Tele Caller-IT Sales-Pune (Shivaji Nagar)

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Strong Digital Marketing / B2B Brand Marketing profiles

Mandatory (Experience 1): Must have a minimum 4+ years of experience as a Digital Marketing Executive / Digital Marketing Professional

Mandatory (Experience 2): Hands-on experience in B2B digital marketing, with a strong focus on brand awareness, product visibility, and brand positioning

Mandatory (Experience 3): Hands-on experience in social media management, including LinkedIn and YouTube, social media calendar planning, and brand reputation management

Mandatory (Experience 4): Strong experience in SEO (On-page, Off-page, and Technical SEO), website management, and page optimization to improve online visibility and rankings

Mandatory (Experience 5): Proven experience in paid digital marketing campaigns, including Google AdWords, Meta Advertising, and LinkedIn Advertising

Mandatory (Experience 6): Experience in content creation, including blog writing, content generation, and digital publishing for B2B audiences

Mandatory (Tools): Hands-on experience with Google Analytics, Google Search Console, Google Webmasters, Google Trends, and performance tracking tools

Mandatory (Skills 1): Strong understanding of email marketing, campaign sequencing, lead nurturing funnels, programmatic advertising, and KPI reporting

Mandatory (Company): B2B SaaS / B2B Services OR Digital Marketing Agencies, with exposure to B2B client/projects (If candidate is from marketing agency, name of b2b clients and projects should be mentioned in resume)

BUSINESS DEVELOPMENT EXECUTIVE

About the Role

We are looking for a dynamic, results-driven Business Development Professional to join our growing team. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, and driving revenue growth. This role demands a proactive individual with excellent communication abilities and a passion for achieving targets.

Key Responsibilities

• Client Relationship Management: Build, maintain, and nurture long-term relationships with prospective and existing clients.
• Presentations & Pitching: Prepare and deliver compelling business presentations, proposals, and product/service demonstrations to potential clients.
• Market Research & Analysis: Conduct thorough market research to identify trends, competitor activities, and potential areas for business expansion.
• Reporting & Documentation: Maintain accurate records of activities projects, client interactions, and pipeline status; prepare regular reports for senior management.
• Networking & Events: Represent the company at industry events, conferences, trade shows, and networking forums.

Required Skills & Qualifications

Area

Requirement

Education

Bachelor's Degree in Business Administration, Marketing, Management, or a related field

Experience

0–3 years of experience in Business Development, Sales, or a related role (freshers with exceptional skills may apply)

Language

Proficiency in English (spoken & written) is mandatory

Communication

Excellent verbal and written communication skills

Presentation Skills

Strong ability to create and deliver impactful presentations

MS Office

Proficiency in MS Word, MS Excel, MS PowerPoint, and MS Outlook

JOB DESCRIPTION - Inside Sales Specialist Company Profile: Skolar aims to provide the finest project based education to learners, helping them in getting placed in their dream companies by providing them with the right training and path to outperform their interviews. We dedicate our platform to providing you with the very best mentorship on our courses, with an emphasis on Interactive learning style, a great mentorship workaround, and affordability across all the courses thus helping students achieve more holistic education and prepare them for better career opportunities.

Designation: Inside Sales Specialist

Job Overview: We are seeking a highly motivated and results-driven Inside Sales Specialist to join our dynamic team in the EdTech industry. As an Inside Sales Specialist, you will play a crucial role in driving revenue growth by actively engaging with potential customers, understanding their needs, and effectively promoting our EdTech solutions. Your ability to build strong relationships and articulate the value of our products will be key to your success. If you are passionate about education and technology and possess excellent communication and sales skills, we invite you to join us in revolutionizing the way education is delivered.

Roles and Responsibilities: ● Conduct proactive outreach to potential clients via phone calls, emails, and other communication channels to generate new leads and opportunities.

● Build and maintain a robust sales pipeline by identifying and qualifying potential customers, understanding their needs, and presenting tailored solutions.

● Develop a deep understanding of our EdTech products, their features, and benefits to effectively articulate their value to potential customers.

● Collaborate closely with the sales team, marketing, and product development to ensure a consistent approach to customer engagement and maximize sales effectiveness.

● Conduct product demonstrations and presentations to showcase the capabilities and advantages of our EdTech solutions.

● Respond to customer inquiries, provide accurate information, and address any concerns promptly.

● Negotiate and close deals while adhering to company pricing and sales strategies.

● Keep up-to-date with industry trends, market dynamics, and competitive landscape to identify new opportunities and stay ahead in the EdTech space.

● Collaborate with customer success teams to ensure a seamless onboarding experience for new clients and foster long-term customer relationships.

Requirements: ● Bachelor's degree or equivalent experience.

● Proven track record in inside sales, preferably in the EdTech industry(Optional).

● Strong passion for education and technology, with a genuine desire to make a positive impact on the educational landscape.

● Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.

● Demonstrated ability to handle objections and turn them into opportunities.

● Results-driven with a proven ability to meet and exceed sales targets. ● Highly organized and able to manage multiple tasks and priorities simultaneously.

● A team player with a collaborative approach and willingness to contribute to the success of the overall sales team.

