
We’re looking for an ERP Implementation and Technical Support Executive, with 1 - 3 years of experience, to join our highly efficient Enterprise Software Support team.
Responsibilities
- Conducting ERP Implementation
- Providing Training to end-Users
- Providing Online/Onsite Support
- Testing new updates
- Preparing onboarding and implementation plan of action
- Increasing customer success rate
Desired Candidate Profile
- Having 1 - 3 years experience in Software/ERP Support
- Working experience in Logistics/ CRM / Accounts/ Freight Forwarding / Custom Broking / Warehouse domain
- Having good verbal & written communication skills
- Having prior experience working with Logi-Sys ERP, Logi-Sys Pro, Live Impex software will be an added advantage
About Astrum Labs:
Astrum Labs is a product-based software company, providing integrated B2B applications in the field of logistics and financial technology. Within the logistics domain, our solutions focus on export documentation, advance license management, Exim trade, cargo tracing & tracking. Under the financial technology domain, our core competency lies in financial accounting software application, along with expense management, virtual payment instruments, and fractional/token-based payments. We strongly believe in providing our customers with applications that complement the existing ecosystem, improve productivity, and streamline businesses operations. We are growing at a rapid pace, and to support this growth, we are looking for truly dedicated, motivated, and super energetic individuals to join our team. Astrum is part of Softlink Global, one of the globally recognized and leading ERP providers in the logistics industry.
To know more, visit https://www.astrumlabs.co/">https://www.astrumlabs.co/ and https://softlinkglobal.com/">https://softlinkglobal.com/
At Astrum:
- We obsess over user experience and delight
- We are out there to provide the best logistics and financial technology software applications to small, medium, and large scale businesses
- We thrive on developing a culture of learning and continuous improvement, both for people and processes
- We invest in each other's growth
- We believe in complete transparency, open dialogue, and no hierarchies
- We make objective and data-driven decisions
- We believe in taking charge and getting it done
- We give a damn about our team's well-being and growth within the company
- We encourage experiments and creativity in Technology
- We want you to be able to lead your own team or a project once you are ready
- We want you to see our vision, and feel a part of our journey
We are committed to strengthening equality, diversity, and inclusion at our workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential.
The Perks:
- A stage to feel proud of your work
- Platform to take up higher responsibilities
- A fun work-life balance
- A chance to become part of a high growth company, keeping that Unicorn tag within our sights

About Astrum Labs
About
Astrum Labs is a product-based software company, providing integrated B2B applications in the field of logistics and financial technology. Within the logistics domain, our solutions focus on export documentation, advance license management, Exim trade, cargo tracing & tracking. Under the financial technology domain, our core competency lies in financial accounting software application, along with expense management, virtual payment instruments, and fractional/token-based payments. We strongly believe in providing our customers with applications that complement the existing ecosystem, improve productivity, and streamline businesses operations. We are growing at a rapid pace, and to support this growth, we are looking for truly dedicated, motivated, and super energetic individuals to join our team. Astrum is part of Softlink Global, one of the globally recognized and leading ERP providers in the logistics industry.
To know more, visit https://www.astrumlabs.co/ and https://softlinkglobal.com/
Connect with the team
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