Director of Engineering

We are seeking a Senior Laravel Developer with deep expertise in PHP and Laravel to design, develop, and maintain scalable and high-performance backend systems. The ideal candidate will have experience working with cloud infrastructure, payment integrations, and backend technologies.

Responsibilities

• Design, develop, and maintain scalable and high-performance backend systems using Laravel and PHP.
• Integrate third-party APIs, particularly Stripe, for payment processing.
• Work with cloud infrastructure (AWS, DigitalOcean) to deploy and manage applications.
• Implement, maintain, and optimize CI/CD pipelines using Github or Bitbucket.
• Develop and maintain webhooks for seamless communication between systems.
• Use RabbitMQ or other messaging queues for asynchronous tasks and communication.
• Ensure the application is secure, scalable, and optimized for performance.
• Collaborate with cross-functional teams to define and achieve project goals.

Requirements

• Proven experience as a Senior Laravel Developer or similar role.
• Strong proficiency in PHP and Laravel.
• Experience with cloud platforms like AWS and DigitalOcean.
• Familiarity with CI/CD pipelines and version control systems (Github/Bitbucket).
• Experience with message queues like RabbitMQ.
• Strong understanding of webhooks and API integrations.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.

• Design, implement, and maintain API-based applications and REST services.
• Proficiency with Node JS.
• Must have experience in cloud services Azure Cloud/AWS.
• Familiarity with database technology such as MySQL, PostgreSQL, and MongoDB.
• Develop high-quality, efficient, and scalable code.
• Understanding of Agile methodologies and SCRUM framework Strong debugging, analytical and problem-solving skills.
• Provide technical support during implementation efforts, working with technical team members and with business users as required to provide troubleshooting and solutions to technical issues.

Job Description: Salesforce Developer

Company: Mobile Programming LLC

Location: Remote

Shift Time: 8:30 PM to 5:30 AM

Experience: 5 to 7 Years

Skills: AI/ML tools, Python, R, or Java, Salesforce

Budget: 16 LPA

Mobile Programming LLC is seeking a skilled Salesforce Developer to join our team. As a Salesforce Developer, you will be responsible for designing, developing, and implementing Salesforce solutions that meet our clients' business needs. This is a remote position, and we are specifically looking for immediate joiners who can work during the shift time of 8:30 PM to 5:30 AM.

Responsibilities:

• Design, develop, and implement customized Salesforce solutions using Apex, Visualforce, and Lightning components.
• Collaborate with cross-functional teams, including business analysts and project managers, to gather requirements and translate them into technical designs.
• Customize and configure Salesforce using declarative tools like Process Builder, Workflows, and Flow.
• Integrate Salesforce with external systems using REST and SOAP APIs.
• Perform data migrations and data cleansing activities in Salesforce.
• Create and maintain technical documentation, including design specifications and test cases.
• Conduct unit testing and support system and user acceptance testing.
• Troubleshoot and resolve issues related to Salesforce configuration, customization, and integration.

Requirements:

• 5 to 7 years of experience as a Salesforce Developer.
• Proficiency in AI/ML tools, such as Python, R, or Java, is highly desired.
• Strong knowledge of Salesforce development technologies, including Apex, Visualforce, and Lightning components.
• Experience with Salesforce configuration using declarative tools.
• Familiarity with Salesforce integration using REST and SOAP APIs.
• Solid understanding of object-oriented programming concepts.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Ability to work independently and deliver high-quality results within tight deadlines.
• Salesforce certifications (e.g., Salesforce Platform Developer I and II) are a plus.

The budget for this position is 16 LPA (Lakh Per Annum).

If you are a talented Salesforce Developer with a passion for innovation and seeking a challenging opportunity, we would love to hear from you. Please note that only immediate joiners will be considered for this position.

Mandatory Skills: Exp in anyone MNC framework (Laravel/Codeigniter/CakePHP)

Roles and Responsibilities:

1. As a PHP Developer, you will be responsible for developing and coding all server-side logic using the CakePHP framework.
2. Writing back-end code and building efficient PHP modules.
3. Understand existing software products and contribute towards improving it.

You will be responsible for building and maintaining highly scalable data infrastructure for our cloud-hosted SAAS product. You will work closely with the Product Managers and Technical team to define and implement data pipelines for customer-facing and internal reports.

• Design and develop resilient data pipelines.
• Write efficient queries to fetch data from the report database.
• Work closely with application backend engineers on data requirements for their stories.
• Designing and developing report APIs for the front end to consume.
• Focus on building highly available, fault-tolerant report systems.
• Constantly improve the architecture of the application by clearing the technical backlog. 
• Adopt a culture of learning and development to constantly keep pace with and adopt new technolgies.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent
• Overall 8+ years of experience
• Expert level understanding of database concepts and BI.
• Well verse in databases such as MySQL, MongoDB and hands on experience in creating data models. 
• Must have designed and implemented low latency data warehouse systems.
• Must have strong understanding of Kafka and related systems.
• Experience in clickhouse database preferred.
• Must have good knowledge of APIs and should be able to build interfaces for frontend engineers.
• Should be innovative and communicative in approach
• Will be responsible for functional/technical track of a project

You will work with a top-notch tech team, working closely with the CTO and product team.  

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits.
We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass.  Works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

Hands on experience in Python in 2.x and 3.x versions

• Developed and deployed services in AWS serverless Architecture
• Developed REST API’s using serverless framework, AWS Lambda, API Gateway
• Developed queue and notification services using AWS components - SQS, SNS
• Implemented authorization and authentication using AWS Cognito pool
• Developed Facial recognition systems using AWS Rekognition
• Hands on experience in Flask, Tornado, Quartz framework
• Hands on experience in designing and working on MicroService & Monolithic architecture
• Basic understanding of front-end technologies HTML, CSS, JavaScript, jQuery

Mongo dB experience is must

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from the customer
• Ensuring that the correct level of priority is agreed with the customer
• The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue

SLA Management: Responsible for:

• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs

Jeopardy Management: Responsible for:

• Ensuring that the ticket is managed in line with Company’s jeopardy management process

Escalation Management: Responsible for:

• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database

Communication Responsible for:

• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set

Key skills & Experience

• An experienced Communications professional with a broad background in telecommunications at an operational level.
• Recognition of the issues

KEY COMPETENCIES

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility