11+ Records Management Jobs in Ahmedabad | Records Management Job openings in Ahmedabad

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

About Us:

At Sublime Data Systems, we are dedicated to creating scalable, enterprise-level software solutions that drive innovation and growth. We are seeking an experienced Fullstack Engineer to join our dynamic team. As a core member of our cross-functional unit, you will play a pivotal role in the entire development life cycle, from conception to deployment. Your leadership will be essential in mentoring and guiding our team towards excellence. If you are passionate about coding, thrive in an entrepreneurial environment, and possess expertise in front-end and back-end technologies, we would love to meet you.

Key Responsibilities:

• Architect and develop robust, scalable, and efficient web applications using Node.js and React.js.
• Lead a team of developers in the design, development, testing, and deployment of high-performance web applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability.
• Stay up-to-date with emerging technologies and industry trends to drive innovation and excellence in our products.
• Conduct code reviews to ensure code quality and adherence to best practices.
• Mentor and coach team members to foster a culture of continuous learning and growth.
• Troubleshoot and resolve complex technical issues, ensuring seamless application performance.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in full-stack web development.
• Proficiency in Node.js, Express, Nest.js, React.js, and Next.js along with expertise in Typescript.
• Proven experience leading a team of engineers in a fast-paced, agile environment.
• Strong understanding of software development best practices, design patterns, and architectural principles.
• Extensive experience with front-end technologies such as HTML, CSS, and JavaScript.
• In-depth knowledge of RESTful APIs and experience with API integration.
• Expertise in utilizing modern development tools and deploying workflows, such as Git and CI/CD pipelines.
• Familiarity with message broker systems like RabbitMQ.
• Proficiency in databases such as Postgres or MySQL.
• Experience with ORM Frameworks like Sequelize or Typeform.
• Experience with microservices architecture.
• Experience with DevOps (AWS) practices
• Excellent problem-solving and debugging skills.
• Strong communication and leadership abilities.

Benefits:

• Positive work environment
• Encourage and sponsor learning and development programs
• Chance to work with advanced technology

Position Responsibilities

●      Answer technical support phone calls on software/hardware.

●      Respond in writing via email to cases entered into an online self service portal.

●      Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.

●      Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.

●      Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.

●      Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.

●      Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.

●      Periodic Installation and Training of software/hardware for clients via remote connection.

Position Requirements

●      Able to work patiently with end-users of both a technical and non-technical background.

●      Strong team player and solution oriented.

●      Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.

●      Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.

Knowledge and Skill Requirements

●      Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)

●      Basic Working knowledge of PC networking, including Network+

●      Familiarity with PC remote control software.

●      Familiarity with google workspace, including docs, sheets, gmail

●      Good analytical problem solving skills.

●      Experience with the standard MS Office suite, including MS Word, Excel and Access.

●      Experience with iPadOS, iOS, MacOS, Android

Ineffable Communications is a new-generation full-range marketing agency for emerging technologies, ideas, and lifestyles. Passionate about building better futures, we tailor our client's Branding, Creative, Advertising, and Marketing solutions. We are a marketing firm focusing on enhancing brand value using different marketing techniques. We have extensive experience in the field of Marketing.

Note:

• This is an on-site opportunity, kindly don't apply if you are looking for a work-from-home position.
• Lucrative incentives to be provided.

Responsibilities

• Create visually appealing designs for print and digital marketing materials that align with brand standards and project goals
• Collaborate with cross-functional teams to understand project objectives, target audience, and messaging
• Manage multiple design projects simultaneously and deliver work on time
• Provide guidance and mentorship to junior designers to help them develop their skills and knowledge
• Stay up-to-date with industry trends, new design techniques, and software to continually improve skills
• Participate in brainstorming sessions to contribute to the creative direction of the company

Requirements

• 2-4 years of experience in graphic design with a strong portfolio showcasing design skills
• Bachelor's degree in graphic design or a related field
• Proficiency in Adobe Creative Suite and other design software
• Strong understanding of branding and design strategy
• Excellent communication skills, both written and verbal
• Ability to work in a fast-paced environment and deliver high-quality work on time
• Strong attention to detail and the ability to provide and receive constructive feedback

Responsibilities:

• Design and build advanced hybrid mobile applications using React Native
• Lead the application development effort by being the SPOC
• Build hybrid apps using React Native for Android/iOS
• Publish apps to the corresponding App store/Play store
• Implement new technologies to maximize application performance and optimize load time
• Collaborate with the back-end developer to build the RESTful APIs
• Research on emerging technologies and trends
• Participate in the planning and design of future software and technical architectures

Qualifications

• 2 years of hands-on experience in the full life cycle of Hybrid mobile application development including publishing one or more apps to the play store & app store
• Must have developed a Hybrid Mobile application using React. Hands-on Working experience with React Native is a must.
• Experience developing backend services preferably with NodeJS.
• Experience in developing apps on native Android/iOS platforms is a plus
• Experience in designing and working with n-tier architectures (UI, Business Logic Layer, Data Access Layer) along with some experience with service-oriented architectures (SOA)
• Strong skills in RESTful web services
• Experience with Agile methodologies would be helpful

                                       Job Description

Skills Required For Android Developer:-

Typical day-to-day duties and in-demand skill sets for mobile application developers include:

• Must have Knowledge of object-oriented programming languages such as Java, C and C++.
• Good knowledge of Android SDK, different versions of Android, and how to deal with different screen.
• Having Good knowledge of Android Studio.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Solid understanding of the full mobile development life cycle.
• Work on bug fixing and improving application performance.
• Candidate should be self motivated.
• Self Confident and Enthusiastic.

Selection Process:-

1. Firstround of Interview – MCQ Written test (based on Syllabus & basic Aptitude) – 1 
2. Secondround of Interview – HR and Technical 
3. Thirdround of interview – Practical interview based on candidates interested 

Remuneration and terms:-

1. Company provides joining letter and agreement with terms here at time of joining of Candidate.
2. Incrementwill be given after one year of job 
3. Companyprovide 12 paid leaves per 
4. Working days –Monday to Saturday.
5. Timing– 

Monday-Friday : 9:30 AMto 6:30 PM, 45 minutes launch, 15Min Tea break

Saturday: 9:30 AMto 1:30 PM

Alternative Saturday Activity.

HR Manager

Bhoomi Vaghani

Beetonz Infotech

Website:- http://beetonz.com

SPRAT - Society for Promoting Rationality is a national award-winning NGO, committed to promoting rationality and scientific temper, inter-faith harmony, and fairness. In our immediate surroundings, we also work to promote adult literacy and the empowerment of under-served people. We are also building a 13kSY Campus to offer integrated, digitally powered social services, and a PG academy for public administration and advocacy at Matar, 35 km from Ahmedabad. 
Blending professionalism with compassion, we work with complete transparency, using contemporary HR and ICT. We are supported by the likes of Microsoft, Google, Autodesk etc. 

For more, check this: https://sprat.in/about-sprat/introduction-to-sprat/">https://sprat.in/about-sprat/introduction-to-sprat/ 

RESPONSIBILITIES: Some of the Primary and Secondary. 

Primary: 

• Totality of architectural work including design and drafting [from PSE to working drawings], 3D virtual/physical modelling. 
• Drawings and model simplification, Site Supervision, liaising between contractors, Structural Engineer, Consulting Architect and MEP Consultant. 
• Design and monitoring of Flooring, Plumbing, Electrical and Data Cabling, Railings, Doors and Windows, Furniture Designing and Interior Design 
• Landscaping, Environmental Harnessing and waste recycling, Superstructure, and Site grooming. 

Secondary: 

• Research, documentation, organization, procedure digitization, Writing and Social Media promotion, Incubation especially for rural innovation. 
• General management of the office and guiding the Architectural Interns. 
• HRM, Site Promotion, Graphics, Cost Estimation, Budgeting and Pricing. 
• Science Promotion, Event Management 

REQUIREMENTS: 

Knowledge and Education: 

• Brilliant B. Archs from respectable colleges or possessing good CGPA and above average in written English, MS Office and GK. 
• Proficient at AutoCAD and SketchUp / Revit / Lumion and MS Office. 

Experience: 

• Work Experience of at least one year, post Education, leading a small team, in a professionally managed firm with Site monitoring and multi-tasking. 

Miscellaneous: 

• Must have left-secular and scientific temper. 

• Highly organized, very systematic, methodical, possessing robust common sense and self-respect. 
• Must bring a powered, loaded Laptop. 
• Should join very soon. 

BENEFITS: 

• Compensation: Rs 2 - 3.5 Lakh PA depending upon relevance and length of experience. 
• Subsidized accommodation and food may be considered  
• Possibility of employment for the spouse exists. 
  
  

Digital Projection of the Site: https://www.youtube.com/watch?v=gbKxjqhZY10">https://www.youtube.com/watch?v=gbKxjqhZY10 

Of this, Phase I, is due for inauguration in December, 2022. 

If you are exceptionally good at English, General Knowledge, Multi-Tasking, Creative Engineering, Popular Science, Nature Appreciation and People Management, you may expect hiring preference and much faster growth. 

1. Must possess strong hands-on testing experience of e-commerce Applications and e-commerce platforms, preferably Magento, and Drupal.
2. Sound Knowledge of test automation frameworks including designing, maintaining & improving Knowledge of Zephyr, Behat, and BackstopJS QA tools.
3. Detailed knowledge of cross-platform testing and environments.
4. Well-versed in Defect Tracking & Reporting
5. Writing test scenarios and robust functional test cases based on the use case and requirements
6. Solving complex problems; taking a new perspective on existing solutions; exercising judgment based on the analysis of multiple sources of information.
7. Analyzes test results and recommends corrective actions.
8. Should have strong Analytical and Logical abilities.
9. Good to Have Skills: Experience in Agile Scrum methodology or CSTE/CS QA/ISTQB certification

Lodestone Software (Ahmedabad) is a testing focused company (with a team of 800+employees) and we are looking for people with a strong drive to build a career in QA Automation.

Hiring Location: Only From Gujarat

This position requires:

• Interview for software concepts, Programming skills (practical, hands-on) and overall attitude and approach towards problem solving.
• Good object oriented programming concepts and practical knowledge.
• Mobile application knowledge (Android, iOS) along with ADB/XCode is essential.
• Working knowledge of Databases along with the ability to write efficient queries.
• Overall attitude and approach towards building a career in QA Automation.
• Cypress or Jest/Puppeteer or Protractor or a similar JavaScript-based e2e/UI automation framework knowledge/experience is a Plus.

If you are interested - please respond with the below details so that we can schedule an interview accordingly.

1. Current CTC / Expected CTC
2. If the selected - time period required to join.
3. Preferred interview Date / Time.

Education:

B.Tech/B.E. in Electronics/Telecommunication, Computers, BCA in Computers, B.Sc in Computers, Electronics

The individual will be the go-to person for developing concepts, graphics and creating an appropriate design language for the brands. Creating visual elements to deliver the communication efficiently and aesthetically pleasing manner would be needed the most.

•  Coordinate with the account managers to discuss the brand requirements.
•  Get a detailed brief to interpret the client’s needs and develop a creative concept that suits their purpose.
•  Creating drafts of design with the briefs available and through data research.
•  Presenting final output of creative concepts to the account managers.
•  Working with a wide range of media tools and software.
•  Working as a part of team with account leads, copy writers, technical dept. and of course the design team.
•  Updated with current fashion of design trends, application packages, visual arts, time limits and anything that impacts the design.
•  Creating design layouts and concepts as per layout principles and design concepts.