● Flexibility to adapt to a fast-paced and rapidly evolving work environment

CoreStack, an AI-powered multi-cloud governance solution, empowers enterprises to unleash the power of the cloud on their terms by helping them rapidly achieve continuous and autonomous cloud governance at scale. CoreStack enables enterprises to realize outcomes across FinOps, SecOps and CloudOps such as a 40% decrease in cloud costs and a 50% increase in operational efficiencies by governing operations, security, cost, access, and resources. CoreStack also assures 100% compliance with standards such as ISO, FedRAMP, NIST, HIPAA, PCI-DSS, AWS CIS & Well-Architected Framework (WAF). CoreStack works with many large global customers across multiple industries including Financial Services, Healthcare, Retail, Education, Telecommunications, Technology and Government. 

The company is backed by industry-leading venture investors. CoreStack is a recent recipient of the 2021 Gold Stevie American Business Awards in the Cloud Infrastructure category and the 2021 Gold Globee Winner of the Most Innovative Company of the Year in IT Cloud/SaaS. In addition, CoreStack won the 2021 Best New Products American Business Award in Cloud Governance as well as Golden Bridge Awards for Cloud Computing/SaaS Innovation and Cloud Security Innovation. CoreStack was recognized as IDC Innovator in Cloud Management Solutions and in the Gartner Magic Quadrant for Cloud Management Platforms in 2020. The Company is a three-time TiE50 Winner and an Emerge 50 League-10 NASSCOM award recipient in Enterprise Software. CoreStack is a Google Cloud Build Partner, Microsoft Azure Gold & Co-Sell Partner, and Amazon AWS Advanced Technology Competency Partner.

Responsibilities:

• Part of a product team responsible for the Quality of the product used by Global customers
• Drive the automation efforts to reduce the time taken to identify issues
• Contribute towards the process improvement involving the entire Product development life cycle.
• Should be able to capture the user behavior and identify the gaps in UX flows. 
• Responsible for the performance and usability of the Product.

Requirements

• Minimum 4+ Years of experience in testing domain.
• Should be well versed with Software Testing Methodologies and Techniques
• Should have experience in AWS or Azure or Google Cloud
• Should have experience in Manual Testing and identifying the critical scenario.
• Should have experience in Data Base testing
• Should have experience in Test Management tools.
• Should have experience in performance testing, load testing and basic knowledge on security testing.
• API testing using Soap UI is an added advantage.
• Selenium with Java is an added advantage.
• CI & CD using Jenkins is an added advantage.
• Prior work experience with Cloud domain and cloud based products is a Plus

CoreStack Offers

• Competitive salary
• Competitive benefit package with appreciable equity
• Exciting, fast-paced and entrepreneurial culture
• Health insurance and other company benefits

About us

1. Innoviti (http://www.innoviti.com/">innoviti.com) is India’s largest provider of payment solutions to Enterprise merchants. 
2. Processing $10 Bn of payments from 2000 cities. We today have 76% of Enterprise market share. 
3. Enterprises such as Reliance, Landmark Group, Shoppers Stop, Pantaloons, Hamleys, Van Heusen, Louise Phillipe, Madura Garments and several other hundreds of Enterprises are our customers.
4. Our vision is to use technology to unlock the hidden value in payments, helping large and small businesses constantly find new and unique ways to grow faster with lesser efforts.
5. We believe payment transactions are more than money moving pipes.  Whenever a payment happens, it is not only the merchant who makes money, but also the brand whose product was sold and the bank whose payment instrument was used.  A merchant, brand, and bank talk to the same consumer, however there is no easy way for them to talk to each other.  Our technology makes this collaboration happen, and makes it happen at the point of payment. We help them share customers and share marketing budgets, in turn targeting customers better than possible otherwise. By making it happen at the point of payment we ensure for each party that their marketing efforts are translating into sales.
6. Today our technology has helped large businesses grow faster with lesser efforts.  They have been able to offer EMI, BNPL, Cashbacks, Loyalty Point redemption and other offers with merchants, brands and banks participating in it.  Every day new use cases are designed and stitched using our technology platform.
7. Our next target are small merchants.  For them, the problems are far larger and more complex.  They have no means to access the marketing budgets or customers of large brands or banks.  They cannot even cross the regional offices of these businesses.  This is where we come in.  We are bringing the power of the technology created for large merchants to these businesses.  Helping bring the power of large brands and banks with whom we already partner to small merchants.
8. Innoviti’s first target category in this segment is small merchants selling electronic goods – mobiles, durables, laptops etc.  They are struggling the most as their customers find attractive offers online through partner brands and banks, which they can’t match in their stores.  These businesses offer the advantage of touch, feel and explanation in local language.  What they lack is the technology to discover, access customers and attract them with superior offers.
9. GENIE, our smart marketing platform helps them do that.  It is a mobile app that integrates with bank and brands on one end and Google and Facebook on the other.  It not only helps them discover and access customers searching for these products online, but also attract them to their stores with offers better than online.
10. The app was launched in July 2021 and has shown a 100% month-on-month growth, with more than 23% of the merchant’s monthly sales now happening through it.  
11. In the next 5 years Innoviti wants to scale up its GTV from $10Bn to $30Bn, multiplying its revenue 10X.  
12. We want to be recognized in this space as the company that transformed the payments industry by showing ways of extracting value from payment transactions better than anyone else.  We want to be setting the path for the next generation of payment solutions, that will be followed by others.
13. Towards this we need to hire aggressive talented individuals, who firmly believe that no problem is unsolvable.  That there is always a way to solve the toughest of problems.  Those who get excited by solving such tough problems at scale, and seeing the impact of that around them in the market.  Those who feel fulfilled when they see that it is making a difference to the lives of people around them.

