What the Role involves :
· Position holder will be an individual contributor
· Build and manage productive, professional relationships with clients
· Ensure clients are using and deriving benefit from IndiaMART
· Ensure products/services in client’s e-catalog are accurately defined
· Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets
· Systematic follow-up and time-bound closures
· Prompt resolution of complaints
Daily 10-15 meaningful telephone/video calls with clients
Critical Skills of a Suitable Candidate :
· Application of sales techniques
· Active listening and understanding the business contexts of clients
· Good Verbal and written communication
· Ability to work independently
Industry
- Computer Software
Employment Type
Full-time
Edit job description
Shubham Vishwakarma
Full Stack Developer - Averlon
About Indiamart Intermesh Limited
About
https://www.indiamart.com/">IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers. With 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), https://www.indiamart.com/bigbrands/" target="_blank">Large Enterprises as well as individuals. Founded in 1999, the company’s mission is ‘to make doing business easy’.
Company video
Company social profiles
Similar jobs
Key Responsibilities
• Lead implementation of company in partner schools
o Own the entire process of onboarding a partner school
o Define ‘custom made’ offerings for the parents of a particular school
o Single point of contact between the company's school partnerships team, school
management and Jodo inside sales team
• Account Management: Be responsible for ‘anything and everything’ in the partner schools
o Be responsible for parent outreach in the schools
o Strategize and execute plans for customer acquisition along with the school
management – events, referrals etc.
o P&L owner of every school account
• Upsell to schools
o Take lead in selling and implementing ‘other’ payment solutions of company in the
partner schools
🔎 What are we looking for?
-
Self-starter with a high sense of ownership → Comfortable to work with minimal supervision and drive projects / initiatives independently
-
Account Management Skills → Have the ability to manage multiple b2b accounts and get things done from there
-
Hustler → Ability to generate resources to solve a problem
-
Clear Communication → Able to articulate clearly to multiple stakeholders
-
Intellectual honesty → Always seeking and presenting truth irrespective of personal
POV or beliefs
-
Hungry to learn and grow → Passion to learn & be a better version of oneself;
motivated to succeed
📃 Desired Qualifications
-
Top tier colleges + 2-6 years of experience
-
Prior experience in b2b account management is a huge positive
-
Experience in leading initiatives and delivering results in a time-bound manner
-
Track record of outperformance / over-achieving targets in previous work places
🤩 Benefits
-
Becoming a part of the early core team
-
Competitive salary plus ESOPs
-
Work with colleagues from strong backgrounds & hungry to succeed
-
Opportunity to interact with and learn from high-pedigree investors & mentors -
o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan
✅ Key Details
-
Role: School Activation Manager
-
Location: Bengaluru
-
Compensation: Negotiable based on candidate profile (structured as Fixed +
Variable + ESOPs)
-
Date of Joining: ASAP
- Strong analytical and research skills
- Excellent communication skills, both verbal and written
- Experience in sales and marketing
- Ability to think creatively and strategically
- Strong leadership and team management abilities
- Entrepreneurial mindset and ability to identify opportunities
- Knowledge of the AR/VR industry and technologies
- Experience in the healthcare industry is a plus
- Bachelor's degree in a relevant field
##** Includes investments**## We are ready to raise Pre-Seed funds.
Company: MyOperator
Location: Noida Sector 2
About Us:
MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.
Role Overview:
As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.
Requirements
Key Responsibilities:
Strategic Development and Execution:
Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.
Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.
Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.
Team Leadership and Management:
Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.
Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.
Customer Satisfaction and Retention:
Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.
Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.
Operational Excellence:
Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.
Utilize data-driven insights to track progress towards success goals and inform decision-making.
Cross-Departmental Collaboration:
Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.
Share customer insights and feedback to drive product improvements and refine marketing strategies.
Recruitment and Training:
Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.
Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.
Requirements:
Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.
Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.
Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.
Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.
Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.
Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.
