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Key Responsibilities:
Ecommerce/ ERP/ POS / Retail solutions:
Hands-on experience with e-commerce/ ERP/ POS / Retail software reporting modules.
Report Creation & Generation:
Develop and generate diverse reports based on business requirements.
- Understand new modules and customize reports accordingly.
Technical Coordination:
Collaborate with the technical team for creating and updating reports.
Quality Assurance:
Perform quality checks on all reports, ensuring accuracy in formulas and data outputs.
Technical Proficiency:
Strong command over tools and technologies such as MySQL, Excel, and related tools.
What We’re Looking For:
- A minimum of 2 years of relevant experience.
- Strong analytical and problem-solving skills.
- Excellent coordination and communication with technical teams.
- Meticulous attention to detail for report quality assurance.
About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
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