Relinns is a dynamic and innovative IT company committed to delivering exceptional value and service to our clients. We are seeking an experienced and customer-focused Customer Success Manager to join our team and drive both customer success and sales growth. As a Customer Success Manager with a sales-focused approach at Relinns, you will play a pivotal role in building strong, lasting relationships with our valued clients. Your responsibilities will encompass ensuring our clients achieve their desired outcomes, maximizing the value of our products/services, and seamlessly integrating sales strategies to contribute to revenue growth.
What You Need for this Position
- Education: Requires a Bachelor's degree or higher in any field.
- Proficiency: Skilled in using Google Platform Communication and Convincing: Strong communication and convincing skills, coupled with a determined attitude. Business Acumen:
- Possesses effective presentation, negotiation skills, and good business sense. Independence and Drive: Demonstrates self-motivation, independence, and a performance-driven approach.
What You Will Be Doing
- Serve as the primary point of contact for assigned clients, understanding their unique needs, goals, and challenges.
- Demonstrate a strong understanding of sales processes and contribute insights to improve customer journey alignment.
- Develop and execute tailored customer success plans to ensure the successful adoption and utilization of our products/services.
- Proactively engage with clients to understand their business objectives and align our solutions to help them achieve those objectives.
- Utilize CRMs, email marketing tools, and ChatGPT to enhance customer engagement, communication, and retention efforts.
- Conduct regular business reviews with clients to track progress, address concerns, and identify opportunities for growth.
- Collaborate with internal teams, including Sales, Product, and Support, to advocate for the client's needs and drive solutions that meet their requirements. Provide training and support to clients, ensuring they have a comprehensive understanding of our offerings and how to leverage them effectively.
- Monitor and analyze customer usage patterns and provide data-driven insights to guide clients in optimizing their experience and outcomes.
- Identify upsell and cross-sell opportunities based on the client's evolving needs and our product/service offerings. Handle client escalations and resolve issues promptly while maintaining a positive client relationship.
- Stay current with industry trends and best practices in customer success to continuously enhance our approach and strategies.
About Relinns Technologies Pvt Ltd
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We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Location Preferences
- Candidates located in Kerala are preferred.
Skills and Qualifications
-
Strong proficiency with JavaScript, React, and Redux
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Knowledge of Node.js and frameworks available for it(particularly Express,Loopback)
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Understanding the nature of asynchronous programming and its quirks and workarounds
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Good understanding of server-side templating languages
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Good understanding of server-side CSS preprocessors
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Basic understanding of front-end technologies, such as HTML5, and CSS3
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User authentication and authorization between multiple systems, servers, and environments
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Integration of multiple data sources and databases into one system
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Understanding Cloud based application deployment.
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Understanding fundamental design principles behind a scalable application
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Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
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Creating database schemas that represent and support business processes
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Implementing automated testing platforms and unit tests
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Proficient understanding of code versioning tools, such as Git
About Us
Vedshil Careers (Parent company Vedshil) is a budding training institute dedicated to providing high-quality Industry Based Skill Development training. We are committed to helping students and professionals enhance their skills and become market ready. As we continue to grow, we are seeking a passionate and knowledgeable Graphic Designer to join our team.
Job Description
Are you passionate about visual storytelling and design? Do you possess a keen eye for details, on social media trends and an innate ability to bring creative projects to life? If so, we're looking for a dynamic individual to join our team as a PR associate who would work in the Video Editing & Graphic Design area. In this role, you'll have the opportunity to showcase your talents across a variety of multimedia projects while collaborating with a team of innovative professionals.
Responsibilities:
Video Editing:
- Create engaging and visually stunning videos for various purposes, including marketing campaigns, social media content, and internal communications.
- Edit raw footage to produce high-quality videos for marketing campaigns, social media content, and other promotional materials.
- Enhance video content with effects, transitions, and sound to create a polished final product.
- Collaborate with content creators and stakeholders to ensure videos align with brand guidelines and messaging objectives under prescribed timelines.
