11+ Records Management Jobs in Ahmedabad | Records Management Job openings in Ahmedabad

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

Job Title: Assistant Manager – Finance

Department: Finance

Reporting to: Executive Director / COO

Location: Ahmedabad (Hybrid)

Employment Type: Full-Time

Need immediate joiners who can join in 30 days

Education:

Bachelor’s or Master’s Degree in Commerce, Finance, or Accounting (CA Inter or MBA Finance preferred).

Experience:

• 5 to 8 years of relevant experience in service sector finance

• Experience in handling statutory compliance, audit support, and financial reporting.

• Experience working in or with certification/training/consulting or professional services companies preferred

Key Skills & Competencies:

Strong knowledge of accounting principles, GST, TDS, and other compliance frameworks

Sound understanding of Indian financial regulations and service taxations

Ensure 100% compliance with all statutory obligations: GST, TDS, PF, PT, Income Tax, and other regulatory filings.

Handle tax audits, GST reconciliations (GSTR-1, 2B, 3B), TDS returns, and coordinate with external consultants/auditors.

About the job

As a Senior SIP Engineer, you must take complete ownership of supporting all VoIP infrastructure, debugging issues related to specific servers or software, or remote clients such as SIP devices (both virtual such as soft-phone or WebRTC client, and physical such as a desk phone or an on-premise PBX), and providing fixes.

• Support customers during EST timezone during critical releases or emergency incidents 5+ yrs of supporting global VoIP services and/or applications on cloud-based servers.
• Expertise in SIP call flow analysis and debugging Expertise in setup and maintaining SIP-based monitoring, debugging, and alerting services
• Experience scripting call flow, dialplan, and custom routing with FreeSwitch using LUA and XML
• Experience in debugging Kamailio and Freeswitch-based applications is a must Good problem-solving and analytical skills Excellent written and verbal communication
• Experience working with open-source projects
• Exposure to SIP Carrier Integration
• Advanced Experience with cloud media infrastructure (load balancers, gateways, SBCs, STUN, TURN)
• Advanced Knowledge of all modern VoIP protocols/platforms including (SIP, RTP stack & SDP, RTCP, TCP, UDP, SIP, HTTPS, SSL/TLS)

Role: Social Media Manager

Exp: 3+ Years

Salary: up to 60K

Key responsibility areas of a Social Media Manager:

1. Ideation and strategy for the allocated brands

2. Smooth execution of the strategy and working with team on content creation

3. Conduct morning meetings each day with your team

4. Grooming and training the team

5. Review all the social media accounts on a monthly/weekly basis.

6. Coordinating with all other departments for execution of design, content, blogs and all the technology related requirements

7. Setting processes for smooth work-flow and follow the existing structure without errors

8. Creating and nurturing a positive and inspiring work environment for all the team members

9. Client liaisoning and providing clients with the best customer experience

1. Azure Integration Developer (Azure Functions, Azure LogicApp, Azure APIM)
   
   

Job Responsibilities:

• Technically sound in Dot Net technology. Good working knowledge & experience in Web API and SQL Server
• Should be able to carry out requirement analysis, design, coding unit testing and support to fix defects reported during QA, UAT phases and at GO Live times.
• Able to work alone or as part of a team with minimal or no supervision from Delivery leads.
• Good experience required in Azure stack of integration technology-Logic app, Azure Function, APIM and Application insights.

Must have skill

• Strong Web API development using ASP.Net Core, Logic app, azure functions, APIM

• Azure Functions
• Azure Logic App
• Azure APIM
• Azure ServiceBus

Desirable Skills

• Azure Event Grid/Hub
• Azure KeyVault
• Azure SQL – Knowledge on SQL query

Job Description

Mandatory Requirements 

• Experience in AWS Glue

• Experience in Apache Parquet 

• Proficient in AWS S3 and data lake 

• Knowledge of Snowflake

• Understanding of file-based ingestion best practices.

• Scripting language - Python & pyspark

CORE RESPONSIBILITIES

• Create and manage cloud resources in AWS 

• Data ingestion from different data sources which exposes data using different technologies, such as: RDBMS, flat files, Streams, and Time series data based on various proprietary systems. Implement data ingestion and processing with the help of Big Data technologies 

• Data processing/transformation using various technologies such as Spark and Cloud Services. You will need to understand your part of business logic and implement it using the language supported by the base data platform 

• Develop automated data quality check to make sure right data enters the platform and verifying the results of the calculations 

• Develop an infrastructure to collect, transform, combine and publish/distribute customer data.

• Define process improvement opportunities to optimize data collection, insights and displays.

• Ensure data and results are accessible, scalable, efficient, accurate, complete and flexible 

• Identify and interpret trends and patterns from complex data sets 

• Construct a framework utilizing data visualization tools and techniques to present consolidated analytical and actionable results to relevant stakeholders. 

• Key participant in regular Scrum ceremonies with the agile teams  

• Proficient at developing queries, writing reports and presenting findings 

• Mentor junior members and bring best industry practices.

QUALIFICATIONS

• 5-7+ years’ experience as data engineer in consumer finance or equivalent industry (consumer loans, collections, servicing, optional product, and insurance sales) 

• Strong background in math, statistics, computer science, data science or related discipline

• Advanced knowledge one of language: Java, Scala, Python, C# 

• Production experience with: HDFS, YARN, Hive, Spark, Kafka, Oozie / Airflow, Amazon Web Services (AWS), Docker / Kubernetes, Snowflake  

• Proficient with

• Data mining/programming tools (e.g. SAS, SQL, R, Python)

• Database technologies (e.g. PostgreSQL, Redshift, Snowflake. and Greenplum)

• Data visualization (e.g. Tableau, Looker, MicroStrategy)

• Comfortable learning about and deploying new technologies and tools. 

• Organizational skills and the ability to handle multiple projects and priorities simultaneously and meet established deadlines. 

• Good written and oral communication skills and ability to present results to non-technical audiences 

• Knowledge of business intelligence and analytical tools, technologies and techniques.

Familiarity and experience in the following is a plus: 

• AWS certification

• Spark Streaming 

• Kafka Streaming / Kafka Connect 

• ELK Stack 

• Cassandra / MongoDB 

• CI/CD: Jenkins, GitLab, Jira, Confluence other related tools

Business Development Executive

Position Overview:

We are seeking a highly motivated and experienced Business Development Executive (BDE) with exposure of working in an IT product and service based company to join our dynamic team. The BDE will be responsible for driving business growth, establishing and nurturing client    relationships, and achieving sales targets. The ideal candidate should possess excellent communication skills, a strong sales acumen, and a proven track record in generating new business opportunities. This is      an exciting opportunity for a proactive individual to contribute to our company's growth and success.

Responsibilities:

Identify and develop new business opportunities through market research, cold calling, networking, and other lead generation techniques.

Build and maintain strong relationships with existing clients, ensuring high levels of client satisfaction and retention.

Knowledge of Software development process, Staff augmentation and knowledge in IT Industry is must.

Conduct thorough market analysis to identify potential target markets, industry trends, and competitive strategies.

Create and deliver persuasive sales presentations and proposals to potential clients, highlighting the unique value proposition of our products or services.

Collaborate with the marketing team to develop effective marketing strategies and campaigns that generate leads and drive revenue growth.

Negotiate and close deals with clients, ensuring favorable terms and conditions that align with company objectives.

Monitor and analyze sales performance metrics, providing regular reports and insights to the management team.

Stay updated with industry developments and trends, and actively participate in networking events and conferences to enhance industry knowledge and expand professional network.

Provide exceptional customer service, addressing client inquiries and concerns in a timely and professional manner.

Collaborate with cross-functional teams, including product development, customer support, and operations, to ensure seamless delivery of products and services.

Qualifications:

Bachelor's degree with IT background, Marketing or a related field. MBA is a plus.

Minimum of 2 years of experience in business development, sales, or a similar role, preferably in a B2B environment.

Proven track record of achieving sales targets and driving business growth.

Strong interpersonal and communication skills, with the ability to build rapport and effectively engage with clients at all levels.

Excellent negotiation and presentation skills, with the ability to influence and persuade key decision- makers.

Proficient in using CRM software and other sales tools to manage leads, track sales activities, and generate reports.

Self-motivated and target-driven, with the ability to work independently and as part of a team.

Strong analytical and problem-solving abilities, with a strategic mindset and the ability to identify opportunities for growth.

Flexibility to travel as required for client meetings, conferences, and industry events. Knowledge of the IT Industry & Market is a plus.

Profile: Technical Content Writer

Experience : 3 to 6 years (IT Industry Experience Only)

Location: Ahmedabad

We are looking to hire a driven Technical content writer to develop and execute content strategies that drive traffic and generate leads for Sigma Solve Ltd (sigmasolve.com). The content strategist's responsibilities include determining which formats best communicate various types of content, identifying ways to increase brand awareness, and conducting keyword research. You should also be able to analyze user engagement metrics to determine whether the content is well-received or not.

To be successful as a Technical content writer, you should be able to collaborate with the marketing team to develop innovative ideas. Ultimately, an outstanding content strategist should demonstrate exceptional content presentation skills and be able to work well under pressure.

Technical Content Writer Responsibilities:

• Should be a literal thinker and a storyteller, have good experience on understanding brand voice, tone, and monitoring activity.
• Develop content strategies for digital marketing channels.
• Develop content marketing and distribution strategies.
• Developing clear and engaging content that is consistent with the company's brand image and addresses both business goals and consumer needs.
• Performing content audits to assess how well existing content is performing.
• Analyzing content marketing data to identify trends and anticipate consumer needs.
• Creating, adjusting, and managing the editorial calendar.
• Generate high-quality content for our corporate website, based on IT selling services [Digital transformation, AI, Data Analytics, Machine learning].
• Understand our business, strategy, and SaaS / product offerings.
• Experience in In-bound lead generation through content marketing.
• Ideating & deriving 360- strategies along with the subject matter expert team.
• Optimize existing content for inbound marketing activities.
• Co-ordinate with cross functional department to collect requirements and execute task to meet the deadline.
• Research industry-related topics (combining online sources, interviews, whitepaper, webinars etc.).
• Edit content for grammar, accuracy, clarity, readability, and consistency.
• Proofread and edit blog posts before it goes live.
• Coordinate with the marketing team to define, plan and run demand generation campaigns.
• Conduct simple keyword research and use SEO guidelines to increase web traffic.
• Identify business needs and recommend new topics based on competitor research.
• Contribute to a positive, healthy, fun, and driven culture.
• Must have written inbound and outbound marketing content [landing page, emailers, infographics, webinar, PPT, whitepaper, case study, use cases etc.]
• Should have knowledge of Tools like SEMRUSH, how to find trending topics for monthly content request.

Qualification:

• 5+ years’ experience as a content strategist/marketer
• Bachelor's degree in marketing, communications, advertising, journalism, or related field
• Proven content strategy and project management experience
• Sound knowledge of content management systems, keyword research tools, social media platforms, search engine optimization (SEO), and search engine marketing (SEM).
• Exceptional marketing and collaborative skills
• Deep understanding of technology such as IoT, AI, Data science and emerging technologies
• Proven record of delivering requested content on time without compromising writing quality
• Organized and should be able to handle team 
• Outstanding written and verbal communication skills
• Should be familiar with simple graphic design tools (Canva, etc.)
• Must have proof reading skill of written piece of content 
• Must be following AP style guide and guide team to follow best practices and approach of content marketing
• Self-motivated and should work under pressure situation 

About Sigma Solve Ltd:

Sigma Solve Inc stands at the forefront of AI and digital transformation companies, swiftly advancing in the competitive landscape of America. With a strong presence in the USA, Australia, and India, we embrace the mission of reinventing businesses through innovative solutions and harnessing the power of human creativity and technology.

At Sigma Solve, our commitment lies in delivering best-of-breed AI solutions for various digital applications, coupled with comprehensive data services, eCommerce expertise, enterprise mobility solutions, and digital transformation services for enterprises of all sizes. Drawing from over a decade of experience, catering to start-ups to Fortune 500 companies, we have honed our proficiency in providing strategic guidance, innovative design, robust engineering solutions, and cutting-edge research and development services.

Our guiding philosophy revolves around assisting our clients in staying ahead of the curve amidst the fast-paced world, ensuring their growth and success by embracing forward-looking technologies and services. 

Digital Solutions and Specializations: 

1. Consulting Services: Expert guidance for custom strategies and business growth. 
2. Artificial Intelligence: AI-driven solutions for operational efficiency and enhanced experiences. 
3. Digital Solutions: Empowering businesses with diverse digital tools, including eCommerce, CRM integration, Intranet Portals, CMS and mobility applications. 
4. Data Analytics & Intelligence: Unleashing the power of data for informed decisions and sustainable growth.
5. Our other service offerings: 

• Custom Software Development 
• UI / UX Design & Development 
• Digital Marketing & Automation 
• Opensource services 
• DevOps: CI, CD

#technical content writer # content writing # itservicecompany

# contentwriterjob #ahmedabaditjobs #hiring alert

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates