AWS Architect

At Egnyte we build and maintain our flagship software: a secure content platform used by companies like Red Bull and Yamaha.

We store, analyze, organize, and secure billions of files and petabytes of data with millions of users. We observe more than 1M API requests per minute on average. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work from start to finish are integral. Our Engineers are part of the process from design to code, to test, to deployment, and back again for further iterations.  

We have 300+ engineers spread across the US, Poland, and India.

You will be part of our DevOps Team working closely with our DBA team in automating, monitoring, and scaling our massive MySQL cluster. Previous MySQL experience is a plus. 

Your day-to-day at Egnyte

• Designing, building, and maintaining cloud environments (using Terraform, Puppet or Kubernetes)
• Migrating services to cloud-based environments
• Collaborating with software developers and DBAs to create a reliable and scalable infrastructure for our product. 

• 2+ years of proven experience in a DevOps Engineer, System Administrator or Developer role, working on infrastructure or build processes
• Programming prowess (Python, Java, Ruby, Golang, or JavaScript)
• Experience with databases (MySQL or Postgress or RDS/Aurora or others)
• Experience with public cloud services (GCP/AWS/Azure)
• Good understanding of the Linux Operating System on the administration level
• Preferably you have experience with HA solutions: our tools of choice include Orchestrator, Proxysql, HAProxy, Corosync & Pacemaker, etc.
• Experience with metric-based monitoring solutions (Cloud: CloudWatch/Stackdriver, On-prem: InfluxDB/OpenTSDB/Prometheus)
• Drive to grow as a DevOps Engineer (we value open-mindedness and a can-do attitude)

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

Job Summary: We are looking for a senior DevOps engineer to help us build functional systems that improve customer experience. They will be responsible for deploying product updates, identifying production issues and implementing integrations that meet our customers' needs. 

Key Responsibilities

• Utilise various open source technologies & build independent web based tools, microservices and solutions
• Write deployment scripts 
• Configure and manage data sources like MySQL, Mongo, ElasticSearch, etc
• Configure and deploy pipelines for various microservices using CI/CD tools
• Automated server monitoring setup & HA adherence
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Coordination and communication within the team and with customers where integrations are required
• Work with company personnel to define technical problems and requirements, determine solutions, and implement those solutions.
• Work with product team  to design automated pipelines to support SaaS delivery and operations in cloud platforms.
• Review and act on the Service requests, Infrastructure requests and Incidents logged by our Implementation teams and clients. Identifying, analysing, and resolving infrastructure vulnerabilities and application deployment issues
• Modifying and improving existing systems. Suggest process improvements and implement them.
• Collaborate  with Software Engineers to help them deploy and operate different systems, also help to automate and streamline company's operations and processes.
• Developing interface simulators and designing automated module deployments.

Key Skills

• Bachelor's degree in software engineering, computer science, information technology, information systems.
• 3+ years of experience in managing Linux based cloud microservices infrastructure (AWS, GCP or Azure)
• Hands-on experience with databases including MySQL. 
• Experience OS tuning and optimizations for running databases and other scalable microservice solutions 
• Proficient working with git repositories and git workflows
• Able to setup and manage CI/CD pipelines
• Excellent troubleshooting, working knowledge of various tools, open-source technologies, and cloud services
• Awareness of critical concepts in DevOps and Agile principles
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Extensive experience in DevOps engineering, team management, and collaboration.
• Ability to install and configure software, gather test-stage data, and perform debugging.
• Ability to ensure smooth software deployment by writing script updates and running diagnostics.
• Proficiency in documenting processes and monitoring various metrics.
• Advanced knowledge of best practices related to data encryption and cybersecurity.
• Ability to keep up with software development trends and innovation.
• Exceptional interpersonal and communication skills
• 
  

Experience:

• Must have  4+ years of experience as Devops Engineer in a SaaS product based company

About SuperProcure

SuperProcure is a leading logistics and supply chain management solutions provider that aims to bring efficiency, transparency, and process optimization across the globe with the help of technology and data. SuperProcure started our journey in 2017 to help companies digitize their logistics operations. We created industry-recognized products which are now being used by 150+ companies like Tata Consumer Products, ITC, Flipkart, Tata Chemicals, PepsiCo, L&T Constructions, GMM Pfaudler, Havells, others. It helps achieve real-time visibility, 100% audit adherence & transparency, 300% improvement in team productivity, up to 9% savings in freight costs and many more benefits. SuperProcure is determined to make the lives of the logistic teams easier, add value, and help in establishing a fair and beneficial process for the company. 

Super Procure is backed by IndiaMart and incubated under IIMCIP & Lumis, Supply Chain Labs. SuperProcure was also recognized as Top 50 Emerging Start-ups of India at the NASSCOM Product Conclave organized in Bengaluru and was a part of the recently launched National Logistics policy by the prime minister of India. More details about our journey can be found here

Life @ SuperProcure 

SuperProcure operates in an extremely innovative, entrepreneurial, analytical, and problem-solving work culture. Every team member is fully motivated and committed to the company's vision and believes in getting things done. In our organization, every employee is the CEO of what he/she does; from conception to execution, the work needs to be thought through.

Our people are the core of our organization, and we believe in empowering them and making them a part of the daily decision-making, which impacts the business and shapes the company's overall strategy. They are constantly provided with resources, 

mentorship and support from our highly energetic teams and leadership. SuperProcure is extremely inclusive and believes in collective success.

Looking for a bland, routine 9-6 job? PLEASE DO NOT APPLY. Looking for a job where you wake up and add significant value to a $180 Billion logistics industry everyday? DO APPLY.

