ServiceNow Architect – L3 (Senior Level)
EVOCS Company Overview
At EVOCS, our journey began with a mission to empower businesses with the right technology solutions. Founded by a team of passionate experts, we have grown into a trusted partner for organizations seeking innovative and comprehensive tech services. Through our devotion to growing and providing the highest quality services, we have adapted to changing client needs and expanding our repertoire to utilize the finest HR Technologies to become subject matter experts.
Impact at EVOCS
As ServiceNow Architect at L3 level, you will be the strategic technical leader responsible for designing, implementing, and optimizing enterprise-scale ServiceNow solutions. You will architect complex, multi-module implementations while mentoring junior architects and development teams, driving technical excellence across client engagements. Your expertise will directly impact clients' digital transformation initiatives and operational efficiency.
Job Responsibilities
In this role, you will:
Solution Architecture & Design
· Lead the design of end-to-end ServiceNow solutions across ITSM, ITOM, ITBM, ITAM, HRSD, and emerging modules
· Own the architectural vision and technical roadmap for enterprise implementations
· Conduct requirements analysis with executive stakeholders and translate business needs into scalable, enterprise-grade technical designs
· Design and implement solutions leveraging Common Services Data Model (CSDM) alignment for platform consistency
· Architect multi-instance strategies for large-scale, geographically distributed deployments
· Ensure solutions incorporate best practices, scalability, performance optimization, and future-readiness
Technical Leadership & Mentorship
· Provide architectural guidance and mentorship to L1 and L2 engineers and developers
· Establish technical standards, coding guidelines, and architectural best practices for the practice
· Lead technical design reviews and solution validation against enterprise architecture frameworks
· Champion thought leadership within the ServiceNow ecosystem through innovation and quality delivery
· Coach development teams on advanced scripting, API usage, and platform capabilities
Strategic Planning & Governance
· Partner closely with senior client leadership to define platform strategy and long-term IT roadmaps
· Drive technical governance frameworks including security, compliance, and operational controls
· Plan and manage complex system upgrades, patches, and feature releases with minimal operational impact
· Define integration strategies and manage dependencies across legacy and modern systems
· Lead capacity planning and performance optimization initiatives
Integration & Data Architecture
· Architect complex integrations using REST, SOAP, OAuth2, JWT, MID Server, and Integration Hub
· Design data management strategies ensuring integrity, consistency, and efficient utilization
· Lead integration solution design with third-party enterprise platforms (SAP, Salesforce, Azure, AWS, etc.)
· Oversee data migration, transformation, and import strategies using Import Sets, Data Sources, and Flow Designer
· Implement API-based integration architectures and event-driven solutions
Advanced Configuration & Customization
· Oversee customization and configuration of ServiceNow modules ensuring scalability and maintainability
· Design and implement advanced customizations including custom modules, scoped applications, and extensions
· Lead configuration decisions on CMDB structure optimization and asset management
· Architect workflow automation solutions using Flow Designer, Business Rules, and Script Includes
· Design advanced reporting and analytics solutions leveraging ServiceNow analytics platform
Quality Assurance & Deployment
· Establish and enforce quality standards across development, testing, and production environments
· Lead implementation of CI/CD pipelines for update set management and deployment automation
· Conduct system and integration testing strategies, ensuring reliability and performance
· Manage release management processes and coordinate cross-environment deployments
· Drive performance tuning and optimization initiatives for platform health
Client Engagement & Documentation
· Act as the primary technical subject matter expert and escalation point for complex engagements
· Facilitate architecture workshops and technical solutioning sessions with stakeholders
· Produce comprehensive solution documentation including architecture diagrams, technical specifications, and implementation guides
· Communicate technical concepts effectively to both technical and non-technical audiences
· Build and maintain strong client relationships through proactive engagement and thought leadership
Continuous Improvement & Innovation
· Monitor emerging ServiceNow features, modules, and platform enhancements
· Evaluate new technologies and assess their applicability to client environments
· Drive innovation initiatives that enhance platform value and operational efficiency
· Contribute to organizational knowledge base and best practice documentation
· Stay current with ITIL service lifecycle, enterprise architecture frameworks, and industry trends
Required Qualifications
The ideal candidate will have:
Experience & Expertise
· 5+ years of hands-on experience designing and implementing ServiceNow solutions across multiple modules
· Minimum 3 years in a lead or architect role managing enterprise-scale implementations
· Deep expertise in ServiceNow instance management, architecture design, and configuration (ITSM, ITOM, ITBM, ITAM,VMS,FSM Modules)
· Proven track record of architecting and delivering complex, multi-module solutions in enterprise environments
· Expert-level understanding of ServiceNow platform capabilities, modules, and industry best practices
Technical Skills
· In-depth knowledge of ServiceNow architecture patterns, design principles, and the Common Services Data Model (CSDM)
· Advanced proficiency in ServiceNow scripting (JavaScript, Glide APIs, Business Rules, Script Includes)
· Extensive hands-on experience with job scheduling, workflow automation, and scheduled scripts
· Expert-level knowledge of ServiceNow integrations: REST APIs, SOAP, OAuth2, JWT, MID Server, and Integration Hub
· Proven expertise in data management including Import Sets, Transform Maps, Data Sources, and data integrity strategies
· Deep knowledge of update sets, scoped applications, deployment best practices, and instance cloning
· Strong experience with system logging, monitoring, audit trails, and performance analytics
· Proficiency in designing CMDB strategies and maintaining data model integrity
Leadership & Communication
· Demonstrated ability to lead technical teams and mentor junior architects and developers
· Excellent stakeholder management and ability to communicate complex technical concepts to executive audiences
· Strong project management and organizational skills for managing multiple concurrent engagements
· Proven ability to drive innovation and champion new solutions within client environments
· Ability to work independently, take ownership of strategic initiatives, and set architectural direction
Professional Attributes
· Fluent in English (written and spoken) – strong client-facing communication required
· Excellent analytical and problem-solving skills for architecting enterprise-scale solutions
· Detail-oriented with ability to balance strategic thinking with hands-on technical delivery
· Demonstrated commitment to continuous learning and staying current with platform evolution
· Strong documentation and knowledge-sharing practices
Bonus Qualifications
Ideally you have:
· ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and Platform Implementation (CCPA) certifications
· ServiceNow Master Architect or Advanced certifications demonstrating deep platform expertise
· Hands-on experience with ServiceNow Flow Designer, Integration Hub, and Advanced Work Assignment
· Deep knowledge of ServiceNow Discovery, Service Graph Connectors, and asset management
· Experience with ServiceNow's Intelligent Service Management and AI-powered features
· Exposure to multi-instance enterprise management and governance at scale
· Background in enterprise architecture frameworks (TOGAF, Zachman)
· Experience leading digital transformation initiatives and IT modernization programs
· Strong background in ITIL v4, enterprise IT service management, and release management
· Cloud platform expertise (AWS, Azure) for hybrid integration architectures
· Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related technical field
· Prior experience with ServiceNow partner implementations or consulting engagements
Our Values
We are privileged to serve our loyal customer base in our mission to build lasting relationships with our clients based on trust and mutual success. We strive to deliver exceptional quality and consistency through a white-glove approach. By empowering businesses with tailored solutions and insights, we help them achieve their goals and navigate the ever-evolving tech landscape.
The values we live by:
Customer-centric Solutions – We prioritize understanding and solving real business challenges with technology that drives measurable impact.
Innovation & Excellence – We continuously innovate and pursue the highest standards in every solution we deliver.
Integrity & Transparency – We build trust through honest communication, reliable delivery, and transparency in all client relationships.
Data-driven Decision Making – We leverage data and analytics to inform strategic decisions and demonstrate clear ROI for our solutions.
Shubham Vishwakarma
Full Stack Developer - Averlon
About EVOCS India
About
Company social profiles
Similar jobs
Adobe IllustratorJob Title : Graphic Designer – Short Video Content Creator
Location : On-site – Gurgaon & Ghaziabad
Experience : 2+ Years
Working Days: Monday to Friday/Saturday
Job Summary :
We are seeking a talented and creative Graphic Designer with a strong focus on short video content creation for digital and social media platforms. The ideal candidate will have hands-on experience in both graphic design and video editing, with the ability to ideate, shoot, and edit engaging short-form video content.
Key Responsibilities :
- Design visually compelling graphics for digital, web, and social media platforms.
- Create and edit short-form videos (Reels, Stories, YouTube Shorts, Ads, etc.).
- Collaborate with marketing and content teams to conceptualize and execute campaigns.
- Develop motion graphics and basic animations as needed.
- Stay updated with design trends, social media formats, and video content best practices.
- Work on-site and coordinate with the team for shoots and editing sessions.
Required Skills :
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro).
- Knowledge of video editing tools (Final Cut Pro, DaVinci Resolve, etc. is a plus).
- Strong sense of design, typography, and color theory.
