Customer Service Manager

Hello,

Greeting from DevCare Solutions!!!

Kindly Check the Roles and Responsibilities of US Non IT Recruiter

•            Responsible for handling Non-IT requirements from US based clients.

•            Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.

•            Sourcing from Job Portals (Indeed, Monster, Dice, Career builder), Making job postings on the Job Portal.

•            Must be having capability to work with a team or individually.

•            Maintain close contact with candidates/Vendors/ recruiters/offshore team.

•            Publish progress report to management every week.

About us: www.devcare.com

Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say, about the interesting projects, you for sure will gain an enriching positive experience every moment.

Name of the company: DevCare Solutions

Year of establishment: April 19th, 2005

Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210

It's Complete US Shift – Onsite

Shift Timing will be 7.00pm to 4.00am IST

Cab: Pick and Drop Available

Dinner will provide in the company

Benefits

Incentive for every placement

EPF

Health Insurance

Food

Holiday Bonus

TCMS/MITRAC Developer & Lead

MITRAC:

Skills Required:

· Software Design & Development.

· TCMS Development using MITRAC Tool.

· Embedded C

· PLC Programming & IEC61131

· FBD/SFC/ST

· ModBus/Can Bus,Ethernet,Serial Communication.

· Strong TCMS testing Experience.

Non-MITRAC:

Skills Required:

· Strong Embedded C

· PLC Programming

· IEC61131

· FBD/SFC/ST

· Ethernet,Serial Communication.

· Experience RTOS

· Experience in Functional Testing of Industrial Application

We are looking for a result-driven Team Leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential. Requirements: • A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous. • Experience in sales is necessary. • Strong sales ability, business acumen, and commercial awareness. • Excellent communication, interpersonal, and customer service skills. • Strong leadership abilities. • Good time management, strategic planning, and organizational skills. Responsibilities: • Identifies the primary concerns, long-term strategies, and targets to be assigned to the team members. • Oversees the sales squad's initiatives to reach objectives and generate realistic, consistent outcomes. • Develops the product sales blueprint, a set of standards for sales associates to conform to, encompassing lead filtering and deal modeling. • Guides sales personnel to function efficiently by capitalizing on their passions and capabilities

What your day job looks like at GroupM:

• Develop strong relationships with counterparts in GroupM regional teams (Europe, U.S., Asia)
• Support the training and growth of your team
• Enforce retail/ecomm. best practices with a focus on platform expertise, consistency, and quality of work delivery
• Be accountable for consistent work delivery to GroupM regional teams by ensuring a high quality of output
• Serve as point of escalation for your team and take ownership of resolving any issue
• Provide career development and coaching for your team
• Line manage 2-5 direct reports
• Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done
• Present strong and effective communication across all levels

What you’ll bring:

• You are proficient in English
• You have 5+ year experience of planning and managing retail Search campaigns
• You have a high-level knowledge of retail Search platforms and third-party tools (Google Merchant Centre (Shopping Campaigns), Helium10, AMS, Kroger, Walmart, Pacvue, Instacart)
• You have expertise of handling online portal sellers on multi-channel, multi-platform model
• You have a strong hold on feed creation, feed management, Listing of products on all platforms, maintaining hygiene across all portals
• You possess strong analytical skills and a natural affinity for numbers to optimize for results
• You can examine raw data, draw conclusions and develop actionable recommendations as needed
• You have experience maintaining quality standards at scale
• You have experience providing service to local teams from a centralized location
• You have a passion for everything digital, with an active interest and understanding of online advertising industry trends
• You have excellent communication skills, both verbal and written
• You are proficient in Microsoft Excel and Google Sheets

Digital Marketing is a lot more than what it is usually portrayed as and we delve into “the lot more”for SMBs. we have grown well and what started as a small personal project a year ago has now grown into a family of 45+ clients and 8 smart people- all within a year! And guess what, we never spent a single penny on advertising! It was all referral and so you can imagine the quality of work that we have been doing.

Now, if you are someone who can fit in such a high performing environment, do read the job description very thoroughly and then apply!

Responsibilities

Be the primary point of contact for the clients.

Assist in creating a digital strategy for the clients. These are SMEs, hard on cash but high on hope so we have to be extra wise with what we suggest!

Get things done from the CG team. You see, since you will interact with the client, you will know what they want and you alone will have to make sure that the work gets done!

Advocate for the client to ensure that we’re not just checking off boxes in a task manager, but instead moving them forward and reaching their objectives (we call this Remarkable ROI)

Note: You’re not responsible to bring in new clients (this is not a sales position). You are responsible to keep and grow your clients with Remarkable Client Experiences, Remarkable Excellence, and Remarkable ROI and if that gets us Referrals- well nothing better than that!