Why Join Us:
At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.
Apply Now:
If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!
.png&w=256&q=75)
Docker
Kubernetes
Amazon Web Services (AWS)About the role:
We are seeking a highly skilled Azure DevOps Engineer with a strong background in backend development to join our rapidly growing team. The ideal candidate will have a minimum of 4 years of experience and has have extensive experience in building and maintaining CI/CD pipelines, automating deployment processes, and optimizing infrastructure on Azure. Additionally, expertise in backend technologies and development frameworks is required to collaborate effectively with the development team in delivering scalable and efficient solutions.
Responsibilities
- Collaborate with development and operations teams to implement continuous integration and deployment processes.
- Automate infrastructure provisioning, configuration management, and application deployment using tools such as Ansible, and Jenkins.
- Design, implement, and maintain Azure DevOps pipelines for continuous integration and continuous delivery (CI/CD)
- Develop and maintain build and deployment pipelines, ensuring that they are scalable, secure, and reliable.
- Monitor and maintain the health of the production infrastructure, including load balancers, databases, and application servers.
- Automate the software development and delivery lifecycle, including code building, testing, deployment, and release.
- Familiarity with Azure CLI, Azure REST APIs, Azure Resource Manager template, Azure billing/cost management and the Azure Management Console
- Must have experience of any one of the programming language (Java, .Net, Python )
- Ensure high availability of the production environment by implementing disaster recovery and business continuity plans.
- Build and maintain monitoring, alerting, and trending operational tools (CloudWatch, New Relic, Splunk, ELK, Grafana, Nagios).
- Stay up to date with new technologies and trends in DevOps and make recommendations for improvements to existing processes and infrastructure.
- ontribute to backend development projects, ensuring robust and scalable solutions.
- Work closely with the development team to understand application requirements and provide technical expertise in backend architecture.
- Design and implement database schemas.
- Identify and implement opportunities for performance optimization and scalability of backend systems.
- Participate in code reviews, architectural discussions, and sprint planning sessions.
- Stay updated with the latest Azure technologies, tools, and best practices to continuously improve our development and deployment processes.
- Mentor junior team members and provide guidance and training on best practices in DevOps.
Required Qualifications
- BS/MS in Computer Science, Engineering, or a related field
- 4+ years of experience as an Azure DevOps Engineer (or similar role) with experience in backed development.
- Strong understanding of CI/CD principles and practices.
- Expertise in Azure DevOps services, including Azure Pipelines, Azure Repos, and Azure Boards.
- Experience with infrastructure automation tools like Terraform or Ansible.
- Proficient in scripting languages like PowerShell or Python.
- Experience with Linux and Windows server administration.
- Strong understanding of backend development principles and technologies.
- Excellent communication and collaboration skills.
- Ability to work independently and as part of a team.
- Problem-solving and analytical skills.
- Experience with industry frameworks and methodologies: ITIL/Agile/Scrum/DevOps
- Excellent problem-solving, critical thinking, and communication skills.
- Have worked in a product based company.
What we offer:
- Competitive salary and benefits package
- Opportunity for growth and advancement within the company
- Collaborative, dynamic, and fun work environment
- Possibility to work with cutting-edge technologies and innovative projects
Key Responsibilities:
- Excellent verbal & written communication skills.
- Manage Voice/Non voice Process- Payment, Refunds etc.
- Ensures metrics, monitor process, provide regular coaching & mentoring to team.
- Knowledge of payments and fintech.
- Respond to requests through emails or chats for information in a timely, professional and positive manner to develop strong customer relations.
- Providing information about a product or service.
Desired Candidate Profile:
- Excellent verbal and written communication skills.
- Technical bent of mind to isolate a problem quickly.
- Have proven experience in the same domain.
