CloudOps Engineer GCP (Infra)

at Searce Inc

DP
Posted by Reena Bandekar
icon
Pune
icon
5 - 7 yrs
icon
₹1L - ₹7L / yr
icon
Full time
Skills
Google Cloud Platform (GCP)
cloudops
Cloud Computing
Technical support
IT infrastructure
We are looking for candidates who is ready to work in 24/7 support model & who can join us immediately or in 30days.
Who has  worked on Kubernetes & Terraform + having exp on client services. 

Exp - 5 to 7yrs

Skills:-

GCP Senior Cloud Engineer:
- GKE (Google Kubernetes Engine)
- GCE or VMs (Google Compute Engine)
- CloudSQL (for supported DB Engines)
- IAM
- VPC (VPN and other network services)
- GCS (Google Cloud Storage)
- Load Balancing
- Cloud Build
- StackDriver and other monitoring and troubleshooting services
- Audit Logs
- BigQuery
- Google App Engine
- Security related services of GCP
- Command over the OS (Linux & Windows) is must
- Terraform
- Excellent communication skills
Read more

About Searce Inc

Searce is a cloud, automation & analytics led process improvement company helping futurify businesses. Searce is a premier partner for Google Cloud for all products and services. Searce is the largest Cloud Systems Integrator for enterprises with the largest # of enterprise Google Cloud clients in India.

 

Searce specializes in helping businesses move to cloud, build on the next generation cloud, adopt SaaS - Helping reimagine the ‘why’ & redefining ‘what’s next’ for workflows, automation, machine learning & related futuristic use cases. Searce has been recognized by Google as one of the Top partners for the year 2015, 2016.

 

Searce's organizational culture encourages making mistakes and questioning the status quo and that allows us to specialize in simplifying complex business processes and use a technology agnostic approach to create, improve and deliver.

 

Read more
Founded
2004
Type
Products & Services
Size
100-1000 employees
Stage
Profitable
View full company details
Why apply to jobs via Cutshort
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
2101133
Matches delivered
3712187
Network size
15000
Companies hiring

Similar jobs

Cloud Solution Architect

at Leading Payment Solution Company

Cloud Computing
Solution architecture
Solution Architect
Cloud Architect
Cloud Engineer
Windows Azure
Microsoft Windows Azure
IT infrastructure
icon
Chennai
icon
3 - 6 yrs
icon
₹4L - ₹13L / yr
Requirements

- Work with cloud application migration leaders to define and create application migration
plans
- Work with Infra engineer, Dev Ops, Application Teams and others in executing migration
projects to ensure minimal risk and business disruption
- Provide cloud migration expertise covering infrastructure, application architectures, cloud
capabilities, security, etc.
- In collaboration with application teams, review and identify candidate applications for
cloud migration based on pre-defined application rationalization
- Define appropriate migration strategy for each application (Rehost, Re-Platform,
Rearchitect, etc.) while considering cost and complexity of the various options
- Help identify potential risks that may impact migration projects and identify appropriate
mitigating actions
- Ensure migrated applications comply with required security requirements
- Measure relevant cloud application migration KPIs to ensure overall program health and
migration efficiency.
- Experience with configuration, migration, and deployment experience related to Azure
and AWS/Other cloud platforms IaaS/PaaS Technologies
- Work closely with Cybersecurity to monitor the company's cloud privacy.
- Respond to technical issues in a professional and timely manner.
- Identify the top cloud architecture solutions to successfully meet the strategic needs of
the company.
- Knowledge on CI/CD using Azure DevOps
- Must have skills: Microsoft Azure IaaS, PaaS, IaC, Cloud Native know-how, Application
development knowledge.
- Add-on skills: DevOps – Terraform/Ansible/Jenkins/Chef, Cloud Security
Read more
Job posted by
Jayaraj E

Customer Support Representative

at HighLevel LLC

Founded 2018  •  Product  •  100-500 employees  •  Profitable
Technical support
Customer Support
icon
Remote only
icon
2 - 5 yrs
icon
Best in industry

Who We Are: Highlevel is a thriving start-up, comprised of passionate individuals who like to have fun and work really hard to provide exceptional service for our clients across 15 countries! We are empowering marketing agencies and entrepreneurs by providing all of the resources needed to succeed online. Our mission is to help our clients grow at a faster rate and turn into 8 figure businesses. High Level is the FASTEST growing, white label platform for Digital Marketing Agencies, CRM, email, 2-way SMS, funnel builder, AND MORE! Want to learn more? Check out our website: https://www.gohighlevel.com/

Who You Are: Is “customer service” your middle name? Do you look for proactive ways to get in front of customer inquiries before they become issues? Do you understand the differences between Customer Success and Customer Support, but can thrive in either role? We are looking for strategic thinkers with creative problem-solving skills, excellent communication and a belief that all-hands-on-deck teamwork and collaboration are the keys to success!

The other requirements for this position are:



  • Previous customer service experience in a relevant capacity - even better if you’ve been in Customer Success or Tech Support.
  • Excellent written/verbal English communication skills required, fluency in other languages is a plus!
  • B2B Marketing or SaaS experience preferred, not required.
  • Ability to easily adapt to CRM systems and automation tools.
  • You can maintain a positive, empathetic, and professional attitude to customers/clients at all times.
  • Ideally, you LOVE tech, marketing, and are constantly learning new things.
  • Ability to pass a pre-employment background check specific to the position applied for.

Day-to-Day: On a day-to-day basis you will be building strong relationships with our clients to ensure a successful experience with HighLevel products and services. This may include:

  • Fielding and servicing all direct customer inquiries and requirements, working in conjunction with the internal teams in accordance with agreed strategies and business plans.
  • Assisting with new client trial-to-pay conversion through contributing to demos, taking part in presentations, and speaking to the long-term success of clients.
  • Daily correspondence through any number of channels, including video conferencing, email, telephone and social media inquiries - from customers regarding requirements that include product information, pricing, services, and delivery information.
  • Providing customer service on small to midsize accounts of moderate complexity.
  • Providing regular status reports and communication on the progress of client concerns, issues, and bugs both internally and externally.
  • Conducting product training to clients as needed.
  • Addressing and resolving customer conflicts in an effective and professional approach.
  • Acting as a liaison with colleagues throughout all HighLevel departments to drive a common strategy.

 

Job Type: Full-time

Read more
Job posted by
Apoorva P

SFDC Developer

at Hiring for a Tier 1 client who has global presence

Agency job
via Jobdost
Salesforce
SFDC
Salesforce.com
VFD
Salesforce Apex
Salesforce Lightning
Cloud Computing
Community Management
Adobe Marketing Cloud
Salesforce Visualforce
sfdc developer
triggers
asynchronous apex
icon
Remote, Bengaluru (Bangalore), Noida, Gurugram
icon
4 - 10 yrs
icon
₹25L - ₹35L / yr

Client is looking for a SFDC Developer to join our team of bright thinkers and doers. You will be part of a highly skilled capability group, working for clients across various industry verticals, to develop high-end software products/ services, involving configuration and customization. You should have an exceptional verbal and communication qualities and be able to present and communicate technical designs and solutions to peers. We are on a mission to transform the world, and you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions.

 

Your Impact:

  • Interact clearly with clients and the on-shore and off-shore project teams
  • Regular involvement in thought leadership Best Practices development
  • Facilitate end to end project design & development while working closely with global client

 

Your Skills & Experience:

  • 4 to 10 years of development experience in SFDC
  • Excellent hands-on experience in Salesforce application development including VF, Apex Triggers, Asynchronous Apex
  • Deep knowledge of Lightning framework
  • Expertise in Business Requirement gathering, Analysis & conceptualizing high-level architectural framework & design
  • Experience working with Sales or Service cloud, Community Cloud, Marketing Cloud
  • Conceptualize end to end integration projects & knowledge of authentication mechanism
  • Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration
  • Working knowledge on continuous integration, working with repositories (e.g. Git)
  • Should have experience to design the data flow and work with any ETL or dataloader
  • Excellent experience in designing and architecting large scale applications
  • Thorough understanding of Solution architecting & Estimation process
  • Excellent consulting skills, oral and written communication, presentation, and analytical skills

 

Set Yourself Apart With:

  • Salesforce Certifications
  • Knowledge of Heroku, Angular.js and Salesforce Einstein, Salesforce CPQ, CloudCraze B2B
  • sIncident and problem management skills
  • Ability to provide necessary coaching to bring juniors up to speed on the technology
  • Exceptional written skill for solution documentation creation for both technical and non-technical material
  • Background in force.com platform and deployment experience in an outsourced service environment
  • Articulation skills & Good team player
  • Self-starter and self-learner with keen interest to grow
  • Process orientation and the ability to define and setup processes
  • Mentoring team members

 

Benefits of Working Here:

  • Gender Neutral Policy
  • 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
  • Generous parental leave and new parent transition program
  • Flexible work arrangements
  • Employee Assistance Programs to help you in wellness and well being

 

Career level –Senior Associate

Salary Upto 35 LPA. 

Location: Bengaluru / Noida / Gurugram , Also allows remote working from any where. 

Read more
Job posted by
Sathish Kumar

Application Support Engineer

at Shiprocket

Founded 2012  •  Product  •  500-1000 employees  •  Profitable
Technical support
MySQL
Postman
RESTful APIs
Tech Support
API
icon
Delhi
icon
2 - 6 yrs
icon
₹5L - ₹15L / yr
Job Description

Shiprocket is seeking a Technical Lead to head the technical support team responsible for helping customers answer general product questions as well as Integration related queries on the Shiprocket platform. Also, assist customers with various integration processes. This key function is part of our rapidly growing team and will present the opportunity to collaborate closely with Customer Success, Product, and Engineering to ensure customer satisfaction.

We're looking for a motivated, self-starter who is comfortable wearing multiple hats and thrives in a dynamic environment. The ideal candidate will have exceptional Techincal Support skills, solid technical experience, and proven experience successfully growing a distributed support team at an enterprise SaaS organization. You must be nimble, highly-collaborative, and able to think on your feet. This is a great opportunity to join a rapidly accelerating organization.

Responsibilities
• Manage and grow a team of Techincal Support Engineers
• Establish Techincal support best practices and implement support processes to drive consistency across the team and enhance customer satisfaction.
• Manage the activities of the team through ongoing oversight of the support queue to ensure that tickets are followed up on, kept up to date, and properly closed to ensure adherence.
• Assist the team with issue resolution and act as a point of escalation when needed.
• Identify recurring issues, perform root cause analysis, and provide suggestions to Engineering, Product, and Customer Education teams to drive a decrease in support tickets.
• Maintain regularly scheduled team meetings.
• Provide coaching and development feedback to team members.
• Screen, interview and hire Technical Support Engineers.
• Ensure a smooth onboarding process for new hires.

Requirements
• 3+ years in a Techincal Support role in an enterprise SaaS environment.
• Basic knowledge of Mysql, POSTMAN, and REST APIs is a must.
• Knowledge of Ecommerce Platforms like Magento, Woocommerce, Amazon, Shopify, etc. is a plus.
• Excellent interpersonal and customer service skills.
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
• Ability to deal with difficult situations and work calmly and professionally under pressure.
• Logical approach to troubleshooting, including good analytical and problem-solving skills.
• Experience with ticket/logging tools, e.g. Freshdesk, Jira.
• Experience with writing and organizing customer-facing help documentation.
• Ability to thrive in a highly ambiguous environment. Startup experience is a major plus.
• Bachelor's degree in a related field or equivalent years of relevant experience required.
Read more
Job posted by
sunil kumar

GCP Engineer

at Datametica Solutions Private Limited

Founded 2013  •  Products & Services  •  100-1000 employees  •  Profitable
Google Cloud Platform (GCP)
SQL
BQ
icon
Pune, Hyderabad
icon
2 - 6 yrs
icon
₹3L - ₹15L / yr

Datametica is looking for talented Big Query engineers

 

Total Experience - 2+ yrs.

Notice Period – 0 - 30 days

Work Location – Pune, Hyderabad

 

Job Description:

  • Sound understanding of Google Cloud Platform Should have worked on Big Query, Workflow, or Composer
  • Experience in migrating to GCP and integration projects on large-scale environments ETL technical design, development, and support
  • Good SQL skills and Unix Scripting Programming experience with Python, Java, or Spark would be desirable.
  • Experience in SOA and services-based data solutions would be advantageous

 

About the Company: 

www.datametica.com

Datametica is amongst one of the world's leading Cloud and Big Data analytics companies.

Datametica was founded in 2013 and has grown at an accelerated pace within a short span of 8 years. We are providing a broad and capable set of services that encompass a vision of success, driven by innovation and value addition that helps organizations in making strategic decisions influencing business growth.

Datametica is the global leader in migrating Legacy Data Warehouses to the Cloud. Datametica moves Data Warehouses to Cloud faster, at a lower cost, and with few errors, even running in parallel with full data validation for months.

Datametica's specialized team of Data Scientists has implemented award-winning analytical models for use cases involving both unstructured and structured data.

Datametica has earned the highest level of partnership with Google, AWS, and Microsoft, which enables Datametica to deliver successful projects for clients across industry verticals at a global level, with teams deployed in the USA, EU, and APAC.

 

Recognition:

We are gratified to be recognized as a Top 10 Big Data Global Company by CIO story.

 

If it excites you, please apply.

Read more
Job posted by
Sayali Kachi

User Support Engineer

at CK-12 Foundation

Founded 2007  •  Product  •  20-100 employees  •  Raised funding
Technical support
Tech Support
Zendesk
Web browsers
Javascript
HTML/CSS
icon
Bengaluru (Bangalore)
icon
3 - 6 yrs
icon
Best in industry

The two fundamental aspects of the Support Engineer are: 

  • Be the voice of the users
  • Do everything you can to help resolve the user's issue

 

This involves taking often challenging technical issues from the customer via phone or email and doing everything that is necessary to resolve the issue quickly and professionally. You will be expected to handle all Level 1-3 issues and your day will have a mix of all kinds of different support requests. This position works with users to determine and resolve their issues with CK-12 products that include web and mobile applications. This position focuses on utilizing exceptional customer service skills along with technical skills and expertise to resolve application issues.

 

This position interacts with customers, partners and internal staff. The role requires coordination and support between CK-12's end users, internal staff, and external partners to ensure satisfactory resolution of issues. This position is responsible for resolving issues that may involve short turnaround times and challenging customer interactions. Support Engineers must be able to maintain a professional attitude and composure throughout all situations. Requires written documentation of customer communications in a support ticketing system.

 

Technical Support Responsibilities:

  • A customer oriented mindset to be the advocate for each and every user
  • Provide support to end users including troubleshooting, diagnosing, resolving, and documenting issues
  • Address user account issues, such as password resets, account reactivation, login issues etc
  • Maintain a user facing knowledge base, including authoring and updating help center articles
  • Manage multiple cases at one time
  • Support the roll-out of new releases
  • Communicate issues to engineering and QA, and work with these teams to troubleshoot technical issues
  • Provide timely and accurate reports on customer feedback to management and product teams


Technical Support Requirements:

  • Degree in computer science or information technology, or equivalent experience and/or certifications
  • Minimum three years of experience in user/customer support or a similar role
  • Proficiency in Chrome, Windows and Mac OS
  • Basic understanding of HTML and Javascript
  • Ability to use browser debugging console and inspector
  • Attention to detail and good problem-solving skills
  • Excellent interpersonal skills
  • Good written and verbal communication
  • Proficiency with Zendesk Support and Zendesk Guide or equivalent ticketing system
  • Proficiency with BugZilla or issue tracking system
  • Knowledge about web applications, standard web user behaviors and interactions
  • Familiarity with Education Technology including Learning Management Systems such as Canvas, Schoology and Google Classroom is a definite plus
Read more
Job posted by
Namrata Chinchanikar

Technical Support Operator - Robot

at Cognicept Systems

Founded 2018  •  Products & Services  •  20-100 employees  •  Raised funding
Technical support
Customer Support
Customer Service
icon
Bengaluru (Bangalore)
icon
0 - 5 yrs
icon
₹1L - ₹3L / yr
Job Description:
Robot Pilots are the front line of Cognicept’s operation and play an essential role in
the successful deployment of robotics: remotely resolving, analyzing, and reporting
robot errors. Providing a quick resolution to the client robot system is the highest
priority. These interventions ultimately lead to better performance and more
sophisticated applications of robotic systems. Robot Pilots use an error reporting
management system to document their interventions and findings into a
centralized database which is then used by the client, other Cognicept Robot Pilots,
and our engineers located worldwide.

Key responsibilities :
- Incident Management for robot issues within SLA.
- Error handling and resolution.
- Remote monitoring and robot operations.
- Help robots find their way by remotely correcting their internal “GPS” location and
driving/controlling the robot through unpredictable situations using
Cognicept’s propriety intervention system (it’s like a video game).
- Identify and report errors/failures/bugs, and suggest improvements to
processes and technologies.
- Manage inbound and outbound calls in a timely manner.
- Follow communication “scripts” and standard operating procedures.
- Identify customers’ needs, clarify information, research every issue and
provide solutions and/or alternatives.
- Keep detailed records of all interventions in the Cognicept database.
- Track personal/team qualitative and quantitative KPIs with your line manager.
- Take part in training and other learning opportunities to expand knowledge of
Cognicept and the position.

Skills/Qualifications:
- Experience with incident management, customer service and tech support preferred.
- Solid oral and written communication skills.
- Solid reading comprehension and listening skills.
- A keen eye for detail.
- Ability to work both independently and as part of a team.
- Excellent time to task management.
- Owns a laptop that runs Google Chrome and has a headset. (BYOD culture)
- Owns a functional smartphone with a data plan and an Indian phone number.
- Able to work in 24/7 shift with 6 days of working.
Read more
Job posted by
Abhinandan Karki

Technical Support - L3 - Active Directory

at Our client is a hi-tech IT product company.

Agency job
via fidelity it jobs
Technical support
Tech Support
Product support
Active Directory
Customer Support
Apache Tomcat
Troubleshooting
Cloud
icon
Mumbai
icon
7 - 14 yrs
icon
₹20L - ₹25L / yr
We are hiring for Permanent Opportunity for for L3 Product Support Engineers

Skills :-
- Operating systems - Windows Server/Windows Client.
- Hands on experience in troubleshooting Windows OS and application related issues.
Infrastructure technologies - AD (Active Directory), DNS, DHCP, IIS
- Good working knowledge of MS Office suite
-Strong foundation of Networking Principles.
- Web servers like Apache/Tomcat

Job Description : As a L3 Product Support, you will need to :
- Should have a minimum of 4+ years of L2 / L3 level Support experience.
- Should be able to interface with the customer's IT teams.
- Should have very good communication skills.
- The candidate should have a good understanding and working knowledge of Active Directory, Databases like Oracle/MSSQL, LDAP, J2EE web servers like Apache/Tomcat, SSL connectivity.
- Flexible and open to traveling as he/she may need to frequently travel to customer locations.
Read more
Job posted by
Abhishek Kumar

Technical Specialist - Associate - Media Management

at CommVault

Founded 1988  •  Product  •  500-1000 employees  •  Profitable
Media Management
SAN
Network-attached storage (NAS)
Active Directory
Linux/Unix
Technical support
icon
Bengaluru (Bangalore)
icon
4 - 7 yrs
icon
₹4L - ₹17L / yr
The Customer Support Associate works within a team of technical support professionals aimed at delivering technical solutions for Commvault's customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue from initial pick-up all the way to working with the development team on identifying a possible solution.  This position is part of our Media Management group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the opportunity to grow with us. Our Media Management Group is focused around but not limited to backups of storage technologies within the Commvault suite, this includes SAN, NAS, Netapp, storage appliances. We are a source of expertise for not just our customer base but also our partners and consultants on site.Why Commvault?You get the - Freedom to make an impact, together- . We thrive upon collaboration by designing our offices and cafes to spark conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we- re passionate about equality and integrity. We go beyond- each and every day.Position Responsibilities include :- Troubleshoot and resolve complex support problems- Troubleshoot customer issues using remote desktop software- Successfully interact through phone and email with customers as you solve their problems- Dedication to the success and satisfaction of our customers- Recreation of problems in house- Root Cause Analysis and / or provision of examples of software bug- Working independently and as a team to come up with the best solutions to a customer problem. - Providing best-in-class phone based support for a variety of complex, time critical issues.- Using and sharing your knowledge of a wide range of technologies- Working remotely on enterprise level customers and dark sites- Having the opportunity to build labs and simulators- Ability to be involved in product BETA testing- Contributing to our Solutions Engine and online forumsPosition Requirements include :- At least 5+ years of technical/customer support experience- Thorough knowledge of administration and trouble shooting in storage technologies (think troubleshooting via the event logs, acquiring crash and application dumps, analysing network packets, windows firewall, VSS). - Strong understanding of SAN & NAS. - Networking and troubleshooting connectivity, name resolution and performance based issues with OS and/or hardware. Microsoft clustering technologies and and TCP/IP and DNS- Understanding backup theory and design. Backup and data management fundamentals- Previous experience with backup software such as Veritas, Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus- Linux Skills - desirable- Previous experience troubleshooting enterprise environments- Strong customer relations skills.- Strong multi-tasking and prioritization skills. -Strong written and verbal communication skills.- Excellent team player.
Read more
Job posted by
Vinay Kumar

Tech Cofounder

at Inorison

Founded 2015  •  Products & Services  •  0-20 employees  •  Raised funding
Java
Android Development
Cloud Computing
Embedded Systems
Product Strategy
icon
Belgaum
icon
2 - 7 yrs
icon
₹0L / yr
We are a bunch of budding inventors who are looking forward for anyone who is willing to deliver the difference. New age problems need new age solutions. Ideas are nothing unless shipped. Here is a platform that can help you attain your Dreams. Inorison Technologies provides you a fresh outlook in finding your authentic self that’s buried beneath the cut-throat competition. Amalgamation of your sheer talent to our work-in-progress laced with undivided commitment and hard work shall foster a million angles in making the world better. We together can craft technologies and full featured products that have risen from the tangled web of thoughts.
Read more
Job posted by
Akshay Badiger
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
Get to hear about interesting companies hiring right now
iconFollow Cutshort
Want to apply to this role at Searce Inc?
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Learn more
Get to hear about interesting companies hiring right now
iconFollow Cutshort