies.

About Relinns Technologies Pvt Ltd
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Job Summary:
The HR Intern plays a vital role in supporting the Human Resources department. They gain exposure to various HR functions and contribute to the overall success of the organization.
Responsibilities include but are not limited to:
- Assist in recruitment activities such as job posting, resume screening, calling the candidates and scheduling interviews.
- Help with organizing and maintaining employee records and documentation.
- Participate in HR projects and initiatives, such as employee engagement programs
- Assist in preparing HR-related reports and presentations.
- Provide support in training and development activities for employees.
- Assist in coordinating HR events and activities.
- Respond to employee inquiries and provide assistance as needed.
Requirements:
- A bachelor's degree in human resources, Business Administration, or related field.
- Excellent communication skills, both verbal and written.
- Strong interpersonal and teamwork abilities.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proficiency in MS Office, especially Word, Excel, and PowerPoint.
- Demonstrated organizational skills and attention to detail.
- Ability to adapt to a fast-paced environment and learn new concepts quickly.
- Strong time management and prioritization skills.
- Understanding of HR principles and practices is a plus.
- Previous internship or work experience in HR or related field is advantageous.
What We Offer:
- Mentorship from experienced professionals in the field.
- Exposure to real-time projects and industry challenges.
- Opportunities to develop both technical and professional skills.
- A collaborative and innovative work environment.
Summary:
We are seeking a highly skilled and experienced Senior Associate - Content to join Caramel. The ideal candidate will have 4-5 years of relevant experience in writing content for various digital platforms and scripting for DVCs, TVCs, reels (short format videos), documentaries, corporate videos, consumer testimonials, showreels, and marketing collaterals like broachers, standees, signages, and dropdowns. The potential candidate should also be adept in scripting radio jingles and conceptualizing print ads, and OOH Media. As a Senior Associate, you will also be responsible for developing and implementing content strategies for various events and activations pitches and event-related marcom.
Roles and Responsibilities:
Ø Develop and execute content strategies that align with the company's/clients/events/activation goals and target audience.
Ø Create engaging and informative content for websites, blogs, social media, and other digital platforms, on-ground activities, and offline media
Ø Conduct thorough research on industry-related topics to ensure the accuracy and relevance of content.
Ø Collaborate with designers to create visually appealing and impactful content.
Ø Manage and update the website and digital content for Caramel according to the marketing calendar.
Ø Stay up-to-date with industry trends and best practices in content creation and management.
Ø Edit and proofread content to ensure clarity, consistency, and adherence to brand guidelines.
Ø Assist in the development and implementation of content marketing campaigns for events and activations
Ø Train and mentor junior team members to enhance their content creation skills.
Qualifications:
Ø Bachelor's degree in English, Journalism, Marketing, or a related field.
Ø Proven experience in content creation and management, preferably in a similar industry.
Ø Excellent written and verbal communication skills.
Ø Strong attention to detail and ability to meet tight deadlines.
Ø Proficiency in content management systems and analytics tools.
Ø Ability to work independently and collaboratively in a fast-paced environment.
Ø Strong organizational and project management skills.
Ø Knowledge of social media platforms, offline media, events, and activation, and their respective content requirements.
Ø If you are a creative and driven individual with a passion for content creation, we would love to hear from you. Join our team and contribute to our mission of delivering high-quality and engaging content to our audience
As an Account-based Marketing Specialist, you will be responsible to advance the existing opportunities for the sales team within a targeted account and specific contacts, and generate new prospects by planning, organizing, and executing marketing programs.
Responsibilities:
- Develop content for website copy, blog posts, and other forums, sales documentation, and product videos.
- Pursue and nurture leads until qualified.
- Learn the target market's pain points and dive deep into their niche.
- Set up meetings for outside sales with qualified prospects.
- Plan and execute the market strategies focused on product adoption and the overall success of the existing and prospective customers.
- Measure and report on the success of campaigns & optimize approach based on real-time analytics and data
- Create and implement pipeline acceleration programs and lead generation towards specific, targeted accounts and contacts.
- Improve marketing effectiveness by identifying opportunities through more effective audience segmentation, marketing techniques, and processes.
- Enhance the buyer journey as it relates to content development and inbound marketing efforts.
- Deliver training and tools to our sales team to help them be more efficient and effective.
Requirements:
- Previous experience ABM, Lead Generation, or digital marketing role.
- Hands-on experience executing an innovative and multi-part event and lead generation programs.
- Solid background in creating and implementing marketing campaigns that use live events webinars, digital advertising, and social networking.
- Experience in creating, launching email campaigns, and reporting its results.
- Considerable experience in developing and managing multiple marketing programs simultaneously.
- Proven experience in demand generation campaigns that target, segment, and list acquisition to build prospect lists.
- Knowledgeable of content marketing and inbound marketing to generate more qualified leads.
- Familiar with the technical sales cycle and can strategically use marketing communication to nurture leads, drive adoption, and accelerate growth.
Experience in MYSQL DB architect
Experience in monitoring MYSQL DB performance
Experience in cloud RDS
Experience in any eCommerce application DB structure
Experience in optimising the existing database to improve performance
Roles and responsibilities:-
- Work closely with the cross-functional teams and collaborate with product managers, developers, marketing team, and designers
- Execute a strategic vision at the onset of a project and work with the team to deliver on this vision at every step of the design and development process.
- Own and manage multiple rapid research, design, and prototyping projects
- Manage design work across numerous initiatives through successful project execution, tracking, and resourcing
- Lead new creative and holistic thinking across diverse product releases, platforms, and devices; drive the direction, style, and methodology of design and accessibility
- Review work and share feedback with design team members
Desired Candidate Profile:
- Extensive experience as UX designer
- Experience in leading a team of designers
- Good exposure to in interactive design and information architecture
- Extensive understanding of *design principles, typography, and color theory.
- Expertise in using popular software like*Adobe XD, Figma, Sketch
- Ability to iterate designs and solutions efficiently and intelligently
- Experience designing and managing UX that bridges multi-platforms including mobile apps and web-based applications
- Research and showcase knowledge in the industry’s latest trends and technologies
- Team player with good communication skills and the ability to think out of the box





