Sailpoint IIQ

We are looking for an experienced SailPoint IdentityIQ (IIQ) Technical Team Lead to lead a team responsible for Service Requests (SR), Incident Requests (IR), application onboarding, production support, and operational stability and drive improvements. The candidate should be technically hands-on, capable of troubleshooting complex IIQ issues, driving operational excellence, and ensuring adherence to SOPs and SLAs.

Key Responsibilities

Lead and provide technical direction to the SailPoint IIQ Operations team handling SRs, IRs, onboarding and production support.

Provide hands-on technical troubleshooting for SailPoint IIQ workflows, provisioning, certifications, connectors, aggregation and application issues.

Own resolution of complex/escalated incidents and act as the technical point of contact for stakeholders.

Drive application onboarding activities, including requirements analysis, connector configuration, testing and production implementation.

Ensure SOP, SLA and operational compliance, with strong focus on reducing repeat incidents and operational gaps.

Review team deliverables, identify quality issues and implement corrective/preventive actions.

Mentor junior engineers and build technical capability within the team.

Identify opportunities for automation, process improvement and proactive monitoring to improve operational efficiency.

Collaborate with Engineering, BA, Testing and client/stakeholder teams for issue resolution and onboarding activities.

Provide operational metrics, risks, trends and improvement plans to leadership.

Required Skills

Strong hands-on experience in SailPoint IdentityIQ.

Strong knowledge of IIQ architecture, workflows, provisioning, aggregation, certifications, roles and connectors.

Experience with application onboarding and production support in an enterprise IAM environment.

Strong troubleshooting and debugging skills across IIQ and connected applications.

Good understanding of Java, SQL, XML, BeanShell/IdentityIQ scripting and integration concepts.

Experience handling P1/P2 incidents, escalations and production-critical issues.

Strong understanding of ITIL/SOP-driven operations and SLA management.

Proven experience leading/mentoring technical teams.

Strong communication and stakeholder-management skills.

Preferred

SailPoint IIQ certification.

Experience with REST APIs, Active Directory, LDAP, databases and common enterprise connectors.

Experience driving automation and operational transformation.

Key Differentiator:

This is a hands-on Technical Team Lead role. The candidate must be capable of independently troubleshooting complex SailPoint IIQ issues while leading the team and driving operational excellence.

Job Title : L2 Operations Lead – Identity & Access Management (IDAM)

Experience : 5+ Years

Location : Gurugram Sector 59, Haryana

Work Mode : Hybrid

Support Level : L2 Operations

Domain : Identity & Access Management (IDAM)

Job Summary :

We are looking for an experienced L2 Operations Lead – IDAM to manage and support enterprise Identity and Access Management services. The ideal candidate should have hands-on experience with Azure AD (Microsoft Entra ID), Active Directory, Okta, CyberArk, access provisioning, and ITSM processes.

The role involves handling L1 / L2 escalations, troubleshooting identity and access issues, supporting privileged access management, maintaining operational documentation, participating in incident reviews, and coordinating with L3 engineering and other infrastructure teams to ensure service stability and security.

Mandatory Skills : IDAM, IAM, L2 Operations, Azure AD, Microsoft Entra ID, Active Directory, Okta, CyberArk, PAM, SSO, MFA, Access Provisioning, PowerShell, ServiceNow, Incident Management, ITIL, Identity Governance.

Key Responsibilities :

• Provide L1 / L2 operational support for Identity and Access Management services in an enterprise environment.
• Manage end-to-end incident resolution, from L1 / L1.5 escalation through investigation, resolution, and closure.
• Administer user access provisioning, modification, de-provisioning, and application access requests.
• Troubleshoot Azure AD, Active Directory, Okta, SSO, MFA, authentication, authorization, and access-related issues.
• Support CyberArk operations, privileged access management (PAM), and access control processes.
• Investigate directory service misconfigurations, access failures, and identity-related connectivity or routing issues.
• Maintain accurate ServiceNow tickets with clear investigation details, resolution steps, and closure notes.
• Participate in Major Incident Management (MIM) calls and assess whether incidents meet major incident criteria.
• Support root cause analysis (RCA), problem management, and change management activities.
• Maintain and update standard operating procedures (SOPs), knowledge-base articles, and operational documentation.
• Perform or coordinate backup and restoration of IAM service configurations, as applicable.
• Prepare periodic and on-demand operational reports, analyze incident trends, and present service performance updates.
• Lead or facilitate monthly service review meetings and participate in weekly engineering calls.
• Coordinate with Hosting, Network Security, DLP, Malware Protection, and other infrastructure teams to resolve cross-functional issues.
• Coordinate with relevant vendors for break-fix support and replacement of applicable infrastructure components.
• Support access-request certification and validation activities as part of Tier 0 access operations.
• Identify opportunities to automate repetitive IAM operations using PowerShell and other supported tools.
• Follow security policies, access governance standards, and operational compliance requirements.

Required Technical Skills :

• Identity & Directory Services : Azure AD (Microsoft Entra ID), Active Directory.
• Identity and Access Management : User lifecycle management, access provisioning, de-provisioning, access reviews, and entitlement management.
• SSO & Authentication : Single Sign-On (SSO), Multi-Factor Authentication (MFA), authentication and authorization troubleshooting.
• Privileged Access Management : CyberArk administration and operational support.
• Identity Platform : Okta administration and troubleshooting.
• ITSM : ServiceNow incident, problem, and change management.
• Scripting : PowerShell for troubleshooting, administration, and operational automation.
• Documentation & Reporting : SOPs, knowledge-base management, incident reporting, and trend analysis.

Preferred Tools & Technologies :

• Semperis
• Veza – Identity Security Posture Management (ISPM) and entitlement management
• CrowdStrike
• Microsoft Defender

Experience Requirements :

• 5+ years of relevant experience in Identity & Access Management, identity operations, or directory services administration.
• Hands-on experience in L2 production support and incident management.
• Experience supporting enterprise IAM environments with Azure AD, Active Directory, Okta, and / or CyberArk.
• Understanding of 24x7 operational support, escalation management, and service restoration processes.
• Experience working with ITIL-based incident, problem, and change management processes.
• Ability to coordinate with L3 engineering teams, security teams, infrastructure teams, and external vendors.
• Strong analytical, troubleshooting, documentation, and communication skills.
• Good verbal and written English communication skills.

Preferred Certifications :

• Microsoft Certified: Identity and Access Administrator Associate (SC-300)
• Okta Certified Professional
• CyberArk Defender
• Agile Practitioner Certification

Ideal Candidate Profile :

The ideal candidate is a hands-on IAM operations professional with strong troubleshooting skills, experience handling L2 escalations, and the ability to coordinate operational activities across multiple teams. Candidates with practical experience in directory services, SSO/MFA, privileged access management, access lifecycle operations, and ServiceNow are preferred.

TECHJAYS

Lead – Infrastructure Security & Release Operations

Position: Lead – Infrastructure Security & Release Operations

Experience: 8+ Years

Location: Coimbatore / Hybrid (Remote option available)

Joining: Immediate or within 30 days preferred

Core Focus: Production Release Management, Change Control, Security Operations, SOC 2 Compliance, Audit Evidence, Identity & Access Management.

Tools & Platforms: Octopus Deploy, TeamCity, AWS (IAM, Security Groups, CloudTrail), Status Page, Endpoint Security Tools, GRC Platforms (Vanta, Drata, or similar).

About the Role

We are looking for a senior, execution-focused professional to own production release management, change control, and day-to-day security and compliance operations.

This role focuses on ensuring production changes are deployed safely, maintaining accurate SOC 2 audit evidence, managing security operations, and enforcing disciplined access controls.

The ideal candidate will bring hands-on experience managing production deployment pipelines, coordinating change approvals, supporting external audits, and maintaining security and compliance processes in a production environment.

This is a hands-on execution role. Strategic roadmaps, architecture review boards, and cross-company leadership responsibilities remain with the existing leadership team and are outside the scope of this position.

Key Responsibilities

1. Production Release & Deployment Management

• Own production release and deployment pipelines using Octopus Deploy and TeamCity.
• Implement and maintain zero-downtime deployment practices and rollback procedures.
• Troubleshoot failed or stuck deployments and coordinate timely resolution.
• Approve production changes, hotfixes, and feature toggle changes.
• Coordinate maintenance windows and communicate planned changes to customers through the status page.

2. Security, Compliance & Audit Management

• Own SOC 2 change management processes and maintain complete, audit-ready evidence.
• Work directly with external auditors throughout SOC 2, HIPAA, PCI, or equivalent audit cycles.
• Track vulnerability remediation, security patches, and corrective actions.
• Manage endpoint security tooling and triage externally reported vulnerabilities.
• Support customer security questionnaires and security-related sections of RFPs.

3. Identity & Access Management

• Administer identity and access management processes, including access reviews and MFA enforcement.
• Manage privileged access controls and production access permissions.
• Grant, review, and revoke access to databases, VPNs, and deployment tools.
• Maintain appropriate access records and supporting compliance evidence.

4. Operational Support

• Manage infrastructure and access-related tickets requiring change approval or production access.
• Ensure production changes follow established approval and documentation procedures.
• Provide occasional on-call and after-hours support when required for production operations.
• Maintain clear documentation of releases, approvals, incidents, and security activities.

Must-Have Requirements

• 8+ years of overall infrastructure or release engineering experience.
• 5+ years of direct ownership of production release and deployment pipelines, including rollback procedures.
• 5+ years of ownership of SOC 2 or equivalent compliance change management and audit evidence processes.
• 5+ years of hands-on security operations experience.
• Practical experience administering IAM, including access reviews and privileged access controls.
• Experience supporting customer-facing security questionnaires and RFP security sections.
• Direct experience working with external auditors through at least one complete audit cycle.

Nice-to-Have Skills

• AWS security experience, particularly IAM, security groups, and CloudTrail.
• Familiarity with vulnerability disclosure platforms such as HackerOne or Bugcrowd.
• Experience coordinating third-party penetration tests.
• Familiarity with GRC and compliance platforms such as Vanta, Drata, or similar tools.
• Experience with customer trust and security review platforms such as Conveyor or CSA STAR.
• Previous experience working at a SaaS company serving regulated industries.

What We're Looking For

• Strong ownership: Takes responsibility for production releases, security operations, and compliance evidence.
• Sound judgment: Willing to stop or reject a production change that does not meet the required standards and explain the decision clearly.
• Incident management: Maintains a calm, structured approach when deployments fail or production incidents occur.
• Clear communication: Communicates effectively with engineering teams, external auditors, and customer security stakeholders.
• Attention to detail: Maintains accurate documentation, access records, approvals, and audit evidence.
• Execution-focused mindset: Comfortable managing day-to-day operational responsibilities without relying on strategic leadership duties.

What We Offer

• Flexible work environment with Coimbatore office, hybrid, and remote options.
• Paid holidays and flexible time off.
• Medical insurance coverage of up to ₹4 lakh per person for self and family.
• Opportunities to support production infrastructure and security operations for global clients.
• A culture that values clarity, integrity, accountability, and continuous growth.

 Significant, hands-on experience with FircoSoft, including deep knowledge of:

   o    Continuity V6

   o    Screening Preparation

   o    Firco Utilities

• Strong development and configuration expertise using:

   o    Java, J2EE, Spring Boot

   o    IBM MQ, Kafka

   o    Shell Scripting

   o    Oracle SQL & PL/SQL

   o    Microservices and messaging technologies

• Proven experience delivering and supporting FircoSoft solutions in large, complex, enterprise environments

• Strong understanding of sanctions screening workflows and data processing at scale

• End-to-end knowledge of the SDLC, including production support and operational resilience

• Practical experience or formal training in Kubernetes and AWS concepts

• Hands-on exposure to CI/CD pipelines (e.g., Jenkins), application resiliency, and security best practices

We’re Hiring | Technology Lead – Java & AWS

Locations: Kochi | Trivandrum | Bangalore

Experience: 15–18 Years

Key Skills: Java, AWS, AI/ML

What We’re Looking For

Strong hands-on expertise in Java and enterprise application development.