Education- Any Graduate
Responsibilities
- Design and implement software of embedded devices and systems from requirements to production and commercial deployment
- Design, develop, code, test and debug system software
- Review code and design
- Analyze and enhance efficiency, stability and scalability of system resources
- Integrate and validate new product designs
- Support software QA and optimize I/O performance
- Provide post production support
- Interface with hardware design and development
- Assess third party and open source software
Requirements
- Proven working experience in software engineering
- BS degree in Computer Science or Engineering
- Experience in hands-on development and troubleshooting on embedded targets
- Solid programming experience in C or C++
- Proven experience in embedded systems design with preemptive, multitasking real-time operating systems
- Familiarity with software configuration management tools, defect tracking tools, and peer review
- Excellent knowledge of OS coding techniques, IP protocols, interfaces and hardware subsystems
- Adequate knowledge of reading schematics and data sheets for components
- Strong documentation and writing skills
● Market & Customer Understanding: Understand the changing dynamics of the market and
consumers by customer interviews, user research, competition analysis, and other qualitative/quantitative techniques.
● Prioritization & Roadmap Creation: Should be able to strategically view things from 1000 feet and 10 feet. Adopt a structured approach to identify what problems need to be solved and what problems need to be solved now vs. later. Create a product roadmap for your area that has at least a 3-month forward-looking view of key customer/business problems to be solved.
● Problem Identification & Solution Discovery: Turn feedback, research or inputs from different sources into crystal clear problem statements by thinking from first principles and resolving all ambiguity. Harness the creativity of not just yourself but of other teams such as design, engg.,
business, etc to solve them. Be willing to experiment with multiple solution ideas and test them using MVPs, prototypes, etc.
● Product Delivery: Define detailed product requirements and work collaboratively with a cross-functional team (design, engineering, business, analytics, etc.) to bring a product to life. Ensure high product quality through processes such as user acceptance testing, etc.
● Go-to-Market Planning: Create a go-to-market plan working with business/marketing stakeholders to maximize product adoption and success.
● Adoption & Metrics: Define product metrics for your area, and track them continuously. Identify usage patterns and come up with action plans to move metrics in the right direction.
You should apply if you :
1. have 3-5 years of product management experience, preferably in a product & tech led company
2. are comfortable with ambiguity, work by first principles, and have exceptional problem-solving skills to transform broad ideas into actionable plans
3. have a good understanding of technology, and comfort with product management processes such as A/B experimentation, writing product requirement documents,managing product backlogs, and creating roadmaps
4. have excellent communication skills and can discuss anything with different cross-functional teams like design, Engg, analytics, marketing, operations, etc in their own language.
5. have the business acumen to understand and drive levers for business growth and profitability with high accountability
6. have worked with high growth startups or product-led organizations preferably
7. seek high ownership, independent environments and feedback oriented cultures
Amazon Web Services (AWS)|
Purpose of Job |
|
|
|
|
Job Role |
|
|
Who you are
You will be responsible for: · Building complex, enterprise-transforming applications on diverse platforms and technologies. · Writing and implementing efficient code · Working closely with other developers, QA Teams, UX designers, Business Analysts and Product Owner · Working in different domains and client environments · Documenting standard operating procedures You will get to: · Build custom software using cutting edge technologies and tools · Work with amazing and talented people to make innovative solutions a reality · Work in a dynamic environment where your talent is valued over your job title or years of experience · Travel overseas and work with diverse teams. · Build your own career path |
|
|
Skills/Experience/Qualifications |
|
|
Essential: · Excellent software programming skills with a strong focus on code quality · Excellent problem-solving skills · Excellent creativity skills to help invent new ways for approaching problems and suggest innovative solutions · Strong knowledge of JavaScript, TypeScript and React · Good UI design using HTML and a modern CSS framework such as Bootstrap, Foundation or Semantic UI. · Hands-on experience in analysis, design, coding, and implementation of complex, custom-built applications · Experience with working with AWS specially Lambda, API Gateway, CloudFormation
Desirable: · Knowledge of Amazon Connect · Knowledge of Python, Node.js, Spring Boot · Knowledge of Relational databases such as MySQL, PostgreSQL, SQL Server or Oracle. · Knowledge of software standard methodologies, like Test Driven Development (TDD) and Continuous Integration (CI) · Experience working with, or an interest in Agile Methodologies such as Scrum
|
Java
C++
PythonAbout the Role
If you are interested in developing the future architecture of Uber's Rider stack by building its core building blocks, join the Rider Backend Platform team. We build backend architectural components and frameworks comprising of services, libraries, state storage and other building blocks that aim to optimise the core Rider flow and foundational features that are shared among all rider products, including but not limited to, Uber Rider app, UberLite, m.uber.com, etc.
