Devops Engineer

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Summary

We are looking for a skilled and motivated DevOps Engineer with 3+ years of hands-on experience in AWS cloud infrastructure, CI/CD automation, and Kubernetes-based deployments. The ideal candidate will have strong expertise in Infrastructure as Code, containerization, monitoring, and automation, and will play a key role in ensuring high availability, scalability, and security of production systems.

Key Responsibilities

• Design, deploy, manage, and maintain AWS cloud infrastructure, including EC2, RDS, OpenSearch, VPC, S3, ALB, API Gateway, Lambda, SNS, and SQS.
• Build, manage, and operate Kubernetes (EKS) clusters and containerized workloads.
• Containerize applications using Docker and manage deployments with Helm charts
• Develop and maintain CI/CD pipelines using Jenkins for automated build and deployment processes
• Provision and manage infrastructure using Terraform (Infrastructure as Code)
• Implement and manage monitoring, logging, and alerting solutions using Prometheus and Grafana
• Write and maintain Python scripts for automation, monitoring, and operational tasks
• Ensure high availability, scalability, performance, and cost optimization of cloud resources
• Implement and follow security best practices across AWS and Kubernetes environments
• Troubleshoot production issues, perform root cause analysis, and support incident resolution
• Collaborate closely with development and QA teams to streamline deployment and release processes

Required Skills & Qualifications

• 3+ years of hands-on experience as a DevOps Engineer or Cloud Engineer.
• Strong experience with AWS services, including:
• EC2, RDS, OpenSearch, VPC, S3
• Application Load Balancer (ALB), API Gateway, Lambda
• SNS and SQS.
• Hands-on experience with AWS EKS (Kubernetes)
• Strong knowledge of Docker and Helm charts
• Experience with Terraform for infrastructure provisioning and management
• Solid experience building and managing CI/CD pipelines using Jenkins
• Practical experience with Prometheus and Grafana for monitoring and alerting
• Proficiency in Python scripting for automation and operational tasks
• Good understanding of Linux systems, networking concepts, and cloud security
• Strong problem-solving and troubleshooting skills

Good to Have (Preferred Skills)

• Exposure to GitOps practices
• Experience managing multi-environment setups (Dev, QA, UAT, Production)
• Knowledge of cloud cost optimization techniques
• Understanding of Kubernetes security best practices
• Experience with log aggregation tools (e.g., ELK/OpenSearch stack)

Language Preference

• Fluency in English is mandatory.
• Fluency in Hindi is preferred.

REVIEW CRITERIA:

MANDATORY:

• Strong Senior/Lead DevOps Engineer Profile
• Must have 8+ years of hands-on experience in DevOps engineering, with a strong focus on AWS cloud infrastructure and services (EC2, VPC, EKS, RDS, Lambda, CloudFront, etc.).
• Must have strong system administration expertise (installation, tuning, troubleshooting, security hardening)
• Must have solid experience in CI/CD pipeline setup and automation using tools such as Jenkins, GitHub Actions, or similar
• Must have hands-on experience with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansible
• Must have strong database expertise across MongoDB and Snowflake (administration, performance optimization, integrations)
• Must have experience with monitoring and observability tools such as Prometheus, Grafana, ELK, CloudWatch, or Datadog
• Must have good exposure to containerization and orchestration using Docker and Kubernetes (EKS)
• Must be currently working in an AWS-based environment (AWS experience must be in the current organization)
• Its an IC role

PREFERRED:

• Must be proficient in scripting languages (Bash, Python) for automation and operational tasks.
• Must have strong understanding of security best practices, IAM, WAF, and GuardDuty configurations.
• Exposure to DevSecOps and end-to-end automation of deployments, provisioning, and monitoring.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• Candidates from NCR region only (No outstation candidates).

ROLES AND RESPONSIBILITIES:

We are seeking a highly skilled Senior DevOps Engineer with 8+ years of hands-on experience in designing, automating, and optimizing cloud-native solutions on AWS. AWS and Linux expertise are mandatory. The ideal candidate will have strong experience across databases, automation, CI/CD, containers, and observability, with the ability to build and scale secure, reliable cloud environments.

KEY RESPONSIBILITIES:

Cloud & Infrastructure as Code (IaC)-

• Architect and manage AWS environments ensuring scalability, security, and high availability.
• Implement infrastructure automation using Terraform, CloudFormation, and Ansible.
• Configure VPC Peering, Transit Gateway, and PrivateLink/Connect for advanced networking.

CI/CD & Automation:

• Build and maintain CI/CD pipelines (Jenkins, GitHub, SonarQube, automated testing).
• Automate deployments, provisioning, and monitoring across environments.

Containers & Orchestration:

• Deploy and operate workloads on Docker and Kubernetes (EKS).
• Implement IAM Roles for Service Accounts (IRSA) for secure pod-level access.
• Optimize performance of containerized and microservices applications.

Monitoring & Reliability:

• Implement observability with Prometheus, Grafana, ELK, CloudWatch, M/Monit, and Datadog.
• Establish logging, alerting, and proactive monitoring for high availability.

Security & Compliance:

• Apply AWS security best practices including IAM, IRSA, SSO, and role-based access control.
• Manage WAF, Guard Duty, Inspector, and other AWS-native security tools.
• Configure VPNs, firewalls, and secure access policies and AWS organizations.

Databases & Analytics:

• Must have expertise in MongoDB, Snowflake, Aerospike, RDS, PostgreSQL, MySQL/MariaDB, and other RDBMS.
• Manage data reliability, performance tuning, and cloud-native integrations.
• Experience with Apache Airflow and Spark.

IDEAL CANDIDATE:

• 8+ years in DevOps engineering, with strong AWS Cloud expertise (EC2, VPC, TG, RDS, S3, IAM, EKS, EMR, SCP, MWAA, Lambda, CloudFront, SNS, SES etc.).
• Linux expertise is mandatory (system administration, tuning, troubleshooting, CIS hardening etc).
• Strong knowledge of databases: MongoDB, Snowflake, Aerospike, RDS, PostgreSQL, MySQL/MariaDB, and other RDBMS.
• Hands-on with Docker, Kubernetes (EKS), Terraform, CloudFormation, Ansible.
• Proven ability with CI/CD pipeline automation and DevSecOps practices.
• Practical experience with VPC Peering, Transit Gateway, WAF, Guard Duty, Inspector and advanced AWS networking and security tools.
• Expertise in observability tools: Prometheus, Grafana, ELK, CloudWatch, M/Monit, and Datadog.
• Strong scripting skills (Shell/bash, Python, or similar) for automation.
• Bachelor / Master’s degree
• Effective communication skills

PERKS, BENEFITS AND WORK CULTURE:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

Job Summary:

We are seeking a highly skilled and proactive DevOps Engineer with 4+ years of experience to join our dynamic team. This role requires strong technical expertise across cloud infrastructure, CI/CD pipelines, container orchestration, and infrastructure as code (IaC). The ideal candidate should also have direct client-facing experience and a proactive approach to managing both internal and external stakeholders.

Key Responsibilities:

• Collaborate with cross-functional teams and external clients to understand infrastructure requirements and implement DevOps best practices.
• Design, build, and maintain scalable cloud infrastructure on AWS (EC2, S3, RDS, ECS, etc.).
• Develop and manage infrastructure using Terraform or CloudFormation.
• Manage and orchestrate containers using Docker and Kubernetes (EKS).
• Implement and maintain CI/CD pipelines using Jenkins or GitHub Actions.
• Write robust automation scripts using Python and Shell scripting.
• Monitor system performance and availability, and ensure high uptime and reliability.
• Execute and optimize SQLqueries for MSSQL and PostgresQL databases.
• Maintain clear documentation and provide technical support to stakeholders and clients.

Required Skills:

• Minimum 4+ years of experience in a DevOps or related role.
• Proven experience in client-facing engagements and communication.
• Strong knowledge of AWS services – EC2, S3, RDS, ECS, etc.
• Proficiency in Infrastructure as Code using Terraform or CloudFormation.
• Hands-on experience with Docker and Kubernetes (EKS).
• Strong experience in setting up and maintaining CI/CD pipelines with Jenkins or GitHub.
• Solid understanding of SQL and working experience with MSSQL and PostgreSQL.
• Proficient in Python and Shell scripting.

Preferred Qualifications:

• AWS Certifications (e.g., AWS Certified DevOps Engineer) are a plus.
• Experience working in Agile/Scrum environments.
• Strong problem-solving and analytical skills.

• Install, configure, and maintain Kubernetes clusters.
• Develop Kubernetes-based solutions.
• Improve Kubernetes infrastructure.
• Work with other engineers to troubleshoot Kubernetes issues.

• Kubernetes administration experience, including installation, configuration, and troubleshooting
• Kubernetes development experience
• Linux/Unix experience
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

5 to 10 years of software development & coding experience

Experience with Infrastructure as Code development (Automation, CICD) AWS CloudFormation, AWS CodeBuild, CodeDeploy are a must have. 

Experience troubleshooting AWS policy or permissions related errors during resource deployments \

Programming experience; preferred Python, PowerShell, bash development experience \

Have Experience with application build automation tools like Apache Maven, Jenkins, Concourse, and Git supporting continuous integration / continuous deployment capabilities (CI/CD) à GitHub and GitHub actions for deployments are must-have skills (Maven, Jenkins, etc. are nice to have)

Have configuration management experience (Chef, Puppet, or Ansible)

Worked in a Development Shop or have SDLC hands on Experience

Familiar with how to write software, test plans, automate and release using modern development methods

AWS certified at an appropriate level

Please find the JD below: 

• Candidate should have good Platform experience on Azure with Terraform. 
• The devops engineer needs to help developers, create the Pipelines and K8s Deployment Manifests. 
• Good to have experience on migrating data from (AWS) to Azure. 

• To manage/automate infrastructure automatically using Terraforms. Jenkins is the key CI/CD tool which we uses and it will be used to run these Terraforms. 
• VMs to be provisioned on Azure Cloud and managed. 
• Good hands-on experience of Networking on Cloud is required. 
• Ability to setup Database on VM as well as managed DB and Proper set up of cloud hosted microservices needs to be done to communicate with the db services. 
• Kubernetes, Storage, KeyValult, Networking (load balancing and routing) and VMs are the key infrastructure expertise which are essential. 

• Requirement is to administer Kubernetes cluster end to end. (Application deployment, managing namespaces, load balancing, policy setup, using blue green/canary deployment models etc). 
• The experience in AWS is desirable. 
• Python experience is optional however Power shell is mandatory. 
• Know-how on the use of GitHub 
• Administration of Azure Kubernetes services 

As DevOps Engineer, you'll be part of the team building the stage for our Software Engineers to work on, helping to enhance our product performance and reliability.

Responsibilities:

• Build & operate infrastructure to support website, backed cluster, ML projects in the organization.
• Helping teams become more autonomous and allowing the Operation team to focus on improving the infrastructure and optimizing processes.
• Delivering system management tooling to the engineering teams.
• Working on your own applications which will be used internally.
• Contributing to open source projects that we are using (or that we may start).
• Be an advocate for engineering best practices in and out of the company.
• Organizing tech talks and participating in meetups and representing Box8 at industry events.
• Sharing pager duty for the rare instances of something serious happening.
• Collaborate with other developers to understand & setup tooling needed for Continuous Integration/Delivery/Deployment (CI/CD) practices.

Requirements:

• 1+ Years Of Industry Experience Scale existing back end systems to handle ever increasing amounts of traffic and new product requirements.
• Ruby On Rails or Python and Bash/Shell skills.
• Experience managing complex systems at scale.
• Experience with Docker, rkt or similar container engine.
• Experience with Kubernetes or similar clustering solutions.
• Experience with tools such as Ansible or Chef Understanding of the importance of smart metrics and alerting.
• Hands on experience with cloud infrastructure provisioning, deployment, monitoring (we are on AWS and use ECS, ELB, EC2, Elasticache, Elasticsearch, S3, CloudWatch).
• Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
• Knowledge of data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
• Experience in working on linux based servers.
• Managing large scale production grade infrastructure on AWS Cloud.
• Good Knowledge on scripting languages like ruby, python or bash.
• Experience in creating in deployment pipeline from scratch.
• Expertise in any of the CI tools, preferably Jenkins.
• Good knowledge of docker containers and its usage.
• Using Infra/App Monitoring tools like, CloudWatch/Newrelic/Sensu.

Good to have:

• Knowledge of Ruby on Rails based applications and its deployment methodologies.
• Experience working on Container Orchestration tools like Kubernetes/ECS/Mesos.
• Extra Points For Experience With Front-end development NewRelic GCP Kafka, Elasticsearch.