11+ Records Management Jobs in Ahmedabad | Records Management Job openings in Ahmedabad

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

Technical Project Manager (TPM)

Location: Onsite - Ahmedabad

Experience: 4–8 years

Team: Engineering / Product

About the Role

We’re looking for a Technical Project Manager to run execution across product, engineering, and customer-facing teams. You will own delivery, keep teams aligned, and ensure the right things ship at the right time — balancing product roadmap, customer issues, sales priorities, and platform reliability in a fast-moving startup environment.

What You’ll Do

• Own end-to-end delivery of engineering and product initiatives
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• Build and maintain sprint plans, delivery timelines, and roadmaps
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• Prioritize work across features, bugs, customer requests, sales needs, and infrastructure
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• Work closely with engineers to translate requirements into clear execution plans
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• Run Agile ceremonies (planning, stand-ups, reviews, retros)
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• Track delivery, risks, and team capacity
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• Communicate progress, blockers, and timelines to leadership and stakeholders
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• Use data from tools like Mixpanel and monitoring systems to track delivery health
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What We’re Looking For

• 4–8 years of experience with:
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• 2+ years in technical project/program management
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• 2+ years in software or engineering roles
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• Strong understanding of Agile, SDLC, and modern product delivery
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• Experience working with SaaS or product engineering teams
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• Comfortable working in fast-paced, ambiguous startup environments
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• Strong communication, ownership, and prioritization skills
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Why This Role Matters

You’ll sit at the center of product, engineering, sales, and support — ensuring the company ships fast without breaking things, and that the right priorities always win.

Location: Gandhinagar, Gujarat (On-site)

Experience Required: Minimum 2+ years

Salary Range: ₹20,000 – ₹25,000 per month

Role Overview

We are seeking a Female Social Media Manager with proven hands-on experience in managing and scaling brand presence across social media platforms. The candidate should be creative, organized, and capable of managing multiple tasks while coordinating with design and video teams. She will work closely with the Marketing Manager to execute strategies and ensure timely delivery of content.

Key Responsibilities:

• Develop and execute a comprehensive social media content strategy aligned with brand goals.
• Plan, create, and manage monthly content calendars for Instagram, Facebook, LinkedIn, YouTube, and other platforms.
• Coordinate with graphic designers and video editors, ensuring timely delivery of creatives and video content.
• Write compelling captions, post copies, and scripts tailored for different platforms.
• Be directly involved in content creation – including reels, behind-the-scenes, stories, and trending formats.
• Participate in company events to capture moments and create engaging, real-time content with audiences.
• Monitor, analyze, and report social media insights & performance metrics (reach, engagement, followers, conversions).
• Stay updated with the latest social media trends, tools, and algorithm changes to improve brand presence.
• Ensure brand voice and identity consistency across all digital touchpoints.
• Work in alignment with the Marketing Manager, reporting progress, challenges, and new ideas regularly.

Required Skills & Qualifications :

• Strong knowledge of social media platforms, insights, and analytics tools.
• Ability to create and manage content calendars effectively.
• Hands-on experience with tools like Meta Business Suite, Canva, Hootsuite/Buffer, etc.
• Strong copywriting & storytelling skills.
• Creative mindset with a passion for brand building and digital growth.
• Comfortable in front of the camera and actively involved in reels & content creation.

• Lead product demonstrations & sales presentations.
• Engage with clients: follow-ups & feedback collection.
• Develop & nurture customer relationships.
• Prepare daily demonstration schedules.
• Oversee social media presence (Instagram, LinkedIn, YouTube).
• Strong English communication skills.
• Proficiency in MS Office & Canva.
• Prior experience in home automation, lighting controls, or AV systems beneficial.
• Female candidate preferable.

-Designing, developing, and maintaining both the front-end and back-end of web applications.

-Integrating Payment Gateway, POS & Loyalty systems (such as Freedom Pay, Card Connect, Auth.net, Square, Oracle, Olo, NCR, Clover, Deliverer, etc. if applicable).

-Having experience with Svelte and Azure Cosmos DB is a plus.

-Using .NET Core/MVC, MSSQL, Angular 8+, and Web API.

-Designing, building, and maintaining efficient and reusable C# code using design patterns.

-Building and consuming J SON-based ASP.NET Web API services.

-Executing patches and proactive remediation for Legacy Applications, including designing, developing, and testing web applications with .NET, HTML, CSS, and other technologies.

-May lead the work of others and provide ideas to enhance software applications.

-Applying software design and development principles such as SOLID, Domain-Driven Design, and Object-Oriented Development.

-Familiarity with ORM frameworks, particularly the Entity Framework.

-Participating in architectural meetings and analyzing technical requirements for .NET applications.

-Managing source code with Git, including Git Flow Workflow.

-Implementing enterprise application patterns.

-Paying attention to details and having excellent organizational skills.

-Possessing excellent communication and teamwork skills.

About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving our clients’ toughest technology problems, and a commitment to continuous improvement. We focus on three broad areas of digital services: User Experience (UI/UX, Commerce); Engineering (QE/Automation, Cloud, Product/Platform); and Data (Foundation, Analytics, and AI/ML), and have deep expertise in BFSI, healthcare, and life sciences.

Apexon is backed by Goldman Sachs Asset Management and Everstone Capital.

To know more about us please visit: https://www.apexon.com/

About the role:

• Experience: 7+ years of experience building modern web applications working in the fullstack
• Proficiency in TypeScript and JavaScript with a thorough understanding of React.js or Vue.js and their core principles preferred
• Implementing RESTful APIs using .Net/C# preferred with experience with .Net Core, .Net 5 or 6 a bonus!
• Experience with SQL and relational database design with MS SQL Server experience is added advantage
• Experience with NoSQL/document database technologies
• Experience writing automated unit tests in the full stack environment
• Knowledge of modern authentication and authorization mechanisms
• Familiarity with modern front-end and backend build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Experience with modern responsive web application design & development Familiarity with Node.js
• Experience with microservice architecture
• Experience using Git version control
• Experience with VS Code, Visual Studio, or other relevant development tools
• Familiarity with Scrum/Agile principles
• Strong communication skills
• Ability to understand business requirements and translate them into technical requirements.
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Required skill set:

• Candidate must be good in JavaScript and have experience in at least one modern JavaScript framework such as Vue/Angular/React. But must be willing to work in Vue/React.
• Must have experience in .NET Framework. Good to have experience in .NET Core/.NET 5/6/7. But must be willing and capable enough to learn .NET Core.
• Should be able to work independently with minimum supervision.
• Must be good in programming concepts such as OOPS, Unit Tests, Web API, SQL, etc

Company operates in over 25 countries across six continents and is part of Publicis Media, one of four solution hubs within Publicis Groupe, which is present in over 100 countries and employs nearly 80,000 professionals.

It believe there are better ways for brands to connect with people. And we’re on a mission to guide brands to better connections -- across consumers, channels and partners. These are just some of the services we offer our clients in our quest to deliver ambitious outcomes.

Job Description:-

• IT/Web/SEO/Software service sales experience in International Market, Ability to generate lead by own, send proposals, well versed communication with International Clients. Capable to gather inquiry through LinkedIn.
• Achieve their target at any cost.
• Required Candidate profile Must have Knowledge in Web development and Digital Marketing services and software sales. Generating business from new accounts and existing accounts.
• Excellent communication skills.
• Confident, presentable & smart candidates.