Note: Our digital marketing projects include both “traditional” digital marketing such as SEO and Email Marketing/Whatsapp Marketing/Affiliate Marketing as well as web design & development projects. For this position though, we will stick to SEO/SMO/PPC

What we are looking for

Digital marketing experience (and most importantly, the ability to learn & grow, stay on top of current trends, and focus on results). Followed by…

Strong project management skills (aka, the ability to efficiently and effectively get things done yourself and through other people). Followed by….

Ability to provide remarkable client experiences.

Who we are not looking for

You’re busy, we’re busy. If you don’t meet these requirements, please focus on the other fish in

the sea. These are indeed requirements

Minimum of 1.5 years as a hands-on digital marketing professional

Minimum of 1 year as someone who has been interacting with the clients. If you have worked

in B2B, it would be great!

Digital Marketing & Web Design Project experience

A focus on the details (really… pay close attention to the details if you’d like to get an interview

for this position)

If You’re a Good Fit, You Probably

Thrive in a small and growing team (<10 people on our way to 20)

Do some sort of digital marketing (or learning) in your spare time… it’s not just a day-job for

you

Know how to work on Google Analytics, Tag Manager, Google Ads, Facebook Business

Manager, Instagram Marketing, Email Marketing Tools, Canva (just a little bit), WordPress,

Wix, and anything else that is relevant to digital marketing

Feel at home with spreadsheets and task management tools

Are comfortable with IM tools, email, video calls, and the phone but believe in the power of

minimising interactions.

BTW: when applying, use the passcode “WTH

Rao & Sasi is One of the Reputed CA firms based out of Guntur.

Roles & Responsibilities:

1. Preparation of :
2. a) Monthly GST Returns
3. b) Quarterly TDS/TCS Returns
4. c) Yearly GST 9 & 9C, IT Returns
5. d) GST Reconciliations.
6. Reconciling all Income Tax & GST returns data.
7. Making required Month/Year-End Provisions for accounts Finalization.
8. Preparation of Monthly and annual Financial Statements.
9. Working on GST Audits, Statutory Audits, Internal Audits, Company Incorporations, Appeals, etc.
10. Scrutinize, Maintain, and Finalize Books of Accounts (P&L, BS, CFS, Notes to Accounts & Schedules) as per Schedules of:

• The Companies Act
• Indian Accounting Standards &
• Tax Compliance Laws.

1. Ensure Adequate Provisions are maintained for Expenses Management.
2. Review Financial Statements and Tax Returns related to Partnership Firms, Companies, and individuals.
3. Assisting with any bookkeeping requirements as & when required.
4. Preparation of Curriculum, Training Schedules, Assessment Materials, and other training materials required for Regular Internal and External Training of Operational Staff.

Additional Roles:

1. Preparing Validation & MIS reports, Yield Statements, etc.

2. Ensure Accounts are verified with Source Documents & are audited in Compliance with IT Rules.

3. Assisting the Marketing Team with Writing Blogs, Articles, & Social Media Posts, etc. related to the Latest Changes in the Fields of Accounting/Taxation.

Desired Candidate Profile:

• Qualified CA with at least 1-2 Years of Industry/Practice Experience.
• Must be well-versed with the Latest Revisions and Basic Concepts related to GST, Accounting, Payroll, Income Tax, TDS/TCS, Auditing, etc.
• Must have Command over MS Office, Advanced Excel, ERP, and Accounting software like Tally, Fair Finman, etc.
• Good written communication and interpersonal skills.
• Must have analytical ability and problem-solving skills.
• Ability to develop & implement standardized systems & processes, work with a team & under pressure, flexibility to adopt new challenges/additional work.

NOTE:

WFH & Part Time Allowance based on candidature.

Skills Required:

• Expertise in software development & programming using HTML5, JavaScript, CSS, Node.js, SAPUI5 and Fiori

• Experience in developing SAP Cloud Platform based applications is a plus.

• Must have experience in Fiori apps implementation including configurations.

• Build Custom Fiori and extend Fiori applications

• Experience working with SAP Web IDE, BAS and different http services integration like REST/Web service.

• Experience in building applications on Business Transformation Platform will be add on

• Must have experience in Fiori Design patterns, UI Theme designer and Fiori Launchpad configurations and database experience with SAP or S/4 HANA.

• Assist in the integration of front-end UI/UX components with back-end. Ability to assess the current processes, identify improvement areas and suggest technology solutions.

Professional Attributes:

Interactive communication with client and leadership. Strong conceptual, analytical, Troubleshooting, resolution and problem-solving skill. Team Handling experience, Good Communication Skills