What You'll Do
- Work with Rider product engineering teams to identify, design and build solutions that help scale Rider services and platforms.
- Drive adoption of best practices in code health, testing, and maintainability
- Analyze and decompose complex software systems and collaborate with cross-functional teams to influence design for scalability and testability
- Work with smart and motivated teammates in a fast-paced, collaborative environment.
- Build elegant backend platform components for high throughput and low latency distributed systems.
- Solve challenging problems with cutting edge design and algorithms.
What You'll Need
- 4+ years Strong meaningful Individual contributor experience as a software engineer
- Design: Knowledge of data structures and an eye for design. You can discuss the tradeoff between design choices, both on a theoretical level and on an applied level.
- Strong coding/debugging abilities: You have advanced knowledge of at least one programming language, and are happy to learn more. Our core languages are Go and Java.
- Fast learner: We're looking for software engineers who thrive on learning new technologies and don't believe in one-size-fits-all solutions. You should be able to adapt easily to meet the needs of our massive growth and rapidly evolving business environment.
- A team player: You believe that you can achieve more on a team -- that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement.
-
Business acumen: You understand requirements beyond the written word. Whether you're working on an API used by other developers, an internal tool consumed by our operation teams, or a feature used by millions of customers, your attention to details leads to a delightful user experience.
About the Team: **Rider Backend Platform**
Builds the core building blocks needed to power the rider experiences on the different Rider facing apps including the core Uber app, Uber Lite, Web as we move on to become the preferred transportation platform for millions of riders all over the world.
Uber
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Location : Bangalore
Experience : 3-8 + yrs of relevant experience in handling social boards like Facebook, Twitter, Instagram, etc.
Managing presence of all the south (Kannada, Tamil, Telugu, Malayalam and Marathi properties on social media
Implementing websites social media strategy
Tracking social media conversations about the brand
Tracking social trends for potential viral content
Tracking competition on platforms
Collaborate with Product Development team.
Monitoring trends in social media tools, trends and applications
Implementing insights gained from social media monitoring.
Should be comfortable in handling a small team.
Responsible for copy and Video editing of news stories that go up on the websites.
Should have excellent command over Hindi and English
Excellent overall writing skills in a number of different styles/tones Impeccable spelling and grammar.
A deep understanding of customers and what motivates them online.Great research, organizational, and learning skills.
Researching markets and industries to compare and create content that is innovative and original.
Consistently brainstorming and collaborating with team for new ideas and strategies.
Coordinate with marketing and design teams to illustrate articles
Familiarity with keyword placement and other S E O best practices
High comprehension of software like Microsoft Word and Google Docs
Paraphrase or write content from scratch depending on specific instructions provided in the work order Revises, edits, or updates instructions, information, and frequently asked questions as necessary.
Content Writers Work
Core website copy
Social media posts
Content for banners
Product descriptions
Company bios
Landing Pages
Blogs and news articles
Case studies, whitepapers, and e books
Excellent knowledge of handling social boards like Facebook, Twitter, Instagram, etc.
Understanding of SEO and web traffic metrics
Experience required: Candidates with 3-8 + yrs of relevant experience in similar newsroom role will be preferred.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon