11+ Records Management Jobs in Ahmedabad | Records Management Job openings in Ahmedabad

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

Job Summary:

We are looking for a dynamic and results-driven Business Development Intern with 1 to 2 years of experience in IT sales to join our team. The ideal candidate will have a strong background in selling IT solutions and services, with a proven track record of achieving sales targets and building long-term client relationships.

Responsibilities:

*Identify new business opportunities and potential clients

*Generate leads through networking, cold calling, and other business development techniques

Requirements:

* Must have good communication skills (English)

* Knowledge of different portals such as LinkedIn sales navigator, Upwork, Guru, Apollo Benefits:

*Opportunity for career growth and development

*Dynamic and supportive work environment

*Flexible working hours

OfficeTimings:10 am to 7 pm

Working days- Monday to Friday (5 days)

• Required Skill - Operating systems & Tools (SUSE Linux 1 IBM AIX 1 IBM Spectrum i.e. IBM Tivoli)
  • Should be experienced in administration of SUSE Linux, IBM AIX operating systems Have hands-on experience in managing & troubleshooting IBM Tivoli (Spectrum Protect) backup utility with SAP HANA & Sybase DB environment.
  • Monitor status of BACKUPs, perform need based restore when require.
  • Report & coordinate with team lead for incident management process. Take corrective actions for incidents related to OS & backup related issues.
• Desirable Skills - SAP NetWeaver BASIS Administration
• SAP user management for ABAP & Java stacks, Business Objects, Central User Management, etc.
• Maintain Roles and Authorization using PFCG
• SAP Transport Management using ST MS and ChaRMs
• Knowhow of using SAP Solution Manager for MoPZ, ITSM, CHARMS, CUA, EWA, System Monitoring and Technical Administration
• BASIS administration (monitoring & maintenance) of SAP systems at Primary & DR-sitesMonitor & Troubleshoot the performance of SAP systems, Troubleshoot issues and follow-up with End Users and Development team to resolve the issues.
• Data Volume Management activities like index quality analysis and rebuilding.
• Monitoring & control database growth and perform DBA operations as required. Monitor status of database archive logs for smooth operation of SAP systems.

Desirable Skills - Database Administration (HANA I Sybase I Oracle) Manage and maintain database for SAP and Non-SAP applications/systems Monitor, administer the database and troubleshoot database related issues.

Job Summary:

As an Angular Developer, you will be responsible for developing and maintaining web applications that are both visually appealing and highly functional across various devices. You will collaborate with cross-functional teams to deliver responsive and scalable solutions.

Key Responsibilities:

• Develop and maintain web applications using Angular framework.
• Implement responsive design techniques to ensure optimal user experiences across different devices.
• Collaborate with UX/UI designers to create intuitive and visually appealing interfaces.
• Optimize application performance and ensure high quality and responsiveness.
• Write clean, maintainable, and reusable code following best practices.
• Implement unit tests and participate in code reviews.
• Stay updated with the latest industry trends and technologies to ensure continuous improvement.
• Troubleshoot and debug issues in a timely manner.
• Participate in Agile/Scrum development processes.

Required Qualifications:

Ineffable Communications is a new-generation full-range marketing agency for emerging technologies, ideas, and lifestyles. Passionate about building better futures, we tailor our client's Branding, Creative, Advertising, and Marketing solutions. We are a marketing firm focusing on enhancing brand value using different marketing techniques. We have extensive experience in the field of Marketing.

Note:

• This is an on-site opportunity, kindly don't apply if you are looking for a work-from-home position.
• Lucrative incentives to be provided.

Responsibilities

• Create visually appealing designs for print and digital marketing materials that align with brand standards and project goals
• Collaborate with cross-functional teams to understand project objectives, target audience, and messaging
• Manage multiple design projects simultaneously and deliver work on time
• Provide guidance and mentorship to junior designers to help them develop their skills and knowledge
• Stay up-to-date with industry trends, new design techniques, and software to continually improve skills
• Participate in brainstorming sessions to contribute to the creative direction of the company

Requirements

• 2-4 years of experience in graphic design with a strong portfolio showcasing design skills
• Bachelor's degree in graphic design or a related field
• Proficiency in Adobe Creative Suite and other design software
• Strong understanding of branding and design strategy
• Excellent communication skills, both written and verbal
• Ability to work in a fast-paced environment and deliver high-quality work on time
• Strong attention to detail and the ability to provide and receive constructive feedback

Desired Candidate Profile

• Graduation is a must
• Relevant work experience of 2-5 years in export management
• Prior work experience of handling exports in FMCG companies and in markets including the Middle East, Far East, Asia
• Excellent communication skills and proficiency in MS Office Suite