11+ Records Management Jobs in Ahmedabad | Records Management Job openings in Ahmedabad

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

• Represent our company, with a comprehensive understanding of our offerings
• Research consumer needs and identify how our solutions meet them
• Hire, train, motivate, and advise a team of sales representatives
• Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.
• Continuously develop personal leadership, hiring, and training skills while ensuring the team is using  effective sales tactics to meet revenue objectives.
• Generate leads, and build and nurture client relationships

• Create and execute a strategic sales plan that expands customer base and extends global reach
• Meet with potential clients and grow long-lasting relationships by understanding their needs
• Track, analyze, and communicate key quantitative metrics and business trends as they relate to partner relationships
• Recruit salespeople, set objectives, train and coach, and monitor performance ensuring assigned tasks and responsibilities are fulfilled
• Identify knowledge gaps within the team and develop a plan to fulfill them
• Oversee the sales team to ensure company quotas and standards are met by holding daily check-ins with team to set objectives for the day and monitor progress regularly
• Manage month-end and year-end close processes

Job Summary: We are looking for a Junior Project Co-ordinator who will be working closely with senior project managers to ensure proper deliverables of projects.

Key Responsibilities:

• Collaborate with senior project managers to ensure project objectives are clearly defined.
• Facilitate communication between team members, clients, and stakeholders.
• Maintain project documentation and ensure information is up-to-date and accessible.
• Monitor project progress and track tasks to ensure timely completion.
• Generate and distribute regular project status reports to stakeholders.
• Identify potential risks and issues and escalate them to senior project managers.
• Assist in developing and implementing risk mitigation strategies.
• Schedule and organize project meetings, including preparation of agendas and meeting minutes.
• Follow up on action items to ensure tasks are completed on time.
• Maintain accurate project documentation, including project plans, status reports, and other relevant records.
• Ensure version control and proper storage of project documentation.
• Work with project teams to ensure project deliverables meet quality standards.
• Contribute to the continuous improvement of project management processes.

Skills:

• Knowledge of Software Development Life Cycle (SDLC)
• Knowledge of wireframes is an advantage.
• Should be ready for multiple responsibilities and prioritize effectively.
• Should have the desire to go the extra mile to deliver the best output.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.

About Company:

Nyusoft Solutions LLP is a Software development organization with a highly dynamic team of 50+ skilled Designers, Developers, Quality Analysts, Business Analysts, and Project Managers. At Nyusoft, we have set a benchmark in the minds of our customers for delivering quality solutions. We believe in breaking the stereotypes and constantly strive to deliver better quality with each delivery. Currently, we have a team based in India, the USA, and Australia. We have served customers across the globe and we have a strong customer base in many countries including India, Australia, the UK, the USA, Ireland, Canada, the Philippines, and others. We offer exceptional assistance in technology-related issues both onshore and offshore. We are skilled in replenishing premium services in software solutions and are flourishing with an extensive range of utilities in the industry. We have worked on 500+ projects across industries.

Our works speak for itself https://www.nyusoft.com/portfolio/

For more details: http://www.nyusoft.com

Job description:

• Develop, implement, and maintain Java application phases, code, and software
• Work as part of a software development team
• Contributing to all phases of the development lifecycle
• Write well-designed, testable, efficient code per specifications and test to ensure designs are in compliance with the specifications
• Analyze user requirements to determine how to translate into Java
• Debug and resolve technical issues
• Develop documentation to track

Technical Skill (Must have)

• Java, JSP-Servlets, Spring MVC, Sprint REST, Spring Boot
• Hibernate, Unit testing framework i.e., JUnit
• SQL, Database i.e MySQL, Oracle
• Cloud computing platform understanding i.e., AWS
• Project Management tools like Jira, Mantis
• Source-Code Control System (GIT, SVN)
• Web services
• Agile Methodology
• Web/Application Servers i.e., Tomcat
  
  

Employee perks & benefits:

• 5 days a week work culture 
• Health insurance (for employees and family) 
• Performance awards and rewards 
• Flexible work hours

We are looking for Sr. Node Js Developer

Experience - 3-5 years 

Location - Ahmedabad, Gujarat. (Work from Office)

5 Days working 

Should have good communication skills.

Requirements:

•API Development

• Mongodb or Firebase

•Designing and developing user interfaces using Angular OR JavaScript MV-VM/MVC frameworks

•Good understanding of AJAX and JavaScript, TypeScript Dom manipulation Techniques

•Experience with RESTful services

•Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, ReactJS)

•Knowledge of Node.js, Express and frameworks available for it

•Understanding the nature of asynchronous programming and its quirks and workarounds

• • At least 3 to 5 years of experience in .Net.
  • The candidate should be a system thinker.
  • Strong knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3.
  • Enjoy Event-Driven Design Patterns and Event Sourcing.
  • Familiar with Document Store Databases (like Cosmos DB / Mongo DB).
  • Knowledge in Modular Architecture and Microservices.
  • Comfortable leading large technical projects.
  • Knowledge of any cloud services AWS, Azure, Google Cloud.
  • Good understanding of ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)).
  • Experience with architecture styles/APIs (REST, RPC).
  • Understanding of Agile methodologies.
  • Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline).

• Bachelor’s Degree in Computer Science or Information Technology
  
  

• Excellent writing skills
• Proficient in Web use, Outlook and Microsoft Office
• Travel as needed

Looking For Rocket Singh, Who can Make us fly.

Our client servicing professionals focus on managing clients, maintaining a long term relationship with clients and maximizing sales opportunities within them. This position allows you to build productive, professional relationships with key personnel in assigned client accounts. 

Our top client servicing professionals are passionate and driven in order to produce top results, all the while maintaining integrity.Position holder will be an individual contributor, responsible to generate revenue through serving existing clients, managing their retention and renewal year on year and upsell.

Exp : 1 yr + Minimum. 

Job Summary:

• To generate leads along with assigned team & Identify decision makers within targeted leads and initiate the sales process.
• To manage time and work flow and create effective client meeting plans.
• To penetrate all targeted key accounts and originate upselling opportunities for the companies products and services.
• To set up and deliver sales presentations, product/service demonstrations on daily basis.
• Will be responsible for key client retention, per key client revenue optimization & renewals.
• To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure.
• To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.
• Ensure High Class Service delivery to identified key clients.
• Closely monitoring of work in progress, customer complaints and accounts receivables.
• To ensure that all payments are collected as per the companies payment terms.
• Ensure adherence to sales processes and requirements.
• Achievement of monthly, quarterly & yearly business plan.

Knowledge:

Knowledge and application of sales & servicing techniques such as: Seek Opportunity, Rapport building, selling on emotion, ownership, building value in the product, and upselling.

Responsibilities:

• Develop new Magento themes as per customer's design
• Customize the ready-made themes as and when required
• Customize the functionality of Magento extensions or create new extensions
• Magento API related work

Requirements:

• Must have knowledge of PHP-MYSQL, XML, XHTML, SCSS, API integration
• Must have 2+ years of Magento 2 Experience with theme integration and theme customization
• Custom extension building experience would add extra points
• Experience working on AJAX & jQuery
• Strong debugging and troubleshooting skills

Benefits Providing By Coreway Solution:

• Paid Leaves
• Flexibility in working hours
• Yearly Tour
• Performance Bonus
• Learning & Growth Platform
• Weekly & Monthly Celebrations
• Friendly Work Culture
• Alternate Saturday Off