We are looking for a Sr. React Native Developer to help design and develop a new mobile application.
Roles and Responsibilities
1. Developing high-quality JavaScript code for the application.
2. Working closely with design and technology teams to gather requirements and formulate solutions.
3. Coordinating with back-end team to establish JSON-based APIs.
4. Deploying and managing application on Google Play Store & App Store.
5. Optimizing application for maximum speed, performance, and compatibility.
6. Making recommendations to address UI/UX issues.
7. Providing assistance to QA to ensure the app is properly tested and QAd.
Desired Candidate Profile
1. Bachelor's Degree or higher in Computer Science or related field.
2. Strong experience working with React Native on production apps, with knowledge of existing standards and best practices.
3. Strong experience in JavaScript, and Redux.
4. Experience with version control tools (GIT).
5. Experience with responsive design/implementation.
6. Familiarity with REST APIs.
7. Experience with common front-end development tools such as Babel, Web pack, NPM, etc.
9. A good eye for detail and a passion for high-quality user experiences.
Bonus
Knowledge in any or all of any or all of Swift, Objective-C, Java, and Kotlin is a big plus.


- Has 3+ years WordPress experience & a thorough understanding of WordPress development standards and best practices.
- Has had exposure to developing, implementing, testing, and troubleshooting large scale websites and or applications built using Wordpress
- Has some experience in developing and integrating extensions in Wordpress
- Has experience with popular frameworks involving HTML5, CSS3, JavaScript, jQuery, MySQL, Firebase.
- Has a proficient knowledge of PHP, HTML, CSS, and Javascript
- Has strong debugging and problem-solving skills
- Has an ability to work with existing code and build upon it
- Has excellent communication skills, both verbal and written
- Must be imaginative and keep a finger on the latest trends and design directions
- Can convert Adobe Illustrator and Photoshop mockups to themes for the website
- Has working experience with source control (e.g. Git)
- Has experience in WordPress Page builder - elementor is a great advantage!
- Understands what to build optimize for speed and scalability
- Has 3+ years WordPress experience & a thorough understanding of WordPress development standards and best practices.
- Has had exposure to developing, implementing, testing, and troubleshooting large scale websites and or applications built using Wordpress
- Has some experience in developing and integrating extensions in Wordpress
- Has experience with popular frameworks involving HTML5, CSS3, JavaScript, jQuery, MySQL, Firebase.
- Has a proficient knowledge of PHP, HTML, CSS, and Javascript
- Has strong debugging and problem-solving skills
- Has an ability to work with existing code and build upon it
- Has excellent communication skills, both verbal and written
- Must be imaginative and keep a finger on the latest trends and design directions
- Can convert Adobe Illustrator and Photoshop mockups to themes for the website
- Has working experience with source control (e.g. Git)
- Has experience in WordPress Page builder - elementor is a great advantage!
- Understands what to build optimize for speed and scalability