- Manage multiple projects simultaneously and adhere to project timelines to meet deadlines.
- Stay up-to-date on industry trends and best practices to continually enhance the quality and effectiveness of our visual content.
Graphic Design:
- Design eye-catching graphics to support various marketing initiatives, including logos, illustrations, and infographics.
- Develop creative concepts and visual solutions that effectively communicate key messages and engage our target audience.
- Utilize Adobe Creative Suite and other design tools to bring concepts to life and maintain brand consistency across all visual assets.
- Iterate designs based on feedback and make revisions as needed to achieve desired outcomes.
- Stay up-to-date on industry trends and best practices to continually enhance the quality and effectiveness of our visual content.
Required Qualifications:
- Proven experience in video editing and graphic design, with a strong portfolio showcasing your work.
- Proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Illustrator, Photoshop, etc.) and other relevant software. It is highly recommended that you have some knowledge of video editing.
- Excellent communication and organizational skills, with the ability to multitask and prioritize tasks in a fast-paced environment.
- A collaborative mindset and a team player who takes input and provides insights into various projects.
Job Title: .NET Developer
Location: Kolkata, Remote
Job Type: Full-time
Experience: 3-7 years
Job Description:
We are seeking an experienced .NET Developer to join our dynamic team. The ideal candidate will have a minimum of 3 years of hands-on experience in .NET development. The role involves working closely with our software development team to design, develop, test, and deploy high-quality .NET applications.
Responsibilities:
· Develop, test, and maintain high-quality .NET applications using C# and ASP.NET.
· Collaborate with cross-functional teams to define, design, and ship new features.
· Participate in all phases of the software development lifecycle (SDLC), including requirements analysis, design, coding, testing, debugging, and deployment.
· Implement best practices and coding standards to ensure robust and scalable solutions.
· Troubleshoot and debug issues to maintain the stability and performance of existing applications.
· Stay updated with the latest technologies, trends, and developments in .NET development.
· Help fellow team members and provide technical guidance and support as needed.
· Contribute to code reviews and provide constructive feedback to ensure code quality and maintainability.
· Collaborate with stakeholders to gather requirements and translate business needs into technical solutions.
· Document technical specifications, system architecture, and development processes.
Eligible Criteria:
· Effective communication skills, both verbal and written.
· Bachelor's degree in Computer Science, Engineering, or a related field.
· Minimum of 3 years of professional experience in .NET development.
· Proficiency in C#, ASP.NET, MVC, Web API, and SQL Server.
· Proficiency in Azure cloud & related environments
· Experience with front-end technologies such as HTML5, CSS3, JavaScript, jQuery, and ReactJS.
· Strong understanding of object-oriented programming (OOP) principles and design patterns.
· Experience with Agile methodologies and working in a collaborative team environment.
· Excellent problem-solving skills and attention to detail.
· Ability to work independently and as part of a team, with a proactive and positive attitude.
· Familiarity with version control systems such as Git or SVN is a plus.
· Certifications in .NET development or related technologies are desirable but not required.
Benefits: Salary as per Market standard, PF, Medical insurance for permanent employees.
MyDigital Crown is a leading digital marketing agency based in Mumbai, specializing in delivering comprehensive digital solutions to businesses worldwide. We pride ourselves on our commitment to innovation, creativity, and client satisfaction. As we continue to grow, we are seeking a talented and motivated Manual Tester to join our dynamic team.
Position Overview:
We are looking for a Manual Tester with 0 to 2 years of experience to join our Quality Assurance team. The ideal candidate will have a passion for testing, excellent attention to detail, and a strong analytical mindset. In this role, you will be responsible for ensuring the quality and reliability of our software products through manual testing processes.
Responsibilities:
- Execute manual test cases and document test results thoroughly.
- Identify and report software defects, ensuring they are tracked and resolved in a timely manner.
- Collaborate with cross-functional teams to understand project requirements and ensure test coverage.
- Participate in test planning, estimation, and prioritization activities.
- Contribute to the continuous improvement of our testing processes and methodologies.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or related field.
- 0 to 2 years of experience in manual software testing.
- Strong understanding of software testing principles and methodologies.
- Experience with test case design, execution, and defect tracking.
- Familiarity with bug tracking tools such as JIRA.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- ISTQB certification is a plus but not required.
Why Join Us:
- Opportunity to work with a dynamic and talented team in a fast-growing digital marketing agency.
- Chance to make a meaningful impact and contribute to the success of exciting projects.
- Competitive salary and benefits package.
- Continuous learning and professional development opportunities.
If you are passionate about software testing and looking to kick-start your career in a dynamic and collaborative environment, we want to hear from you! Apply now to join the MyDigital Crown team and embark on an exciting journey of growth and success.
JOB DESCRIPTION :
COMPANY DESCRIPTION
Gurucul is transforming enterprise security with user behavior and predictive analytics. If you enjoy
working in a fast-paced, rapidly growing and progressive environment, this is the position for you.
Gurucul offers competitive compensation packages and full benefits for all full-time employees.
JOB DESCRIPTION: Technical Lead
Seeking a Java Technical Lead Developer, who will create scalable multi-tier web applications in an agile
software development environment. Applicant should have significant hands-on experience in designing
and coding server components.
The ideal candidate must be able to design and develop enterprise-scale information security software
in collaboration with the engineering team in India and with their counterparts in the US.
SKILLS AND QUALIFICATIONS
- 8 to 14 years experience working as a Java developer on Web/EE applications, ideally multi-tenant SaaS products and at least 3 years as a tech lead.
- Expert in core Java development and Java EE technologies.
- Solid experience building server-side components for enterprise applications.
- Good understanding of browser-side development using any one of the frameworks like Angular, React etc.
- Good understanding of Single-page applications architecture.
- Good understanding of HTML/HTML5, CSS/CSS3, Javascript and object-oriented javascript Should be well versed with server-side and client-side design patterns and anti-patterns.
- Experience using Spring and Hibernate in a commercially available software product.
- Good experience in MVC Architecture like Grails, Spring MVC, Servlets and JSP API programming.
- Exposure to maven/Gradle build script.
- Exposure/Experience with Hadoop and related big data technologies.
- Experience with Git/Gitlab.
- Experience in JMS, Kafka, and Logstash would be considered an added advantage.
- Good understanding of REST APIs and JSON.
- Expert in RDBMS like MySQL 8, SQL, SQL query design, tuning, and experience working with very large databases.
- Experience in multi-threading, and building cluster-aware applications.
- Strong communication skills.
- BS/MS degree in Computer Science, Engineering or related discipline.
- Experience with DevOps pipelines using tools like Jenkins, Gitlab, and Nexus would be a big plus.
- Experience in working in SCRUM as a scrum master.
WHAT TO EXPECT
- Provide inputs in the architecture and design of enterprise applications targeting Fortune 500 companies.
- Development of web-based Enterprise Applications using cutting-edge technologies.
- Gain an insight into enterprise security challenges as it relates to information/Application and infrastructure protection.
- Work closely with a brilliant team based in the USA and India that has successfully launched several software companies.
LOCATION
- The position is based in Pune (India)
Job Description: The ideal candidate for this role is that you are a proven sales performer adept in direct-toconsumer consultative sales. You are comfortable working with high ticket size products that require focussed nurturing over a period and yet can build urgency for the end consumer to decide fast. You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team. What will you be doing?
●Being a mentor and guide, who potential learners can look up to for career advice.
● Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.
●Carrying weekly enrolment/revenue and collection targets.
●Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
● Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.
● Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for?
● Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills. ● Hardworking Individuals with high dedication and extreme determination.∙ Experience in EdTech sales would be an advantage.
●Rockstar sales performers with proven track records.
● Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.
● Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines.
● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.
