Technical Lead - Oracle HCM at eClerx · Mumbai, Navi Mumbai · 12 - 20 years · ₹30L - ₹40L / yr · Posted 3 Jun 2022

Job Description:
We are looking for ‘Oracle Apps Lead’ with 12-plus years of work experience. As a part of our Technology/Solutions leadership team, you will be directly working with stakeholders to understand long-term strategic and mid-term business goals. This role will oversee both the Corporate Finance and HR which include Strong familiarity with Software Development Life Cycle.
Job Responsibilities:
- Experience in Analysis, Design, Development, Testing and Implementation of Software Applications using Oracle Applications R12x/12.0.6/12.2.5/Oracle Cloud spread across Implementations, Version upgrades, Data conversions and Customizations.
- Implementation and technical expertise in Oracle EBS Application Modules
- Good experience in PL SQL, Oracle Workflow, Oracle/OAF Forms, Reports, XML Publisher.
- Must have experience leading teams and Solution to deliver projects as Solution Architect to lead Blueprinting sessions and create a roadmap for project delivery and scope validation.
- Lead the translation of the client's business goals, objectives, and requirements into systems design
- Review and/or develop technical design documents to ensure completeness and feasibility with the overall ERP solution
Who We’re Looking For:
The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide opportunities for development, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives.

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Job Description — L2/L3 Oracle DBA and Oracle Apps DBA
Experience: 5–10 years of relevant experience
Support coverage: Dubai customer business hours and on-call support as required
Role Overview
We are seeking an experienced Oracle DBA and Oracle Apps DBA to support
customer Oracle Database and Oracle E-Business Suite (EBS) environments. The role
involves L2 incident resolution, L3 troubleshooting, performance tuning, patching,
upgrades, and maintaining database and application availability.
Key Responsibilities
Oracle Database Administration
∙Install, configure, administer, and maintain Oracle databases across
production and non-production environments.
∙Monitor database health, availability, performance, storage, and capacity.
∙Troubleshoot database incidents, connectivity failures, locking, blocking, and
resource issues.
∙Analyse AWR and ASH reports, SQL execution plans, and database wait
events to resolve performance problems.
∙Configure and manage RMAN backups; perform recovery and restore
validation.
∙Administer Oracle RAC, ASM, Grid Infrastructure, and Data Guard
environments.
∙Perform database patching, upgrades, migrations, and refreshes through
approved change procedures.
∙Manage database users, roles, privileges, auditing, and security controls.
∙Execute disaster recovery drills, Data Guard switchovers, and failovers.
∙Automate routine administration and monitoring using shell scripts and SQL.
Oracle Applications DBA
∙Administer Oracle E-Business Suite R12.2 application and database tiers.
∙Monitor and troubleshoot concurrent managers, concurrent requests,
Workflow Mailer, application services, and login issues.
∙Perform EBS online patching using ADOP and manage the associated
patching lifecycle.
∙Clone and refresh EBS environments using supported tools, including Rapid
Clone.
∙Maintain application configuration using AutoConfig and context files.
∙Administer EBS-related WebLogic Server, Oracle HTTP Server, and Forms
services.
∙Troubleshoot application-tier performance and coordinate with functional
and development teams.
∙Support EBS upgrades, technology-stack patches, certificate renewals, and
integration-related incidents.
∙Maintain operational procedures for application startup, shutdown, backup,
recovery, and maintenance.
L2/L3 Support and Customer Operations
∙Own incidents and service requests within agreed SLAs.
∙Provide L2 troubleshooting and escalate complex issues with complete
diagnostic evidence.
∙Lead L3 investigation, root-cause analysis, and permanent corrective actions.
∙Support major incidents, communicate progress, and document recovery
actions.
∙Raise and manage Oracle Support service requests.
∙Prepare change plans, risk assessments, validation steps, and rollback
procedures.
∙Maintain runbooks, knowledge articles, configuration records, and shift
handovers.
∙Coordinate with customer teams and internal infrastructure, storage,
network, and application teams.
∙Mentor junior DBAs and identify opportunities to reduce recurring incidents.
Required Skills and Experience
∙Hands-on production experience administering Oracle Database, including
Oracle 10g, 11g, 12c, 18c and 19c.
∙Strong experience supporting Oracle EBS R12.2 as an Apps DBA.
∙Practical knowledge of RAC, ASM, Data Guard, RMAN, Data Pump, and





