Job Summary
The candidate serves sellers by helping them to set up an online Shop on Etsy.com platform over the phone. They inform sellers about Etsy policies, charges, documents required and guide and help them technically to set up the shop on Etsy
Responsibilities and Duties
Helps to set up Etsy shop or accounts, obtains leads through various sources like by internet surfing or by cold calling in different markets or locality, and establishes new Etsy accounts by planning and organizing daily work schedule to call on potential sellers
Focuses to scale up sellers GMS (gross merchandise sale) through sales efforts from the executive's end by studying existing and potential Etsy Sellers.
Keeps management informed by submitting activity and results reports, such as daily call / Meetings reports, weekly work plans, and monthly and annual territory analyses.
Resolves sellers complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Contributes to team effort by accomplishing related results as needed.
Required Experience, Skills and Qualifications
Customer Service, Meeting Sales Goals, Closing Skills, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.
Must be:
- A graduate
- A local of the city applying for
- Fluent in English and local language
- Computer literate (knows his / her way around e-commerce platforms, able to use a smartphone and laptop)
Candidates from an e-commerce background are preferable.
Shubham Vishwakarma
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