OTHER DETAILS

• Engagement : Full Time
• No. of openings : 1
• CTC : 12 - 20lpa

The AWS Cloud/Devops Engineer will be working with the engineering team and focusing on AWS infrastructure and automation.  A key part of the role is championing and leading infrastructure as code.  The Engineer will work closely with the Manager of Operations and Devops to build, manage and automate our AWS infrastructure. 

Duties & Responsibilities:

• Design cloud infrastructure that is secure, scalable, and highly available on AWS
• Work collaboratively with software engineering to define infrastructure and deployment requirements
• Provision, configure and maintain AWS cloud infrastructure defined as code
• Ensure configuration and compliance with configuration management tools
• Administer and troubleshoot Linux based systems
• Troubleshoot problems across a wide array of services and functional areas
• Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
• Perform infrastructure cost analysis and optimization

Qualifications:

• At least 1-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Expertise using Chef for configuration management
• Hands-on experience deploying and managing infrastructure with Terraform
• Solid foundation of networking and Linux administration
• Experience with CI-CD, Docker, GitLab, Jenkins, ELK and deploying applications on AWS
• Ability to learn/use a wide variety of open source technologies and tools
• Strong bias for action and ownership

• 5+ years hands-on experience with designing, deploying and managing core AWS services and infrastructure
• Proficiency in scripting using Bash, Python, Ruby, Groovy, or similar languages 
• Experience in source control management, specifically with Git
• Hands-on experience in Unix/Linux and bash scripting
• Experience building, managing Helm-based build and release CI-CD pipelines for Kubernetes platforms (EKS, Openshift, GKE) 
• Strong experience with orchestration and config management tools such as Terraform, Ansible or Cloudformation  
• Ability to debug, analyze issues leveraging tools like App Dynamics, New Relic and Sumologic 
• Knowledge of Agile Methodologies and principles 
• Good writing and documentation skills
• Strong collaborator with the ability to work well with core teammates and our colleagues across STS

Are you the one? Quick self-discovery test:

1. Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
2. Passion: When was the last time you went to a remote gas station while on vacation and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
3. Compassion for customers: You listen more than you speak.  When you do speak, people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?

Your bucket of undertakings:

This position will be responsible to consult with clients and propose architectural solutions to help move & improve infra from on-premise to cloud or help optimize cloud spend from one public cloud to the other.

1. Be the first one to experiment on new-age cloud offerings, help define the best practice as a thought leader for cloud, automation & Dev-Ops, be a solution visionary and technology expert across multiple channels.
2. Continually augment skills and learn new tech as the technology and client needs evolve
3. Use your experience in the Google cloud platform, AWS, or Microsoft Azure to build hybrid-cloud solutions for customers.
4. Provide leadership to project teams, and facilitate the definition of project deliverables around core Cloud-based technology and methods.
5. Define tracking mechanisms and ensure IT standards and methodology are met; deliver quality results.
6. Participate in technical reviews of requirements, designs, code, and other artifacts
7. Identify and keep abreast of new technical concepts in the google cloud platform
8. Security, Risk, and Compliance - Advise customers on best practices around access management, network setup, regulatory compliance, and related areas.

Accomplishment Set 

• Passionate, persuasive, articulate Cloud professional capable of quickly establishing interest and credibility 
• Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams.
• Strong service attitude and a commitment to quality.
• Highly organised and efficient.
• Confident working with others to inspire a high-quality standard.

Experience :

• 4-8 years experience in Cloud Infrastructure and Operations domains
• Experience with Linux systems and/OR Windows servers
• Specialize in one or two cloud deployment platforms: AWS, GCP
• Hands on experience with AWS services (EKS, ECS, EC2, VPC, RDS, Lambda, GKE, Compute Engine, API Gateway, AppSync and ServiceMesh)
• Experience in one or more scripting language-Python, Bash
• Good understanding of Apache Web Server, Nginx, MySQL, MongoDB, Nagios
• Logging and Monitoring tools (ELK, Stackdriver, CloudWatch)
• DevOps Technologies (AWS DevOps, Jenkins, Git, Maven)
• Knowledge on Configuration Management tools such as Ansible, Terraform, Puppet, Chef, Packer
• Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)

Education :

1. Is Education overrated? Yes. We believe so. However there is no way to locate you otherwise. So unfortunately we might have to look for a Bachelor's or Master's degree in engineering from a reputed institute or you should be programming from 12. And the latter is better. We will find you faster if you specify the latter in some manner. Not just degree, but we are not too thrilled by tech certifications too ... :)
2. To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the new-age cloud tech, highly analytical aptitude and a strong ‘desire to deliver’ outlives those fancy degrees!
3. 3-8 years of experience with hands-on experience in Cloud Computing (AWS/GCP) and IT operational experience in a global enterprise environment.
4. Good analytical, communication, problem solving, and learning skills.
5. Knowledge on programming against cloud platforms such as Google Cloud Platform and lean development methodologies.

Job Description

• Experienced in Cloud (AWS, Digital Ocean, Google& Azure) development and System Operations.
• Cloud Storage Services and prior experience in designing and building infrastructure components in Amazon. DigitalOcean (or other cloud providers).
• Strong Linux experience (Red Hat 6.x/CentOS 5.x & 6.x, Debian).
• Expert Knowledge in - Git, Jenkins
• Should have experience in CI/CD Automation using tools like Jenkins, Ansible, puppet/Mcollective, Chef Docker, Kubernetes, GIT, Ansible, Terraform, Packer, Hashicorp Vault Docker, Kubernetes, Python Scripting etc.
• Good working knowledge with scripting languages such as Python, php
• Good communications and Presentation Skills

Preferred Education:

Bachelor's Degree or global equivalent in Computer Science or related field