Project Manager / Cordinator

About the Role

We are seeking a highly skilled and motivated Senior Backend Developer with strong expertise in Node.js and AWS to join our dynamic team. The ideal candidate will have solid backend development experience, with additional working knowledge of PHP and Python. Exposure to frontend frameworks like React.js and Angular will be considered a strong advantage.

Key Responsibilities

• Design, develop, and maintain scalable backend systems and APIs using Node.js.

• Deploy, manage, and optimize applications on AWS cloud infrastructure.

• Collaborate with cross-functional teams (frontend, product, QA) to deliver end-to-end solutions.

• Ensure application performance, security, and scalability.

• Write clean, maintainable, and testable code following industry best practices.

• Work with databases (SQL/NoSQL) to design efficient data models and queries.

• Integrate third-party services and APIs when required.

• Contribute to code reviews, technical discussions, and mentoring of junior developers.

• Support continuous integration and deployment pipelines.

• Troubleshoot, debug, and optimize existing applications.

Requirements

• 4+ years of backend development experience.

• Strong expertise in Node.js and hands-on experience with AWS services (EC2, S3, Lambda, etc.).

• Good working knowledge of PHP and Python.

• Strong understanding of RESTful API design, microservices architecture, and databases (MySQL, PostgreSQL, or MongoDB).

• Working knowledge of React.js and Angular is preferred.

Responsibilities

• Ensuring that orders are executed smoothly and timely.
• Communicate and coordinate with foreign customers for artworks and documents approvals.
• Coordinate with Logistics, Production and purchase team to full file the orders timely.
• Provide support to customers with timely reply’s and provide required information/ Documents.
• Resolving customer complaints quickly and efficiently. 
• Dealing with people of different backgrounds and temperaments.
• Solving customer issues and complaints.
• Offering exceptional customer service to customers.
• Maintaining good relationships with customers.
• Taking feedback from customers to ensure they are satisfied with the service.

Requirements

• Bachelor’s degree in Business Administrator, Marketing or a relevant field.
• 3 years of experience working as a Customer Relationship Executive or a similar role in the Customer Service department.
• Demonstrate the ability to work in teams and independently.
• Excellent organizational and interpersonal skills.
• Outstanding in English oral and written communication skills.
• Good customer service skills.
• Proficiency in Microsoft Office Tools.
• Ability to maintain sensitive and confidential information.
• Ability to maintain a positive attitude.
• Exceptional people and problem-solving skills.
• Exceptional time and task management skills.

1. Urgent Opening for Corporate Gifting Executive Profile

   Location: Navi Mumbai

   Job Description:

   • Coordinating between clients & warehouses/respective teams to ensure smooth delivery of customised gifting orders - personal or corporate.
   • Plan for and manage inventory across all channels - e-commerce, retail & third party portals.
   • Work on gifting catalogue, client leads and end to end customer servicing
   • Showcases leadership qualities, is focused, self motivated & punctual.
   • Displays ownership and fulfils projects within timelines
   • Locate new vendors and have innovative ideas for gifting
   • Work in tandem with all teams within the organisation to ensure smooth functioning of the requirements
   • Work on multiple projects at once and is able to meet set deadlines.
   • Willing to travel to store locations within and even outside the city if required to set up gifting items at retail stores and participate in visual merchandising.

• Sound knowledge in Agile Methodology ( Lean,Agile,Scrum,SAFe) Proven servant leadership
• Conflict resolution capability
• Building high performance Teams
• Identify impediments and eliminate in a timely fashion.
• Experienced working with Mobile App/Web/ Backend development teams.
• Deliver projects in challenging circumstances

Job Profile:

We are looking for a Senior UX designer to join the Product Experience team assisting in research, design, and development of an innovative user-need based, engaging, and intuitive online SaaS platform. Work with real customers of the SaaS platform to better the design and advocate for users’ needs.

Key Attributes you'd need to possess:

• Problem Solver - Quick on your feet, some problems require creative solutions. Communicating those with peers and clients effectively, for presentations and walk through as well as support on client calls if needed.

• Team Player- Builds strong partnerships with product & engineering teams, and understands how to handle creative differences between teams and stakeholders to manage consistency at a brand level.

• User-Driven - Advocate for the user and get them the best experience driven by design. We believe in data, the numbers don’t lie! Using data to back design decisions get you extra points! 

• Business Acumen- Should be willing to learn and understand complex business challenges, and formulate solutions to solve the problems effectively. Someone who makes intelligent decisions - work effectively, plan better, and formulate solutions that can deliver returns.

Typical work week look like:

• Research- Conducting user research, client interviews, and usability testing to understand user needs; studying data patterns that highlight these using prospecting tools for performing Client-need Analysis, track their pain-points to develop a reach-out strategy.

• Ideation and Brainstorming- Brainstorming and designing new features for our SaaS platform based on research, tech requirements, and feature requests. Lots of white-boarding, paper scribbles, and ideas!

• Dev Support- Communicating with web developers, including providing input on any needed digital enhancements

• Manage the Brand Guidelines and Visuals- Designing and managing the information architecture for the marketing website and product, drafting information flows and designing wireframes, mockups and prototypes. Branding and Illustrations for OnlineSales.ai and its marketing website or any events the company will be showcased in.

Our ideal candidate should have:

• 4+ years of work experience in designing digital products or experiences

• Relevant Degree/Diploma or experience/certification in Product or Experience design

• Great understanding of user-centric design, responsive design and designing for web

• Good communication skills

• Software skills - Adobe CC or similar. Any tool you are comfortable with to design and prototype.

• Any experience in digital marketing is a plus.

• Good to have knowledge of CSS, HTML - we work hand in hand with developers

T

Designation: Backend Developer

Location:  Mumbai (Currently Remote)

Principal Accountabilities:

• Develop, Enhance, and Modify Applications for a Global Market Environment.
• Design, Code, Test, Debug, and Document programs for corporate systems architecture.
• Work closely with Business stakeholders to define requirements for system applications

Work Dimensions:

• API integration, Application deployment, Test Driven Development & Agile methodologies
• Database designing ; (Knowledge of NoSQL databases is a plus).
• Familiarity in Unix/Linux development environments & tools including scripting.
• Designing system architecture for solving complex problems with a sound understanding of object-oriented programming and design patterns.

Work Context:

• A fast moving, high growth, entrepreneurial environment.
• Need to work on Git and work in a highly collaborative environment.
• Timely reporting is required.
• Must typically have in-depth knowledge of development tools and languages
• Ensure full legal and ethical compliance and conduct of business at all times and under all circumstances
• Attention to detail needed to maintain a global standard of work output
• Supervise, mentor, coach a small team of associates on a day to day basis for better management of their performance.

Role requirements:

• 2 to 6 years of experience in the IT industry
• 2+ years of experience in NodeJS
• Graduate degree (B.Tech/ BSc. IT) in IT/Engineering/Computer Science
• Strong problem-solving abilities
• Good communication skills.
• A good team player

About us

404 DM is a fast-growing data-driven creative solutions provider, with a portfolio of brands that include Myntra, Flipkart, and Wildcraft. Our team essentially stands for all things digital with an abundance of creativity. The focus lies in building - right from crafting compelling narratives that capture a brand's essence to the long-lasting relationships that are developed with each and every client, the agency believes that this is the driving force behind the work they do. 404 DM offers a wide variety of services in the digital sphere, including design, technology, media planning, and above all, creative strategizing that helps brands stand out amidst their contemporaries.

We are building this really cool product that will change the way brands do their marketing and acquire customers. We're looking for equally driven and highly skilled people to join us. We'd love to have a conversation with you and see if you and our team are the right fit for each other.

Roles and Responsibilities

• Defines site objectives by analyzing user requirements; envisioning system features and functionality.
• Designs and develops user interfaces to Internet/intranet applications by setting expectations and features priorities throughout the development life cycle; determining design methodologies and toolsets; completing programming using languages and software products; designing and conducting tests.
• Recommends system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.
• Integrates applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information servers.
• Completes applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Supports and develops web application developers by providing advice, coaching.
• SADs (Senior application Developer ) maintain the job duties of a supervisor as well as a lower-level application developer These duties can include regular consultations with the Team concerning software, creating new programs, and testing newly installed programs to verify functionality.
• The managerial side of being a leader can include writing reports on team progress and presenting those reports to upper executive committees, per Coding standards. SADs also make executive-level standards decisions for their department, ensure company policies are being followed and counsel employees as needed

Desired Candidate Profile

• Bachelor's or Master's degree in information technology or computer sciences. Combining full - time academics degree with certification in computer languages and software programs could be an added advantage.
• At least 5 to 8 years of experience as a leader with hands-on experience in programming languages such as Javascript, HTML, C++, PHP, Angular, Ajax, Rest Api, Node.Js, JQuery, MySQL, API Oath Integration, Shopify, Open Source app development, Social media Developer tool.

Designation: Jr. UI/UX Designer

Experience: 6 months to 2 years

Location: Malad (West)

• Able to create required UI/UX through innovative conceptualization skills, able to create independently.
• Should know current trends in design, colours, web design, designing icons and for mobile.
• Proven UI/UX experience.
• Up-to-date with the latest UI/UX trends, techniques, and technologies.
• Should be efficient in web designing.
• Passion and enthusiasm for design, with a creative flair. Also strong knowledge on pre-production knowledge of print communication and post production on photographic imagery. (desirable)
• Highly proficient with Adobe Photoshop, Illustrator, Coreldraw InDesign and similar design tools.
• Attention to detail and a demonstrated mastery of typography, color combinations, composition rules and page layout.
• Understanding of technical implementation and limitations of user interfaces in Web and Mobile.
• Should understand intermediate English to add correct message (spellings) in required designs.
• Should have knowledge of Print as well as social media.
• Should have ability to review final layouts and suggest improvements as needed.