11+ Records Management Jobs in Ahmedabad | Records Management Job openings in Ahmedabad

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

Job Description: 

• 4+ years of experience in a Data Engineer role,
• Experience with object-oriented/object function scripting languages: Python, Scala, Golang, Java, etc.
• Experience with Big data tools such as Spark, Hadoop/ Kafka/ Airflow/Hive
• Experience with Streaming data: Spark/Kinesis/Kafka/Pubsub/Event Hub
• Experience with GCP/Azure data factory/AWS
• Strong in SQL Scripting
• Experience with ETL tools
• Knowledge of Snowflake Data Warehouse
• Knowledge of Orchestration frameworks: Airflow/Luig
• Good to have knowledge of Data Quality Management frameworks
• Good to have knowledge of Master Data Management
• Self-learning abilities are a must
• Familiarity with upcoming new technologies is a strong plus.
• Should have a bachelor's degree in big data analytics, computer engineering, or a related field

Personal Competency:

• Strong communication skills is a MUST
• Self-motivated, detail-oriented
• Strong organizational skills
• Ability to prioritize workloads and meet deadlines

About Klevu:

Klevu is a discovery experience suite that revolutionises online shopping. It provides a range of SaaS based solutions, that are deep rooted in AI-ML technology and delivered via cloud for online retailers. Klevu is a global Finnish company that prides in diversity, great team, excellent partner network and global customer footprint. Learn more from www.klevu.com

Experience: 5+ years

Location: Ahmedabad, Gujarat

Responsibilities:

• Build, scale and maintain various services on the Klevu platform
• Design and develop solutions for business needs on the Klevu platform

Must have skills:

• 4+ years on experience with Java
• Experience in Web application development on Spring framework
• Experience working with database technologies – RDBMS or NoSQL
• Ability to communicate effectively within and outside the engineering team
• Familiar with agile software development process

Nice to haves:

• Experience in Hibernate, MySql, Redis, ActiveMQ or Kafka
• Experience in UI Frameworks like Jquery, React, Angular or equivalent
• Experience in REST API development
• Experience in debugging issues and checking production logs
• Experience working in eCommerce and/or SAAS startups
• Experience working with microservices architecture

What we offer:

• Being part of one of the most exciting search technology company from Nordics with global footprints
• Work with a team in 3 continents (North America, Europe, Asia)
• Excellent work culture, hands-on, result oriented
• Good salary and flexible hours

Skills:

Full Stack Developer

Developed Gaming Application

Developed 3D Gaming Application

Basic knowledge of C, C++, MySQL, Mongo db

Experience: 3-5 Years Experience

Skills:

Swift Language, Sqlite Database

Only Male Candidate 

25% Hike on Current salary 

We are looking for Senior PHP Developers (Laravel+ CI) 

Experience - 2-6 years 

Location - Ahmedabad, Gujarat. (Work from Office)

5 Days working 

Required Skills: 

• Should have good communication skill
• Must have worked on CI
• Must have worked on API security, API, Webhooks, Sockets, on caching of API and optimize communication between 3rd party(Optional)
• Must have done 3rd party API integration with inbound and outbound communication.
• Should be capable enough to do documentation of API
• Knowledge about REST and SOAP API and GDPR compliances can be optional.
• Must worked on caching of API and optimize communication between 3rd party
• Experience in Laravel and MySQL would be added advantage
• Should have Worked on MVC,HMVC(Optional) and PHP architecture

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly, and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

• Knowledge of the quality assurance and testing concepts, methodologies, metrics, automated testing frameworks, and documentation standards.
• Should have knowledge/experience in creating Test Plans, Test scripts, Test cases.
• Collaborate well with others. Ability to translate technical concepts into easy-to-understand terms.
• Preferred knowledge/understanding of different mobile operating systems (Android, iOS)
• Preferred knowledge/experience testing both front-end (GUI)and back-end (database query) applications                                                        
• Experience using Git / Github

• With the support of product managers and engineers, collect and analyze user demands. 

• To show design concepts, use storyboards, process flows, and sitemaps. 

• Menus, tabs, and widgets are examples of visual user interface components.

• Make page navigation buttons and search fields. 

• Make UI mockups and prototypes that demonstrate how websites function and look. 

• Create original graphic designs (e.g. images, sketches, and tables) 

• Internal teams and significant stakeholders should be given rough draughts to review. 

• Identify and fix user experience issues (e.g. responsiveness) 

• Make layout adjustments based on user input. Follow the requirements for typeface, color, and image style.

• High-performance reusable components and future-proof front-end frameworks.

• Create new user-facing features as well as reusable code. 

• Write efficient, performant code to achieve optimal web application performance and scalability. 

• Identify design flaws and provide attractive remedies.

• Assuring software compatibility and responsiveness across a range of screen resolutions. 

• To reach your objectives, collaborate with product managers and designers. 

• Work with stakeholders and fellow developers.
• Design and implement Python code using the Django framework.
• Identify and fix bottlenecks that may arise from inefficient code.
• Identify and fix software bugs.
• Create a wide variety of unit tests to verify the functionality of software.
• Manage the security of the platform.
• Write detailed documentation around the code.
• Knowledge of front end languages.

• Strong knowledge of Android SDK. 

• Experience with Android Studio and Gradle Build System. 

• Familiarity with RESTful APIs to connect Android applications to back-end services.

• Strong knowledge of Android UI design principles, patterns, and best practices. 

• Experience with offline storage, threading, and performance tuning.

• Knowledge of the open-source Android ecosystem and the libraries available for common tasks.

• Familiarity with cloud message APIs and push notifications.

• Experience working in Git, Jira and other productivity tools. 

• Familiarity with Kotlin is helpful.