Key Responsibilities:
● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
● Project Management: Lead the end-to-end implementation , ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging platform. Utilize process mapping and data analysis to drive continuous improvement.
● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.
Qualifications:
● Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.
● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
● Proven expertise in financial operation processes and related software solutions is a plus
● Proficiency in developing business intelligence solutions or with low-code tools is a plus
Why Join ?
● Opportunity to work with a cutting-edge financial technology company.
● Collaborative and innovative work environment.
● Competitive compensation and benefits package.
- ● Professional development and growth opportunities.
- Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
- Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
- Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
- Experience in process analysis, optimization, and mapping for operational efficiency.
- Strong client-facing communication and stakeholder management capabilities.
- Good expertise in financial operations processes and workflows with proven implementation experience.
Shubham Vishwakarma
Full Stack Developer - Averlon
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● Proven experience in training, evaluating and deploying machine learning models
● Solid understanding of data science and machine learning concepts
● Experience with some machine learning / data engineering machine learning tech in Python (such as numpy, pytorch, pandas/polars, airflow, etc)
● Experience developing data products using large language model, prompt engineering, model evaluation.
● Experience with web services and programming (such as Python, docker, databases etc.)
● Understanding of some of the following: FastAPI, PostgreSQL, Celery, Docker, AWS, Modal, git, continuous integration.
- Participate in requirements analysis and design
- Development of Web applications and RESTful APIs using C#, .NET Core, ASP.NET Core, .NET Framework 4.7, C#, ASP.NET MVC, LINQ, Entity Framework 6.0, EF Core
- Development of Microservices using Clean Architecture, CQRS, .NET Design Patterns, SOLID Principles and Object-oriented design & analysis (OOA & OOD)
- Development of Microservices using Microsoft Azure or AWS, Dockers and Kubernetes
- Write clean, scalable code using .NET programming languages (C#)
- Write Microsoft SQL queries and optimize both external and internal DB processes and procedures.
- Use automation tools, following CI/CD best practices in an established DevOps team.
- Write unit and integration tests using Moq
- Collaborate with internal teams to produce software design and architecture
- Develop documentation throughout the software development life cycle (SDLC)
- Serve as an expert on applications and provide technical support
Job Description
Technical Recruiter Responsibilities:
- Communicating with hiring managers to identify future job openings and the technical requirements for those jobs.
- Writing job descriptions and posting to relevant media platforms.
- Screening applicants for competency with the job requirements.
- Arranging telephone, video, or in-person interviews.
- Performing background and reference checks.
- Presenting the resumes of the most suitable candidates to the hiring manager.
- Offering job positions and completing the relevant paperwork.
- Keeping track of all applicants as well as keeping applicants informed on the application process.
- Forecasting recruitment budgets.
Technical Recruiter Requirements:
- A bachelor's of science or human resources degree.
- A good understanding of technology and technical skills.
- Experience in recruitment processes and platforms.
- Good interpersonal and decision-making skills.
- 5+ years of work experience in end-to-end recruitment.
- Experience with a tech start-up would be a plus
- Experience of hiring tech role like from end, backend, full stack and app developers
- Hands-on experience using HR databases and Applicant Tracking Systems (ATS)
- An ability to multitask and deliver under tight deadlines.
- An ability to be Self-driven and maintain a positive attitude
Automation QA Engineer
What is the role?
This position will play a primary role in planning, implementing, leading, and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative, develop, and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test.
Key Responsibilities
- Perform impact/test analysis for the new features, feature-enhancements, and bug fixes.
- Conduct test design and test execution for functional/non-functional aspects of features / product.
- Hands-on execution for functional/non-functional aspects of features / product.
- Automate the tests to ensure repeatability of tests.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- 7+ year's experienced software quality professional.
- Experienced developing and executing test cases, scripts, plans and procedures to support various development methodologies.
- Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance).
- Knowledge & experience on java or python, selenium, Appium, etc. to perform the automation of websites and apps on desktop/handheld devices.
- Knowledge & experience on tools like JMeter, Gatling, locust to perform non-functional tests.
- Detailed and effective written communication skills for documenting the features tested and bugs found.
- Highly organized, detail oriented, extremely responsive candidate who would like to take up technical challenges.
- Self-motivated, works well independently and with others.
Whom will you work with?
You will work with a top-notch tech team and report to the engineering head.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
- Sound knowledge on PHP & object oriented programming.
- Good to have joomla knowledge .
- Comprehend the architecture and design of Joomla based development
- Should have good knowledge of joomla & MVC framework
- Strong database skills in SQL, MySQL, Postgre SQL and other RDBMS
- Comfortable with CSS, XHTML, XML, JavaScript, JQuery & Ajax
- Excellent understanding of Joomla and excellent knowledge on Components, Modules and Security.
- Analytical skills for Databases, data mining & MySQL
- Excellent PHP developer with Joomla who can work independently on complex Joomla applications, who have ability to build complex Joomla applications, user interfaces, design & implementation.
Role: Customer Service Representative
Job type: Full time
Role type: Operations / Call center
Location: Mumbai
Functional Area: Need to attend and make Inbound and outbound calls and maintain the service quality.
About the role:
We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
You will be responsible for -
- Manage incoming phone calls from the Company’s Customer Service number
- Generate sales leads if needed for equipment upsells and trade-ins
- Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
- Provide accurate, valid and complete information by using the right methods / tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
Requirements –
- All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity working with Customer Relationship Management (CRM) systems and practices
- Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Qualification & Experience:
- Any Graduate or Post Graduate or HSC
- 1 Year of Professional Experience.
Great to have’s: Must have skills or competencies.
- Strong written and verbal communication skills
- A basic understanding of mobile phones and computers (Apple)
- Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing
What we offer you?
- An open minded, collaborative culture of enthusiastic technologists.
- Getting to work with our clients and be part of the next level evolution.
About Andesoft Consulting:
Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.
Company Profile: http://www.andesoftconsulting.com
- Developing, releasing, and maintaining native Android Applications and oversee mobile application development efforts.
- Deliver across the entire app life cycle, design, build, deploy, test, release to app stores and support.
- Extensive experience in developing mobile apps using Android SDK with proficiency in Core Java and design patterns.
- Ensure the performance, quality, and responsiveness of the application.
- Work directly with the product manager to conceptualize, build, test and release products.
- Collaborate with a team to define, design, and ship new features.
- Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Identify and correct bottlenecks and fix bugs in order to maintain code quality.
- Show leadership and focus on the completion of projects.
- Optimize performance for the app and keep up to date on the latest industry trends in mobile technologies.
- Working within a SCRUM team.
REQUIRED SKILLSETS
- Relevant industry experience of 2+ years.
- Great understanding of Android Development SDK.
- Understanding of Google's Material Design principles and interface guidelines.
- Expertise in Core Java with solid OOD principles and design patterns.
- Experience with Git, Retrofit, JetPack, RxJAVA 2, Kotlin, basic knowledge of NDK.
- Experience with development in Kotlin and Google Activity Tracker applications is a plus.
- Knowledge of Databases like SQL Lite, Realm, Room, etc.
Conversant with JSON API (i.e. RESTful APIs). - Should have experience in writing Android Studio Test Cases.
- Experience with SaaS platforms for mobile development like Analytics, Push Notifications, Cloud Storage, Ad Networks, etc.
- Hands-on experience with Android's debugging, unit testing, memory, and performance optimization tools.
2) Develop AI generated quant trading strategies for new markets.
3) Work closely with Infra team and contribute towards developing/improving the underlying research infra.
4) Manage a team of junior AI scientists and be responsible for their growth.
5) Report and document all the research findings and ideas.
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Full Stack Developer - Averlon