What the Role involves :
· Position holder will be an individual contributor
· Build and manage productive, professional relationships with clients
· Ensure clients are using and deriving benefit from IndiaMART
· Ensure products/services in client’s e-catalog are accurately defined
· Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets
· Systematic follow-up and time-bound closures
· Prompt resolution of complaints
Daily 10-15 meaningful telephone/video calls with clients
Critical Skills of a Suitable Candidate :
· Application of sales techniques
· Active listening and understanding the business contexts of clients
· Good Verbal and written communication
· Ability to work independently
Industry
- Computer Software
Employment Type
Full-time
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