Staff Engineer-DevOps

PortOne is re−imagining payments in Korea and other international markets. We are a Series B funded startup backed by prominent VC firms Softbank and Hanwa Capital

https://portone.io/global/en

PortOne provides a unified API for merchants to integrate with and manage all of the payment options available in Korea and SEA Markets - Thailand, Singapore, Indonesia etc. It's currently used by 2000+ companies and processing multi-billion dollars in annualized volume. We are building a team to take this product to international markets, and looking for engineers with a passion for fintech and digital payments.

Culture and Values at PortOne

• You will be joining a team that stands for Making a difference.
• You will be joining a culture that identifies more with Sports Teams rather than a 9 to 5 workplace.
• This will be remote role that allows you flexibility to save time on commute
• Your will have peers who are/have
• Highly Self Driven with A sense of purpose
• High Energy Levels - Building stuff is your sport
• Ownership - Solve customer problems end to end - Customer is your Boss
• Hunger to learn - Highly motivated to keep developing new tech skill sets

Who you are ?

* You are an athlete and Devops/DevSecOps is your sport.

* Your passion drives you to learn and build stuff and not because your manager tells you to.

* Your work ethic is that of an athlete preparing for your next marathon. Your sport drives you and you like being in the zone.

* You are NOT a clockwatcher renting out your time, and NOT have an attitude of "I will do only what is asked for"

* Enjoys solving problems and delight users both internally and externally

* Take pride in working on projects to successful completion involving a wide variety of technologies and systems

* Posses strong & effective communication skills and the ability to present complex ideas in a clear & concise way

* Responsible, self-directed, forward thinker, and operates with focus, discipline and minimal supervision

* A team player with a strong work ethic

Experience

* 2+ year of experience working as a Devops/DevSecOps Engineer

* BE in Computer Science or equivalent combination of technical education and work experience

* Must have actively managed infrastructure components & devops for high quality and high scale products

* Proficient knowledge and experience on infra concepts - Networking/Load Balancing/High Availability

* Experience on designing and configuring infra in cloud service providers - AWS / GCP / AZURE

* Knowledge on Secure Infrastructure practices and designs

* Experience with DevOps, DevSecOps, Release Engineering, and Automation

* Experience with Agile development incorporating TDD / CI / CD practices

Hands on Skills

* Proficient in atleast one high level Programming Language: Go / Java / C

* Proficient in scripting - bash scripting etc - to build/glue together devops/datapipeline workflows

* Proficient in Cloud Services - AWS / GCP / AZURE

* Hands on experience on CI/CD & relevant tools - Jenkins / Travis / Gitops / SonarQube / JUnit / Mock frameworks

* Hands on experience on Kubenetes ecosystem & container based deployments - Kubernetes / Docker / Helm Charts / Vault / Packer / lstio / Flyway

* Hands on experience on Infra as code frameworks - Terraform / Crossplane / Ansible

* Version Control & Code Quality: Git / Github / Bitbucket / SonarQube

* Experience on Monitoring Tools: Elasticsearch / Logstash / Kibana / Prometheus / Grafana / Datadog / Nagios

* Experience with RDBMS Databases & Caching services: Postgres / MySql / Redis / CDN

* Experience with Data Pipelines/Worflow tools: Airflow / Kafka / Flink / Pub-Sub

* DevSecOps - Cloud Security Assessment, Best Practices & Automation

* DevSecOps - Vulnerabiltiy Assessments/Penetration Testing for Web, Network and Mobile applications

* Preferrable to have Devops/Infra Experience for products in Payments/Fintech domain - Payment Gateways/Bank integrations etc

What will you do ?

Devops

* Provisioning the infrastructure using Crossplane/Terraform/Cloudformation scripts.

* Creating and Managing the AWS EC2, RDS, EKS, S3, VPC, KMS and IAM services, EKS clusters & RDS Databases.

