Project Manager - Tech

What is the role?

This position will play a primary role in planning, implementing, leading, and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative and develop and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test. You should understand the requirements and design test procedures and test cases for automated software testing.

Key Responsibilities

• Establish and evolve formal QA/testing practices, test processes, methodology, standards, and hygiene for agile development efforts.
• Lead and mentor QA team members.
• Lead the QA strategy, test design /plan, test automation, and drive test execution for a key strategic service delivery transformation initiative.
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Develop the strategy and enablement of User Acceptance Testing, partnering effectively with the business to ensure goal achievement.
• Respond to all requests from team members in a timely and professional manner.
• Design automated test scripts that are reusable.

• Ensure that all automated testing related activities are carried out as per the standards defined by the company.
• Negotiate, plan, and manage all release activities.
• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 7+ years of experience in the software quality field including prior hands-on quality engineering experience.
• Demonstrated experience developing and executing test cases, scripts, plans and procedures to support various development methodologies.
• Familiarity with the entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance).
• Understanding of multi-tier web application architecture and deployment.
• Understanding of existing QA best practices and methodologies to design, implement and automate processes.
• Prior success using a metrics-driven approach and closed-loop feedback to improve software deliverables and improve predictability and reliability of releases.
• Detailed and effective written communication skills for documenting the features tested and bugs found.
• Highly organized, detail oriented, extremely responsive, and able to prioritize a large number of tasks.
• Self-motivated, works well independently and with others.

Whom will you work with?

You will work with a top-notch tech team and report to the engineering head.

What can you look for?

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being with the company.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Company works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

About Us:

OwlCraft is a startup-focused company that empowers entrepreneurs to turn their ideas into scalable, impactful businesses. We specialize in providing end-to-end product development services and building innovative solutions tailored for the Indian market and beyond. As a remote-first organization, we embrace flexibility, collaboration, and excellence.

Job Summary:

We’re seeking a highly motivated and skilled Business Development Executive (BDE) to identify and pursue new business opportunities, build strong client relationships, and drive growth. The ideal candidate has experience in IT services and software development sales, with a strong ability to generate leads, close deals, and effectively represent brands.

Key Responsibilities:

• Identify, connect with, and onboard potential clients for IT projects.
• Generate leads through various channels, including LinkedIn, email, and networking events.
• Build and maintain strong client relationships by understanding their needs and delivering tailored solutions.
• Represent OwlCraft to clients, showcasing our expertise and value propositions.
• Collaborate with the leadership team to strategize and execute growth plans.
• Prepare and present sales proposals, pitches, and related materials.
• Meet or exceed business acquisition targets and contribute to the company’s revenue growth.

Requirements:

• Proven experience in business development, preferably in IT services or SaaS.
• Strong communication, negotiation, and presentation skills.
• Ability to work independently and drive results in a dynamic environment.
• Familiarity with tools like LinkedIn Sales Navigator, CRM systems, and productivity apps.
• Strong understanding of market trends and customer needs.
• Self-starter with a goal-oriented mindset.

Preferred Qualifications:

• Experience targeting niches with high demand and low competition.
• Previous success in securing and closing deals for software development projects.
• Knowledge of startup ecosystems or similar markets.

Why Join Us?

• Flexible work environment with remote-first culture.
• Performance-driven earnings structure, directly aligned with results.
• Opportunity for professional growth, working with a dynamic and visionary team.
• Freedom to innovate and experiment in your approach.

Position: Android Developer

Experience: 3+ - 10 Years

Location: Mumbai

Employment Type: Full-Time

About the Role

We are looking for a highly skilled and experienced Senior Android Developer to join our team. The ideal candidate will have extensive experience in Android application and SDK development, proficiency in AIDL (Android Interface Definition Language), and expertise in creating scalable and modular applications using multi-module architecture and MVVM (Model-View-ViewModel) patterns.

Key Responsibilities

• Design, develop, and maintain robust Android SDKs and libraries.
• Collaborate with cross-functional teams to define, design, and ship new SDK features.
• Implement and manage inter-process communication using AIDL.
• Develop and maintain services and background processes for seamless application functionality.
• Architect scalable multi-module Android applications with proper separation of concerns.
• Utilize the MVVM architecture for clean, testable, and maintainable code.
• Optimize application performance and memory usage.
• Write clean, well-documented, and efficient code while adhering to industry standards.
• Perform code reviews, provide mentorship, and ensure best practices are followed across the development team.
• Debug and resolve issues, ensuring application stability and reliability.
• Stay updated on the latest Android development trends, tools, and frameworks.

Key Skills and Qualifications

• 3-7+ years of professional Android development experience.
• Proven experience in building and maintaining Android SDKs.
• Strong understanding and hands-on experience with AIDL.
• Proficient in Android services, background tasks, and inter-process communication.
• Expertise in multi-module architecture for Android applications.
• Strong understanding of MVVM architecture and data binding.
• Solid knowledge of Android design principles, patterns, and best practices.
• Experience with testing frameworks (e.g., JUnit, Mockito) for unit and integration testing.
• Proficiency with tools like Git, Gradle, and Android Studio.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.

Preferred Qualifications

• Familiarity with CI/CD pipelines for Android projects.
• Knowledge of Kotlin Coroutines and Flow.
• Exposure to performance monitoring and optimization tools.
• Contributions to open-source projects or Android developer communities.
• Experience with Jetpack libraries and Compose. 

Position- BD Intern

Duration- 6 Months

About the role:

We are currently looking for a Business Development Executive (BDE) to join our digital marketing team. The ideal candidate will be dynamic, results-driven, and have a background in business administration, commerce, or any related field. The primary responsibility of this role is to generate leads, conduct client meetings, and implement sales strategies to drive business growth. It is important that the candidate has a strong understanding of digital marketing concepts and strategies, along with excellent communication and presentation skills. Adaptability and the ability to thrive in a fast-paced environment are also essential qualities for this role.

 Responsibilities:

• Utilize various digital marketing channels such as email marketing, social

media, content marketing, and SEO to attract potential clients.

• Conduct market research to identify target audiences and industries for prospecting.

• Build and maintain strong relationships with clients through regular

communication and follow-ups.

• Collaborate with the sales and marketing teams to develop and execute effective sales strategies to meet revenue targets.

• Stay updated on industry trends and competitor activities to identify new opportunities and stay ahead in the market.

• Excellent communication and interpersonal skills, with the ability to build rapport and influence decision-makers.

Job Title: Customer Relationship Manager

Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.

Responsibilities:

1. Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
2. Build and nurture long-term relationships with clients through proactive engagement and personalized support.
3. Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
4. Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
5. Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
6. Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
7. Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
8. Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
9. Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
10. Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
2. Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
3. Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
4. Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
5. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
6. Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
7. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
8. Strong analytical skills, with the ability to interpret data and derive actionable insights.
9. Flexibility to adapt to changing priorities and business needs.
10. A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.

Key Responsibilities

• Counsel potential students to help them understand our various courses and make better learning choices.

• Conduct detailed profiling of the learner to understand the student career aspirations and learning ability and pitch the right program

• Managing the complete sales closing life cycle for leads assigned. This will include understanding the lead profile, identifying the need, pitching the right course, sales closing, and post sales relationship management.

• Execute prompt inquiries, follow-ups with leads through phone and emails.

• Build sales pipeline/opportunities to achieve the assigned targets

• Fee tracking and follow up.

• Adhere to sales process, productivity, and quality parameters.

• Increase individual conversions • Generate leads through referrals & improve conversion

• Generate leads through referrals & improve conversions on those leads

Skill Requirements

• 1-5 years of total experience and 1-3 years of core sales/ student counseling experience.

• Should have completed graduation/post-graduation

• Should have experience working on CRM

• Should have good knowledge of MS Office and Outlook. He/she should be adept in excel • Should be a quick learner and should be able to multitask.

• Should be willing to work on our regular shift (10 am – 7 pm)

• Should be willing to work on weekends on a rotation basis

• Preferences will be given to candidates from technology/Edu-tech sales background

• Excellent English communication skills (both oral and written) and be able to persuade interested prospects.

Ability to understand aspirations of learners and offer expert career advice, drive to exceed assigned targets.

Technical Experience 

• Solid understanding of and experience in BlockChain Development preferred 
• 2+ years of Blockchain application development experience on platforms such as Ethereum, Hyperledger, BigchainDb, Multi-Chain.  
• Experience in solution building on Blockchain technology.  
• Experience on development tools such as Geth, Hyperledger Fabric/Sawtooth, Composer, Solidity Remix Functional  
• Basic understanding of Web applications architecture and protocols. 
• Any additional expertise with Python, containerization (Docker) and additional Cloud exposure also a huge plus
• Any previous integration expertise, Strong in Agile, Banking or Financial Service development expertise, as well as software development in a large Enterprise environment, also required Security Architecture / Cryptography
• Front-end development experience in HTML, CSS, JavaScript, ES6/TypeScript Angular, Node.js, ReactJS . 

4-6 years of total experience in data warehousing and business intelligence

3+ years of solid Power BI experience (Power Query, M-Query, DAX, Aggregates)

2 years’ experience building Power BI using cloud data (Snowflake, Azure Synapse, SQL DB, data lake)

Strong experience building visually appealing UI/UX in Power BI

Understand how to design Power BI solutions for performance (composite models, incremental refresh, analysis services)

Experience building Power BI using large data in direct query mode

Expert SQL background (query building, stored procedure, optimizing performance)

• Previous experience leading outsourced engineering teams required
• Previous experience working with US leadership team, US customers and US-based vendors and service providers
• Understanding of full-stack .NET is a must
• Experience with Angular front-end frameworks and tools
• Experience with database systems and data modeling (RDBMS, SQL, NoSQL)
• Experience with designing and building integrations using REST and SOAP web services.
• Experience with test-driven development.

• Experience with micro-service architecture, Docker, and Azure preferred 
• Experience with Machine Learning modeling, training and algorithm development preferred 
• Experience with data labeling to be used for machine learning purposes 
• SOC 1/2/3 and other attestation engagements 
• Cybersecurity Risk and Gap Assessments 
• Knowledge of vulnerability assessment and penetration testing technologies, as well as incident response, host and network forensic technologies 

• 12+ years of industry experience 
• 7+ years in Software Development 
• Experience with Vendor Management, Stakeholder management 
• Experience managing distributed team (Off-shore/on-shore model) 
• Excellent Delivery management skills 
• Excellent communication and problem-solving skills