Operations Executive

Job Title: Customer Support Executive

Process: Kotak Bank Process

Eligibility:

Graduates with 6+ months experience

Undergraduates with 6+ months experience

Communication Requirement (Versant):

Versant 3 – Average Communication

Versant 4 – Good Communication

Salary (Take Home):

Graduate

Versant 3: ₹17,000

Versant 4: ₹18,000

Undergraduate

Versant 3: ₹16,000

Versant 4: ₹17,000

Job Responsibilities:

Handle customer queries related to Kotak Bank products

Resolve customer issues professionally

Maintain quality and customer satisfaction

Job Details:

Shift Timing: 9:30 AM – 6:30 PM

Shift: Day Shift

Week Off: 1 Rotational Week Off

Location: Eureka Outsourcing Solutions

Digital Marketing Executive  

Location: Ahmedabad, Gujarat 

About the Company 

Glide Technology Pvt. Ltd. is a leading product engineering company with over a decade of expertise in embedded software and hardware solutions. We deliver end-to-end design and development services across industries such as IoT, automation, wearable devices, and healthcare. 

With a strong global presence across the US, UK, Germany, Singapore, and India, Glide is known for its “first-time-right” approach and commitment to quality. We partner with clients to drive innovation, accelerate product development, and enable successful product modernization. 

Headquartered in Ahmedabad, we foster a growth-driven and innovation-focused work environment. 

Role Summary 

The Digital Marketing Executive will play a key role in strengthening Glide Technology’s online presence and driving brand awareness across digital platforms. This role focuses on executing data-driven marketing campaigns, generating quality leads, and enhancing audience engagement to support business growth across Product Engineering and Digital Services domains. 

The ideal candidate will bring a strong blend of creativity and analytical thinking, delivering targeted content and measurable results. 

Key Responsibilities 

• Campaign Management: Plan, execute, and optimize multi-channel digital marketing campaigns across SEO, SEM, social media, and email.  
• Content Strategy: Develop and manage engaging, audience-centric content across digital platforms.  
• SEO & Website Management: Optimize website performance to improve search rankings and user experience.  
• Social Media Management: Build and strengthen brand presence through impactful social media strategies.  
• Lead Generation: Drive new business opportunities through targeted outreach and campaign initiatives.  
• Event Participation: Plan and manage presence at industry events, exhibitions, and trade shows.  
• Market Trends & Insights: Stay updated with emerging trends, tools, and best practices to ensure effective marketing strategies. 

Preferred Experience, Qualifications & Skills 

• Education: B.E./B.Tech in Electronics & Communication or Computer Engineering.  
• Additional Qualification: MBA is a plus.  
• Experience: 2–6 years in B2B marketing, preferably in IT services, Embedded Systems, or technology-driven industries.  
• Communication: Strong verbal and written communication skills with the ability to create compelling content. 

Why Choose Glide Technology? 

At Glide Technology, our Employee Value Proposition is built on Growth, Innovation, and Impact—empowering you to build a meaningful and rewarding career. 

• Grow with Purpose: Continuous learning, mentorship, and clear career progression. 
• Innovate Freely: Work on cutting-edge technologies in a forward-thinking environment.  
• Create Impact: Contribute to high-value projects with global clients.  
• People-First Culture: Collaborative, inclusive, and balanced work environment.  
• Recognition & Rewards: Performance-driven growth and appreciation.  
• Competitive Benefits: Attractive compensation with comprehensive benefits. 

If you aspire to grow, innovate, and create impact, Glide Technology offers the platform to accelerate your career.  

As a Program Manager, you will drive strategic, cross-functional initiatives that improve how we plan, operate, and scale. You’ll lead high-impact programs that bring structure, clarity, and momentum to complex business problems, with a strong focus on data-driven, scalable execution.

You will collaborate closely with teams across Growth, Marketing, Operations, and Tech to align priorities, streamline processes, and ensure our systems evolve with the pace of the business.

Key Responsibilities

• Own and drive high-impact strategic programs from ideation to execution, ensuring each initiative contributes to business growth.
• Break down complex, ambiguous problems into structured, actionable plans and lead execution across teams.
• Collaborate with Product, Marketing, Sales, and Operations to align goals, remove bottlenecks, and deliver scalable outcomes.
• Lead cross-functional project planning, development, and execution, translating strategy into measurable results.
• Partner with Analytics and Business Intelligence teams to ensure data-backed decision-making.
• Identify new business improvement opportunities and co-create strategies with leadership.
• Track key performance metrics, identify trends, and drive course-correction using real data.
• Bring clarity to chaos by defining processes, streamlining operations, and ensuring team alignment.
• Create structured documentation, frameworks, and playbooks to make initiatives repeatable and scalable.

What We Are Looking For

• Graduation from a Tier 1 college (IITs, IIMs, NITs, ISB, or equivalent).
• 3–5 years of experience in Program Management, Strategic Planning, Business Operations, or Demand Planning, preferably in high-growth environments.
• Strong business acumen and understanding of how demand planning impacts growth, revenue, and customer experience.
• A structured problem-solver who can simplify complex challenges into scalable solutions.
• Exceptional stakeholder management and cross-functional collaboration skills.
• Solid understanding of forecasting processes, planning tools, and operational levers.
• Ability to thrive in fast-paced, ambiguous startup environments.

What We Offer

• Opportunity to shape how we scale and operate at the next level.
• A chance to be at the forefront of driving change in a fast-growing startup.
• A collaborative, dynamic work environment.
• Competitive compensation and benefits.

Mandatory Criteria :

Experience in Program Management / Strategic Planning / Demand Planning.

● Must be from Tier-1 academic background (IIT, , NIT, NSU preferred).

● Need candidate from Ecommerce and Startup only.

● Strong demand-planning and business acumen with the ability to identify growth and whitespace opportunities.

● Candidate should have proven ability to build programs from 0–1 (Scratch - End) and drive initiative execution.

● Excellent stakeholder management & presentation skills, with strong proficiency in MS Excel.

● Experience in forecasting & planning tools, and the ability to thrive in fast-paced, ambiguous environments.

● Candidate must have Leadership ability to execute cross-functional projects, turning strategy into clear, measurable results.

● Candidate having Founder's Office Experience will be an added advantage.

● Candidate having OTA Channel's (Online Travel Agency) working experience will be considered a strong plus.

DATA ANALYST

About:

Role:

Requirements:

Location-MUMBAI

1. Actively seeking out new sales opportunities through cold calling, networking and social media.

2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales 

• Building and maintaining relationships with customers
• Achieving sales targets
• Regular follow-ups and getting feedbacks from the customers

IT Recruiter job description 

• Communicate with clients to get a clear view of their hiring needs and organizational goals
• Research into clients' company
• Research into competitors and the marketplace
• Define job description and document specifications
• Identify prospective candidates using a variety of channels
• Create a candidate persona for each open position
• Conduct confidential interviews
• Follow-up references and check credits
• Present shortlisted candidates
• Present detailed candidate profile summaries
• Build long-term client relationships
• Research and develop recruiting leads
• Develop a sustainable candidate-lead strategy
• Advise clients on best-recruiting practices.

• Responsible for client engagement & Manage the requirements
• Communicate with clients to identify their requirements and choice of property
• Coordinate the builder to arrange for the site visit and share the necessary information to clients
• Visit the connected properties and identify the USPs to pitch better to clients
• Manage the feedback from the client
• Understand the real estate market & comparison of the product
• Maintain good business relationship with client and builder
• Participate in seminars, conferences, and events to enhance the market & expand the business network
• Work with the team to share the responsibilities and work towards achieving team’s targets

Responsibilities

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Manage calls and respond to customer’s email
• Provide product and services information to customers
• Approach expected customers and give a presentation on current projects and services
• Research required information using available resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary

Qualifications and skills:

• Proficient in relevant computer applications
• 2-3 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
• Ability to handle the stressful situation appropriately