Store Manager at EkAnek Networks · Bengaluru (Bangalore) · 3 - 8 years · ₹5L - ₹8L / yr · Raised funding · Posted 27 Apr 2023
EkAnek, as the name suggests, is one platform with many applications.
EkAnek Networks is a VC-funded startup that is building the rails of what we believe will be the next wave of eCommerce 2.0. We are tech-first, building rich buying experiences, working closely with influencers & brands and creating the necessary support infrastructure.
Our first product, FOXY, is an influencer-led commerce platform for beauty, grooming and personal care. Foxy is committed to bringing the best, latest and 100% genuine beauty products from across the world, as recommended by top influencers.
Founded in 2018, we are headquartered in New Delhi. We are a well-funded start-up backed by Sequoia Capital, Matrix Partners and Lightspeed Venture Partners. Our angels include Rajan Anandan, Anand Chandrasekaran, Kunal Shah, Neeraj Arora and Srini Gopalan.
We are seeking a creative and results-driven Store Manager to join our team. In this role, you will be responsible for developing and executing the entire store, with a focus on driving engagement and increasing brand awareness.
Responsibilities:
• Manage all store operations briefing, team training, daily reports, inventory management, Global Count etc
• Understand and document customer preferences to provide recommendations on styling and customization to help customers express their personal style.
• Ensure all company policies and procedures are implemented and administered in store for the entire team.
• Team resource power planning: Weekly roster and managing leave requests from team members.
• Innovating and suggesting best practices and documenting the same for management’s consideration.
• Ownership of store KPIs such as sales targets, ATV, UPT, AUV, feedback reviews from customers.
• Daily Cash & Bank transactions including the responsibility of ensuring accuracy of petty cash.
• Visual merchandising and store display.
• Daily briefing and Weekly Reports to review sales figures and take proactive measures to ensure stores targets are met.
Requirements:
• 3 plus years experience in Retail Sales / Store Operations / Customer Service
• Bachelor’s degree with Exceptional communication skills, both written and verbal
• Proficient in MS Office – Excel, Word and email.
• Customer service oriented with a natural desire to care for the needs of others
• Deep desire to put drive & effort into your work
Shubham Vishwakarma
Full Stack Developer - Averlon
About EkAnek Networks
About
We are building a team of tenacious and resilient people who are passionate about tech, beauty and eCommerce. Employees are encouraged to take direct ownership of opportunities and are closely mentored by senior leadership. The team is lean, works hard and solves tough problems. We select one person to join the team for every thirty who apply. Following are the tenets of our culture.
Performance. We have a clear measurement and support structure to deliver and measure impact. This gives clarity and ensures strong delivery is rewarded disproportionately.
Learning. We fit the role to each person. Roles are clear and stretch growth in areas identified in development chats.
Ownership. Every person in the team has space and the mandate to go further in their objectives and pick up other areas of interest.
Support. Our leadership is extremely accessible and open to mentorship. We are supportive of special circumstances as well as educational opportunities.
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Job Description:
We are seeking a motivated and experienced Store Manager to oversee daily operations at our retail locations. The Store Manager will be responsible for ensuring the store operates efficiently, meeting sales targets, delivering exceptional customer service, and managing staff.
Key Responsibilities:
• Oversee daily store operations, ensuring everything runs smoothly and efficiently.
• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
• Maintain high standards of customer service, addressing customer concerns and feedback.
• Monitor inventory levels, order stock, and manage product displays.
• Analyze sales data and prepare reports for senior management.
• Implement promotional activities and sales strategies to drive revenue.
• Ensure compliance with all company policies, health and safety regulations, and local laws.
• Conduct regular store audits and ensure the store's appearance is up to company standards.
• Handle store budgets, payroll, and scheduling efficiently.
Requirements:
• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Proven experience as a Store Manager or in a similar retail management role.
• Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.
• Ability to manage multiple tasks simultaneously and work under pressure.
• Proficiency in MS Office and retail management software.
• Flexibility to work in different shifts, including weekends.
Preferred Qualifications:
• Experience in retail sales or customer service.
• Knowledge of visual merchandising techniques.
• Ability to motivate a team and drive sales performance.
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Full Stack Developer - Averlon