Business Development Executive

Job Title: Technical Support Engineer

Location: Indore Location (Night Shift)

Job Type: Full time from office only – 5 days in a week

Experience Level: 3+ Years

Job Summary

We are seeking an experienced Technical Support Engineer who can provide advanced technical support while leading and mentoring a team of support engineers. The ideal candidate will combine strong troubleshooting expertise with leadership capabilities to ensure high-quality customer service, efficient issue resolution, and continuous team performance improvement.

Key Responsibilities:

• Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware.
• Utilize API knowledge to address technical inquiries and challenges.
• Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner.
• Maintain accurate and up-to-date technical documentation for internal use and customer reference.
• Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement.
• Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests.
• Demonstrate strong problem-solving skills and analytical thinking to identify root causes and deliver effective solutions.

Required Skills & Qualifications

• Minimum 2+ years of experience in offshore voice and chat technical support.
• Strong understanding of:
• Software and hardware troubleshooting
• API concepts and integrations
• Hands-on experience with Salesforce, Jira, and Zoom.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong analytical thinking and problem-solving abilities.
• Ability to work independently in a fast-paced environment.
• Comfortable working night shifts.

Position Overview:

We are looking for a creative and enthusiastic Graphic Designers to join our team. As a fresher or 0-4 years experienced, you will have the opportunity to work alongside a talented group of designers, developers, and project managers. Your role will be to deliver work related to work seamlessly by meeting client’s vision.

Roles and Responsibilities:

·      Design and create visually appealing graphics for more than 15-20 things we make.

·      Collaborate with cross-functional teams (marketing, product, tech) to understand project needs and deliver creatives accordingly

·      Follow brand guidelines while maintaining creativity and uniqueness in designs

·      Work on multiple projects simultaneously and meet deadlines consistently

·      Receive and implement feedback from team leads and clients to improve visual output

·      Stay updated with current design trends, tools, and technologies

Qualifications and skills:

·      Bachelor’s degree or diploma in Graphic Design, Visual Arts, Fine Arts, Multimedia, or a related field OR Certification in graphic design courses is a plus.

·      Design Tools: Proficiency in design software such as Adobe Photoshop, Illustrator, InDesign, and Canva.

·      Creativity: Strong sense of design, colour theory, typography, and composition.

·      Attention to Detail: Ability to create polished, high-quality work.

·      Adaptability: Willingness to learn new tools and design techniques.

·      Communication: Good verbal and written communication skills to present ideas clearly.

·      Time Management: Ability to handle multiple projects and meet deadlines.

·      Collaboration: Team player with a positive attitude and the ability to take constructive feedback.

Experience & Education

• Experience: 6–8 years in SAP PP-QM (ECC or S/4HANA), with cross-module knowledge
• Education: Graduate in any discipline (minimum 4 academic years)
• Domain Expertise: Minimum 3 years in Planning, Production Control, or Shop Floor Management

Implementation & Technical Skills

• SAP Projects: Minimum 3 full-cycle SAP PP/QM implementations
• S/4HANA Exposure: Familiarity with Fiori, PPDS, ATP, and other innovations
• Production Process Mapping: Expertise in aligning organizational elements with production processes
• Demand Management & MRP: Strong command over planning, MRP, and execution
• Shop Floor Management: Production order Process and Configurations.
• Quality Management: Configuration of QM processes including notifications, inspections, calibrations, and interfaces
• PLM Integration: Experience with product lifecycle management and tools like Siemens Teamcenter, MES, Ariba, Supplier 360, Windchill
• Cross-Module Integration: Proficient in integrating with S/4HANA, PDR, and external systems
• Plant Maintenance (PM): Basic understanding and ability to handle minor PM-related tasks
• ABAP: Basic debugging and technical understanding

Work Culture & Responsibilities

• Independently manage PP/QM projects and support calls
• Collaborate across culturally diverse teams in Asia, Middle East, and Africa
• Conduct workshops to gather and analyze business requirements
• Deliver end-to-end SAP solutions: Blueprinting, Design, Functional Specs, Testing, Training, and Deployment
• Execute PP/QM enhancements and changes within defined timelines
• Manage master and transactional data migrations using SAP tools
• Ensure compliance with audit standards, information security, and GRCM guidelines

Value Additions

• Drive innovation in PP/QM functionalities beyond standard templates
• Actively contribute to ABB initiatives such as CSI, cost optimization, best utilization, and AppRun team efforts

Responsibilities -

• Collaborate with the development team to understand data requirements and identify potential scalability issues.
• Design, develop, and implement scalable data pipelines and ETL processes to ingest, process, and analyse large - volumes of data from various sources.
• Optimize data models and database schemas to improve query performance and reduce latency.
• Monitor and troubleshoot the performance of our Cassandra database on Azure Cosmos DB, identifying bottlenecks and implementing optimizations as needed.
• Work with cross-functional teams to ensure data quality, integrity, and security.
• Stay up to date with emerging technologies and best practices in data engineering and distributed systems.

Qualifications & Requirements -

• Proven experience as a Data Engineer or similar role, with a focus on designing and optimizing large-scale data systems.
• Strong proficiency in working with NoSQL databases, particularly Cassandra.
• Experience with cloud-based data platforms, preferably Azure Cosmos DB.
• Solid understanding of Distributed Systems, Data modelling, Data Warehouse Designing, and ETL Processes.
• Detailed understanding of Software Development Life Cycle (SDLC) is required.
• Good to have knowledge on any visualization tool like Power BI, Tableau.
• Good to have knowledge on SAP landscape (SAP ECC, SLT, BW, HANA etc).
• Good to have experience on Data Migration Project.
• Knowledge of Supply Chain domain would be a plus.
• Familiarity with software architecture (data structures, data schemas, etc.)
• Familiarity with Python programming language is a plus.
• The ability to work in a dynamic, fast-paced, work environment.
• A passion for data and information with strong analytical, problem solving, and organizational skills.
• Self-motivated with the ability to work under minimal direction.
• Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.

• Build fast and efficient next-generation web applications
• Implement new features and optimize existing ones
• Collaborate with Designers to iterate on the design
• Work closely with Backend Engineers to integrate APIs and other services
•  Find and address performance issues
• Identify and communicate front-end best practices
• Customer-focused, whether responding to support queries or developing new features and functionality.
• Able to provide constructive feedback and effectively review code, guiding other UI engineers in the right direction

• 3+ years of experience in UI/frontend development.
• Hands-on experience using React as a front-end development framework.
• Sound knowledge of front-end development languages, tools and methodologies like HTML5, CSS3, JavaScript and associated technologies and toolsets (e.g. jQuery, Sass)
• Able to write front-end code that is cross-browser and cross-device friendly, through responsive or adaptive techniques is essential.
• Working knowledge of AWS for product development and deployment is preferred
• Experience using Continuous Integration (CI) / Continuous Delivery (CD) systems for development and deployment.
• Proven knowledge of Test-Driven Development (TDD).

Company: 3i Infotech Ltd

Location: Mumbai / Hyderabad

Job type: Full Time, Work from office

Looking for Core Java, Micro services, Spring Boot, Hibernate, Angular

Open Positions: Java Full - Stack Developer || 3 to 6 years exp – (Full stack 8)

Immediate Joiners

CTC: - 10 LPA

JD for Java Developer

Must Have Skills : Core Java ,Microservices , Angular8, Spring boot framework

Minimum 4-8 years of experience in design, development, and deployment of JAVA/J2EE-based applications, writing PL/SQL queries/store procedures.

Strong hands-on experience in design, development, and deployment of J2EE based application database design, PL/SQL complex queries, and Store procedures XML, HTML, JavaScript, AJAX

• Expertise on XML, HTML, JavaScript, AJAX
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• Good analytical and logical thinking.
• Prioritizing and organizing
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• Good Written and Verbal communication Skills

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Hands-on experience of minimum 5 years into Golang.
Proficient exp of minimum 2-3 years into DevOps* - end to end project implementation.
Strong expertise on DevOps concepts like Continuous Integration (CI), Continuous delivery (CD) and Infrastructure as Code, Cloud deployments.
Good experience of minimum 1-3 year into "Terraform".
Good experience of min 6months - 1 year into frontend technology like Vue.js
Good experience or working knowledge in AWS, Docker, Kubernetes, Helm etc.

• Hands-on experience in Laravel