Associate Program Manager

We are looking for Java Developers with 5+ years of experience for Bangalore and Mumbai locations.

Key Requirements:

• 5+ years of experience in Java development
• Strong hands-on experience in Core Java
• Strong understanding of Data Structures, Algorithms, and Problem Solving
• Good experience in Multithreading / Concurrency
• Exposure to or awareness of AI / LLM concepts
• Candidate should be an Immediate Joiner
• Must be available for a Face-to-Face interview
• Candidate should be open to attending the interview in Mumbai or Bangalore

Locations:

• Mumbai
• Bangalore

What does the role look like?

We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Engineer (QAE). Should be an excellent individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.

What will you be doing?
 Develop and execute automated tests and test plans
 Efficiently execute test cases across all functional areas of the products(API and App)
 Review product user interface for conformity to design guidelines
 Find, isolate, document, regress, and track bugs through resolution
 Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
 Work with Engineering and product to understand the overall product requirements and technical architecture and how each feature is implemented
 Ensure the highest quality product delivery with security.
 Evaluating and integrate open source and in house developed toolsets

What will you need ?
 Bachelor/Master degree in CS or related field from a reputed college
 Experience in manual testing for Application and APIs
 Experience in automation testing using available framework.
 Strong knowledge of QA methodologies, testing frameworks and tools
 Demonstrated experience in test planning, test design, test execution and reporting.
 Excellence in technical communication with peers and non-technical partners.
 Understanding & experience with software design pattern, restful APIs and microservice architecture
 Prior experience in start-ups or health-tech will be a plus

We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound calls related to healthcare services.
• Service customers seeking support with their monthly healthy benefit package.
• This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
• Customers will seek help with replacement cards, balance checks, and contact information updates.
• Successful associates can distinguish varying levels of customer complexity & communicate effectively.
• Ensure compliance with HIPAA and other healthcare regulations.
• Resolve customer queries efficiently while maintaining professionalism.
• Maintain records of patient interactions and escalate complex cases when needed.
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Required Skills:

• Strong verbal and written communication skills.
• Ability to handle customer inquiries with empathy and professionalism.
• Basic knowledge of healthcare processes and medical terminologies (preferred).
• Problem-solving and multitasking abilities.
• Cognitive and Behavioral Assessment: Traitify – Medium or High
• Language Proficiency: Emmersion – B1 CEFR score
• Typing Test: 25 WPM at 95% accuracy
• Familiarity with CRM software or call center tools (a plus).

Educational Qualification:

• Bachelor’s degree in any field.

The Advanced Psychology Institute, a premier Mental Health and Relationship Clinic based in New Jersey, is seeking a licensed psychotherapist to join our team remotely. This part-time Therapist position offers the opportunity to transition to full-time as your caseload expands.

Under the leadership of Dr. Valéry Fradkov, our Clinical Director with over 20 years of experience in psychotherapy, psychology, and relationship science, you’ll thrive in a collaborative and supportive environment designed to foster professional growth and development. Visit AdvancedPsychologyInstitute.com for more information.

 Responsibilities: 

• Participate in the entire application lifecycle, focusing on coding and debugging 
• Ability to design and document the product features, codes. 
• Self-driven and ability to take up ownership of things 
• Write clean code to develop functional applications, automation scripts, test cases 
• Troubleshoot and debug applications 
• Collaborate with developers, cross-functional teams to identify issue, new features and come up with solutions 
• Gather and address technical and design requirements 
• Provide training and support to internal teams 
• Build reusable code and libraries for future use 
• Ability to sync with other developers, designers to identify issues, new features and improvements 

Role and responsibilities:

• Develop recruitment goals and objectives.
• Develop sustainable recruiting strategy based on our goals and needs.
• Source passive candidates
• Search resume databases for the most fit candidates
• Communicate with Hiring Managers
• Determine the effectiveness and success of current recruiting plans and strategies.
• Write and proofread job descriptions.
• Recommend new sources for active and passive candidate recruiting.
• Build talent networks to find qualified active and passive candidates.
• Use multi-channel approach to recruit.
• Evaluate which sources bring best candidates.
• Identify key recruiting KPIs.
• Plan and implement a Recruitment Marketing and Employer Branding strategy to attract high quality applicants.
• Review applicants to evaluate if they meet the position requirements.
• Interview candidates following company's rules and regulations.
• Adhere to laws, rules, and regulations.
• Adhere to personal data privacy regulations.
• Responsible for end-to-end recruitment activities.
• Responsible for hiring decisions Offer Negotiation / DOJ negotiations / Notice period Negotiations with candidates.
• Rich experience in technical/Non-technical hiring across all levels (junior, middle & senior)

• Scheduling of telephone interviews
• Scheduling of complex interview loops often involving up to seven participants in multiple time zones
• Updating in-house recruiting systems
• Liaising with candidates
• Attending management meetings

Requirements:

• Strong knowledge of Microsoft office
• Prior experience of working on high volume recruiting campaigns
• Strong team player
• Above all else, you must be highly organized and possess excellent customer service skills.
• You must be a Problem Solver and able to partner with businesses to arrive at solutions
• Obsessive attention to detail
• Diploma in HR, Business Management, or similar
• Several years prior experience of working in an HR or recruiting function in an administration or coordination capacity
• Extensive experience using Applicant Tracking Systems
• Experience in supporting full life-cycle recruiting function within a corporate or recruitment agency environment
• Previous experience in a complex matrix organization
• Technology industry experience

• Deploy daily campaigns and triggered flows to a combined audience for key channels - email, SMS and push notifications. Execute A/B tests to optimize campaigns for revenue and engagement.
• Oversee and optimize marketing automation strategies to drive customer retention and sales, including lifecycle emails, personalized triggers, and daily campaigns.
• Maintain, publish, and optimize regular (daily, weekly, monthly, quarterly) reports  that track channel and customer-level performance.
• Provide regular reporting and analysis on campaign performance with clear direction to the team on what they can try to do differently to drive increased performance.
• Translate reporting insights into recommendations for the marketing team and cross-functional partners on how to drive sales and increase customer performance and LTV.
• Define and implement the testing agenda for campaigns and automation flows including segmentation, messaging, frequency, send day/time, personalization, etc.
• Manage promotional codes calendar, including sharing promo codes with our affiliate partners, making sure the team is aware of the promotional strategy and that it is implemented across channels.
• Develop new segmentation and targeting strategies based on customer data and business needs.
• Develop customer-facing tests to maximize customer engagement and lifetime value.
• Support project scoping to grow available data and assist with data migration between systems, as well as checking for data quality/integrity.
• Monitor competitive landscape to identify industry trends and best practices
• Analysing customer behaviour and developing aggressive retention strategies.