- Ability to manage multiple projects and meet tight deadlines.
- Creativity, attention to detail, and a strong portfolio of graphic and video work.
Preferred Qualifications:
- Bachelor’s degree or diploma in Graphic Design, Visual Communication, Multimedia, or a related field.
- Prior experience in a similar role with a portfolio showcasing short video content.
- Knowledge of social media platforms (Instagram, YouTube, Facebook, etc.) and their content requirements.
To Apply :
Please share your resume and portfolio/demo reel with examples of your graphic and video work.
PHP
Laravel
CodeIgniter
JavascriptWe are looking for a PHP/Laravel Developer responsible for the development and maintenance of a Social Networking Application aimed at a vast number of various Android Mobile devices. Your primary focus will be the development of the back-end and their integration with front-end services. You will work alongside other engineers and developers on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
Roles and Responsibilities
- Translate designs and wireframes into high-quality code
- Design, build and maintain high-performance, reusable, and reliable PHP code
- Ensure the best possible performance, quality, and responsiveness of the application
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
- Follow best practices in code implementation
- Willing to work on flexible time zones if required
Desired Candidate Profile
- A degree in programming, computer science, or a related field.
- Experience working with PHP, performing unit testing, and managing APIs like REST.
- A solid understanding of application design using Laravel.
- Knowledge of database design and querying using MySQL.
- Proficiency in HTML and JavaScript.
- Practical experience using the MVC architecture.
- A portfolio of applications and programs to your name.
- Problem-solving skills and critical mindset.
- Great communication skills.
- The desire and ability to learn.
Java
NodeJS (Node.js)
Python
Android DevelopmentAdvertising at our client is a fast-growing multi-billion dollar business that spans across desktop, mobile and connected devices; encompasses ads on our clients portal and a vast network of hundreds of thousands of third party publishers; and extends across US, EU and an increasing number of international geographies.The Supply Quality organization in Bangalore has the charter to solve optimization problems for ad programs to ensure high-quality ad-impressions. We develop advanced algorithms and systems to optimize performance for our advertisers and publishers. We are focused on solving a wide variety of problems in computational advertising like traffic quality prediction (robot and fraud detection), Security forensics and research, Viewability prediction, Brand Safety and experimentation. Our team includes experts in the areas of distributed computing, machine learning, statistics, optimization, text mining, information theory and big data systems.
The Supply Quality infrastructure(SQI) team builds large-scale real-time transactional solutions, batch and stream processing systems, internet scale crawling solutions and storage infrastructure. We process bid requests in the orders of tens of billions per day with our real-time, batch and stream processing systems. To handle data at this scale, we use cutting-edge open source technologies like Hadoop, Spark, Redis etc.. We are not tied to one technology. Instead, we use what is best suited for the purpose. All of our systems tend to be loosely coupled, communicating using synchronous and asynchronous messaging, leading to a classic distributed processing architecture. All our systems need to also implement complex machine learning and optimization algorithms at scale.
We are looking for a talented Engineering Manager to lead a new big-data engineering initiative within SQI. The team will own building highly available, efficient and low latency internet scale infrastructure including web-scale crawler, contextual processing and classification systems that will be used across multiple advertising use cases. As a leader of the team, you will be responsible to evolve the charter of the team, work with stakeholders to set goals and deliver them. To succeed, you need to demonstrate sound technical acumen, excellent project management skills, great communication skills, and hire, build, and develop your team. You will be responsible for fostering a culture of engineering excelllence towards delivering cutting-edge solutions that materially improve customer experience.
Primary responsibilities:
- Provide technical expertise and leadership throughout product life cycles, influence software engineers best practices for your team and own operational metrics
- Work with business leaders and product managers to define product requirements.
- Prioritize, communicate, maintain, and execute roadmaps, project plans, and commitments
- Work with engineers to define technical requirements and architect and execute best-in-class implementations in agile manner
- Build and maintain world-class customer experience and operational excellence for your deliverables
- Hire, manage, mentor and grow a high performance team of Software Engineers
Roles & responsibilities
- Learn & understand our products/services, and our current/ prospective clients well.
- Understand client pain points, requirements and correlate our solutions and client requirements.
- Source new sales opportunities through outbound reach, cold emails, chats or phone calls, or anything to reach out to prospective customers.
- Respond, engage and qualify inbound leads and inquiries.
- Engage current users to expand awareness, educate, ask for referrals, identify new opportunities.
- Execute planned sales activities and develop a target list of high potential new customers.
- Resolve client complaints regarding sales and services.
- Achieve monthly & quarterly targets.
- Perform effective online demos to prospects.
- Effectively communicate and collaborate with the internal engineering team to provide the best product/ solution to the client.
Desired Candidate Profile: -
- Candidates should have 0- 2 years of sales experience, (solution sales approach) preferably in a high-tech environment and/ or Internet technology environment.
- Consistent track record of success in closing business, and creating and managing a pipeline of opportunities.
- Highly motivated and professional with excellent communication skills.
- Highly confident and goal-oriented.
- Ability to communicate with senior-level management
- Good leadership and team working skills.
- Must possess the highest level of ethics and integrity.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Handling customer tickets & providing support via email
- Handling Facebook comments and chat process
- Responsible for receiving, investigating and responding to all customer inquiries regarding the products and services.
- Will troubleshooting problems and coordinating with various internal departments to resolve problems.
- Interacting with customers by phone, e-mail or online chat concerning various care issues.
- Providing hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
- Soliciting cross-selling and up-selling opportunities within the customer care experience.
- Candidate should be ready to work during night shift (US working time)
- Experience Required - 2 years , BPO, Customer Support, Call Centre
- Excellent fluency in spoken English
- Capable of speaking in American accent (preferred)
- Strong command over written English
- Graduate
- English Hons. (Preferred)
NodeJS (Node.js)
React.js
NextJs (Next.js)
Quattr is an innovative and fast-growing AI based platform trusted by the worlds top brands for faster growth from organic and paid presence on search engines. Our technology has demonstrated strong results irrespective of the size and span of the websites. From global top 50 brands to startups, Quattr is helping each one move closer to their desired digital goals and so much more. We believe that people are our biggest asset, and we are committed in building top notch teams by servant leadership. Quattr is also committed to each of our engineers career growth by providing them equal opportunities in learning, mentorship and trainings.
As a Staff Full Stack Engineer, you will be responsible for the design and implementation of browser-based applications and APIs. You will be working as a member of a software team with Data Engineers to generate working software within a sprint cycle. You must have a passion for taking projects from concept and design state through production stage and make modifications as necessary. You will be working with internal teams and external resources to obtain and communicate data relative to engineering requirements. You must have a passion for data visualization and building top notch user experience.
In this role, you will play a key part in building, scaling & maintaining the front end of our AI & Analytics platform to help out clients in achieving better digital presence. You will be working in fast pace environment where solving business problem is the highest priority. Your efforts to show meaningful data on our web application will impact nearly every employee & client and will be highly visible across the organization. If working on cutting edge technology, solving business problems and making a difference excites you, this is the job for you!!
Basic Qualifications
- 7+ years of experience as a Full Stack Engineer or in a similar role
- 5+ years of industry experience in software development, UX design, Web or API development
- 5+ years of experience in JavaScript, React JS, Node JS, Next JS & RESTful APIs
- 5+ years of experience working with SQL and No SQL databases
- Bachelor's degree in computer science, engineering or a related technical discipline
- Good knowledge and understanding of DOM, HTML, CSS and JavaScript OOP, MVC, Responsive and Working knowledge of Object-Oriented JavaScript and Functional JavaScript
- Extensive real-world experience with cross-browser, cross-platform, and design constraints on the web and developing responsive web applications.
- Proven track record of solving complex business problem with high quality & automated testing in agile environment.
- Excellent communication & analytics skills
- Proven experience of working with cross functional teams
- Experience of leading team through complex design and architecture
Preferred Qualifications
- Expert in working with React JS & Next JS
- Expert in developing RESTful API with Node JS
- Good working knowledge in SQL
- Good working knowledge of AWS or other Cloud Technologies
- Good working knowledge of CI / CD
- Familiarity with event-driven programming in NodeJS
- Good understanding of asynchronous request handling, partial page updates
- Have good exposure on frameworks like Bootstrap
- Expert in writing reusable, testable, and efficient code
- Experience with integration of user-facing elements with server-side logic
- Experience in integrating with OKTA & other single sign on tools
Python
Django
Amazon Web Services (AWS)Notice Period: Immediate to 15 Days
Key skills: Python development, AWS, Lambda Experience into Python developers(with design and development experience) not people with the machine learning experience. AWS Mandate experience required.
FlutterAt Finclus, we are building the single truth platform, share trust not data, the end of passwords— a single identity for everything, online and offline.
We are creating a decentralised node connection between the Identity issuers ( Aadhar, PAN, hospitals etc ), holders = Users & verifiers ( Banks, insurance, E-commerce websites etc )
No more filling the forms & No more data breaches.
Money is the currency for transaction & trust is the currency for interaction, Finclus providing this through identity issuers, Rating trust, Assessing trust & creditworthiness through a trusted relationship network.
Platforms like Facebook make billions off your posts, and we exist to cut you in. We're re-routing ad dollars back into your pocket by democratizing influencer perks for all... Get your customers to get you, customers - pay with social media posts. Inherently viral features.
FincID card - Link in a bio - One ID card for everything. Both Offline & online identities.
We provide Identity as a Service to our users and our partners, decreasing verification costs by 10-100x and providing unparalleled privacy and security of personal information.
FincID stores all personal information locally on the users’ device and eliminates the need for centralized honey pots. No more data breaches. No more mass identity theft.
modular approach and clean code
Write efficient Dart code
Write / Integrate REST APIs.
Brainstorm the ideas about new features with UI/UX team and product owners.
Closely work with UI/UX professionals to bring out cutting edge mobile experience.
Maintain source code using Git.
Focus on understanding customers' requirements and translating those needs from product specifications into functional, production-ready code.
Be highly autonomous, especially be able to transform fuzzy, complex, and various requirements into clear specifications, plan for their implementation, and delivery
*Skills*
Deep knowledge and Experience in Flutter and Dart (At Least 2 years). Doesn't matter if he is super talented. Qualifications don't matter.
GitHub, play store Portfolio with released applications or hackathon experience
Samples of source code on Flutter
Experience in creating animations in Flutter.
Knowledge of advanced Flutter Concepts like factory constructor, spread operators
Knowing the first principles, minimalistic design, Psychology aspects, virality & Gamification features
Love to work at the intersection of Blockchain, decentralised storage, self sovereign identity, cryptography,Deep learning and GPT -3. If you have a good idea about this is topic is a big plus.
You might also have…
blockchain interest. Whether you've built a dApp, read a few whitepapers, or just checked out a blog post, we want to help you learn.
a cybersecurity background (bonus points if you worked in the government).
great interpersonal skills. You speak eloquently. You write clearly. You listen thoughtfully.
self-motivation. You volunteer for new challenges.
You are excited to learn new things. You work long and hard. startup battle scars.
Imagining the impossible things & solving things by applying first principles
You love working in a fast-paced, unpredictable, and fluid environment. You enjoy solving new problems on they fly.
Is this you?
We can't wait to hear from you.
Job doesn’t seem like a good fit? Perhaps you have a friend that would be perfect for this role. Please send them the link. Thanks!
Best salary/stipend, Irreplaceable team & problem to solve.
We are looking for candidates with the below experience.
- Mandatory experience on any of
a) Cylance Protect and Optics
b) Crowdstrike Falcon Insight
c) Sentinel One ActiveEDR
d) Carbon Black EDR
- Hands-on experience in security incident response lifecycle and its phases
- Should have experience in L1 and L2 in EDR
- Hands-on experience in event and log analysis on Windows endpoints
- Overall experience: 3-7 years, Relevant experience: 2+ years
Please note : Candidate should have experience in the below skills must :
- EDR Experience
- EDR Product Worked on and which level of support they are working on
- Incident Response
- Malware Analysis
- Flexible for shifts
Role: Art Director
Responsibilites:
Think out of the box and guide the team with an innovative design approach and great-looking products that users desire
Create an inspiring team environment with an open communication culture and deeper collaboration
Set clear goals and motivate team members. Oversee day-to-day operations
Be a point of contact for team, stakeholders and report to HOD - Arts
Impart the importance of user-centricity and research to build scalable and valuable solutions
Monitor team performance and report on metrics and share honest reviews ,·:
Mentor team and discover training needs and provide coaching
Building a seamless process and flexible to iterate to suit a specific need
Empathies with team members and lead towards growth by constructive feedback
Exploration of various art styles and communicate a story through various mocks and presentation
Work closely with multiple departments and stakeholders and ensure transparency in the process and delivery milestones
Awareness of emerging gaming trends both for on line and offline events and technology landscape
Stays current with new game genres, game art best practices, emerging technology and promotional activities
Build a learning environment within the art team (acquisition and retention) and implement processes of artistic research
Good understanding of product and marketing objectives and ability to translate the same in all communication channels
Implementing visual design systems across a range of platforms in an iterative game development environment
Understand strategic solutions that identifies with the business values and the end-user objectives
Portfolio highlighting multiple projects and your specific contributions.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon