5+ Retail Jobs in Chennai | Retail Job openings in Chennai
Apply to 5+ Retail Jobs in Chennai on CutShort.io. Explore the latest Retail Job opportunities across top companies like Google, Amazon & Adobe.
Avishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India.
Job Description:
Designation: Store Sales & Customer Support - Executive (Female)
Roles and Responsibilities:
- Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
- Understand customer needs and communicate how the product adds value to meet those needs.
- Upsell or cross-sell additional products or services to maximize sales revenue.
- Provide personalized recommendations and suggestions based on customer preferences.
- Follow up with customers to ensure their satisfaction and encourage repeat purchases.
- Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
- Order checking and Quality Checks prior to shipping products to customers.
- Follow up with Logistics for tracking shipments, and order fulfilment.
- Make video product demos of sarees and clothes to customers who need more information.
Key Skills:
- English communication skills - Oral, Telephonic and Written.
- Pleasant and sweet temperament.
- Systematic follow ups with customers.
- 0-2 Years of experienced candidates can apply.
- Retail experience is an added advantage.
Location: Chennai
Website: www.avishya.com
About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position: Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.
Duties & Responsibilities:
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements:
- Candidate should ideally have 2- 3 years of experience in a similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager
About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
- Explain specific services to consumers.
- Explain different customizable features.
- Represent and promote the organization with services at in-home product presentations, showrooms as required.
- Determine seasonal trends and adjust as needed.
Follow Cutshort