Head of Pedagogy - Employability Training

Soft Skills Trainer — Key Responsibilities

• Assess training needs and identify areas for development.
• Design and develop interactive training materials (presentations, handouts, self-assessments).
• Deliver engaging workshops and training sessions (in-person or virtual).
• Provide one-on-one coaching and constructive feedback.
• Track trainee progress and evaluate program effectiveness.
• Collaborate with stakeholders to align training with organizational goals.
• Stay current with industry trends and adapt training accordingly.

Required Qualifications & Competencies

• Bachelor’s degree in fields like Human Resources, Education, Psychology, or a related discipline.
• Proven experience in training delivery or facilitation.
• Strong communication, public speaking, and presentation skills.
• Excellent interpersonal skills—empathy, active listening, and motivational coaching.
• Organizational strength: adept at planning, time management, and performance tracking.
• Familiarity with instructional design or training methodologies is a plus.
• Tech-savviness, including comfort with presentation tools and learning platforms.

Job Description: Training & Development Manager

Location: Sonipat

Industry: Manufacturing / Textiles /Paper Printing & Packaging

Experience Required: 08-10 years

Maximum Salary: As per industry standards

Job Summary:

The Training and Development Manager is responsible for assessing organizational needs, designing, implementing, and managing training programs that enhance the skills, performance, productivity, and quality of work for all employees. This role plays a key part in employee development, succession planning, and overall workforce capability building.

Key Responsibilities:

·      Develop and implement a comprehensive training & development strategy aligned with business goals.

·      Responsible of classroom and on the Job Training of new workers.

·       Responsible to refresher training of workers & staff.

·      Identify training and development needs through job analysis, performance appraisals, and regular consultation with department heads.

·      Design and deliver effective training programs for various skill levels (e.g., onboarding, technical skills, leadership development).

·      Collaborate with subject matter experts and operations team to ensure training aligns with production needs and develop training content.

·      Develop and implement employee training programs to enhance skills and increase productivity.

·      Evaluate program effectiveness and gather feedback HOD.

·      Review, design and implement employee Induction & Orientation program in the MF group.

·      Setting up Worker Up-skilling & Development Centers

·         Where criteria of new worker hiring will be made

·         Initial training period will be defined with detailed training program

·         Viva test and core skill test to be conducted

·         Job Assignment/ Fitment sheet to be published based on the skill set before handing over the worker at production floor

·         Regular assessment of new workers at Fortnightly/ monthly and quarterly basis to ensure their engagement and contribution levels

·         Improving retention of the workers through various programs

·         For existing work force, skill matrix to be made and training needs identification on the basis of that

·         Up-skilling the workers by improving their score in their skill matrix chart

·         Setting up appraisal system for workers

Education:

Bachelor degree in Human Resources/ B.Tech (Textile)/or a related field.

Skills Required:

·      Excellent interpersonal, communication, and presentation abilities

·      Analytical mindset with ability to assess training needs and measure effectiveness

·      Experience in designing instructional content and managing end-to-end training programs.

·      Proficiency with Learning Management Systems (LMS) and e-learning tools.

·      Knowledge of software and tools like CANVA, articulate, Vyond

Mail updated resume with current salary:

Email; etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

Roles and Responsibilities:



Curriculum Development:

• Design and develop engaging LMS course content, modules, and assessments.

Content Management:

• Upload, organize, and maintain course materials within the LMS.

Stakeholder Collaboration:

• Work with subject matter experts and department heads to identify training needs and gather content.

Quality Assurance:

• Review and test course content to ensure it meets quality standards.

User Support:

• Provide guidance to learners and develop support materials like user guides and FAQs.

Evaluation and Improvement:

• Assess training effectiveness through evaluations and feedback, and implement improvements.

Qualifications:

• Bachelor’s degree in Education, Instructional Design, HR, or related field.
• Experience in curriculum development and instructional design for LMS.
• Proficiency with LMS software and e-learning authoring tools.
• Strong project management and communication skills.
• Detail-oriented with an analytical mindset.

Regards,

Dhivya V

About the Role:

This position focuses on creating training content for our products, we do need someone with a strong background in education, training, or instructional design, ideally with experience in software training or within SaaS companies. The ideal candidate will be able to develop high-quality learning content, including e-learning modules, training guides, and videos, while effectively engaging end-users.

