Operations Executive

Key Responsibilities

• Identify and research potential clients and new business opportunities.
• Generate and qualify leads through LinkedIn, email outreach, cold outreach, and networking platforms.
• Maintain and update the company’s CRM system with accurate lead information, communication history, and follow-up status.
• Track lead progress, conversions, and engagement metrics.
• Assist in preparing proposals, quotations, and client presentations.
• Conduct market research and competitor analysis.
• Support partnership-building and collaboration initiatives.

Required Skills

• Strong verbal and written communication skills.
• Basic understanding of sales funnels and lead generation.
• Familiarity with LinkedIn and professional networking tools.
• Organizational skills and attention to detail (especially for CRM management).
• Ability to track and report outreach performance metrics.
• Self-driven and target-oriented mindset.

What You Will Gain

• Practical experience in business development and client acquisition.
• Hands-on exposure to CRM management and sales pipeline processes.
• Understanding of startup growth strategy.
• Certificate and letter of recommendation (based on performance).
• Potential opportunity for future paid or performance-based roles.

Job Title: Business Development Manager

Experience: 2-4 yrs

Job Type: Full-Time (On-Site)

Location: Delhi

FloData Analytics is hiring a Business Development Manager to lead domestic sales for our technology services. The role focuses on building long-term relationships with large corporates and SMEs across India, identifying new prospects, nurturing multiple accounts, and maintaining a strong domestic pipeline. It involves regular client meetings, travel for visits, and participation in industry events. We are looking for someone with proven domestic services sales experience and strong relationship-management skills to drive sustained growth. 

Key Responsibilities

● Drive end-to-end domestic business development—including lead generation, discovery, solution positioning, proposal drafting, negotiation, closure, and handover.

● Build and manage a strong domestic sales pipeline, ensuring consistent growth through both inbound and outbound channels.

● Conduct detailed discovery calls and in-person meetings to understand client requirements, pain points, timelines, stakeholders, and budgets.

● Coordinate with internal team members to develop client-focused deliverables as POCs, demo mock-ups and customised pitch narratives, estimates and proposals to accelerate the deal closure process.

● Maintain a structured sales cadence through timely follow-ups, next steps, objection handling and deal progression.

● Initiate, activate and improve multiple engagement platforms such as Google Business Page, IndiaMART, GeM, Justdial, WhatsApp Business, and other relevant channels to enhance lead generation and visibility.

● Travel as needed for client meetings, on-site discussions, and long-term relationship building, and participate in industry events, exhibitions, and conferences to strengthen market presence.

Qualification & Requirements

● Bachelor's degree in a related field

● 1–4 years of B2B business development/sales experience in IT services, software services, or consulting

● Proven revenue performance: Approximately ₹50 lacs in services sales closed per year for the last 2–3 years, with a minimum deal/ticket size of approximately ₹ 2 lacs +, or a demonstrated ability to consistently close deals of similar value.

Job Title: Customer Support Executive

Job Details

• Job Type: Full-time (Work from Office)
• Location: Ghitorni, New Delhi
• Salary: Competitive, based on experience
• Working Days: 5.5 Days (with rotational weekly offs)

Role Overview

The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints by identifying issues and providing effective solutions.
• Maintain records of customer interactions and update internal databases.
• Escalate complex issues to the appropriate department for resolution.
• Provide accurate information about products, services, and policies.
• Ensure customer satisfaction and build long-term customer relationships.
• Meet performance targets including response time, resolution rate, and customer satisfaction scores.

Required Skills & Qualifications

• Bachelor’s degree or equivalent (preferred but not mandatory).
• Proven experience as a Customer Support Executive or in a similar role.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Problem-solving attitude and customer-centric approach.
• Proficiency in MS Office and familiarity with CRM systems is a plus.

We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.

As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands — Flipkart.

We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.

Key Responsibilities:

• Handle customer queries and complaints via calls professionally and promptly
• Maintain service quality as per Flipkart standards
• Ensure quick resolution and customer satisfaction in every interaction
• Update call records and maintain accurate documentation
• Coordinate with internal teams to ensure issue closure
• Meet performance targets including attendance, quality, and productivity

Eligibility Criteria:

• Minimum education: 12th pass (Higher Secondary) or above
• Minimum 1 year of experience in any field/domain
• Strong fluency in both English and Hindi (verbal communication)
• Must be willing to work in rotational shifts
• Immediate joiners will be given priority

Job title: Inside Sales Representative

Experience- At least 1-2 years

Work Location: Delhi

Requirement Severity: Immediate Joiner

Job Description:

l Search for potential clients from Google and LinkedIn.

l Contact clients through tele-calling, email, and LinkedIn.

l Market our products and solutions to potential new clients to increase business.

l Researched and built relationships with new clients.

l Fix physical meetings of seniors at the client’s site.

l Sell our products and solutions to clients and keep them updated.

l Keep Customer Satisfaction high by providing them with technical support and the best commercials.

l Should work as a customer ambassador within our organisation.

