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Customer Experience Specialist / Sales Representative

Aliens Art Pvt. Ltd. | Mumbai

About Aliens

Aliens is India’s leading premium tattoo and lifestyle brand, redefining customer experiences through creativity, craftsmanship, and innovation. With studios across India, we are committed to delivering exceptional experiences and building customer relationships.

Role Overview

We are looking for an energetic, customer-focused Customer Experience Specialist / Sales Representative to join our team. You will be the first point of contact for prospective customers, handling calls and chats, understanding their requirements, providing personalized guidance, and converting inquiries into successful business opportunities.

Key Responsibilities

• Handle inbound and outbound calls with prospective customers.

• Respond promptly to customer queries through chat and other communication channels.

• Understand customer needs and recommend suitable services.

• Convert, follow up, and nurture leads to maximize sales opportunities.

• Build strong relationships with prospects and existing customers.

• Maintain accurate customer information and updates in the CRM.

• Follow sales processes, SOPs, and customer engagement guidelines.

• Coordinate with internal teams to ensure a seamless customer journey.

• Achieve individual and team sales targets while maintaining service quality.

Requirements

• Minimum qualification: 12th pass; graduates preferred.

• 1+ year of experience in sales, customer service, telecalling, inside sales, customer support, or business development.

• Excellent verbal and written communication skills.

• Strong persuasion, negotiation, listening, and relationship-building abilities.

• Customer-centric, empathetic, adaptable, and target-oriented approach.

• Basic CRM knowledge is an advantage.

Why Join Aliens?

Enjoy high-growth career opportunities, performance-based incentives, a creative and collaborative work environment, continuous learning and development, and the opportunity to make an impact on customer experience.

Job Profile: Entrepreneur in Residence (EIR) at Founders Office

Location: Chembur, Mumbai

Experience: 2- 4 yrs

Reports to: Founders

Job Type: Full-Time

Job Description

Position Overview: AXS Solutions is seeking a dynamic and driven Entrepreneur in Residence (EIR) to join the Founders Office. The ideal candidate will work closely with the founders to drive the growth and expansion of AXS in various dimensions, including business development, strategic partnerships, innovation, and operational efficiency. This role offers a unique opportunity to be at the heart of AXS's growth strategy, working on high-impact projects and initiatives.

Key Responsibilities:

Strategic Growth Initiatives:

- Identify and develop new business opportunities and markets for expansion.

- Collaborate with the founders to define and implement strategic growth initiatives.

- Conduct market research and analysis to inform strategic decision-making.

Business Development:

- Lead efforts to establish and maintain strategic partnerships and alliances.

- Explore new revenue streams and develop plans to capitalize on them.

- Assist in negotiations and closing deals with key partners and clients.

Innovation and Product Development:

- Work with cross-functional teams to drive innovation and product development.

- Identify emerging trends and technologies that could impact AXS's business.

- Develop and oversee pilot projects to test new ideas and concepts.

Operational Efficiency:

- Analyze and improve existing business processes to enhance efficiency and effectiveness.

- Develop and implement operational strategies to support growth objectives.

- Monitor key performance indicators (KPIs) and metrics to track progress and identify areas for improvement.

Leadership and Mentorship:

- Mentor and support junior team members and emerging leaders within the organization.

- Foster a culture of innovation, collaboration, and continuous improvement.

Key Skills and Qualifications:

- Education: Bachelor's degree in Business, Economics, Engineering, or a related field; MBA or advanced degree preferred.

- Experience: Minimum of 3-7 years of experience in business development, strategy, consulting, or a related field; experience in a startup environment is a plus.

- Entrepreneurial Mindset: Proven track record of entrepreneurial success, either as a founder or in a leadership role in a high-growth company.

- Strategic Thinking: Strong strategic and analytical thinking skills, with the ability to identify and capitalize on growth opportunities.

- Business Acumen: Deep understanding of business operations, financial planning, and market dynamics.

