Customer Service Manager

Tech Lead

Full Stack, Architecture & Client Delivery

📍 Mumbai (On-site) | Full-time | 5-6 years

About the Role:

Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies.

We are hiring a Tech Lead who will own the technical direction of full stack engagements, lead a small pod of engineers, and represent Unico Connect directly in front of customers.

The mandatory requirement for this role is hands-on production experience as a senior or lead engineer building full stack web applications with React on the frontend and either Node.js or Python on the backend.

The role is hands-on.

Expect to spend meaningful time on architecture, complex implementation, and code reviews, while also driving delivery, mentoring a pod of 3 to 6 engineers, running client conversations, and contributing to solutioning on new opportunities.

A typical week includes a design review on a new module, a working session with a client product owner, paired implementation on a complex flow, and pre-sales input on an active opportunity.

Responsibilities:

Solutioning and Architecture

Own end-to-end architecture for client engagements: system design, API contracts, data models, integrations, deployment topology, and trade-off analysis.

Document and defend decisions in writing and in client reviews.

Hands-on Full Stack Delivery

Lead by example on complex modules, performance-critical paths, and high-risk areas of the system using React (with Next.js where relevant) and Node.js (Express, NestJS) or Python (FastAPI, Django, Flask).

Database Design and Performance

Drive PostgreSQL schema design, indexing strategy, query optimisation, migrations, and capacity planning.

Set the standard for data modelling across the pod.

Cloud and Infrastructure

Set up and operate production workloads on AWS, GCP, or Azure.

Make and own decisions on compute, storage, networking, CI/CD pipelines, observability, and cost.

Code Quality and Engineering Standards

Run code reviews, define engineering conventions, and raise the quality bar across the team.

Set the standard for testing, linting, branching, release management, and incident response.

Team Leadership and Mentorship

Lead, mentor, and grow a pod of 3 to 6 engineers.

Plan sprints, unblock the team, run retros, and own delivery commitments.

Client Engagement

Act as the primary technical point of contact for the client.

Run technical discussions, present trade-offs, manage scope and risks, and keep stakeholders informed in writing.

Pre-Sales and Solutioning

Partner with sales and account leadership on new opportunities, including discovery calls, effort estimation, architecture diagrams, and solution write-ups.

AI-Assisted Development

Use Claude, Cursor, and similar tools day to day.

Set the standard for the team on prompts, patterns, AI-assisted code review, and where these tools are and are not appropriate.

AI Feature Delivery

Where an engagement calls for it, design and ship LLM-based features into production, including prompt design, retrieval pipelines, evaluation, observability, and guardrails.

Requirements:

Hands-on Full Stack Production Experience as a Senior or Lead Engineer (Mandatory)

Must have personally built and shipped production web applications using React on the frontend and either Node.js or Python on the backend.

POCs, internal tools, and coursework do not qualify.

5 to 6 Years of Professional Software Engineering Experience

Including at least 1 to 2 years in a tech lead, team lead, or senior engineering role with direct responsibility for technical decisions and team output.

Hands-on Cloud Experience on at Least One of AWS, GCP, or Azure

Including deploying and operating production workloads.

Comfort with at least three of: EC2 or equivalent compute, S3 or equivalent object storage, Lambda or serverless functions, RDS or managed databases, CloudFront or equivalent CDN, IAM, VPC.

Strong Proficiency in JavaScript and TypeScript

With React and Next.js (SSR, SSG, app router) on the frontend, and either Node.js (Express, NestJS) or Python (FastAPI, Django, Flask) on the backend.

API design experience across REST and GraphQL.

Willingness and demonstrated ability to pick up the other backend stack as engagements demand.

Production Experience with Docker, Git-Based Workflows, and CI/CD Pipelines

(GitHub Actions, GitLab CI, CircleCI, or equivalent).

Strong PostgreSQL Skills

Schema design, normalisation, indexing, query performance, migrations, and at least one production system where you owned the data model end-to-end.

Caching and Event-Driven Architecture

Hands-on with Redis (or equivalent) for caching and session management, and message queues or event-driven patterns (RabbitMQ, SQS, Kafka, or NATS) for asynchronous workflows.

AI and LLM Feature Delivery in Production

Experience designing and shipping at least one AI feature to production, covering prompt design, retrieval-augmented generation (RAG), embeddings, evaluation, observability, and guardrails.

POCs and demos do not qualify.

System Design Depth and End-to-End Ownership

Able to take an ambiguous problem, break it into components, evaluate alternatives, produce an architecture that holds up under review and load, plan execution, and ship to production with limited supervision.

Excellent Written and Spoken English

Experience working directly with international clients.

Confident, clear, and firm in stakeholder communication.

Comfortable presenting to senior stakeholders, pushing back where needed, and managing expectations across time zones.

Video Editor Intern (AI Video Creation)

Location: On-site, Bengaluru

Duration: 6 Months (Paid Internship)

Experience: 0–1 Year (Freshers Welcome)

About the Role

We are looking for a creative and tech-savvy Video Editor Intern who is passionate about content creation, video editing, animation, and AI-powered video production. Freshers from any background—including Marketing, Design, Media, Communication, or related fields—are encouraged to apply, provided they have strong video editing skills and an interest in AI tools.

Responsibilities

Edit engaging short-form and long-form videos for social media, marketing campaigns, and brand content.

Create videos using AI-powered video generation tools and workflows.

Add animations, motion graphics, transitions, and visual effects to enhance content quality.

Work closely with the marketing and creative teams to develop compelling visual stories.

Design basic visual assets, thumbnails, and graphics when required.

Stay updated with the latest AI video creation trends, tools, and techniques.

Manage multiple projects while ensuring timely delivery.

Required Skills

Basic to intermediate video editing skills.

Strong interest in AI-generated content and video production.

Ability to create videos using AI tools and models.

Understanding of animation, motion graphics, and visual storytelling.

Creative mindset with attention to detail.

Preferred Tools & Software

Experience with one or more of the following:

Kling

Freepik AI Tools

Canva

Adobe Illustrator

Filmora

Knowledge of additional design or video editing tools is a plus.

Eligibility

Freshers and candidates with 0–1 year of experience.

Open to candidates from any educational background.

Portfolio or sample work showcasing video editing or AI-generated content will be preferred.

What We Offer

Paid internship for 6 months.

Hands-on experience working on real-world content and campaigns.

Exposure to cutting-edge AI video creation tools and workflows.

Mentorship and learning opportunities.

Potential full-time employment offer based on performance during the internship.

If you’re passionate about video editing, AI-powered content creation, and storytelling, we’d love to hear from you!

You can contact us directly on this WhatsApp number, nine three one six one two zero one three two

About Tamasha

Tamasha is a product-led technology company focused on building immersive,

real-time social and gaming experiences for the next generation of users. Our

products combine scalable backend systems, real-time communication, and AI

driven intelligence to create engaging digital ecosystems.

Our flagship products include:

• Openly – A modern social engagement platform enabling meaningful

conversations and community-driven interactions.

App: https://play.google.com/store/apps/details?id=com.openly.app

• FriendChat – A real-time chat-first social product designed for seamless, low

latency conversations.

App: https://friendchat.app

• Playroom (Voice Chat) – A live voice-based social gaming experience enabling

players to connect, communicate, and collaborate in real time.

App: https://play.google.com/store/apps/details?id=com.playroom.voice

Role Overview

We are looking for a hands-on SDE 2 – Backend Developer (Node.js) who will play

a critical role in building scalable backend systems, integrating AI-driven solutions,

and shaping Tamasha’s technical foundation.Key Responsibilities



Hands-on Engineering: Actively code, design backend architecture, and solve

complex technical problems.

 AI & Emerging Tech: Integrate AI agents, automation, and recommendation

systems.

 Scalable Infrastructure: Design secure, scalable cloud systems on GCP and

Azure.



DevOps & Deployment: Build and manage CI/CD pipelines and monitoring

systems.



Engineering Excellence: Ensure high-quality, secure, and performant code.

 Cross-functional Collaboration: Work closely with product, design, and business

teams.

 Team Building & Mentorship: Mentor engineers and support hiring initiatives.

Required Skills & Experience



3–4 years of backend development experience in a product-based company

 Strong expertise in Node.js (Express / NestJS)



Experience with SQL and NoSQL databases



Hands-on experience with cloud platforms (GCP / Azure)



Experience with CI/CD pipelines and DevOps practices

 Strong understanding of system design and scalability

Why Join Tamasha?

• Build products used by thousands of real users

• Work on AI, real-time systems, and scalable architectures

• High ownership and fast growth opportunities

• Strong engineering culture with startup agility

Strong Product / UI/UX Designer Profile

Mandatory (Total Experience): Must have 6+ years of professional experience in UI/UX or Product Design

Mandatory (Experience 1) – Leadership & Mentorship): Must have 2+ years of experience leading and mentoring design teams, including providing feedback, guiding workflows, and elevating junior designers’ capabilities

Mandatory (Experience 2) – Design Systems & Hands-On Skills): Must have strong hands-on experience with scalable design systems for web and mobile platforms and be highly proficient in Figma

Mandatory (Experience 3) – Client & Stakeholder Management): Must have direct client or stakeholder-facing experience, able to communicate design concepts persuasively and collaborate throughout the project lifecycle

Mandatory (Portfolio): Must have a strong, well-curated portfolio demonstrating end-to-end product design work, including user research, interaction design, visual design, and measurable impact on product outcomes

Mandatory (Communication Skills): Must have excellent communication and storytelling abilities to present complex design ideas clearly to clients, stakeholders, and teams

Mandatory(Education)- Must have Bachelor’s or Master’s in Design or equival

Key Responsibilities:

·        Develop responsive and dynamic web applications using React.js (components, hooks, state management).

·        Build and maintain backend APIs and services using Python (Flask/Django/FastAPI).

·        Integrate frontend and backend systems with RESTful APIs.

·        Work with databases (PostgreSQL/MySQL/NoSQL) for data modeling and query optimization.

Required Skills:

·        3–5 years of experience in full-stack development.

·        Proficiency in React.js (functional components, hooks, Redux/Context API).

·        Strong backend development experience with Python (Flask/Django/FastAPI).

·        Solid understanding of REST APIs, JSON, and web security principles.

·        Hands-on experience with SQL/NoSQL databases.

·        Familiarity with Git, CI/CD pipelines, and containerization (Docker).

·        Strong problem-solving and communication skills.

Budget : 18 – 24 LPA

If interested kindly share your resume at 82008 31681

1. Solid Databricks & pyspark experience 

2. Must have worked in projects dealing with data at terabyte scale

3. Must have knowledge of spark optimization techniques 

4. Must have experience setting up job pipelines in Databricks 

5. Basic knowledge of gcp and big query is required 

6. Understanding LLMs and vector db

We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.

We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.

Millions of people use Notion — and this number is increasing every day. That means a million people trust us to deliver a fast, reliable, and secure experience, and we value this more than anything. We want to keep earning trust, while also continuing to amaze our users with the tools they can build in Notion. This is where you come in — to help us forge a performant and reliable path forward to the future.

• Write clean, secure, tested, and documented code.
• Design & enhance the Notion platform with new capabilities, as and when the need arises.
• Contribute to monitoring & scaling the architecture of the platform and the infrastructure.
• Write technical documentation, and contribute to determining internal processes.
• Contribute to recruiting of new backend employees

• 6+ years of experience building scalable platforms. 
• Good understanding of database (Relational Or Nosql) internals like transactions, indexes. Experience in schema design.
• 2+ years of experience working on the AWS platform, and acquaintance with technologies like Elastic Beanstalk, AWS Lambda, Elastic Load Balancer.
• Good understanding of docker internals.
• Good communication skills, good leadership skills, attention to detail, a sound understanding of algorithms, and object-oriented programming.

• You're proficient with any part of our technology stack: React, TypeScript, Node.js, Memcached, Postgres, Docker, and Elasticsearch.
• You've heard of computing pioneers like Ada Lovelace, Douglas Engelbart, Alan Kay, and others—and understand why we're big fans of their work.
• You have interests outside of technology, such as in art, history, or social sciences.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Notion.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation made due to a disability, please let your recruiter know.

Our client is a disruptive performance marketing agency with a data-driven approach adding impetus to its client's growth. The agency has developed two proprietary tools that enables them to execute large scale marketing campaigns. Automated media buying, centralized data tracking, business intelligence reports and personalized ads are the major services offered to the clients.

What you need to have: