

Similar jobs
HR INTERN
JOB DESCRIPTION
About Us: We are not just an AD agency or a creative agency, we are a Communication Company.
Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups
and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than amcompany.
Job Role: HR Intern - Talent Acquisition
Experience Level: Fresher
Location: Bangalore, Karnataka (On-site).
Requirements we seek:
● Good communication and interpersonal skills.
● Attention to detail.
● Availability for 3 months or more.
● Familiarity with fundamental HR concepts (Prior experience in the same domain is a plus).
● Understanding and appreciation for the need to maintain confidentiality when dealing with
employee information and HR matters.
● Capability to work collaboratively within a team and contribute positively to the overall team
dynamics.
Work Responsibilities:
● Talent Acquisition: End-to-end lateral hiring (Creative and Technical Roles).
● Sourcing: Creating a talent pipeline and employing various sourcing strategies.
● Stakeholder Management: Establishing strong relationships with hiring managers to understand their requirements, align on job specifications, and continuously improve the recruitment process based on feedback.
What’s in it for You:
● Stipend up to 12k to 15k.
● A healthy work environment with great mentorship.
● Hands-on experience and exposure to various aspects of HR.
● A supportive and inclusive workplace culture.
● Opportunities for skill development and networking.
● Potential for future career advancement within our organization.
Technical Customer Support
- Ability to work in team environment
- Familiarity with customer service software (CRM,ticketing systems) for chat and call process.
- Ability to work flexible hours ,including evenings and weekends.
- Earlier experience into chat and call support process.(Technical support experience)
- Customer oriented approach and ability to adapt different situations
- Hands on experience on MS office suite.
- Ability to multitask and problem solving skills
- 0-2 years of experience
- Excellent communications skills written and verbal.
Responsible for :
- Respond to customer queries via chat or phone in a timely and professional manner.
- Proactively responding on tickets or issues.
- Resolve customer queries or issues with required solutions
- Coordinate with internal teams for query resolution.
- Provide required information about products and services offered by Provakil.
- Update customer information and issue details in ticketing platform
- Analysing the challenges faced by clients and passing the details to technical team.
- Should be aware of product feature updates.
- Flexible in working shifts
Requirement:
- Respond to customer queries or technical issues via email in a timely and professional manner.
- Resolve customer complaints or issues by providing appropriate solution or alternatives.
- Should have knowledge of API integration, cloud based tool.
- Interact with cross team to get the issues resolved.
- Hands on experience on CRM or any ticketing system.
- Should be able to lead meetings and training sessions.
- Worked in customer facing environment.
- Troubleshoot technical issues at level 1 and level 2 .
- Handled customer escalations and worked on escalation matrix
- Provide weekly status on ticket received and resolved
Additionally,
Excellent communication verbal and written.
Handled enterprise client issues in previous experience.
Bachelor’s degree in CS or IT or related field.
- Candidate should have basic communication and good convincing power.
- Candidate should be comfortable with calling.
- Lead generation, Ability to work in a team or individually as and when required.
- Outstanding problem solving skills.
- Have great interpersonal skills.
- Candidate should have strong organizational skills.
The ideal candidate will be passionate for the “art” of Sales and marketing and will have an abundance of ideas for building efficient strategies. He/she must bring forth a strong arsenal of techniques and methods to promote our products, services and public image.
The goal is to reach out to the market (over phone) and cultivate the customer’s interest in our products and services in ways that strengthen our reputation and facilitate our continuous growth.
Responsibilities and Duties
Conceive and develop efficient and intuitive marketing strategies
Organize and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events
Conduct market research and analysis to evaluate trends, brand awareness and competition ventures
Initiate and control surveys to assess customer requirements and dedication
Write copy for diverse marketing distributions (brochures, press releases, website material etc.)
Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities
Monitor progress of campaigns using various metrics and submit reports of performance
Collaborate with managers in preparing budgets and monitoring expenses
Qualifications and Skills
Proven experience as Sales marketing executive or similar role, fresher also apply
Good command on English and Hindi language
Good understanding of market research techniques, data analysis and statistics methods
Thorough knowledge of strategic planning principles and marketing best practices
Proficient in MS Office and marketing software (e.g. CRM)
Familiarity with social media and web analytics (e.g. WebTrends)
Excellent communication and people skills
Strong organizational and time-management abilities
Creativity and commercial awareness
BSc/BA/B.Tech/MBA in sales and marketing, business administration or relevant discipline
Benefits
All the benefits are as per company norms
Company will provide you all relevant facilities to make you comfortable for your job domain
TA/DA as per company norms
Job Type: Full-time
Who We Are? Square Yards is a technology-enabled O2O transaction and aggregator platform for Global Real Estate. It offers a comprehensive, integrated menu of Global Property & Asset Portfolio. We have over 12,500+ satisfied customers worldwide through our direct presence in 40 cities in 10 Countries including India, UAE, Qatar, Oman, Singapore, UK, Hong Kong, Malaysia, Australia and Canada. Our range of portfolio includes Square Capital, Square Connect, Bling Events & Square Marketing Technologies Company website: https://www.squareyards.com" target="_blank">https://www.squareyards.com
Qualification : Graduation ,Post graduate /MBA Industry:
Real Estate Salary:2.5 to 8
Experience: 0-5 years
Job description:
1. Build good Working relationship among Brokers and Clients.
2. Understand the core values of the company and its goals.
3. Research the market and related products for possible business opportunities.
4. Present the product favorably and in a structured professional way face to face.
5. Maintain and Develop relationships with channel partners in person and via telephone calls and e mails.
6. Respond to incoming e mail and Phone enquiries.
7. Act as a contact between our company and its existing and potential markets.
8. Negotiate the terms of an agreement and close deals.
9. Challenge any objections with a view to getting the customer to buy.
10. Advise on forth coming product developments and discuss special promotions to the brokers
As a Sales Manager, you will be developing key customer relationships and providing simple /low-level tech troubleshooting to customers with the goal to keep customers satisfied with the business products.
- Carrying a target for each product : Building leads, making a pitch, presenting a proposal, following up
- Generating target revenue for all solutions /courses offered by the company.
- Devising new selling strategies and improving current sales processes.
- Building an instant connect with new customers and on boarding them onto the platform
- Supporting, responding, or escalating any issues, or red flags to the appropriate team
- Ensuring team achieves productivity and quality roster adherence
- Collaborating regularly with sales team to discuss best practices, business and market trends, and review qualification approach to maximize opportunities
- Continuously managing the performance and development of the team through proper coaching and feedback, development of sales skills, competitive positioning, motivation, goal setting and general direction
- Engaging with customers on a periodic basis to understand their feedback on the platform, what is going well, and what can improved
- Working towards avoiding last-minute surprises and potentially lose a customer / renewal
- Meticulously logging all interactions with customers onto the CRM platform in order to be completely transparent about the status of the customer relationship
What you need to have:
- 3-4 years of experience in Ed tech Sales with a proven history in managing a team
- Edtech Sales Experience is highly preferred
- Highly organized and able to multi-task
- Excellent communication and interpersonal skills
- Knowledge of customer success processes
- Patient and active listener
- Passion for service
- People Management and sales/customer service experience preferred










