
Job Summary
The candidate serves sellers by helping them to set up an online Shop on Etsy.com platform over the phone. They inform sellers about Etsy policies, charges, documents required and guide and help them technically to set up the shop on Etsy
Responsibilities and Duties
Helps to set up Etsy shop or accounts, obtains leads through various sources like by internet surfing or by cold calling in different markets or locality, and establishes new Etsy accounts by planning and organizing daily work schedule to call on potential sellers
Focuses to scale up sellers GMS (gross merchandise sale) through sales efforts from the executive's end by studying existing and potential Etsy Sellers.
Keeps management informed by submitting activity and results reports, such as daily call / Meetings reports, weekly work plans, and monthly and annual territory analyses.
Resolves sellers complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Contributes to team effort by accomplishing related results as needed.
Required Experience, Skills and Qualifications
Customer Service, Meeting Sales Goals, Closing Skills, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.
Must be:
- A graduate
- A local of the city applying for
- Fluent in English and local language
- Computer literate (knows his / her way around e-commerce platforms, able to use a smartphone and laptop)
Candidates from an e-commerce background are preferable.

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About the role
Role- Enterprise Sales Manager- New Business
Band- L3
Reporting to- Head Sales
Location-Bangalore
Role Type- Individual Contributor
No. of Vacancies-02
Job Profile
- Handling end-to-end sales
- Selling IT Infrastructure or IT Transformation Solution to Enterprise Accounts
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Of the Solutions
Specification-
Education- Open- Any Diploma/Any Graduate/Any Post Graduate
Experience- 5 to 10 years, sales exposure in similar or related domain, must be in IT sales and market exposure is a must
Person Profile-
- Good verbal and written communication skills
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Sales Competency Dictionary
Technical Competencies- These are the competencies which are core and directly related to the job.
- Domain Knowledge & Expertise-
Market
Product/Technology
Customer
Competition
Client
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Opening a conversation
Listening and Understanding abilities
Assessment of buyer
Growing the conversation
Art of probing/ questioning
Establishing trust, credibility, relationship over a communication
360-degree communication
Closing the communication loop
Presentation skill
Written communication- e-mail, documentation etc.
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Uncovering and delivering value, increasing the pie, creating win-win situations
Showing the value/worth
Finish it strong
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Planning & Methodical
Motives
Networking for new sales opportunities
Persuade
Follow-up
Opportunity Sniffer
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Drive to Succeed
Competitiveness
Achieving the goal
Sense of Achievement
Fear of Failure
Perseverance or Persuasiveness
Go getter
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Handling rejections
Mental resilience
Can take strong decision
Objection Handling
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Able to empathize with people
Understands the emotions
Understands motivations that drives human behavior
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Accountability for their action
In-charge of their plans and action
Owning up their success or failures
Doers or Action oriented
Strong at execution
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Resourceful
Information collection
Logical interpretation- quickly and accurately
Planning and Prioritizing
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