Skill Requirements:

l Excellent Communication skills, both verbal and written.

Mandatory Requirement

l Candidate should have an IT background.

l Preferring females only.

Education and/or Work Experience Requirements:

l With at least 1-2 years’ experience in tele-calling.

• Responsible for the end to end student admission cycle.Handling of student enquiries effectively.
• Explaining the candidate about the available IT courses and its payment plans and resolving their doubts and queries accordingly.
• Following up with the candidate for joining the course/ programme and for the payment.
• Making follow up calls for due payments from the candidates.
• Timely updation and scheduling of upcoming batches to all the concerned team members, trainers and students.
• Achieving targets set by the Reporting Manager.
• Maintain a MIS of the students who have taken admissions or have done enquiries
• Enhances admissions department and institute reputation by accepting ownership for accomplishing new and different requests for admissions.
• Any other work allotted by the Reporting Manager.

POST: Tele callers (Females Only)

JD Includes:

• Relevant Experience from Loan/Insurance Industry
• Excellent Communication
• Hardworking with Sales Orientation
• Ability to drive Targets

Job Responsibilities-

• Be in charge of running and managing the team on a daily basis
• Set performance targets for all associates in the team to meet up with overall process objectives
• Schedule and organize shift patterns for team members to ensure that the process is adequately staffed to meet the SLA's
• Monitor files of team members to ensure that due procedures and quality standards are strictly adhered to
• Conduct regular reviews of all agents performance and organize training sessions for underperformers
• Submit regular reports to management and seek new ideas and strategies to improve performance at the center
• Manage the daily team activities and operations
• Drive Team adherence and manage to schedule
• Managing Escalations (Internal & External)

Job Requirement-

• Excellent verbal and written English communication skills
• Must have handled a team size of minimum 5-10 people in his/her current role
• Should be comfortable with reports, dashboards & share insights from data to improve the process.
• Proficient in MS Office, Skype
• Experience in international KPO/BPO will be an added advantage
• Thorough understanding of operations metric, people practices (Score calculations, Parameters, Ratings, Attrition)
• Should ready to work in night shift
• Any degree required
• Should have minimum 1 to 2 years relevant experience

SEAMEDU- ACADEMIC ADVISOR

Company Name, Profile, Work Culture: Seamless Education and Services Pvt. Ltd (SEAS)

Seamedu - School of Pro Expressionism a full fledge media school producing world class talent in Media & Entertainment (M & E) fields of Film Making, Animation, Game Design & Development, Visual Effects, Sound Engineering, Photography, and Broadcast Journalism. Seamedu is an institution that nurtures the creativity of the students. Seamedu has been awarded by the Government of Maharashtra in IT & IT related Fields-Multi - media/ Entertainment/ Game. Seamedu also has campuses in Bangalore, Mumbai & Chandigarh. To know more about us, please visit – http://www.seamedu.com/">www.seamedu.com.

Job Description:

Business Development

1. Handling fresh enquiries via phone call, email, walk-ins and assisting with their educational goals.
2. Provide academic advising and guidance to prospective lead, students from the point of enquiry to enrolment.
3. Adhere to defined outreach timelines accurately and consistently; responding to student outreach within a 24-48 hour window.
4. Follow up calls/emails to the prospective students
5. Updating CRM effectively and adhering to admission process.
6. Achieve Admission goals for programs
7. Submit daily activity report to immediate superior
8. Provide presales input in terms of collecting target audience database, managing mailers/e-mailers campaign etc.
9. Analysis of earlier marketing data to support fresh marketing plans

Student Relations

1. Attendance Management
2. Student Relations & Grievance Handling
3. External Visits & Events Coordination

    Specific Skill Set :

• Professional experience in achieving admissions for academic program.
• Familiarity with higher education and online learning environments.
• Target oriented and focused
• Good communicator (both oral and written) in English and coordination skills
• Well versed with all tools of MS office
• Self-motivated, initiator and results-oriented
• Should demonstrate positive attitude, high motivation and interpersonal skills

Minimum/Maximum/ Work Experience Required: 1 to 5 years

Location(s) of Job: Pune

Minimum Education Requirements: Graduate in any stream with relevant experience

No of rounds of Interviews: 3

Work Timings : 9:30 am to 6:30 pm

Languages : English, Hindi

 Any other skill set:

• Enjoys working with people of all ages, from youth to parents and college staff
• Efficiently organized, with the ability to maintain detailed records
• Time management and follow-up skills