11+ Records Management Jobs in Mumbai | Records Management Job openings in Mumbai

Internship: Customer Support (WhatsApp, Freshdesk, Freshchat)

We are looking for a customer support intern who can assist users, resolve queries, and build strong relationships. The role requires empathy, patience, and the ability to convert free users into paying customers.

Responsibilities:

• Handle customer queries on WhatsApp, Freshdesk, and Freshchat
• Provide clear, empathetic, and solution-focused responses
• Assist users with platform navigation and troubleshooting
• Encourage users to upgrade to paid plans through effective communication
• Maintain records of interactions and share feedback with the team

Requirements:

• Strong communication skills (written and verbal)
• Empathy and problem-solving attitude
• Ability to multitask and manage multiple chats
• Interest in customer success and sales conversion

Watch Your Health is seeking a highly motivated and experienced Claim Process Executive with Health Insurance background, to join our team. The ideal candidate will have experience in the health insurance industry and a passion for helping customers find the right health coverage.

• CRM implants for claim support at client location
• Resolve customer queries on policy coverage and health claim processes
• Facilitate to drive claims app for submission and tracking of claims by employees
• Respond to employee calls and emails as a direct SPOC allocated to specific corporates
• Collect and dispatch claim documents as per corporate requirement
• Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
• Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.

Maintain the confidentiality of sensitive data and adhere to data protection guidelines.

Good English communication is compulsory

Company: ICICI Lombard.

Experience : 1.5 years of experience in Health Insurance Industry

Qualification : Graduation

Location : Mumbai

Job Type: Full-time

Pay: ₹19,000.00 - ₹21,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Job Description

Designation: B2B Sales Manager / Lead

● Location: Bandra West, Mumbai, India

● Position Type: Full-time, Permanent

Company Description

Brown Living (www.brownliving.in) is a platform focused on making Sustainable Living Easy, Accessible, and Affordable. As India's first plastic-free marketplace, we promote a sustainable and earth-friendly lifestyle. Our team curates a wide range of everyday-use products that are

ethically sourced and promote minimal waste. We support artisan groups and sustainable brands dedicated to creating a positive environmental impact. Through our platform, we are building India's largest ecosystem for sustainable living and empowering artisans, women entrepreneurs, and innovators to combat plastic pollution.

Role Description

The B2B Sales Manager / Lead is responsible for driving revenue growth through the development and execution of effective sales strategies. This role involves leading and motivating a sales team, identifying and cultivating B2B sales opportunities, building strong client relationships, and closing deals. The successful candidate will have a proven track record in B2B sales and a deep understanding of the sales process.

Key Responsibilities:

■ Lead and manage B2B sales for the organization.

■ Identify, qualify, and pursue new B2B sales opportunities.

■ Build and maintain strong relationships with potential and existing B2B clients.

■ Negotiate contracts and close deals to achieve sales targets.

■ Develop and implement effective B2B sales strategies and plans.

■ Conduct market research and competitor analysis to identify opportunities.

■ Provide sales forecasts and reports to management.

Key Result Areas (KRAs):

● Achievement of B2B sales targets and revenue goals.

● Acquisition of new B2B clients within the target market.

● Increased B2B market share and customer retention.

● Improvement in sales performance and productivity.

● Effective implementation of sales strategies and initiatives.

Required Qualifications and Skills:

● Proven track record in B2B sales (2 - 3 years), preferably in the e-commerce or

sustainability industries.

● Strong leadership and team management skills.

● Excellent negotiation, communication, and interpersonal skills.

● Ability to build and maintain strong client relationships.

● In-depth understanding of B2B sales cycles and processes.

● Proficiency in sales forecasting and pipeline management.

● Strong analytical and problem-solving skills.

● Ability to work independently and as part of a team.

● Proficiency in sales CRM and other relevant software.

● Bachelor's degree in business, marketing, or a related field preferred.

Note: This role offers an exciting opportunity for a young professional who is passionate about sales and making a positive impact in the sustainability space. Based in Mumbai, India, the successful candidate will join a collaborative and passionate team dedicated to driving innovation and positive change at Brown Living.

