Operations Executive

 Position: Operations Manager

 📍 Experience: 2-4 yrs

 📍 Location: Hyderabad

 📅 Notice Period: Immediate Joiners Preferred

Required Skills:

• Strong leadership and organizational abilities.
• Excellent communication and interpersonal skills.
• Analytical thinking and problem-solving capabilities.
• Proficiency in MS Office and operations management tools (e.g., ERP systems).
• Time management and multitasking skills.
• Decision-making under pressure.

Experience Level: Intern

Job Description:

As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.

Key Responsibilities:

Issue Resolution:

• Assist in responding to customer queries and concerns via email, chat, or phone.
• Escalate complex issues to senior team members and follow up until resolved.
• Document customer issues and solutions for reference.

Customer Assistance:

• Guide users on how to navigate the platform and resolve common issues.
• Provide proactive assistance to improve user experience.

Process Improvement Support:

• Assist in identifying common issues and suggest solutions to enhance support processes.
• Collect feedback from customers and share it with relevant teams.

Team Collaboration:

• Work closely with the customer support team to learn best practices and improve response quality.
• Coordinate with other departments to resolve cross-functional customer issues.

Qualifications:

• Pursuing or recently completed a Bachelor's degree in any field (preferred).
• Excellent communication skills (written and verbal).
• A positive attitude with a customer-first approach.
• Basic understanding of social media platforms and online communities is a plus.
• Strong problem-solving skills and the ability to work collaboratively.
• Willingness to learn and adapt to a dynamic work environment.

Perks of the Internship:

• Hands-on experience in customer service in the social media industry.
• Opportunity to work in a collaborative and innovative work environment.
• Certificate of Internship upon completion.
• Mentorship from experienced professionals.
• Opportunity for a full-time role based on performance.

How to Apply:

If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.

We look forward to welcoming a motivated and enthusiastic intern to our team!

Thanks & Regards,

Yamini Patel

HR Manager

JOB Description

1. Sales

2. Client Calling And Meeting Setup

3. Attend Clients Meetings Online And Offline

4. Sales-Based Campaign Planning.

5. Responds To Requests For Information From The Media.

6. Establishes And Maintains Cooperative Relationships With Consumers, Community, Employees, And Public Interest Groups.

7. Plans Or Directs The Development Of Programs To Maintain Favourable Public And Stakeholder Views Of The Organization’s Agenda And Accomplishments.

8. Coaches Client Reps In Effective Communication With The Public And Employees.

9. Analyses The Organization’s Objectives, Promotional Policies, And Needs To Build Public Relations Strategies That Influence Public Opinion And Promote Products, Ideas, And Services.

10. Maintains The Organization’s Image And Identity.

Key Roles & Responsibilities

•            Cold Calling.

•            Sales Pitch.

•            Understanding the Client's requirements and suggesting a possible solution.

•            Set-Up and attend a face to face meetings with clients.

•            Everyday Reporting through WhatsApp, Emails

•            Once a week face to face meeting with the supervisor.

Organization Name: Agami Realty

Company Website:agamirealty.com

Position Name:  Sales Executive

Job Location: Boisar 

Nature of Job: Permanent

Monthly Salary: In the range of Rs10,000/- to Rs 20,000/- 

Sales Executive job responsibilities include, but are not limited to:

• Conduct market research to identify selling opportunities and evaluate customer needs
• Generate sales through cold calling and explain project amenities and pricing
• Set up meetings with potential clients to ensure maximum site visits
• Participate on behalf of the company in exhibitions or conferences
• Explaining the customer about the EMI and loan eligibility
• Help the customer in getting ready the documentation required for loan processing

Requirements

• Excellent knowledge of MS Office
• Thorough understanding of selling and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach

This Role Will Need To Develop A Healthy Knowledge Of The Business Offerings, Services, And Products. Responsibilities Of Candidates Include:

• Meeting With Customers Digitally Or In-Person During Sales Visits

• Develop A Business Strategy To Ensure Area Sales Growth

• Demonstrating And Presenting Products

• Establishing New Business

• Arrange Business Meetings With Prospective Clients

• Generating The Leads

• Maintaining Accurate Records

• Achieve Agreed Upon Sales Targets And Outcomes Within The Schedule

• Look For New Business Opportunities

• Cold Calling Prospects

• Handle Inbound Queries

• May Need To Represent The Company At Events

• Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
• Monitor the program on 500+ accounts across all domestic sales channels and pinpoint ways to penetrate new markets
• Provide on-the-ground support for sales associates as they generate leads and close new deals
• Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them
• Develop and implement new sales initiatives, strategies and programs to capture key demographics
• Provide daily report of field sales success and communicate VOC data to superiors

Responsibilities

• Develop deep understanding about the offering and market for technology learning product
• Understand customer segments (technology professionals) and needs/pain areas for them
• Counseling experienced professionals via call, email or video call on which program will be useful to their career progression and suggest the best options
• Managing entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrollment in the program
• Planning for daily, weekly and monthly targets, updating and maintaining MIS reports
• Bring market & consumer insights to influence product & offering

Desired Qualifications

• 1-3 years of exp in Inside sales/telesales experience in a B2C environment (tech education industry preferred)
• Exposure to technology skills or willing to learn & understand them is key
• Consistent track record of achieving revenue targets ( Monthly / Quarterly)
• Excellent written & spoken english and pitching skills
• Proficient in Excel, Reporting skills
• Hunger to learn & grow everyday

Compensation: Note: Fixed Component: between 4 - 7 LPA (based on the interview performance and slightly negotiable based on prev experience, ctc and interview performance) Variable Component: upto 3 LPA
 Application Link-