- Leadership: Strong leadership and mentoring skills, with the ability to inspire and motivate teams.

- Communication: Excellent verbal and written communication skills, with the ability to effectively present ideas and influence stakeholders.

- Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

Personal Attributes:

- Proactive and Results-Driven: Takes initiative and is focused on achieving tangible results.

- Innovative: Creative thinker who is always looking for new ways to solve problems and create value.

- Collaborative: Team player who works well with others and fosters a collaborative work environment.

- Resilient: Able to handle setbacks and challenges with a positive attitude and persistence.

Communication - Excellent communication, presentation, and negotiation skills

Role: Application Developer Role Description: Design, build and configure applications to meet business process and application requirements. 

Must have Skills: Oracle Project Portfolio Management Cloud, Oracle Fusion PPM Cloud, Project Fundamentals Cloud

Good to Have Skills: Oracle Financials, Grants 

Job Requirements: 1: Responsibilities: 

a: All tasks related to configurations, data import, data export and 

customizations of Oracle PPM Cloud Project Fundamentals, Projects Costing, Projects Billing, Project Accounting 

b: Consultant is responsible for gathering and analyzing business requirements. 

c: Consultant may have to interact with the clients to better understand the product requirements or in case the design requires any kind of modifications. 

d: Experience in analysis of source data in data migrations and report the same and able to create test plans based on analysis. 

e: Experience and demonstrated proficiency with QA methodology, process, and deliverables. 

2: Professional Experience:

a: Must have 4-7 years Cloud PPM experience/2 to 3 end to end implementation experience. 

b: Should be strong on Oracle Project Accounting Project Costing, Project Billing Project Management under cloud environment. 

c: Strong understanding of Projects functional flows 

Good knowledge of PL/SQL for data querying & analysis 

JOB DESCRIPTION:

Location: Pune, Mumbai

Mode of Work : 3 days from Office

DSA(Collections, Hash maps, trees, Linkedlist and Arrays, etc), Core Oops concepts(Multithreading, Multi Processing, Polymorphism, Inheritance etc) Annotations in Spring and Spring boot, Java 8 Vital features, database Optimization, Microsevices and Rest API

• Design, develop, and maintain low-latency, high-performance enterprise applications using Core Java (Java 5.0 and above).
• Implement and integrate APIs using Spring Framework and Apache CXF.
• Build microservices-based architecture for scalable and distributed systems.
• Collaborate with cross-functional teams for high/low-level design, development, and deployment of software solutions.
• Optimize performance through efficient multithreading, memory management, and algorithm design.
• Ensure best coding practices, conduct code reviews, and perform unit/integration testing.
• Work with RDBMS (preferably Sybase) for backend data integration.
• Analyze complex business problems and deliver innovative technology solutions in the financial/trading domain.
• Work in Unix/Linux environments for deployment and troubleshooting.

Requirements:

• 1–5 years of motion graphic experience (newsroom/digital media preferred)
• Proficient in Adobe Creative Suite
• Strong sense of visual storytelling, motion pacing, and attention to detail
• Comfortable with AI Tools and tech experimentation
• Team player with ability to meet tight deadlines

Key Responsibilities:

As a Motion Graphic Designer, you will create

• engaging animations,
• logos,
• explainer videos and visuals for digital platforms,
• Collaborate with content teams, and
• delivery high-quality motion assets.

You will use sound, effects, and AI tools to enhance workflow while staying current with design trends.

What We Offer:

• Full Time Permanent Role (6 days/week)
• Competitive pay
• AI-driven workflows
• Creative, Growth-focused team

Job Description: Data Engineer 

Position Overview:

Role Overview

We are seeking a skilled Python Data Engineer with expertise in designing and implementing data solutions using the AWS cloud platform. The ideal candidate will be responsible for building and maintaining scalable, efficient, and secure data pipelines while leveraging Python and AWS services to enable robust data analytics and decision-making processes.