* Monitor the infra to prevent outages/downtimes and honor our infra SLAs

* Deploy and manage new infra components.

* Update and Migrate the clusters and services.

* Reducing the cloud cost by enabling/scheduling for less utilized instances.

* Collaborate with stakeholders across the organization such as experts in - product, design, engineering

* Uphold best practices in Devops/DevSecOps and Infra management with attention to security best practices

DevSecOps

* Cloud Security Assessment & Automation

* Modify existing infra to adhere to security best practices

* Perform Threat Modelling of Web/Mobile applications

* Integrate security testing tools (SAST, DAST) in to CI/CD pipelines

* Incident management and remediation - Monitoring security incidents, recovery from and remediation of the issues

* Perform frequent Vulnerabiltiy Assessments/Penetration Testing for Web, Network and Mobile applications

* Ensure the environment is compliant to CIS, NIST, PCI etc.

Here are examples of apps/features you will be supporting as a Devops/DevSecOps Engineer

* Intuitive, easy-to-use APIs for payment process.

* Integrations with local payment gateways in international markets.

* Dashboard to manage gateways and transactions.

* Analytics platform to provide insights

About Kiru:

Kiru is a forward-thinking payments startup on a mission to revolutionise the digital payments landscape in Africa and beyond. Our innovative solutions will reshape how people transact, making payments safer, faster, and more accessible. Join us on our journey to redefine the future of payments.

Position Overview:

We are searching for a highly skilled and motivated DevOps Engineer to join our dynamic team in Pune, India. As a DevOps Engineer at Kiru, you will play a critical role in ensuring our payment infrastructure's reliability, scalability, and security.

Key Responsibilities:

• Utilize your expertise in technology infrastructure configuration to manage and automate infrastructure effectively.
• Collaborate with cross-functional teams, including Software Developers and technology management, to design and implement robust and efficient DevOps solutions.
• Configure and maintain a secure backend environment focusing on network isolation and VPN access.
• Implement and manage monitoring solutions like ZipKin, Jaeger, New Relic, or DataDog and visualisation and alerting solutions like Prometheus and Grafana.
• Work closely with developers to instrument code for visualisation and alerts, ensuring system performance and stability.
• Contribute to the continuous improvement of development and deployment pipelines.
• Collaborate on the selection and implementation of appropriate DevOps tools and technologies.
• Troubleshoot and resolve infrastructure and deployment issues promptly to minimize downtime.
• Stay up-to-date with emerging DevOps trends and best practices.
• Create and maintain comprehensive documentation related to DevOps processes and configurations.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Proven experience as a DevOps Engineer or in a similar role.
• Experience configuring infrastructure on Microsoft Azure
• Experience with Kubernetes as a container orchestration technology
• Experience with Terraform and Azure ARM or Bicep templates for infrastructure provisioning and management.
• Experience configuring and maintaining secure backend environments, including network isolation and VPN access.
• Proficiency in setting up and managing monitoring and visualization tools such as ZipKin, Jaeger, New Relic, DataDog, Prometheus, and Grafana.
• Ability to collaborate effectively with developers to instrument code for visualization and alerts.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and teamwork skills.
• A proactive and self-motivated approach to work.

Desired Skills:

• Experience with Azure Kubernetes Services and managing identities across Azure services.
• Previous experience in a financial or payment systems environment.

About Kiru:

At Kiru, we believe that success is achieved through collaboration. We recognise that every team member has a vital role to play, and it's the partnerships we build within our organisation that drive our customers' success and our growth as a business.

We are more than just a team; we are a close-knit partnership. By bringing together diverse talents and fostering powerful collaborations, we innovate, share knowledge, and continually learn from one another. We take pride in our daily achievements but never stop challenging ourselves and supporting each other. Together, we reach new heights and envision a brighter future.