Solid experience with AWS and cloud-based architectures.

Practical experience implementing AI/ML solutions.

Expertise in solution architecture, system integration, and scalable application design.

Proven ability to lead technical initiatives while remaining actively involved in coding, design, and troubleshooting.

Experience delivering end-to-end enterprise solutions.

Senior Software Engineer – .NET & Angular

Location: Bangalore

Experience: 7+ Years (7–15 Years)

Domain: US Life Insurance & Annuity – Mandatory

We are looking for a Senior Software Engineer with strong experience in .NET and Angular development, along with recent project experience in US Life Insurance and Annuity domain.

Key Skills: Angular, C#, .NET, ASP.NET, .NET Core, HTML, CSS, JavaScript, TypeScript, Web API, REST/SOAP, SQL Server and T-SQL.

Candidates should have strong full-stack development experience, good knowledge of web application development, API integration, database technologies and Agile methodology.

Qualification: B.Tech / MCA

Mandatory: Insurance domain experience with US Life Insurance & Annuity project experience in the recent 1 year.

Experience: 3–4 Years

Location: Hyderabad

Job Responsibilities:

• Provide L2 production support and troubleshoot application or infrastructure issues.
• Monitor alerts and incidents using Splunk, AppDynamics, or ThousandEyes.
• Perform event management, incident analysis, and root cause identification.
• Manage incidents, service requests, and escalations through ServiceNow.
• Coordinate with L1, L3, and relevant teams to ensure timely issue resolution.
• Monitor system performance and maintain service availability.

Required Skills:

• Hands-on experience in L2 Production Support.
• Knowledge of Event Management and Incident Management.
• Experience with ServiceNow.
• Working knowledge of Splunk, AppDynamics, or ThousandEyes.
• Strong troubleshooting, analytical, and communication skills.

Job Summary

We are looking for an experienced Application Support Engineer (L2) with expertise in supporting banking applications, monitoring production systems, troubleshooting incidents, and ensuring application availability and stability. The candidate should have strong SQL skills, knowledge of ITIL processes, experience with shell scripting, Grafana dashboards, Control-M job scheduling, and automation of routine support activities.

Key Responsibilities

• Provide L2 production support for critical banking applications and ensure high availability and performance.
• Monitor application health, system performance, logs, and alerts using Grafana and observability tools.
• Troubleshoot production incidents, perform root cause analysis (RCA), and implement permanent fixes.
• Write and execute SQL queries to investigate application issues, validate transactions, and perform data analysis.
• Monitor, manage, and troubleshoot batch jobs and workflows using Control-M.
• Perform log analysis and execute shell scripts for system checks, troubleshooting, and routine operational activities.
• Follow ITIL processes, including Incident Management, Problem Management, Change Management, and Service Request Management.
• Automate repetitive operational tasks using shell scripting and other automation techniques.
• Collaborate with development, infrastructure, database, and business teams to resolve production issues within agreed SLAs.
• Participate in incident bridges, provide timely updates to stakeholders, and prepare incident reports.
• Support application deployments, release activities, and post-deployment validation.
• Maintain support documentation, knowledge articles, SOPs, and operational runbooks.
• Ensure compliance with banking security policies, audit requirements, and operational procedures.

Required Technical Skills

• Application Support: Hands-on experience in L2 production support, incident troubleshooting, and application monitoring.
• SQL: Strong SQL query-writing skills, joins, subqueries, data validation, and troubleshooting database-related issues.
• Observability: Knowledge of application monitoring, log analysis, metrics, alerts, and performance troubleshooting.
• Grafana: Experience monitoring dashboards, analyzing metrics, identifying anomalies, and troubleshooting alerts.
• Control-M: Experience monitoring batch jobs, handling job failures, managing dependencies, and rerunning failed jobs.
• Shell Scripting: Basic to intermediate scripting for log analysis, health checks, file processing, and task automation.
• ITIL: Understanding of Incident, Problem, Change, and Service Request Management processes.
• Automation: Ability to automate repetitive support tasks and improve operational efficiency.
• Banking Domain: Understanding of banking applications, transaction processing, batch processing, and business-critical production operations.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience supporting business-critical applications in a banking or financial services environment.
• Knowledge of Linux/Unix operating systems and application/server logs.
• Familiarity with SLA management, production support rotations, and on-call support.
• Strong analytical, troubleshooting, communication, and stakeholder-management skills.

Key Competencies

• Incident prioritization and effective problem-solving.
• Root cause analysis and preventive action implementation.
• Production stability and service improvement.
• Coordination with cross-functional technical teams.
• Ability to work in a 24/7 support environment when required.

Overall Objective: Ensure stable and reliable banking application operations by proactively monitoring systems, resolving production incidents, automating routine activities, and meeting defined service-level agreements (SLAs).

Job Summary:

We are looking for an experienced L2 Production Support Engineer with hands-on experience in event management, incident handling, ServiceNow, and monitoring tools. The ideal candidate should have strong troubleshooting skills and experience in maintaining production system stability and resolving technical issues within defined SLAs.

Primary Skills:

• L2 Production Support
• Event Management and Incident Management
• ServiceNow
• Monitoring tools such as Splunk, AppDynamics, or ThousandEyes

Secondary Skills:

• Batch Monitoring and Scheduling
• Unix/Linux troubleshooting
• Windows Server troubleshooting

Key Responsibilities:

• Monitor production systems and applications to ensure availability and stability.
• Handle L2 incidents, events, alerts, and service requests.
• Use ServiceNow for incident logging, tracking, prioritization, and resolution.
• Analyze monitoring alerts using Splunk, AppDynamics, or ThousandEyes.
• Perform initial troubleshooting, identify root causes, and coordinate with relevant teams for issue resolution.
• Monitor batch jobs and scheduled tasks, and troubleshoot failures.
• Perform basic Unix/Linux and Windows Server troubleshooting.
• Ensure timely incident resolution in accordance with SLA requirements.
• Maintain incident records and provide updates to stakeholders.

Company Name – Wissen Technology

Group of companies in India – Wissen Technology & Wissen Infotech

Work Location – Whitefield, Bangalore

While you may already know about Wissen and the company history, here is a quick rundown for you.

About Wissen Technology

• The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.
• Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.
• Our workforce has highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
• Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.
• Globally present with offices US, India, UK, Australia, Mexico, and Canada.
• We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
• Wissen Technology has been certified as a Great Place to Work®.
• Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.
• Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.
• We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, Goldman Sachs, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.

Job Description – Software Engineer (Java Spring Boot + Angular)

Location: Whitefield, Bangalore (Work from Client Office)

Experience: 4–8 years

Role Overview

We are hiring Software Engineers with strong experience in Java Spring Boot and Angular to work on enterprise-level applications at the client office in Whitefield, Bangalore.

Key Responsibilities

• Develop and maintain backend services using Java, Spring Boot, REST APIs.
• Build interactive front-end modules using Angular.
• Collaborate with the lead, QA, and product team for high-quality delivery.
• Understand requirements, participate in design discussions, and contribute to technical solutions.
• Write clean, maintainable, and scalable code.
• Perform unit testing and integration testing.
• Fix bugs, optimize code, and improve application performance.

Technical Skills Required

• Strong coding skills in Java 8+, Spring Boot, RESTful API development.
• Experience working with Angular.
• Good understanding of Microservices concepts.
• Strong knowledge of SQL/NoSQL databases.
• Experience with version control (Git), CI/CD pipelines, and build tools.
• Familiarity with cloud services is a plus.

Soft Skills

• Good communication and teamwork skills.
• Ability to work independently and handle tasks with minimal supervision.
• Strong debugging and problem-solving skills