Key Responsibilities

· Design, develop, and optimize data pipelines using Python and AWS services such as Glue, Lambda, S3, EMR, Redshift, Athena, and Kinesis.

· Implement ETL/ELT processes to extract, transform, and load data from various sources into centralized repositories (e.g., data lakes or data warehouses).

· Collaborate with cross-functional teams to understand business requirements and translate them into scalable data solutions.

· Monitor, troubleshoot, and enhance data workflows for performance and cost optimization.

· Ensure data quality and consistency by implementing validation and governance practices.

· Work on data security best practices in compliance with organizational policies and regulations.

· Automate repetitive data engineering tasks using Python scripts and frameworks.

· Leverage CI/CD pipelines for deployment of data workflows on AWS.

Required Skills and Qualifications

· Professional Experience: 5+ years of experience in data engineering or a related field.

· Programming: Strong proficiency in Python, with experience in libraries like pandas, pySpark, or boto3.

· AWS Expertise: Hands-on experience with core AWS services for data engineering, such as:

· AWS Glue for ETL/ELT.

· S3 for storage.

· Redshift or Athena for data warehousing and querying.

· Lambda for serverless compute.

· Kinesis or SNS/SQS for data streaming.

· IAM Roles for security.

· Databases: Proficiency in SQL and experience with relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., DynamoDB) databases.

· Data Processing: Knowledge of big data frameworks (e.g., Hadoop, Spark) is a plus.

· DevOps: Familiarity with CI/CD pipelines and tools like Jenkins, Git, and CodePipeline.

· Version Control: Proficient with Git-based workflows.

· Problem Solving: Excellent analytical and debugging skills.

Optional Skills

· Knowledge of data modeling and data warehouse design principles.

· Experience with data visualization tools (e.g., Tableau, Power BI).

· Familiarity with containerization (e.g., Docker) and orchestration (e.g., Kubernetes).

· Exposure to other programming languages like Scala or Java.

Education

· Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

Why Join Us?

· Opportunity to work on cutting-edge AWS technologies.

· Collaborative and innovative work environment.

3+ years of experience of Workday HCM configuration experience, across 2+ Workday modules (deployment experience

Key responsibilities

• Support with design/requirements workshops
• Lead on design/requirements workshops for smaller pieces of work (below 300 hours)
• Confident in configuring workday with the ability to reference Workday Community for clarity
• Ability to create effort estimates based on requirements
• Excellent problem solver
• Wants to master additional modules of Workday
• Support and mentor junior resource based in Portugal/UK
• Achieve a high level of utilisation
• Be consultative in their customer approach

Profile- .NET Developer

Experience :-  Min 2 + years

Salary – upto7 lpa 

Location- Thane West, Owale, Mumbai. Maharashtra

 working days- 5 days(09.30 AM to 07.00 PM) wfo 

Job Description:

We are seeking a skilled and experienced .NET Developer to join our team. The ideal candidate will have a minimum of 4 years of experience developing and maintaining .NET applications. 

The candidate will be responsible for creating, testing, and implementing high-quality .NET software applications that meet the needs of our clients.

Responsibilities:

• Design and develop .NET applications based on customer requirements.
• Write clean, maintainable, and scalable code.
• Collaborate with cross-functional teams to identify, prioritize, and implement new features.
• Participate in code reviews and contribute to the development of coding standards.
• Troubleshoot and debug issues in a timely and efficient manner.
• Provide technical support to internal and external customers.
• Stay up-to-date with emerging trends and technologies in .NET development.

Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, or related field.
• 4+ years of experience in .NET development.
• Strong knowledge of .NET Framework and .NET Core.
• Proficient in C#, ASP.NET, and MVC.
• Experience with SQL Server and Entity Framework.
• Knowledge of web technologies such as HTML, CSS, and JavaScript.
• Strong problem-solving skills and the ability to work in a fast-paced environment.
• Excellent verbal and written communication skills.

Preferred Location: Kalyan, Dombivili, Thane, Mumbai & Navi Mumbai