●Passion for always delivering the highest levels of customer service.
●Basic proficiency in MS Office Suite is required.
What are your deliverables / KPI's?
●Minimum of 100+ Dials every day with 40+ Connects.
●2 hours of talk time on an average per day & 1 Video Session
●2 enrolled students per week.
●Weekly revenue targets to be met consistently.
Beyond Design is looking for a senior UI designer who is interested in creating trends. Applicants with strong interest in creating user interface applications with pixel perfect look, feel designs and implementation guides are the ones for us. The ideal candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.
You should be excited about research and analysis and also be open-minded with an unquenchable thirst for new approaches and solutions to real-world problems faced by a common man.
Skills needed
- From a brief, produce concepts for layouts and develop these concepts based on feedback given.
- Finish designs to a highly-detailed, professional level.
- Create wireframe specifications (complete with annotation) for developers to implement.
- Work with developers to communicate specs, ensure correct implementation and work through any problems encountered.
- Design web, mobile and tablet friendly applications.
- Visual design definition, direction and execution.
- A designer with a holistic approach to design, who is able to draw on key insights from different parts of an organization.
You need to have
- Solid knowledge of design theory, especially principles of logo, graphic/ UI design and usability.
- A keen aesthetic sensibility, with an eye for crafting visually appealing designs to high levels of detail.
- Strong interpersonal and communication skills.
- A people person and leader who knows how to get people involved and motivate them to collaborate in design discussions.
- Hands-on knowledge of Adobe Creative Suite (especially Photoshop and Illustrator), CSS and HTML, JavaScript skills.
- A good listener and facilitator who knows how to facilitate constructive design discussions.
We work heavily with projects that involve social impact and love to work with purpose-driven designers. This is a great opportunity for you if you want to grow as a designer in the space of designing inclusive experiences that promote accessibility in digital landscapes.
Essential Skills |
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Role Description |
A fully hands on technical role where the SDeT is expected to work in a cross functional squad including Product Mgmt, Software Engineers, SDeTs, OPS/SRE and be responsible for understanding the feature requirements, understanding the platform architecture, functional flows, determine what test cases are relevant and implement the API/Service/UI automation.
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Job Description
Niki is an artificially intelligent ordering application (http://niki.ai/app" target="_blank">niki.ai/app). Our founding team is from IIT Kharagpur, and we are looking for a Natural Language Processing Engineer to join our engineering team.
The ideal candidate will have industry experience solving language-related problems using statistical methods on vast quantities of data available from Indian mobile consumers and elsewhere.
Major responsibilities would be:
1. Create language models from text data. These language models draw heavily from statistical, deep learning as well as rule based research in recent times around building taggers, parsers, knowledge graph based dictionaries etc.
2. Develop highly scalable classifiers and tools leveraging machine learning, data regression, and rules based models
3. Work closely with product teams to implement algorithms that power user and developer-facing products
We work mostly in Java and Python and object oriented concepts are a must to fit in the team. Basic eligibility criteria are:
1. Graduate/Post-Graduate/M.S./
2. Industry experience of min 5 years.
3. Strong background in Natural Language Processing and Machine Learning
4. Have some experience in leading a team big or small.
5. Experience with Hadoop/Hbase/Pig or MaprReduce/Sawzall/Bigtable is a plus
Competitive Compensation.
What We're Building
We are building an automated messaging platform to simplify ordering experience for consumers. We have launched the Android App: http://niki.ai/app" target="_blank">niki.ai/app . In the current avatar, Niki can process mobile phone recharge and book cabs for the consumers. It assists in finding the right recharge plans across topup, 2g, 3g and makes the transaction. In cab booking, it helps in end to end booking along with tracking and cancellation within the App. You may also compare to get the nearest or the cheapest cab among available ones.
Being an instant messaging App, it works seamlessly on 2G / 3G / Wifi and is light weight around 3.6 MB. You may check out using: https://niki.ai/" target="_blank">niki.ai app