
Job Summary
The candidate serves sellers by helping them to set up an online Shop on Etsy.com platform over the phone. They inform sellers about Etsy policies, charges, documents required and guide and help them technically to set up the shop on Etsy
Responsibilities and Duties
Helps to set up Etsy shop or accounts, obtains leads through various sources like by internet surfing or by cold calling in different markets or locality, and establishes new Etsy accounts by planning and organizing daily work schedule to call on potential sellers
Focuses to scale up sellers GMS (gross merchandise sale) through sales efforts from the executive's end by studying existing and potential Etsy Sellers.
Keeps management informed by submitting activity and results reports, such as daily call / Meetings reports, weekly work plans, and monthly and annual territory analyses.
Resolves sellers complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Contributes to team effort by accomplishing related results as needed.
Required Experience, Skills and Qualifications
Customer Service, Meeting Sales Goals, Closing Skills, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.
Must be:
- A graduate
- A local of the city applying for
- Fluent in English and local language
- Computer literate (knows his / her way around e-commerce platforms, able to use a smartphone and laptop)
Candidates from an e-commerce background are preferable.

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Role: Account Executive / Sales Executive (B2B SaaS)
Exp: 7-12 Years
CTC: up to 20 LPA
Location: Gurugram
Desired Skills and Experience:
● 7+ years of sales experience, with a track record of exceeding quotas.
● 3+ years of experience (recent) in B2B SaaS sales.
● Proven expertise in selling tech tools, integrations, and workflow automation solutions to enterprise customers.
● Excellent negotiation, communication, and interpersonal skills.
● Data-driven mindset with strong analytical and problem-solving skills.
● Ability to thrive in a fast-paced, results-oriented environment.
Mandatory Criteria (Can't be neglected during screening) :
- Total Experience: Minimum 7 years, with recent experience in SaaS sales, with a track record of exceeding quotas.
- SaaS Technology Sales Experience: At least 3 years of experience (recent) in a tech-driven B2B SaaS sales role.
- Candidate should have Proven expertise in selling tech tools, integrations, and workflow automation solutions to enterprise customers.
- Educational Qualification: B.Tech (CS/IT) preferred, or B.Tech (any stream) + MBA.
- Startup Experience: Preferred but not mandatory.
Job Summary:
We are looking for a skilled and customer-focused Desktop Support Engineer to join our IT support team. The ideal candidate will provide technical assistance and support to end-users, troubleshoot hardware and software issues, and ensure smooth day-to-day operations of desktop systems.
Key Responsibilities:
- Provide technical support for desktops, laptops, printers, and other IT equipment.
- Install, configure, and maintain operating systems and software applications.
- Troubleshoot system and network problems, diagnosing and solving hardware/software faults.
- Respond to technical support tickets via phone, email, or in person.
- Set up user accounts, permissions, and passwords in accordance with company policies.
- Ensure data backup and recovery processes are in place.
- Maintain asset records and update inventory logs.
- Coordinate with vendors for hardware replacements or repairs.
- Provide support during software and hardware upgrades.
- Document technical issues and resolutions in the support ticketing system.
Required Skills:
- Strong knowledge of Windows OS (7/10/11), Microsoft Office, and basic networking.
- Familiarity with remote desktop tools and help desk software.
- Basic understanding of Active Directory and system security.
- Good problem-solving and communication skills.
- Ability to work independently and under pressure.
Educational Qualification:
- Diploma / Graduate in IT, Computer Science, or related field.
- Certifications like CompTIA A+, Microsoft (MCP/MCSA), or equivalent are a plus.
Preferred Experience:
- 0–2 years of experience in desktop or IT support.
- Experience in handling onsite and remote support for users.
Location : Mumbai
Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.

DESIRED SKILLS: React.js, JavaScript, Redux, RESTful APIs, TypeScript
JOB SUMMARY
Thorough understanding of React.js and its core principles
Experience with popular React.js workflows (such as Flux or Redux)
Familiarity with newer specifications of EcmaScript
Familiarity with RESTful APIs
Knowledge of modern authorization mechanisms, such as JWT Web Token
Familiarity with modern front-end build pipelines and tools
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements
A knack for benchmarking and optimization
Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
Familiarity with any ReactJS testing framework is plus
Key Responsibilities:
1. Training the field team on Sales pitch on regular basis
2. Responsible for revenue generation through sales
3. Drive the off-line lead generation activities for the cities (primarily through referrals) 4. Ensure
minimum 50% sales conversion on the leads assigned to the team 5. Figure out new channels
to generate more leads off-line and ensure conversions on the same 6. Regular evaluation of
the sales team through test and measure their performance 7. Improve the sales efficiency of
the sales team
8. Tracking MoM performance for each of the field sales team
9. Work on the reports for the management and ensure data sanity
10. Real time handling the objection during sales and assisting the field sales team when they
are in front of the client
11. Share feedback on the pricing, policy change and other circumstances which may cause
downfall in sales numbers
12. Conduct motivation sessions with team to keep their moral high
CupShup is looking for Operations Executive for the respective city. You will be responsible to handle the network growth, BTL Campaign function & operations, audit i. e. internal audits, client audits, cost audits, etc.
Responsibilities:
- Exeuctiion of BTL / Offline marketing campaigns across locations
- Strengthening network of promoters
- Vendor/Partners Empanelment
- Logistics and Collaterals
- Success of the campaigns
- Process improvement and streamlining
- GST Compliance and reconciliation
- For Client - Media, Financial, Rate Benchmarking, Competition
- Functional Audits as and when required by Management
- Regional reporting
- Network tracker
- Collaterals Tracker
- Partners Tracker
Requirements:
- Graduate
- 0-2 years of experience BTL marketing is a must
- Self Motivated, Passionate, and a never give up attitude
- Team player
- Fair at communication and expression
- Willing to learn not only operations but also marketing and the other functions
- Two wheeler driving and license is an added advantage





