Customer Service Manager

Job Description:

• Job involves working on the latest technologies and frameworks in mobile and open source world to develop mobile applications, mobile websites and rich internet applications.
• Candidate should be Collaborative and Quality-focused, resourceful initiative taker, and someone who has good English communication skills.

Desired Candidate Profile:

• Work as part of a team to build React Native iOS / Android applications for clients.
• Architect, build and maintain excellent React Native applications with clean code. Experience with React Js, React Native, JavaScript
• Implement pixel perfect UI's that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Familiarity with RESTful API. • Release applications to IOS and Google Play stores. • Work with native modules when required.
• Complete the sprints according to the estimated time and participate in sprint retrospectives and daily standups.
• Be part of a community of React Native developers who share knowledge and help each other as problems arise.

 Develops digital marketing strategies by studying economic indicators,

tracking changes in supply and demand, identifying customers and their

current and future needs, and monitoring competition.

 Plans and executes all web, SEO/SEM, database marketing, email, social

media, and display advertising campaigns.

 Designs, builds, and maintains our social media presence.

 Contributes to marketing effectiveness by identifying short-term and long-

range issues that must be addressed.

NetSysCon is looking for a Full Stack Engineer for a travel/airline SaaS start-up. They have partnered with major airlines and entertainment brands such as Disney Theatrical Group, Qantas, Iberia, Alaska, Malaysia Airlines, Vistara, IndiGo, Volaris, and others. Their platform offers innovative tools to drive revenue, operational efficiency, and digital shopping conversion.

Job Profile

Work on all elements of the stack from data modeling and back end API's to UI implementation.
Working with airlines on integrations deep within their systems (in person, if you like!).
Assisting with key architecture, platform and infrastructure design.
Ensuring the system runs and scales smoothly, with high availability and resilience to failure.

What we use:
Python, Django, Celery
React, TypeScript
Scikit-learn, PyTorch, Tensorflow
Postgres, Redis
Kubernetes, Docker, AWS, Terraform, CDK, Github Actions

Our client is a tech company first so engineering is the largest, most important department. They care about developer ergonomics and believe investing time and effort in getting software and platform right is not-negotiable. They have:

A comprehensive automated unit test suite (frontend + backend);
Fully automated CI/CD (git push is all you need);
Fully containerized / reproducable dev environment (single-command bootstrap);
Redundant, self-healing, auto-scaling infrastructure;

Requirements

Full-stack engineering experience in at least one of the following languages/frameworks - Backend: Python/Django (preferred), Ruby/Rails, Node;
Frontend: React (preferred), Angular, Vue.
Evidence of exposure to architectural patterns of large, complex web applications (eg, well-designed APIs, asynchronous data pipelines/message queues, distributed systems).
Engineers who have experience with software best practices such as unit testing, reusable components, traceability.

ROLES & RESPONSIBILITIES:

• Responsible for Blockchain evaluation, smart contract development, implementation supporting the digital strategy group initiatives.
• Must have hands-on experience using Solidity.
• Experience in setting up Blockchain nodes and networks.
• Design and develop the architecture of Blockchain Solutions from a systemic standpoint.
• Responsible for creating technical solution architecture for a given business problem.
• Responsible for quality of the application and implements necessary checks and balances via peer review, code scans, automated tests.
• Set the standards for design and development.
• Oversees, maintains,s and supports existing software applications.
• Provide subject matter expertise in reviewing, analyzing, and resolving complex issues.
• Prepare user and systems documentation as needed.
• Design & implement Blockchain solutions which may run on Blockchain platforms and composed of multiple software packages based on Solution Architect.
• Lead a team of Blockchain juniors/trainees.
• Work with product managers and other product teams.
• Well versed in using GitHub.
• Should be flexible to explore different blockchains be it Ethereum, Ripple, Tron, AVA, Multichain, etc

About the Company

InnKey is an integrated Hotel ERP on Cloud. We help mid-upscale Hotel Chains run their entire operations on a single platform completely on cloud. We cater to all the departments of a hotel ranging from Reservations and Front Desk to Housekeeping and Maintenance to Point of Sale and Banquets and Conferencing to Material Management and Purchasing to Financial Accounting and MIS.

Our entire solution is on Cloud making it accessible anytime and anywhere which completely changes the operational landscape for any Hotel Chain.

We aim to become a single point solution for every Hotel Chain whether they have 10 or 1000 hotels. Our goal is to help our customers streamline their operations, increase their topline and maximize their bottomline.

What You’ll Do:

• You’ll work with others to build new product features from start to finish: through conception, research, implementation and maintenance
• Ability to ship code that allows for high availability and good performance are a must in a mission critical software like ours
• Contribute to all phases of software development
• Be adaptable to work in a fast-paced environment

What We Are Looking For:

• Thoughtful problem-solving: For you, problem-solving starts with a clear and accurate understanding of the context. You can decompose tricky problems and work towards a clean solution, by yourself or with teammates. You're comfortable asking for help when you get stuck.
• Shipping quality user interfaces: You can work with others to build and maintain quality user interfaces for a big audience, using Web technologies like HTML, CSS, JavaScript, and a modern UI framework like Angular. If you've experienced the technical challenges of rapid growth, that's a plus.
• Familiarity with the backend: You understand how parts of a system fit together—from the user interface to the data model. Experienced candidates should be familiar with relational database systems like MS SQL and backend technologies like .NET
• Pragmatic and business-oriented: You care about the business impact of what you're building, and you prioritize projects accordingly. You're not just going after cool stuff—you understand the balance between craft, speed, and the bottom line.
• Team player: You understand when work is better, together. You enjoy collaborating cross-functionally to accomplish shared goals, and you care about learning, growing, and helping others to do the same.

• Manage / Develop the marketing plan and ensure activities planned are carried out.
• Launch social media initiatives, eg sending e-news, posting articles/videos on to Linkedin, social media campaigns etc
• Help organize marketing events (in the UK)
• Drive culture of client care, for example, ensuring service standards are met
• Monitor response of marketing initiatives and follow up on leads generated
• Ensuring our values are upheld and we remain focused on our mission, which includes growth, (via innovation, marketing etc)
•  

• Excellent (English) written and spoken communication skills are essential since the clients are based in the UK
• Candiate must be helpful, cheerful, create positive energy, keen, ambitious, innovative, self-starter, minimal supervision required
• Expert in social media, including use of Linkedin, publishing videos, blogs etc and able to updating web-sites. Should have good eye for design.