Performance Test Engineer

Responsibilities:

• Assist with the execution of manual testing procedures to ensure the functionality, usability, and performance of software applications.
• Create and execute test cases based on project requirements and specifications.
• Document test results, defects, and issues encountered during testing.
• Work collaboratively with developers and other team members to troubleshoot and resolve issues.
• Participate in test plan and test case reviews to ensure thorough test coverage.
• Assist in the identification and implementation of process improvements to enhance the efficiency and effectiveness of the QA process.
• Support the QA team in various tasks and projects as needed.

Qualifications:

• Currently enrolled in a degree program in computer science, information technology, or related field.
• Strong interest in software testing and quality assurance.
• Basic understanding of software development lifecycle and testing methodologies.
• Excellent analytical and problem-solving skills.
• Detail-oriented with a high level of accuracy.
• Strong communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Familiarity with testing tools and technologies is a plus.

Preferred Qualifications:

• Previous internship or coursework in software testing or quality assurance.
• Experience with bug tracking and test management tools, such as JIRA or TestRail.
• Basic understanding of programming languages such as Java, Python, or C#.
• Knowledge of automated testing tools and frameworks.

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

We are seeking a talented QA automation engineer to design testing procedures for our software applications. In this role, will be responsible for analyzing the functionality of applications and designing automated tests to validate their performance. You will also be required to identify bugs, install databases, and collaborate with the software design team.

To ensure success as a QA automation engineer, you should have advanced programming skills, a keen eye for detail, and excellent project management skills. A skilled QA automation engineer can design and write efficient test procedures for every software application.

QA Automation Engineer Responsibilities:

• Meeting with the software design team to discuss verification protocols.
• Identifying software application weaknesses and target areas.
• Sketching out ideas for automated software test procedures.
• Reviewing software bug reports and highlighting problem areas.
• Writing automation scripts and implementing software applications.
• Designing and installing software databases.
• Troubleshooting automation software and finalizing system procedures.
• Identifying quality issues and creating test reports.
• Collaborating with the design team to solve application faults.

QA Automation Engineer Requirements:

• Bachelor’s degree in computer science, software engineering, or a similar field.
• Previous experience working as a QA automation engineer.
• Advanced programming skills including automation systems and databases.
• Must have worked on Selenium,Cucumber,Maven
• Familiarity with programming script languages including Java and VBScript.
• Excellent analytical skills.
• Detailed knowledge of application functions, bug fixing, and testing protocols.
• Good written and verbal communication skills.
• Strong attention to detail.
• Good project management skills.

• Experience in testing web-based applications.
• Experience in developing test cases and scenarios based on PRD/BRD/Use cases.
• Experience in testing Web Services
• Logging defects/bugs in the defect management tool
• Tracking the defects and retire them with appropriate test execution
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills

Tools and Technologies:

• Should have strong knowledge and hands-on with SQL, Java, and Selenium
• Good/Fair knowledge of angular framework and Protractor with JavaScript/TypeScript
• Hands-on with any of the defect management tools like Jira/Bugzilla
• Knowledge of J-meter, Soap UI is a plus

• Work with our proprietary Java and Kotlin based SDK to find performance and functionality-related issues.
•  Working with in-house Dashboards to perform testing of UI and APIs.
• Collaborating with teams to create test documents.
• Planning and task management in congruence with the Leadership Team.

WHAT ARE WE LOOKING FOR?

• Expertise in testing different QA Methodologies black box, white box, and gray box for both web UIs and backends both manually and automation.
• Ability to code and maintain back-end automation frameworks written in distributed programming languages such as Python.
• Ability to automate Android applications using tools such as Appium.
• Hands-on experience on API testing and testing tools like Postman, Rest-Assured, or other API testing tools.
• Experience working with Proxy tools like Charles Proxy, Fiddler.
• Excellent in test strategizing, planning, estimation, execution, and reporting.
• Working knowledge of Agile scrum methodologies Strong debugging, problem-solving, interpersonal and troubleshooting skills.

SKILLS AND ABILITIES:

• Python or Java Appium
•  Rest-Assured or Postman
• Fiddler or Charles Proxy
• Black Box testing
• White Box testing

WHAT'S IN IT FOR YOU?

• An opportunity to be a part of a fast scaling start-up in the AdTech space that offers unmatched services and products.
• To work with a team of young enthusiasts who are always upbeat and self-driven to achieve bigger milestones in shorter time spans.
•  A workspace, that is wide open as per open door policy at the company, located in the happening center of Bangalore
• A well-fed stomach makes the mind work better and therefore- free lunch with a wide variety on all working days of the week, a stocked up pantry to satiate your want for munchies, a Foosball table to burst stress and above all a great working environment.
• We believe that we grow as you grow. Once you are a part of our team, your growth also becomes essential to us, and in order to make sure that happens, there are timely formal and informal feedback sessions.

We're looking for a QA Engineer to help with manual testing as well as introduce automation to our processes where possible. Candidates will need to be familiar with and able to write scripts, set up automation processes, and familiarise themselves with the products we build (web and mobile apps).

• The role will also require you to document test cases with an understanding of what the product does and how the end-user might approach it.
• Understand functional and non-functional testing requirements of web and mobile applications.
• Document functional testing scenarios and cases, for manual testing of API functionality using Postman and manual testing of User Interface elements (web, mobile, and mobile web)
• Identify or create data for testing
• Execute test cases and record status
• Log defects identified and track them through retesting and closure
• Debug using ADB commands and tools like Charles Proxy to primarily identify the root cause of failures.

Skill:

• Good understanding of mobile and web applications functionality
• Good understanding of how APIs work functionally
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Non-functional testing of mobile applications including but not limited to battery analysis, GPU overdraw, responsiveness, etc.