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About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position: Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.
Duties & Responsibilities:
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements:
- Candidate should ideally have 2- 3 years of experience in a similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager
About Us -
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position – Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values.
Duties & Responsibilities
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements
- Candidate should ideally have 2- 3 years of experience in the similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager
EkAnek, as the name suggests, is one platform with many applications.
EkAnek Networks is a VC-funded startup that is building the rails of what we believe will be the next wave of eCommerce 2.0. We are tech-first, building rich buying experiences, working closely with influencers & brands and creating the necessary support infrastructure.
Our first product, FOXY, is an influencer-led commerce platform for beauty, grooming and personal care. Foxy is committed to bringing the best, latest and 100% genuine beauty products from across the world, as recommended by top influencers.
Founded in 2018, we are headquartered in New Delhi. We are a well-funded start-up backed by Sequoia Capital, Matrix Partners and Lightspeed Venture Partners. Our angels include Rajan Anandan, Anand Chandrasekaran, Kunal Shah, Neeraj Arora and Srini Gopalan.
We are seeking a creative and results-driven Store Manager to join our team. In this role, you will be responsible for developing and executing the entire store, with a focus on driving engagement and increasing brand awareness.
Responsibilities:
• Manage all store operations briefing, team training, daily reports, inventory management, Global Count etc
• Understand and document customer preferences to provide recommendations on styling and customization to help customers express their personal style.
• Ensure all company policies and procedures are implemented and administered in store for the entire team.
• Team resource power planning: Weekly roster and managing leave requests from team members.
• Innovating and suggesting best practices and documenting the same for management’s consideration.
• Ownership of store KPIs such as sales targets, ATV, UPT, AUV, feedback reviews from customers.
• Daily Cash & Bank transactions including the responsibility of ensuring accuracy of petty cash.
• Visual merchandising and store display.
• Daily briefing and Weekly Reports to review sales figures and take proactive measures to ensure stores targets are met.
Requirements:
• 3 plus years experience in Retail Sales / Store Operations / Customer Service
• Bachelor’s degree with Exceptional communication skills, both written and verbal
• Proficient in MS Office – Excel, Word and email.
• Customer service oriented with a natural desire to care for the needs of others
• Deep desire to put drive & effort into your work
- Recieving
- QC Check
- Stacking
- Inventory Managment
- Delivery
- People Management
- Retail Operations
Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.
We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.
We're looking for a retail ninja who can join in our core team to look after business development & sales. We don't hire many. A small, highly passionate team working to redefine fashion. Apply only if you can execute at breakneck speed, can handle stress, and highly passionate about fashion-tech.
Roles & Responsibilities:
- Revenue generation of across product categories and regions.
- Strategize and Plan the Sales Process Management, Forecasting, Pricing, Expenses, Profitability, Market Research and Business Development Strategy.
- Managing & establishing channel sales distributors.
- Monitoring of sales portfolio, category wise and distributor wise.
- Monthly review & evaluation of Mis Reports (Area Performance, Top Distributors Performance, Top Selling Products Movements, Overdue & Outstanding).
- If required visit Business Partners in person to review business and cultivate strong working relations. Ensure a strong relationship management with key clients.
- Must have handled P&L responsibility.
- Proven track record of fashion business growth.
- Identifying and executing list of entities with whom we can collaborate and have a fruitful long-term partnerships.
- Be the first point of contact for retail clients and ensure the USPs of HeSpoke are clearly communicated.
- Generating new business opportunities and gathering requirements from existing clients/new clients.
- Creating & analysing weekly and monthly reports.
What to expect:
-
Flexible working hours.
-
Hockey stick growth as the brand scales.
-
ESOPs.
-
Your fashion expenditure sponsored by HeSpoke upto INR five thousand every month.
Roles and Responsibilities:
- Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
- Work with the internal delivery team to ensure delivery quality to exceed client's expectations.
- Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
- Develop, prepare, and nurture customers for testimonials, references and case studies.
- Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
- Work to identify and/or develop upsell opportunities.
- Ensure billing and collection of the assigned accounts is under control.
- Advocate customer needs/issues cross-departmentally.
- Manage account escalations.
Skills and Requirements:
- Proven ability to drive continuous value of solutions/products.
- Familiarity working with clients of all sizes.
- Impeccable written and verbal communication skills.
- Detail oriented and analytical.
- Strong team player but still a self-starter.
- Thrives in a multi-tasking environment and can adjust priorities quickly.
Business Analyst Job Description
About Us
DataWeave is a Data Platform which aggregates publicly available data from disparate sources and makes it available in the right format to enable companies take strategic decisions using trans-firewall Analytics.
It's hard to tell what we love more, problems or solutions! Every day, we choose to address some of the hardest data problems that there are. We are in the business of making sense of messy public data on the web. At serious scale!
Read more on http://dataweave.com/about/become-dataweaver">Become a DataWeaver
Roles and Responsibilities:
- Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
- Work with the internal delivery team to ensure delivery quality to exceed client's expectations.
- Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
- Develop, prepare, and nurture customers for testimonials, references and case studies.
- Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
- Work to identify and/or develop upsell opportunities.
- Ensure billing and collection of the assigned accounts is under control.
- Advocate customer needs/issues cross-departmentally.
- Manage account escalations.
Skills and Requirements:
- Proven ability to drive continuous value of solutions/products.
- Familiarity working with clients of all sizes.
- Impeccable written and verbal communication skills.
- Detail oriented and analytical.
- Strong team player but still a self-starter.
- Thrives in a multi-tasking environment and can adjust priorities quickly.
Growth at DataWeave
- Fast paced growth opportunities at dynamically evolving start-up.
- You have the opportunity to work in many different areas and explore wide variety of tools to figure out what really excites you.
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