To drive this roadmap the company is looking for talent who are ready to do what no payments platform has done before and what every payment platform will do thereafter.

Would you like to join this journey?

Job description:

Designation:  Database Administrator

Location:  Bangalore

Responsibilities

• Provision MySQL instances, both in clustered and non-clustered configurations
• Ensure performance, security, and availability of databases
• Prepare documentations and specifications
• Handle common database procedures, such as upgrade, backup, recovery, migration, etc.
• Profile server resource usage, optimize and tweak as necessary
• Collaborate with other team members and stakeholders

Skills and Qualification:

• Graduate degree in Computer Science, Computer Engineering, or related technical discipline from Tier-1 Institutes

• 4-6 years of proven experience in Database Administration
• Decent experience with recent versions of MySQL
• Understanding of MySQL’s underlying storage engines, such as InnoDB and MyISAM
• Experience with replication configuration in MySQL
• Knowledge of de-facto standards and best practices in MySQL
• Proficient in writing and optimizing SQL statements
• Knowledge of MySQL features, such as its event scheduler
• Ability to plan resource requirements from high level specifications
• Familiarity with other SQL/NoSQL databases such as PostgreSQL, MongoDB, etc. 
• Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases

Personality:

The ideal person for this role would be someone who loves the challenge of an entrepreneurial environment, who has high ownership to be available 24x7 for our customers, who is able to deal with complexity and rapid change and who has large dreams to be part of interesting journey.

The person would be self-driven, results-oriented with a positive outlook and impeccable integrity. He/she would have a track record of delivering results consistently in uncertain environments. Excellent communication skills with an ability to manage crucial conversations with senior stakeholders.

Retail industry demands “I’ll do it now instead of tomorrow” attitude. Please be prepared for interesting journey if you want to grow fast with no age barriers.

• Building components for the company's advanced health tech platform using Java, Solr, SpringBoot, DialogFlow
• Communicating effectively in a cross-functional product development team and present ideas and solutions effectively
• Participating in technical planning and requirements gathering phases including design, code, test, troubleshoot, and document engineering software applications
• Developing the Code as per the requirements
• Working with product team and constructing the tech roadmap
• Designing, building and scaling the company's backend microservices
• Maintaining code integrity and organization
• Applying all quality requirements to make the code production ready
• Developing and deploying new features to facilitate related procedures and tools if necessary
• Developing documentation related to technical aspects and to facilitate current support, development, upgrades, or migrations
• Designing and building efficient, reusable, and reliable Java code
• Pro actively catching and fixing bugs, and providing support for the back end services
• Managing servers and infrastructure by keeping the lights on and refining the deployment architecture

What you need to have:

• You will build an android app for the Saathi users (Teachers and students) to manage teacher classes and students’ studies.
• You will work on building features end to end with complete ownership, developing, testing, and deploying the core features.
• Ensure the best possible performance, quality, and responsiveness of the Saathi app

• You have prior experience as an Android Developer using Kotlin or have a strong desire to shift to Kotlin.
• You have 2- 4 years of experience in android development.
• You have strong knowledge of Android SDK, different versions of Android, and know how to deal with different screen sizes
• You have proven work experience in design patterns mobile architecture using frameworks such as MVVM/MVC
• You have familiarity with various testing tools
• You are good in pixel-perfect implementation of designs
• You can easily pick up new technologies and frameworks on the go. For you, engineering is about principles and practices; technology is about tools and tradeoffs.
• You have excellent problem-solving skills and can map out the system design for a feature end to end and execute on it.
• You want to be involved actively in the product development process and can come up with out-of-the-box ideas for unique features.
• And most importantly, you are fun to work with! 😌

We are looking for a dynamic Social Media Designer to be responsible for designing and posting original content on online platforms. The responsibilities of a Social Media Designer include posting content on social media, designing graphic material, and attracting consumers via social media.

To be successful as a Social Media Designer, you should be highly motivated, creative, and possess solid knowledge of marketing competencies. Ultimately, a top-notch Social Media Designer should be computer literate, highly organized, and able to work with little direction.

• Producing content to be posted online.
• Increasing traffic and appealing to target audiences.
• Creating posts, pages, and applications to attract customers.
• Using programming skills to build pages and applications.
• Measuring key performance indicators.

• Degree in Graphic Design or Computer Sciences.
• Good communication skills.
• Creativity and Graphic Design skills.
• Proficiency in Marketing disciplines.
• Must be self-motivated.
• Be able to produce original ideas.