Wealth Manager

Job Title: Hotel Operations Executive

Location - Gurgaon ( Sec 32 )

Shift - General ( 10 am - 7 pm ) ( For female )

Rotational shift for Male Candidate

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.
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Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

Strong Product Designer profile.

Mandatory (Experience 1) – Must have a minimum 5+ years of experience in end-to-end Product Design (UI + UX) for B2B SaaS products or consumer tech products.

Mandatory (Experience 2) – Must have hands-on experience in both UX and UI, including User Research, User Journey Mapping, Wireframing, Prototyping, and Visual Design.

Mandatory (Portfolio) – Must have a strong design portfolio showcasing case studies of complete product design work — including UX-focused projects such as user research, personas, user flows, information architecture, and high-fidelity UI designs for B2B dashboards, SaaS products, or consumer-facing apps.

Mandatory (Tools) – Must be proficient in design tools such as Figma (wireframing, prototyping, design systems).

Mandatory (Company) – B2B SaaS OR Top Consumer-Tech Products (Swiggy, Dunzo, Nykaa, Cred)

We are looking for a Functional Consultant to join our team and play a key role in the implementation and support of our software solutions for clients. This is a remote, full-time opportunity ideal for someone who enjoys working closely with customers, solving problems, and improving business processes through technology.

This role requires strong willingness to learn and understand our product in depth, as well as a proactive attitude toward continuous learning and growth within the company.

Key Responsibilities

• Act as a liaison between clients and the technical team to understand business requirements.
• Configure and deploy the software platform based on client needs.
• Learn the product thoroughly to provide effective client onboarding, training, and support.
• Conduct virtual client training and user onboarding sessions.
• Create and maintain implementation documentation and training resources.
• Provide post-implementation support and resolve client issues in a timely manner.
• Collaborate with internal teams to enhance product functionality and user experience.
• Support data migration and UAT (User Acceptance Testing) phases during onboarding.

Qualifications

• Bachelor's degree in any discipline (preferred: Engineering, IT, Business, Food Technology).
• 0–2 years of experience in a functional, consulting, or client-facing role.
• Excellent communication and presentation skills.
• Eagerness to learn new tools, systems, and product functionalities.
• Strong problem-solving ability and attention to detail.
• Basic understanding of SaaS platforms or ERP/CRM systems is a plus.
• Self-motivated with the ability to work independently in a remote setup.

What We Offer

• Flexible remote working environment.
• A strong learning curve with hands-on client projects and product knowledge.
• Supportive and collaborative team culture.
• Long-term growth opportunities within the company.

Whom we are looking:

We are looking for “No Matter What” Sales mavericks to join our amazing team in Mumbai. To be successful in this role you need to show loads of initiative and a drive to contribute to a team producing outstanding work. This is a fantastic career defining opportunity filled with variety, challenges and autonomy.

To be successful in this role, you will have

1. Degree in Computer Science/any stream, Masters in Marketing and Sales
2. High energy Selling aptitude with a natural flair to meet people
3. Ability to create and deliver high impact presentations
4. Excellent assertive and pleasant communication skills,
5. Logical analytical and inference skills, ability to show the “big benefits

picture” to prospects;

1. Negotiation skills for a win-win deal for both-Prospect and MOBtexting

Roles &Responsibilities:

1. Identify differentiators to present solution/concept to rope in small, medium& large enterprises.
2. Create a continuous funnel across the sales cycle
3. End to end Sale cycle responsibility from Lead Generation to successful closure through ColdCalling
4. Strategic Account Management of key clients for penetrative cross andupselling, for long term Client retention
5. Create Referral strategies to mine for new business references from satisfiedclients.
6. Client Demos to close the deal.
7. Evolve different calling scripts and follow up methodologies.
8. Understand client need and customize pitch a relevant product/solution
9. Ability to cope with competitive high-pressure business demands
10. Achieve Sales Targets
11. Communicate with Delivery Teams as a bridge for seamless Customerexperience toclients and MOBtexting.

• Experience in defining and architecting future-ready commercial and customer-facing Digital products and platforms and demonstrated digital architecture thought leadership (big picture thinking)
• Should have extensive experience in designing Salesforce applications, solution blueprinting, effort estimation, and creating work plans
• Should have strong experience in hands-on development using out-of-box features and custom development with Apex, Visualforce, JavaScript, and other force.com programming languages including high proficiency in lightning
• Should provide technical expertise in identifying, evaluating, and developing technology solutions including integrations with other enterprise software solutions
• Build and develop web services using REST, SOAP, and other Salesforce APIs to support various integration points with other systems
• Functionally strong in Salesforce Sales Cloud, Service Cloud, CPQ (Configure Price Quote)
• A technically strong and hands-on person willing to code and enthusiastic/ passionate about technical problems in Salesforce.
• Strong exposure to Salesforce Lightning (Lightning Experience, Aura and, LWC) and understands in-depth of Salesforce Lightning Design System.
• Strong exposure to Portals (Partner, Customer) with a varied use of using CMS and Data-Driven Development.
• Understand Lifecycle of Business and Lifecycle Transformation in Salesforce in Manufacturing, Healthcare, Service and, Supply Chain Verticals.
• Could perform System Evaluation in recommending points and consideration for Config vs Code.
• Has performed atleast three End to end Project Transformations in Salesforce using Sales, Service or Community.
• Proactive and willing to learn new technologies with a focus on Very Large Data Volumes and Security.
• Should have Admin, Platform Developer 2 with either salesforce Sales Cloud, Service Cloud or Community Cloud Consultant Certification.
• Voracious and Independent thinker willing to handle Customers/ Stakeholders. Willing to work independently as required.
• Should be aware of Scrum working process and handling large teams (More than 30 Members).
• Strong influencing and communication skills - Ability to present solutions to IT Leadership, business stakeholders, product and development teams in a compelling manner to help them understand why such a solution is required and have the ability to justify the rationale of the particular solution design. Ability to influence in complex situations where stakeholders do not always agree about methods, choices, and strategic direction.
• Experience with developing resource and budget estimates (BOM and staffing)
• Working with global remote teams

Desired Skills:

• Nice to Have Salesforce Architecture Certification in Application Architect or System Architect with exposure to CTA.
• Nice to have a person who understands Salesforce B2B E-commerce, Marketing Cloud, and varying Industry Cloud exposure.
• Strong familiarity with emerging digital frameworks and patterns, Information Security and Data access controls
• Experience of working with platform/package vendors and their solution teams as part of architecting the overall solution.
• Technical acumen and proficiency in Agile and DevOps methodologies, tools, and governance/standards
• Ability to deliver various artifacts as part of the enterprise application architecture, including implementation models, technology matrices, communications diagrams, application use-case diagrams, migration/distribution diagrams, etc.
• Understanding of software development practices like DevOps and CI/CD tool chains (i.e., Jenkins, Spinnaker, Azure DevOps, GitHub) is preferred
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Job Title – Sr. Database Developer and DBA MS SQL Server

Job Location – Bangalore

Experience – 8 to 10 years

CTC – 10-12 LPA

Job Description

• 8-10 years of industry experience with an appropriate University technology degree (BE,BTech,MCA)
• Should have extensive Hands-on experience in managing RDBMS Production and application DBA for MS-SQL Database.
• Must be proficient in MS-SQL programming and can handle complex logic.
• Knowledge of data structure and algorithms is a plus.
• Must have good experience in SSIS and SSRS using MSSQL Sever 2016 or later
• Monitoring, maintaining, Query tuning, performance tuning, cluster management for all RDBMS Production and application (MS-SQL).
• Database server administration with focus on security, automation, tuning, optimization, and standardization of new and deployed systems.
• Be able to work as a DBA lead and individual contributor for RDBMS platform.
• Will be responsible for database server planning with regards to scalability, redundancy, and data preservation of backend systems.
• Will develop High Availability Clustered server/network RDBMS topologies.
• Write comprehensive documentation, help develop tools to monitor systems performance, and work on optimization and tuning of various systems.
• Working with Production support teams on troubleshooting Incidents on a 24x7 basis. Looking for Sr. Sql Server DBA Who Would Provide Technical Support In Analysis, Design, Testing, And Deployment Of All Database Platform.