16+ Telecommunications Jobs in India

As the Lead Solution Architect specializing in Telecom OSS (Operations Support Systems) and Roaming, you will play a pivotal role in designing, implementing, and overseeing the architecture of our telecommunications systems, particularly focusing on OSS and Roaming functionalities. You will lead a team of architects and engineers, collaborating closely with stakeholders to ensure that our solutions meet the highest standards of performance, scalability, and reliability.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

• Architectural Design: Lead the design and development of Customer Centric Telecom OSS and Roaming solutions, ensuring alignment with business objectives, industry best practices, and technological advancements.
• Technical Leadership: Provide technical leadership to a team of architects and engineers, guiding them in the implementation of robust and scalable solutions. Foster a culture of innovation, collaboration, and continuous improvement within the team.
• Solution Development: Collaborate with cross-functional teams including product management, software development, and operations to develop comprehensive solutions that meet the needs of our telecom infrastructure, with a specific focus on OSS and Roaming functionalities.
• Requirements Analysis: Work closely with stakeholders to understand business requirements and translate them into technical specifications and architectural designs. Conduct thorough analysis of existing systems and processes to identify areas for improvement and optimization
• Vendor Evaluation and Management: Evaluate third-party vendors and solutions, making recommendations based on technical feasibility, scalability, and alignment with business objectives. Manage vendor relationships and ensure adherence to contractual agreements and service level agreements.
• Quality Assurance: Define and implement quality assurance processes and standards to ensure the reliability, security, and performance of Telecom OSS and Roaming solutions. Conduct regular reviews and audits to identify and address any potential issues or vulnerabilities.
• Risk Management: Identify and mitigate risks associated with architectural decisions and implementation strategies. Develop contingency plans and escalation procedures to address any issues that may arise during the development and deployment of solutions.
• Documentation and Training: Create comprehensive documentation including architectural diagrams, technical specifications, and user guides. Provide training and support to internal teams and stakeholders to ensure proper understanding and utilization of Telecom OSS and Roaming solutions.
• Continuous Improvement: Stay abreast of industry trends, emerging technologies, and best practices related to Telecom OSS and Roaming. Proactively identify opportunities for innovation and optimization, driving continuous improvement initiatives within the organization.

MUST HAVE SKILLS:

1. Extensive experience (8+ years) in solution architecture, with a focus on Telecom OSS and Roaming systems.
2. In-depth knowledge of telecom protocols, standards, and technologies such as GSM, CDMA, LTE, SS7, Diameter, SIP, etc.
3. Proficiency in OSS/BSS systems, including but not limited to inventory management, network provisioning and improvememnt, service activation, billing, and mediation.
4. Strong leadership and communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization.
5. Experience with cloud technologies (e.g., AWS, Azure, GCP) and microservices architecture is highly desirable.
6. Relevant certifications such as TOGAF, TM Forum, or AWS Certified Solutions Architect are a plus.

Minimum Qualifications:

Bachelor's or master’s degree in computer science, Telecommunications, or a related field.

Minimum Experience:

8 years of relevant experience in Solution Architecture; Min. 3 yrs. as a Lead Solution Architect

A back-end developer is a web developer or engineer who works with at the back end of a website or application. In this sense, will work on Java code for application development comprehending what users want from the finished product, developing design documentation for the application, debugging and repairing code, and testing the softwares.

SKILLS:

• Core Java: Collections, Generics, data structures, Oops concepts, Exception handling, Design patterns, Data Structure.
• Mysql,C++
• Knowledge of Angular
• Candidate should have working knowledge on web services
• Hands on experience on Kubernetes, Docker, Python, AWS, Springboot.
• Proven hands -on experience in software and app development using Java Platforms
• Telecom industry experience is a must

COMPETENCIES:

• Plan and Organize: Plan and organize activities in a clear and accurate manner
• Achievement Orientation: Meets predetermined standards
• Meticulous attention to detail: Recognizes obvious information
• Teamwork: Collaborates with others to get the work done and achieve team goals

MINIMUM QUALIFICATION:

•  B.E/ B.Tech/ MCA

REQUIRES EXPERIENCE:

•  3 -13 years of relevant experience in Java development

• Tele Marketing Executives:

Responsibilities:

• Reach out to potential clients via phone calls to introduce our services.
• Schedule appointments or follow-ups for the sales team.
• Maintain accurate records of calls and customer details.

Requirements:

• Strong communication skills with a pleasant telephone manner.
• Previous experience in telemarketing or customer service preferred.
• Goal-oriented and self-motivated.
• Ability to handle rejection positively and persistently.

Essential Duties & Responsibilities included but are not limited to:

• Handle Level 1 and Level 2 Telephony, some Network support, and

escalations from Level

• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.

