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Space Matrix is a dynamic and innovative design consultancy that specializes in workplace design. Our mission is to be the No. 1 office design firm in Asia and to continue revolutionizing the delivery of design and build globally.
We have a company culture that is transparent, collaborative, innovative, progressive, honest and fast. Be part of the team that constantly challenges the industry norm and wants to be the best in the game. To find out more visit www.spacematrix.com
Purpose of the role:
As the Manager - Client Solutions, you will play a key role in acquiring new clients, leveraging your relevant sales experience to drive business growth, identify business opportunities, and deliver tailored solutions that exceeds client expectations. Your role will involve business development initiatives aimed at generating leads, increasing brand recognition, and boosting sales. In addition to meeting your own sales targets, you will play a critical role in securing new business to meet organizational goals, managing client relationships, and ensuring a seamless client experience.
Strategy Formulation:
Developing and executing client-focused approaches that drive business growth and ensure long-term client satisfaction. Key responsibilities include:
· Conduct thorough analysis to understand client needs, preferences, and challenges.
· Formulate strategies to increase client acquisition, retention, and overall revenue by identifying new business opportunities and leveraging the existing relationships to expand service offerings and upsell additional solutions.
· Work closely with sales, design, and project management teams to align client solutions with organizational goals.
· Staying informed about industry trends, emerging technologies, and competitors to anticipate market shifts.
· Develop and maintain strong, long-term relationships with clients, ensuring high satisfaction and loyalty and to create strategies for consistent communication and engagement with clients, enhancing their experience throughout the project lifecycle.
· Set clear, measurable objectives for client solutions strategies and track progress against these goals and make data-driven adjustments to improve outcomes.
· Formulate strategies that enhance the company’s brand visibility in the market as a leading provider of client solutions through targeted campaigns and client success stories.
Business Operations:
· Conduct market research to gather insights on clients, competitors in the Workplace Market Sector, industry trends, and upcoming projects while generating, tracking, and managing leads to secure new bookings.
· Develop and deliver tailored pitches and presentations to meet client needs, collaborating closely with the Director and team members to successfully complete the sales cycle.
· Contribute to creating business development tools, including proposals, presentations, and service offerings, to win new projects.
· Represent Space Matrix by engaging with potential clients, project partners, and collaborators, identifying opportunities, building strong relationships, and fostering advocacy affiliations to enhance Space Matrix's competitive position.
Culture:
At Space Matrix, cultivating a strong culture is a core priority. As a leader within the Client Solutions team, you will be expected to:
· Uphold and promote the collaborative and open communication culture that defines Space Matrix.
· Collaborate seamlessly with colleagues across all our P&Ls to support sales processes, including lead qualification, strategy development, client outreach, pitch coordination, and guiding the sales process through to deal closure and signing.
· Ensure that communication remains respectful and constructive, fostering a collaborative mindset among all teams.
What we are looking for:
· You have a graduate or postgraduate degree in business, marketing, or a related discipline relevant to this role & you bring at least 5+ years of experience managing intricate sales cycles within B2B selling processes, particularly with multinational companies.
· Proficient understanding of the Workplace Market Sector.
· Experience working in architecture, interior design firms, or related industries.
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About the company
Extramarks is a leading educational - technology company, creating student-friendly digital learning solutions and keeping pace with globalization and technology in education. We have been in the market for the last 13 years operating different verticals PAN India. We provide education learning techniques across India, Singapore, Kuwait, UAE and South Africa. We at Extramarks are looking for Customer Relations Executives tasked with leading a team of executives and maintaining fruitful relations with our existing customers. The priority is to assist the organization to acquire new customers, and to maintain a good relationship with our existing ones. This means effective business development and customer relations executives are in massive demand in nearly every job sector there is including business to business, business to customer and even non –profit organizations.
About the role
The role being offered is Customer Relations Executive for B2C segment. As a Customer relations executive, you will be required to maintain continuous contacts with our existing customers and ensure the highest level of Engagement score.
Location
Noida, India
Roles and responsibilities
- Keep abreast with Extramarks latest offerings and best practices
- Ensure smooth onboarding of the user/customer, and tell them about the features of the product for better engagement of the Customer
- Maintain and strengthen relationship with existing customers
- Collaborate with the support team (technical and academic) to address customer queries
- Conducting in-depth needs assessments to better understand each customer’s requirements to ensure highest satisfaction and Higher Utlization of the Application
- Prompting clients to upgrade their existing packages and to purchase additional offerings.
- Harnessing relationships to generate leads from referrals to maximize our profits.
- Ensuring a good renewal rate of the subscribed packages
- Retain customers who raised an issue for refund/cancellation
Selection process
There are two rounds for the selection process:
➢ PI - 1st Round
➢ PI - 2nd Round
Expectation
- B.E. / B.Tech, MBA, PGDM, Or Any Graduate/Post Graduate
- Excellent interpersonal and communication skills
Android Development
Java
Kotlin
XMLWhat you will be Doing
- Design and build applications for the Android platform
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
What you need
- Expertise with Java, XML, and Material Design
- Experience with offline storage, threading, and performance tuning
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Experience with Firebase is a plus (FCM, analytics) - Understanding of Android’s design principles and interface guidelines
- Strong communication skills, get-things-done attitude, and empathy
- Strong sense of ownership, drive and obsessive attention to detail. - Comfortable with iterative development practices and code reviews
- Previous experience as part of a product-oriented team is a plus
Why you should consider this role seriously?
- We have an audacious vision of helping companies fight counterfeiting and managing their supply
chain more efficiently
- We have built a product and solved problems for some of the largest brands in the country and
tested platform at scale (With our tags present in over 50 Million products already). We have plans to
grow 10x in the next 1 year
- Ownership of key problems. Fast-paced environment
- We are a well-balanced team of experienced entrepreneurs and are backed by top investors across
India and the Silicon Valley (Venture Highway, Startup Buddy etc.) - Competitive market salary
- Opportunity to work directly with the CEO, COO, CTO of the company
- A chance to interact with top-notch executives from multiple industries
- Open vacation policy (and we really mean it!) - Open Pantry
- As a team, we love to travel :). An off-site every quarter
concepts and marrying them together to change perceptions, influence behaviour and bring awesome campaigns to life.
RESPONSIBILITIES:
1. Create compelling copies for both brand communication and performance ads.
2. Decode target audience and user personas to defining copywriting style.
3. Develop brand tone and voice based on client expectations and digital marketing objectives.
4. Create and unify copies for multiple offline and online brand assets as well as integrated
communication channels.
5. Conduct thorough research before copywriting.
6. Proof-reading and editing existing copies to check, refine, and rectify for context, verbal appeal,
and information.
7. Create content previews.
8. Visualize and create unique concepts based on briefs and translate them for art teams, for them
to transform those into creative designs.
9. Coordinate with the Content Lead or Client Servicing Teams to understand requirements and
deadlines.
10. Work with designers to prioritize design tasks and oversee execution.
EXPERIENCE:
1. 1+ years of experience as a Copywriter with a track record of handling brand communication for
clients is desirable.
2. Knowledge in- and experience with digital content creation for social media (scripts,
advertisements, brand assets, etc.) is a must. A plus if done for other media.
3. A portfolio that demonstrates your ability to turn raw ideas into beautiful and compelling
content for consumers.
SKILLS & QUALITIES:
1. Excellent command over English, both verbal and oral.
2. A keen sense of design, detail, creativity, and a flair for writing is essential.
3. Ability to prioritize projects, multi-task, and deliver under pressure.
4. Ability to understand the needs associated with every target group.
REQUISITES:
1. A portfolio that demonstrates the ability to turn raw ideas into compelling content.
1. Read and understand prescriptions provided by Doctors to Patients.
2. Understanding the varied range of medicines.
3. Completes pharmacy operational requirements by organizing and directing technicians workflow; verifying their preparation and labeling.
4. Cross-check the issuing medicines with the bill with regard to patient name, item name, quantity, expiry and acknowledge the bill Customer Service.
5. Handle cash in billing counter as and when required.
6.To prepare bills in computer and collect the cash Cold Chain Management
7. It should be flexible and multi-tasking.
Note:
Only female candidates required.
Qualification:
Bpharma and Mpharma
Java
Javascript
jQuery
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