Key Skills We’re Looking For:

• Software Training & Facilitation – Experience in training end-users on complex software applications, including developing training guides, demos, or simulations.
• Assessment & Evaluation Tools – Familiarity with Questionmark, SurveyMonkey, Google Forms, or similar for designing and administering quizzes, assessments, and surveys.
• Collaboration & Project Management Tools – Proficiency in platforms like Microsoft SharePoint, Jira, Trello, Smartsheet, or TFS for coordinating projects and working with cross-functional teams.
• Content Authoring Tools – Experience with Articulate Storyline, Adobe Captivate, Camtasia, Audacity, or similar for developing e-learning modules and multimedia content.
• Video Editing Software – Familiarity with Camtasia, Adobe Premiere Pro, Final Cut Pro, or similar for creating and editing training videos.
• Virtual Classroom Platforms – Experience delivering live online training using platforms such as Zoom or Microsoft Teams.

The purpose of Job is to execute & deliver programs as per the Training framework for the organization.

Technical Skills

⮚    Sound knowledge of Industry L & D Practices , Moderate knowledge of BFSI Sector & Products, Animation & Simulation expertise.

Training Delivery & Program Execution

⮚Stand & deliver training programs like Induction, Soft Skills, Behavioural, Sales Training, Functional, Regulatory, etc. through Virtual or Classroom modes

⮚    End to end Execution of programs delivered by Internal/ External stakeholders on Functional &Regulatory aspects

Operations & Communications Management

⮚    Execute and Support Training Partners with the training initiatives and ensure smooth deployment

⮚    Innovating mediums of communication to increase mindshare of the stakeholders within the organization

⮚    Creating Learning Journeys and Frameworks for internal departments with assistance from Department Heads and Learning Partners

MIS & Analytics

⮚    Having a strong hold on Reporting of Data related to Training, for e.g. Reports, Content, Assessment, Feedback Scores, etc.

⮚    Periodic Reporting of Training reports to stakeholders (Internal & External)

Content Creation

⮚    Developing content based on identified competencies for all Management levels on Soft Skills, Behavioral, Leadership skills, etc.

⮚    Conduct Pre-& Post Analysis as required to match Executive expectations and design Content in retrospect to expectations.

Qualification :

• Work experience- Minimum 0-4 years, 0-2 years in L & D or HR

• Preferred from BFSI or MFI

• Aged below 28 years

• Certification in Learning & Development will be an added advantage

We are looking for Aptitude and Computer Trainer (Basics)

Bachelor’s degree in Human Resources, Education, Psychology, Business Administration, or a related field.

Proven experience (3+ years) as a Soft Skills and Aptitude Trainer or in a similar role.

Strong understanding of soft skills and aptitude assessment techniques.

Excellent communication, presentation, and facilitation skills.

Ability to engage and motivate diverse groups of individuals.

Proficient in using training tools and technologies.

Certification in training or coaching is a plus (e.g., CPT, CTT+)

Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access).

Strong instructional and presentation skills with the ability to simplify complex concepts.

Experience in developing training materials and conducting assessments.

Certification in Microsoft Office Specialist (MOS) or similar credentials is a plus.

Excellent communication and interpersonal skills.

Ability to engage and motivate participants of varying skill levels.

Training Specialist

Location: Baner, Pune

Company Name: REI systems India Pvt Ltd (Product based)

Create digital elearning content to increase user adoption and engagement of our Product. You will bring leading-edge thinking, methodologies and approaches to the design and development of e-Learning interactive guides, courses, and multimedia. Partnering with stakeholders and subject matter experts (SMEs) to ensure accuracy of learning content and to deliver high-impact and interactive digital learning experiences.

Job Description

• Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.
• Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.
• Effectively break down information into smaller, organized pieces for users, learners to understand on their own in asynchronous learning.
• Design, maintain and distribute application training communication pieces to end-users.
• Remove or archive outdated content from central repository.
• Deliver Train-theTrainer (TTT) sessions.
• Recommend proven learning strategies to address business challenges.
• Responsible for developing and creating learning material in Articulate, DAP, and video software tools.
• With direction, convert ILT to online Articulate and video courses.
• Create new online courses using Articulate and other software.
• Develop outlines, write video scripts, and create graphics for application trainings.
• Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.
• Highly organized self-starter, with ability to multi-task and work under tight deadlines with flexibility.
• Excellent written and verbal communication along with strong attention to detail and follow-through skills.
• Assist the eLearning Manager with special projects, as needed.

Qualifications:

• Bachelor’s degree or equivalent work experience required.
• 3 years of experience working in instructional design, learning and development, or an eLearning role.
• 3 years of experience designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.
• Working knowledge of Learning Management Systems.
• Working knowledge of eLearning tools such as Articulate Rise and Vyond.
• Working knowledge of digital adoption platforms.
• Working knowledge of graphic design and related tools.
• Working knowledge of agile methodology a plus

If interested, kindly revert with your updated cv ASAP & below details:

1. Total experience & Relevant experience in Training & E-learning?

2. Current CTC & Expected CTC:

3. Notice period. How immediate can you join us?

4. Are you holding any other offer. If yes, How much?

5. Location

6. Do you have a personal laptop/Desktop in good working condition?