Customer Service Manager at PLUS MEDIA E-COMMERCE PRIVATE LIMITED · Noida, Delhi, Gurugram, Noida · 0 - 3 years · ₹2L - ₹4L / yr · Profitable · Posted 28 Mar 2019


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The Business Development Manager will be responsible for driving client acquisition, managing client relationships, preparing business proposals, reviewing and negotiating agreements, and ensuring smooth coordination between internal teams and clients. The role requires strong communication, legal understanding of agreements, negotiation skills, and the ability to analyze client profitability.
Bachelor’s degree in Business Administration, Marketing, Law, or related field (MBA Preferred).
• 3–6 years of experience in Business Development, preferably in background verification or service-based industries.
• Strong understanding of contract drafting, legal terms, and negotiation processes.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple clients and work under deadlines.
• Strong analytical skills with experience in profitability analysis.
• High attention to detail and documentation accuracy.
KEY COMPETENCIES
Client Relationship Management • Proposal & Agreement Drafting • Contract Negotiation • Legal & Risk Understanding • Analytical Thinking • Coordination & Collaboration • Problem Solving • Business Acumen
Job Title: Inside Sales Associate
Location: Remote (Work From Home)
Shift: US/UK Shift (Night Shift)
Work Days: 6 days/week (1 weekday off)
Experience: 1–10years (Freshers to Experienced)
Salary: ₹10–12 LPA
Notice Period: 0–15 Days
About the Role We are looking for a motivated Inside Sales Associate to join our sales team. In this role, you will identify and engage potential customers, qualify leads, and build relationships that convert into revenue. You'll work closely with senior sales executives to hit targets and support overall business growth.
Key Responsibilities
- Conduct outbound calls to potential customers from provided lead lists
- Qualify leads by asking relevant questions aligned with the ideal customer profile
- Maintain accurate and up-to-date records of all communication and lead activity in the CRM
- Provide detailed lead information to senior sales executives for smooth handoff
- Follow up with prospects to gather additional information or resolve queries
- Stay updated on industry trends, product knowledge, and competitive landscape
Requirements
- Bachelor's or Master's degree in Business, Marketing, or a related field (preferred)
- Excellent verbal and written communication skills with a professional phone demeanor
- Strong interpersonal skills and ability to build rapport with potential customers
- Self-motivated, target-driven, and results-oriented
- Ability to prioritize and manage time effectively in a fast-paced environment
- Strong problem-solving skills and the ability to think on your feet
- Proficiency in CRM software (or willingness to learn)
- Prior experience in sales or customer service is a plus but not mandatory
- Positive attitude, resilience, and willingness to learn and adapt
Skills: Inside Sales, Tele Sales, Cold Calling, Lead Generation, CRM, Communication Skills, B2C Sales, International Sales
Introduction
Designation- VP – Business Development.
The role will have an overall revenue target and may require moderate travel.
We are looking for a VP – Business Development to identify and develop business, sales, and growth strategies for the company’s products and services working from India.
In addition, you will be expected to manage a team of BDMs and provide monthly , quarterly and yearly targets in line with the company's vision and goals.
Roles and Responsibilities
- Serve as the highest level of guidance for all Sales & Marketing activities and outcomes.
- Lead a team of business development managers (and their direct reports) and digital marketing exec’s.
- Outline and approve marketing collateral (including strategic direction of social and web presence) to ensure it is aligned with organizational vision and goals.
- Develop sales strategies, go-to-market strategies, sales plans and strategies to achieve goals.
- Defining and managing Sales budgets.
- Define KPIs and CSFs for the Sales & Marketing teams.
- Analyze and monitor the market and industry trends and bring thought leadership through strategic positioning.
- Outline and Manage the digital marketing activities and ensure they are targeted towards the ideal customer profile.
- Manage the lead generation activities.
- Identify potential clients/brands to offer them our services.
- Outline, Define and Manage marketing campaigns.
- Create sales pitches about Hiringhood and effectively present them to prospective clients.
- Maintain excellent customer and account relations and expand outreach to other potential areas in the client's organization.
- Come up with plans to increase revenue and surpass monthly targets.
- Collaborate with senior management and other marketing teams to align our internal goals with new and existing partner relationships.
- Identify, participate & lead conferences specific to Hiringhood’s Vision & Goals.
- Represent Hiringhood in various forms of Media
Must-Have Skills
- 10+ years of experience in B2B Sales.
- Should have extensive knowledge in recruitment lifecycle sales and client acquisition.
- Need experience in technology sales, staffing, consulting services, a strong background in business development, and customer relationships.
- Need experience closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
- Be a strong leader and have an acumen to communicate with senior management.
- Should have strong communication skills, articulation, and presentation skills
- Conflict resolution and ability to take ownership and motivate a team.
- A go-getter, who is hungry to be a part of the fabulous growth story
- Open to work in a start-up. Experience in sales, marketing and relationship building. Excellent communication, Presentation and interpersonal skills.
- Ability to analyze and interpret sales data and market trends. Ability to work independently and as a team player in a fast-paced environment.
- Willingness to travel as needed.
- Stakeholder management skills.
- Prefer candidates with MBA, MCA or relevant education in technology, marketing or sales.
About Hiringhood
Hiringhood is a technology platform that offers marketplaces to employers,
recruiters, jobseekers and third parties to increase the acceleration, precision &
scale of the recruitment process while decreasing the cost & time. Hiringhood aims
to build a cosmos of these marketplaces across India and the world serving various
industries & domains.
Hiringhood has built the world best and only premium bounty-hunting &
crowdsourcing recruitment marketplace.
Location
Hiringhood, founded on 14th November 2020, is located in T-HUB 2.0 which is the
largest incubation center and Innovation campus in Asia, a Hyderabad-based
start-up ecosystem enabler. T-Hub facilitates collaborations between Startups, Angel
Investors, Venture Capital Firms, Corporates, Governments, and Academia.
Why Join Hiringhood?
Be part of an award winning startup which believes in the entrepreneurial
acumen of every employee.
Hiringhood offers access to a great startup environment at T-Hub you will get
access to over 250+ startups, their founders and teams, the scope to learn is
infinite.
Hiringhood also offers great networking opportunities through T-Hub events.
1. As a founding backend engineer, design, build and evolve the backend architecture
of our product to support customer-facing and internal features to serve 1000s of
customers and millions of data requests per hour
2. You will engage in technical decisions from choosing the optimal database design to
best-practice infrastructure decisions
3. You will proactively incorporate best practices for security, analytics, and monitoring
4. You will contribute to DevOps by building procedures for deployment,
troubleshooting, and maintenance
5. You will work directly with the CTO to set the tone for the engineering culture
This role is tailor-made for you if
1. You have 4+ years of experience designing, building, and deploying production-level
large-scale web applications
2. You have hands-on experience with Node JS and other programming languages
(Ruby, Go, Python)
3. You have worked previously on PostgreSQL, SQL, and Message Queue 4. Practical
knowledge and experience in deploying and managing big data applications on a cloud
platform like AWS or Google Cloud.
5. You are comfortable conducting code reviews and giving feedback to ensure high
standards of code maintainability and extensibility.
6. You are energized by ambiguity and can create structure in a dynamic, fast-paced
environment
7. You’ve high confidence, low ego, and are generally a good human being :)
You earn brownie points if
1. You love Slack (we are a Slack first company)
2. You have been part of an early/mid-stage start-up before
3. You love TechCrunch. We are obsessed with reading and talking about startups
4. You have created some amazing open-source projects
1. We are looking for full-stack/back-end developers with 2-4 years of web development experience.
2. Overall of 2+ years of expertise in at least one dynamic programming language and one MVC/MVT web framework, preferably Django.
3. Our ideal candidate will be able to build applications from scratch and deliver a complete project i.e. understand requirements, design architecture, write reusable code that follows basic coding standards, test, deploy and support/follow-up features.
4. As a start-up, we are keen to work with people who are passionate about technology and who love the speed, chaos, and versatility of start-ups
Skills and Qualifications:
1. 2-4 years of experience in building large-scale full-stack web applications and RESTful APIs.
2. Experience with AWS and AWS Serverless Application Model.
3. Experience in Python is preferred, but not mandatory.
5. Proficient with version control systems like Git or BitBucket.
6. Hands-on experience with front-end technologies - HTML5, CSS3, Bootstrap library & JavaScript/jQuery.
7. Knowledge of Angular 2/ReactJs is a plus.
8. Proficient in Databases like MySQL and familiar with caching techniques.
9. Familiarity with Docker and virtual environments is a plus.
10. Good understanding of CS fundamentals, data structures, and algorithms.
11. Bachelor’s/Master’s degree in Computer Science or related fields
12. Team player with strong work ethic; Detail and deadline-oriented; Take ownership of tasks.
Need Immediate to 20 Days