Regardless of your career journey, we provide the guidance and resources you need to thrive. You will have everything required to excel through training programs, mentorship, and ongoing support. At Kiru, your success is our success, and that success matters because we are the essential partners for the world's most critical businesses. These companies manufacture, transport, and supply the world's essential goods.

Equal Opportunities and Accommodations Statement:

Kiru is committed to fostering a workplace and global community where inclusion is celebrated and where you can bring your authentic selfbecause that's who we're interested in. If you are interested in this role but don't meet every qualification in the job description, don't hesitate to apply. We are an equal opportunity employer.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

Looking for an experienced candidate with strong development and programming experience, knowledge preferred-

• Cloud computing (i.e. Kubernetes, AWS, Google Cloud, Azure)
• Coming from a strong development background and has programming experience with Java and/or NodeJS (other programming languages such as Groovy/python are a big bonus)
• Proficient with Unix systems and bash
• Proficient with git/GitHub/GitLab/bitbucket

Desired skills-

• Docker
• Kubernetes
• Jenkins
• Experience in any scripting language (Phyton, Shell Scripting, Java Script)
• NGINX / Load Balancer
• Splunk / ETL tools

MLOps Engineer

Required Candidate profile :

• 3+ years’ experience in developing continuous integration and deployment (CI/CD) pipelines (e.g. Jenkins, Github Actions) and bringing ML models to CI/CD pipelines
• Candidate with strong Azure expertise
• Exposure of Productionize the models
• Candidate should have complete knowledge of Azure ecosystem, especially in the area of DE
• Candidate should have prior experience in Design, build, test, and maintain machine learning infrastructure to empower data scientists to rapidly iterate on model development
• Develop continuous integration and deployment (CI/CD) pipelines on top of Azure that includes AzureML, MLflow and Azure Devops
• Proficient knowledge of git, Docker and containers, Kubernetes
• Familiarity with Terraform
• E2E production experience with Azure ML, Azure ML Pipelines
• Experience in Azure ML extension for Azure Devops
• Worked on Model Drift (Concept Drift, Data Drift preferable on Azure ML.)
• Candidate will be part of a cross-functional team that builds and delivers production-ready data science projects. You will work with team members and stakeholders to creatively identify, design, and implement solutions that reduce operational burden, increase reliability and resiliency, ensure disaster recovery and business continuity, enable CI/CD, optimize ML and AI services, and maintain it all in infrastructure as code everything-in-version-control manner.
• Candidate with strong Azure expertise
• Candidate should have complete knowledge of Azure ecosystem, especially in the area of DE
• Candidate should have prior experience in Design, build, test, and maintain machine learning infrastructure to empower data scientists to rapidly iterate on model development
• Develop continuous integration and deployment (CI/CD) pipelines on top of Azure that includes AzureML, MLflow and Azure Devops

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

• Designing, analyzing and troubleshooting large-scale distributed systems
• Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
• Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
• Debugging and optimizing code and automating routine tasks
• Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
• Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
• You will follow and write good code and solid engineering practices

You can be a great fit if you are :

1. Extremely self motivated
2. Ability to learn quickly
3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
9. Have a solid understanding of system availability, latency, and performance
10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
11. Strong System/network debugging skills
12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
13. Experience with setting up production-level monitoring and telemetry
14. Expertise in Container management & AWS
15. Experience with kubernetes is a plus
16. Experience building CI/CD pipelines
17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
19. Ability to effectively articulate technical challenges and solutions.
20. Proactive outlook for ways to make our systems more reliable

We are having an excellent job opportunity for the position for AWS Infra Architect for one of the reputed Multinational Company at Hyderabad.

Mandate Skills : Please find the below expectations

• We need at-least 3+ years of experience as an Architect in AWS Primary Skills
• Designing, Planning, Implementation , Providing the solutions in Designing the Architecture
• Automation Using Terraform / Powershell /Python
• Should have good experience in Cloud formation Templates
• Experience in Cloudwatch
• Security in AWS
• Strong Linux Administration skills