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About MyOperator

MyOperator is a leading cloud-based communication platform in India. We empower businesses of all sizes with a comprehensive suite of call management solutions, including IVR systems, toll-free numbers, and business-critical integrations. Our mission is to help companies transform their customer interactions and unlock new revenue streams.

We are seeking a dynamic and results-driven Business Development Manager to join our high-performing team. The BDM will be a key contributor to our revenue growth, responsible for the full sales cycle from strategic prospecting to deal closure. The ideal candidate is a strategic thinker with a proven track record of exceeding revenue targets in a B2B SaaS environment.

Key Responsibilities

• Revenue Generation: Drive new business acquisition and secure a consistent pipeline of high-value deals to meet and exceed monthly, quarterly, and annual revenue targets.
• End-to-End Sales Cycle Management: Own the entire sales process, from initial contact and discovery to negotiation and successful deal closure.
• Strategic Prospecting: Identify and target potential enterprise and SMB clients who align with MyOperator's ideal customer profile, using a combination of outbound outreach, networking, and industry research.
• Consultative Selling: Understand client business needs and pain points, and effectively articulate how MyOperator's solutions can deliver a significant return on investment (ROI).
• Product Expertise: Become a subject matter expert on the MyOperator platform, conducting compelling and tailored product demonstrations for key decision-makers and C-level executives.
• Pipeline and Performance Reporting: Maintain a disciplined and organized sales pipeline using CRM tools, providing accurate forecasts and regular reports on sales performance.
• Client Relationship Management: Build and nurture strong, long-term relationships with clients to foster loyalty, identify upselling opportunities, and generate positive referrals.
• Market Analysis: Stay abreast of market trends, competitor activities, and customer feedback to inform sales strategy and identify new opportunities for market penetration and revenue growth.

Required Skills & Qualifications

• Experience: Proven experience of 2+ years in a B2B sales or business development role, with a strong emphasis on direct revenue responsibility.
• SaaS Sales: Demonstrated success in selling B2B SaaS or cloud-based technology solutions, preferably in the communication or telephony space.
• Revenue-Oriented Mindset: A strong and quantifiable track record of meeting or exceeding sales quotas and revenue goals.
• Communication & Negotiation: Exceptional verbal and written communication skills, with a natural ability to negotiate and close complex deals.
• Strategic Thinking: The ability to understand the bigger picture and develop sales strategies that align with business objectives.
• Self-Motivated: A highly driven and ambitious individual with a disciplined approach to sales and a relentless focus on targets.
• Education: Bachelor's degree in Business, Marketing, or a related field is preferred.

Why Join MyOperator?

• Impactful Role: Directly contribute to the company's financial success and be a key player in its growth story.
• Attractive Compensation: We offer a competitive salary with a highly lucrative, performance-based incentive structure and sales commissions.
• Career Growth: Be a part of a fast-growing tech company with clear pathways for career advancement into senior sales roles.
• Supportive Environment: Work with a collaborative team that is dedicated to helping you succeed.
• Work-Life Balance: We believe in a productive work week with a healthy work-life balance.

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

Job Description:

Senior Full Stack Developer (Java + React)

Experience: 7+ Years

Location: Bangalore, Hyderabad, Pune, Noida

Employment Type: Full-time

Preferred: Ready to join within 15 days - 30 days

🔍 About the Role

We are seeking a highly skilled Senior Full Stack Developer with strong backend expertise in Java and hands-on experience with React on the frontend. The ideal candidate should possess exceptional analytical skills, deep knowledge of software design principles, and the ability to build scalable, high-performance applications.

🧠 Key Responsibilities

• Design, develop, and maintain scalable backend services using Core Java & Spring frameworks.
• Build responsive and interactive UI components using ReactJS/Redux.
• Implement high-quality code using TDD/BDD practices (JUnit, JBehave/Cucumber).
• Work on RESTful API development, integration, and optimization.
• Develop and manage efficient database schemas using SQL (DB2) and MongoDB.
• Collaborate with cross-functional teams (DevOps, QA, Product) to deliver robust solutions.
• Participate in code reviews, technical discussions, and architectural decisions.
• Optimize system performance using multithreading, caching, and scalable design patterns.

🛠️ Required Skills

Backend (Strong Expertise Required)

• 7+ years of experience in Java backend development
• Deep knowledge of:
• Core Java (class loading, garbage collection, collections, streams, reflections)
• OOPs, data structures, algorithms, graph data
• Design patterns, MVC, multithreading, recursion
• Spring, JSR-303, Logback, Apache Commons

Database Skills

• Strong knowledge of Relational Databases & SQL (DB2)
• Good understanding of NoSQL (MongoDB)

Frontend Skills

• Solid experience with ReactJS/Redux
• Strong understanding of REST APIs, JSON, XML, HTTP

DevOps & Tools

• Strong knowledge of Git, Gradle, Jenkins, CI/CD pipelines
• Experience with Liquibase for schema management
• Hands-on with Unix/Linux

✨ Good to Have

• Experience with Azure, Snowflake, Databricks
• Knowledge of Camunda 7/8 (BPMN/DMN)
• Experience with TDD, BDD methodologies
• Understanding of workflow engines & cloud data stack

🎓 Education

• Bachelor’s degree in Computer Science, Engineering, or a related field.

Responsibilities:

• Design, build, and maintain efficient, reusable, and reliable code with full-stack development in PHP.
• Roll out new features and analyze (and react) to the results you discover from our system services and user feedback
• Optimize existing functionality for improved response times
• Collaborate with the team to design, develop, unit test, and support new features
• Searching creatively for the best solution while building for the end-user
• Consistently deliver readable, maintainable, and efficient code
• Performance tuning, testing, refactoring, usability, and automation
• Participate actively in Scrums, sprint planning meetings, and sprint retrospectives.
• Rapidly mockup-proof-of-concept implementation of ideas and present them to internal stakeholders
• Stay informed of new tools, libraries, and best practices and share ideas with the team for continuous improvement of the toolchain and development process
• Support, maintain, and help document software functionality
• Work with other departments, stakeholders, and customers on software development, improvements, internal tools, and implementation issues

Basic Requirements:

• 5+ years of programming experience in developing web apps. Experience in developing mobile apps would be a bonus.
• Front-end development with technologies such as Javascript, Typescript, VueJS, CSS, Bootstrap, etc
• Strong knowledge of database modeling and design in RDBMS and NoSQL databases
• Strong experience in API design, API Security, API Documentation and REST, GraphQL-based services
• Knowledge of Service Oriented Architecture would be a bonus
• Have a self-directed work ethic with attention to detail and good communication skills
• API Integration and extension development for 3rd party applications e.g. Facebook, Google, etc

Company Profile :

EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to customer) distribution channel, offering travel agents access to its website to facilitate the booking of

domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-to-customer) distribution channel in 2011, primarily targeting the growing travel requirements of the Indian middle-class population.

About the role

We are seeking a highly motivated and proactive candidates to join our team. You will gain handson experience in various aspects such as corporate structure, knowledge of business strategies, market

research, meetings with team members. This position offers a unique opportunity to work closely with the high qualified team.

Roles & Responsibilities:

• Deals with the corporate clients via calls , texts and mails for the growth of our business.

• Collaborate with team members to contribute for ongoing projects

• Attend meetings and give necessary suggestions for upcoming projects.

• Assist in the preparation of reports, presentations and other necessary needs.

• Stay updated with the market standards and research for the growth aspects.

• Take initiative and work closely with the team for future growth.

Requirements:

• Ability to work in a dynamic team environment

• Should have knowledge of corporate strategy

• Bachelor’s degree in Business , marketing is preferred

• Excellent communication skills both verbal and written

• Must have good listening skills

• Must have knowledge of MS Office

• Comfortable in meeting with clients

Candidate should have overall exposure of accounts and finance (Including GST, TDS, Financial reporting, Monthly & Annually closing, MIS, payroll & Accounts payable)

Must be familiar with e-commerce business and have a good understanding of Marketplace & inventory-based business models, COD & Courier Freight Reconciliations. 

Eager to explore new areas and excited to work with business teams for problem-solving. 

Must be able to own his work and manage the timelines 

Should have a long term mindset not looking for short term salary hike. 

Good team player, hard-working, should have the ability to manage the cross-functional stakeholders 

Should have a good understanding of Excel, ERP & Tally and able to work with large data sets in excel knowledge of SQL will be an added advantage. 

Job Description -

We are looking for a Quality Assurance Engineer with a Bachelor's in engineering, computer science, computer engineering, information technology, or a similar degree. Candidates should have experience in web and responsive application testing in microservice based architecture. As a Website QA Engineer, Will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems in web products.

Designation/Role Name: Software Test Engineer (Website)

Experience range: 1 to 5 years of experience

Responsibilities -

· Test current products and identify deficiencies.

· Suggest solutions to identified product problems

· Investigate product quality in order to make improvements to achieve better customer satisfaction

· Plan, create and manage the overall Quality Planning strategy

· Collaborate with the Product Development team to ensure consistent project execution

· Identify quality assurance process bottleneck and suggest actions for improvement

· Oversee continuous improvement projects

· Collect quality data

· Identify key KPIs for product quality

· Prepare and present reports and metrics to Senior Management

· Capable of handling multiple tasks and projects in parallel with tight deadlines.

Skills/Expertise :

· Strong in software testing & QA concepts and test case writing with a break the system approach.

· Knowledge of bug tracking and project management tool JIRA.

· Working knowledge of web application testing with microservice based architecture.

· Ability to test on different platforms,devices and cloud devices tools like browserstack.

· Experience in developing automated test scripts in mobile app testing using tools like Selenium Web Driver.

· Ability to develop test framework for web application testing using open source tools and technology.

· Scripting languages such as Java, python or Javascript.

· Experience in using configuration management or version control tools like GIT.

· Hand one experience with browser console developer tools for web application debugging.

· Hands-on experience with IDEs like Eclipse or IntelliJ IDEA.

· Knowledge of MYSQL and database concepts for database testing.

Good to have -

· Hands- on experience in CI/CD tools like Jenkins will be an add-on.

· Good to have knowledge in web page performance testing tools.

· Good to have knowledge in A/B testing tools.

· Salesforce Cloud based

1. Development and Test Automation experience through Test Driven Development (TDD)
2. Establishing and executing Automated testing strategy for mobile apps with Tools like Perfecto Mobile/Appium or Web Driver/Selenium, TestNG and continuous integration tools like Jenkins, Git, Stampede etc.
3. Sound knowledge in JAVA is must have
4. Experience in Mobile AppDev and Test management tool (JIRA, qTest) and
5. Monitoring/Troubleshooting Tools Splunk, DynaTrace, SOAP UI 

1.  2+ of experience in producing test plans and creating test UI scripts/cases
2. Good experience of the management of all or part of the Mobile AppDev and UI Test execution phase in projects
3. Work in Agile methodology with TDD
4. Experience in API and Database Automated Testing
5.  Hands on experience of iOS (Objective C/Swift) and Android (Kotlin) technologies
6. Hands on experience in developing test artifacts and processes. Should have done test reporting with good clarity and no ambiguity
7. Experienced working in an onshore/offshore environment with flexible and adaptable working style to work with aggressive project schedules
8. Good communication and interpersonal skills
9. Good working knowledge of Microsoft Office, Excel, PowerPoint.