• Understanding of Network Support for Switching, Wireless and routers

• Log tickets and assist end users with technical queries, or escalate to the appropriate team

• Deployment, implementation, and ongoing support of telephony

solutions/systems with assistance of onsite tech team

• Ability to trouble-shoot and partner with other teams remotely for

resolution

• Follow up on outstanding requests and ensure timely resolution

• Involvement in scoping replacement or implementation options for client proposals

Required Qualifications

• 3-5+ years working in a Help Desk or IT support environment

• 2-3+ years of phone system/PBX experience

• 2-3+ years of SIP experience

• 2-3+ years of Network troubleshooting experience for LAN/WAN

• Some desirable telephony qualifications or experience in any of the

following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk

(Training will be provided on major solutions that we use)

• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet

• Excellent verbal and written skills to both customers and internal staff

• Proactively identify and resolve problems, using documented or

researched answers and providing resources to other IT staff and users

• Organizational and prioritization skills

• Demonstrated ability to quickly learn new job-related tasks

• Ability to work effectively in a team atmosphere as well as alone

depending on shift placement.

What do you need for this Role?

• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.

• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.

•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.

We're seeking a qualified sales associate to sell annual car and bike subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.

Requirement & Skills

Bachelor’s degree in Business, Marketing, or related field

Strong verbal and written communication

A drive to seek new business

Excellent telephone skills

Highly organized

We're seeking a qualified sales associate to sell annual car and bike subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.

Requirement & Skills

Bachelor’s degree in Business, Marketing, or related field

Strong verbal and written communication

A drive to seek new business

Excellent telephone skills

Highly organized

Job Responsibilities:-

Build relationships with customers over calls.

- Responsible for customer relationships after the sale process is complete.

- Call Customers to keep them up to date on products and launch new products to maintain that relationship.

- Ensure a high customer satisfaction level by proactively understanding customer needs.

- Taking Feedback, and suggestions from customers.

Requirements-

Highly motivated and target-driven Individual

- Good communication and negotiation skills.

- Prioritizing time management and organizational skills.

- Fresher / Experienced in any domainFresher / Experienced 1 to 2 years

-Kannada & English and basic knowledge of Hindi

1. Responsible  for taking customer or client calls and offering financial answers to their difficulties and intimating sales with potential customers over the phone.

1. Responsible for assisting consumers or clients with financial purchases.

1. Provide assistance and solutions to the customer regarding financial products and must speak with your supervisor or team leader to resolve any financial difficulties.

1. Provide excellent customer service. 

1. 5. Eager to gain new talents and should have interpersonal, Research and Record Keeping Skills.

Key skills:

1. Must Know  English and at least one  south language ( Kannada, Telugu, Tamil, Malayalam, 

1. Effective communication abilities.

1. Computer Literate.

At least 1+ year of Prior experience as a Tele caller or similar in the Banking or Finance sector.

IndiaMART is offering an exciting Work from Home opportunity for Returning to Work Mothers/Females.

We are hiring #part-time #associate having #remote location who will assist IndiaMART’s buyers over call. You will be required to verify information from the buyer and update the same on the portal.

It is a #non-sales process but a #voice based calling process. You are expected to work a minimum of 4hrs a day.

All you need is good verbal #communication skills, laptop/desktop and broadband internet connection and above all, zeal to work.

An average associate working 8 hours a day earns about rupees 15,000/- to 25,000/- per month in this program. Additional incentives will also be provided based on the quality and output of your service.

Selection Process

• Online IndiaMART Aptitude Test
• Video Assessment

Mandatory Documents Required

• Address Proof - Aadhaar Card
• ID Proof - PAN Card
• Bank Details - Cancelled Cheque/Bank Statement/Passbook
• PWD/PH Certificate (if applicable)
• Passport size photograph

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure the functionality
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders
• Provide technical assistance with computer hardware and software
• Resolve issues for staff via phone, in person, or electronically
• Resolve technical issues in a timely manner using available resources within the company

We need both Fresher & Experienced candidates to work as "Tele Caller" for our own organization.

Designation- Tele Caller

Profile-

• Calling prospective students for admission and counseling
• Coordinating with other departments for institution daily operational need
• Basic administration job
• Knowledge of basic computer handling for making MIS
• Good communication skill and convincing power

Education- Should be a Graduate

Experience- 0 year - 2 year

Skill- Additional skills in the respective position will be an added advantage

Job Summary
The candidate serves sellers by helping them to set up an online Shop on Etsy.com platform over the phone. They inform sellers about Etsy policies, charges, documents required and guide and help them technically to set up the shop on Etsy

Responsibilities and Duties
Helps to set up Etsy shop or accounts, obtains leads through various sources like by internet surfing or by cold calling in different markets or locality, and establishes new Etsy accounts by planning and organizing daily work schedule to call on potential sellers

Focuses to scale up sellers GMS (gross merchandise sale) through sales efforts from the executive's end by studying existing and potential Etsy Sellers.

Keeps management informed by submitting activity and results reports, such as daily call / Meetings reports, weekly work plans, and monthly and annual territory analyses.

Resolves sellers complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

Contributes to team effort by accomplishing related results as needed.

Required Experience, Skills and Qualifications
Customer Service, Meeting Sales Goals, Closing Skills, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.

Must be:

- A graduate

- A local of the city applying for

- Fluent in English and local language

- Computer literate (knows his / her way around e-commerce platforms, able to use a smartphone and laptop)

Candidates from an e-commerce background are preferable.

• Should have minimum 0ne year experience in US AR Calling .
• Must have experince in Denials
• Must have experience in provider end 
• Candidate should be ready to work in night shift 
• Ready to relocate to Ernakulam
• Preferably immediate joiners