Sales Manager

About the company we are hiring forHere, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind thatit is looking to add a Customer Support Generalist to our

growing team. Working in the CEST time zone and reporting to the Senior Manager of

Global Support, you will have the opportunity to help support our internal teams and

accelerate our growth. We believe in bringing your whole self to work. We are committed to

building a diverse team and embracing an inclusive culture. If you are looking to get in on

the ground floor of a high-growth startup and be a part of a founding team, we’re excited to

chat with you.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Support Generalist, you’ll be responsible for:

 Supporting our internal Customer Experience Team by fulfilling Partner Requests

 Uploading settings in Bulk for our Partners

 Assisting in Property Management System Migrations

 Adding newly translated articles to our Help Center and updating existing articles

 Collaborating cross-functionally to share and learn from best practices

 Assisting our Customer Success team to prep for Executive Business Reviews

 Assisting our Customer Success team with Booking Reviews

 Providing thoughtful, empathetic, and personalized email communication postimplementation

 Be ready to assist other areas of the business as needed

So what kind of person are we looking for in this role? The person who will be successful

in this role will be:

 Curious: By nature, you have a knack for learning the ins-and-outs of software

 Going: You love going above and for teammates and customers

 Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

 Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

 Outgoing: You are enthusiastic and confident in your ability to quickly connect with

new people

Now that we’ve told you what the job looks like, here are the qualifications we're looking

for in a candidate:

 1+ years of experience working in Customer Support or Service

 Willing and able to work in the CEST Time Zone

 Fluent in Spanish

 Strong communication skill and experience communicating difficult, technical

concepts in a professional and thoughtful way

 An empathetic approach with the ability to understand customer pain points and

genuine desire to help our internal team resolve issues

 A drive to identify creative ways to improve the customer experience and don’t

hesitate to suggest new, out-of-the-box ideas

 The desire to dive into issues and understand what is going on beneath the surface.

You know when something is over your head and are not afraid to ask for help

 Experience balancing multiple tasks and customer needs simultaneously. Ability to

prioritize your workday independently

 Ability to handle working in a fast-paced work environment

 Experience working with software or the ability to learn a wide variety of tools.

 Clear, concise, and effective written and oral communication skills.

 Familiarity with Property Management Systems and/or the vacation rental market

 Advanced Excel knowledge ex. Data matching, Vlookups, etc.

So what can you expect after you apply? Your application will be personally reviewed by a

member of the hiring team and if there is a match in your experience and the role,

you will:

 Have a video conversation with someone on our Recruiting team. This is a high-level

conversation about your experience and interest, but also an opportunity for you to

learn more about us

 Complete a writing assignment

 Meet with our Manager of Global Support for a deeper dive video conversation

 Meet with Director of Special Projects, and Head of Commercial

 Speak with our Co-Founder as a final step

e are seeking a resilient and technically competent employee with a strong work ethic for a position involving automotive component design, manufacturing, and functionality. In this role, the employee will be responsible for tasks such as interacting with EV OEMs to integrate drivetrains, braking systems, and suspension systems in the field of EV 2-wheelers. Additionally, the position may require frequent travel to client locations across the country for vehicle integration projects.

Experience : 2 - 3 years of experience in Automotive Field

Eligibility: BE/BTech/Diploma in Automobile/Mechanical stream

Package : 5-7 LPA and travelling and stay allowances.

Mode: Work from Office

Qualification:

• Sound understanding of Electric Vehicles (EVs) and their components 2 & 3 Wheelers .

• Sound knowledge of the strength of materials and measurement systems.

• Proficiency in CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing) and Analysis software.

• Strong analytical and problem-solving skills.

• Excellent communication and teamwork abilities.

• Self-motivated and eager to learn.

Key Responsibilities:

1. Project Management: Business development with clients, managing new projects, lead project planning, scheduling, and coordination. Monitor project progress, identify potential issues, and contribute to solutions to ensure timely project completion.

2. CAD and 3D Design: Collaborate with our engineering team to create 2D and 3D CAD models for various EV components, ensuring accuracy and precision. Utilize analysis software to assess the structural integrity and performance of EV components, providing valuable insights and recommendations.

3. Manufacturing Follow-Up: Work closely with manufacturing teams to monitor the production of EV components. Ensure that manufacturing processes adhere to design specifications and quality standards. Address any manufacturing issues promptly to maintain production efficiency.

Join us for an exciting opportunity in the field of Electric Vehicle Engineering. Gain hands-on experience with cutting-edge technology and contribute to the future of sustainable transportation.

If you meet the qualifications and have the necessary tools, we invite you to apply for this internship opportunity and be part of our dynamic team.

What you need to have:

Primary Responsibilities

• Design, architect and develop advanced software solutions in a cross functional Agile team supporting multiple projects and initiatives
• Collaborate with product owners and/or the business on requirements definition, development of functional specifications, and design
• Collaborate on or lead development of technical design and specifications as required
• Code, test and document new applications as well as changes to existing system functionality and ensure successful completion
• Take on leadership roles as needed

Skills & Requirements

• Bachelor’s Degree required, preferably in Computer Science or related field
• 3+ years of software development experience using GoLang/Java programming language
• Experience with cloud technologies (AWS/Azure/GCP/Pivotal Cloud Foundry/any private cloud) and containerization is required
• Experience with a micro-services architecture is a plus
• Excellent communication, collaboration, reporting, analytical and problem solving skills
• Experience with PostgreSQL or other Relational Databases
• Test-driven development mindset and a focus on quality, scalability and performance
• Strong programming fundamentals and ability to produce high quality code
• Solid understanding of Agile (SCRUM) Development Process required

Responsibilities:

• Development and maintenance of existing codebases.
• Updates job knowledge by studying state-of-the-art development tools, programming techniques.
• You will be working on different technologies and domains as needed.

Requirements:

• Strong logical thinking.
• Good knowledge of Algorithms and Data Structures.
• Strong Knowledge of any one programming language.
• Knowledge of web frameworks (i. e. Django, spring, express)
• Flexible to learn new languages and technologies as needed.

• Knowledge of AWS and GCP
• Earlier experience in SailsJS