How to Apply:

Interested candidates can apply online via the job application form available here - https://docs.google.com/forms/d/e/1FAIpQLSdgb8MMrZX0STJb1Nt63jizdYccAxTQWbAmFAt4YcoAJBJlmg/viewform

Read More:

1. Website - https://brownliving.in/

2. About Brown Living’s Mission & Vision - https://brownliving.in/pages/about-us

3. Meet the Brown Living Team - https://brownliving.in/pages/our-team

4. Work with Us - https://brownliving.in/pages/work-with-us

5. The Brown Lens Curation Method - https://brownliving.in/pages/the-brown-lens

6. Brown Living’s Impact - https://brownliving.in/pages/our-impact-plastic-free-carbon-neutral-shopping

Job Description: Senior Talent Acquisition Specialist (Non-IT)

Position Overview: The Senior Talent Acquisition Specialist (Non-IT) plays a crucial role in sourcing, attracting, and selecting qualified candidates for various non-information technology (IT) positions within the organization. This role involves collaborating with hiring managers, understanding their staffing needs, and executing recruitment strategies to ensure the acquisition of top-tier talent across different departments and functions.

Key Responsibilities:

1. Recruitment Strategy Development:

  - Work closely with hiring managers and department heads to understand their staffing needs, job requirements, and team dynamics.

  - Develop comprehensive recruitment strategies for various non-IT roles, considering different sourcing channels and candidate pools.

2. Sourcing and Candidate Identification:

  - Utilize various sourcing methods such as job boards, social media, networking events, referrals, and direct sourcing to identify potential candidates.

  - Conduct market research to stay updated on industry trends, salary benchmarks, and competitor practices.

3. Candidate Screening and Assessment:

  - Review resumes and applications to identify candidates who meet the job requirements and organizational culture fit.

  - Conduct initial phone screenings and interviews to assess candidates' qualifications, motivations, and alignment with company values.

4. Interview Coordination:

  - Coordinate and schedule interviews between candidates and hiring teams.

  - Provide guidance and support to hiring managers in conducting effective interviews, including developing interview questions and evaluation criteria.

5. Candidate Relationship Management:

  - Maintain regular communication with candidates throughout the recruitment process, keeping them informed about their application status.

  - Provide a positive candidate experience by addressing questions, concerns, and feedback promptly.

6. Employer Branding:

  - Represent the organization in a positive and professional manner, both online and offline.

  - Participate in employer branding initiatives to enhance the company's reputation as an employer of choice.

7. Offer Management and Negotiation:

  - Extend job offers to selected candidates and negotiate compensation packages within established guidelines.

  - Collaborate with HR and legal teams to ensure the accuracy and compliance of employment offers and related documentation.

8. Data and Reporting:

  - Maintain accurate and up-to-date records of candidate interactions and recruitment activities in the applicant tracking system (ATS).

  - Generate recruitment metrics and reports to analyze the effectiveness of sourcing strategies and identify areas for improvement.

9. Collaboration and Continuous Improvement:

  - Collaborate with cross-functional teams, including HR, hiring managers, and senior leadership, to align recruitment efforts with overall business goals.

  - Stay updated on industry best practices and emerging recruitment trends to continuously improve the talent acquisition process.

 Qualifications and Requirements:

- Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).

- Proven experience as a Talent Acquisition Specialist or Recruiter, preferably in non-IT sectors.

- Strong understanding of recruitment processes, techniques, and tools.

- Excellent communication and interpersonal skills.

- Familiarity with applicant tracking systems (ATS) and other recruitment software.

- Ability to handle multiple priorities and work in a fast-paced environment.

- High level of professionalism, ethics, and integrity.

 Targets Vs Scope of Work

-Willing to work on Targets Weekly 9 Interviews & 2 Joiner’s per week is must.

-Should be able to work aggressively on Hiring Relevant Right Fit candidates only.

-Should be able to get Right Fit Skilled best Talent for the positions given to work on.

-You should be 100% Talent Acquisition profile only we don’t need Operations or HRBP role person to work in HR Talent Acquisition profiles.

-

IF YOU ARE WORKING ON Talent Acquisition profile & Willing to work in same then only apply with us.

Join our energetic and innovative team as a rockstar Field Sales Representative!

We're seeking a motivated individual to dominate the sales game and have a blast. Ready to make waves in Mumbai's salon and beauty industry? This opportunity is perfect for you!

Responsibilities:

- Forge strong bonds with salon owners, managers, and staff—be their indispensable partner!

- Dazzle potential clients with the amazing benefits of our cutting-edge salon aggregator app.

- Crush sales targets like a pro and become our clients' superhero with top-notch support.

- Master record-keeping using our super-smooth CRM system.

- Stay ahead of trends and competition to be the leader in the industry.

- Command sales at meetings, training sessions, and trade shows with your sales prowess and charisma!

Requirements:

- Proven sales track record—showcase your achievements!

- Excellent communication and presentation skills. - Relationship-building expert with autonomy and schedule management skills.

- Tech-savvy with proficiency in Microsoft Office, Google Suite, and CRM systems.

- Familiarity with the beauty and salon industry is a plus.

We encourage female candidates to shine! Gain unique access to salons where men aren't typically allowed and leave an unforgettable impression with your exceptional sales skills. If you're a go-getter passionate about sales, we can't wait to welcome you!

Apply now and let's revolutionise the salon world together! We offer competitive compensation packages tailored to exceptional individuals. Let's have a conversation about how we can make it work for you.

Compensation/Packages - Depending on candidate calibre

Summary:

Passionate and energetic inside sales personnel who can connect and engage with leads via outbound calls, set up the appointments and can clearly communicate the company's brand identity.

• 1+ years of successful experience selling enterprise software products or services
• Identify prospects grow and manage sales pipeline to achieve targets
• Coordinate software demos and service presentations with prospects and internal business development team.
• Experience in market research, data mining and cold calling.
• Generate new potential client through cold calling, social media platforms.
• Communicating with the Organization heads and schedule the appointments for product demo.
• Self-motivated, able to work independently and as a member of a remote team.
• Proven ability to build and manage a sales pipeline and achieve targets
• Market Research to identify new markets and prospects.
• Excellent communication skills (presentation, verbal, and written)
• Demonstrated expertise in building and maintaining client relationships
• Good convincing ability and confident personality.
• Data driven approach towards the sales process.
• Full understanding of the sales process from database generation to fixing the appointments.

• Min 1 year of relevant experience in software/hardware sales
• Strong communication and presentation skills.
• Knowledge of lead generation and email hunting.
• Excellent knowledge of search engines, web analytics and business research tools.
• Adequate knowledge of data collection methods.
• Strong analytical and critical thinking.
• Good working knowledge of MS Word and Excel

Purpose:

We are looking for an analytical and perceptive Brand Manager, fluent in English & a skilled communicator. 

Role and Responsibilities:

• Conduct consumer and market research

• Identify how our brand is currently positioned in the market
• Design a research-based brand strategy
• Develop and execute marketing campaigns aimed at communicating our brand message 
• Communicate our brand personality internally and align company around foundational ideas
• Lead marketing team members through campaigns
• Measure and report on success of marketing campaigns
• Anticipate consumer trends and keep brand up to date

Qualifications and Education Requirements:

Bachelors is a must. PG Preferred.

Preferred Skills

• 1 – 2 years’ experience in Beauty and Healthcare
• Proficiency in MS Excel, PowerPoint, and Word
• Experience working with popular social media advertising platforms found in Facebook, Twitter, and LinkedIn in particular
• Experience working with popular social media monitoring tools (Google, Radian 6, Twitter Search, Social Mention, Traackr, etc) 
• Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools.
• Excellent presentation skills
• Working under pressure
• Being passionate and energetic about the brand
•  Organizational and methodical skills are also a bonus

Currently we are looking for the HR Role with experience in Talent Acquisition. PFB JD for your reference. You can visit http://www.transven.com">www.transven.com for company details.

Job Description :

• Answering employee questions
• Creating and distributing documents
• Serving as a point of contact with benefit vendors/administrators
• Maintaining computer system by updating and entering data
• Setting appointments and arranging meetings
• Maintaining calendars of HR management team
• Compiling reports and spreadsheets and preparing spreadsheets

Recruitment/New Hire Process

• Participating in recruitment activities
• Cold calling & talent acquisition activities
• Posting job ads and organizing resumes and job applications
• Scheduling job interviews and assisting in interview process
• Ensuring background and reference checks are completed
• Conducting benefit enrollment process
• Administering new employment assessments

Payroll and Benefits Administration

• Processing payroll, which includes ensuring vacation and sick time are tracked in the system

Record Maintenance

• Maintaining current HR files and databases
• Updating and maintaining employee benefits, employment status, and similar records
• Maintaining records related to grievances, performance reviews, and disciplinary actions
• Performing file audits to ensure that all required employee documentation is collected and maintained
• Performing payroll/benefit-related reconciliations
• Performing payroll and benefits audits and recommending any correction action