Sales Manager

Location: Bangalore (Work from Office)

About the Role

We are looking for a Senior Visual Designer with 3–5 years of experience to lead the visual identity and creative execution of our brand across digital channels. This role is ideal for someone who has previously worked with a D2C (Direct-to-Consumer) brand, owning everything from brand identity and marketing campaigns to social media creatives and digital assets.

You will collaborate closely with Marketing, Product, Content, and Growth teams to build a consistent and engaging brand presence across customer touchpoints.

Key Responsibilities

• Own the end-to-end visual branding for the company across digital and offline channels.
• Design high-quality creatives for social media, digital marketing campaigns, performance ads, websites, landing pages, email campaigns, and other marketing initiatives.
• Ensure brand consistency across all customer-facing communication and touchpoints.
• Translate marketing objectives into compelling visual concepts and campaign assets.
• Collaborate with Content, Growth, and Product teams to create engaging visual storytelling.
• Design marketing collateral including presentations, brochures, banners, packaging, event creatives, and promotional materials.
• Create illustrations, icons, and custom graphic assets where required.
• Develop and maintain brand guidelines, templates, and reusable creative assets.
• Stay updated on design trends, social media formats, and emerging creative best practices.

Must-Have Qualifications

• 3–5 years of experience as a Visual Designer or Graphic Designer.
• Prior experience working with a D2C or consumer brand, owning end-to-end branding and creative execution.
• Strong portfolio showcasing branding, social media campaigns, marketing creatives, and digital design work.
• Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma.
• Strong understanding of typography, color theory, composition, layout, and visual storytelling.
• Experience designing creatives for Instagram, Facebook, LinkedIn, YouTube, and other digital platforms.
• Ability to work across multiple campaigns while maintaining brand consistency.
• Excellent attention to detail and strong communication skills.

Good to Have

• Experience creating creatives for performance marketing campaigns (Meta, Google, YouTube, etc.).
• Motion graphics or animation skills using After Effects, Premiere Pro, or similar tools.
• Experience with packaging design, merchandising, or print collateral.
• Basic knowledge of video editing and short-form content creation.
• Experience working in a fast-paced startup or high-growth consumer brand.

What We're Looking For

• A creative thinker with a strong eye for aesthetics and branding.
• Someone who can take ownership of the brand's visual language and evolve it over time.
• Ability to balance creativity with business and marketing objectives.
• Strong collaboration skills and the ability to work with cross-functional teams.
• Passion for creating impactful visuals that enhance brand recognition and customer engagement.

Preferred Background

Candidates should have previously worked with D2C, consumer internet, e-commerce, beauty & personal care, fashion, lifestyle, food & beverage, health & wellness, or other consumer brands, with hands-on experience managing end-to-end branding and creating high-quality social media and marketing creatives.

About the Role

We are hiring an experienced MERN Stack Developer who can independently build and scale full-stack applications from scratch. The ideal candidate must have strong skills in TypeScript, React.js, Node.js, Redux, and REST APIs, along with a solid understanding of microservices architecture, mobile API integrations, and responsive design.

Experience with LLMs, RAG architecture, Kafka, Redis, webhooks, and database systems like PostgreSQL, MySQL, and MongoDB is essential. You’ll be working on scalable systems, enterprise-grade platforms, and AI-integrated products.

Key Responsibilities

• Develop and maintain full-stack web applications using React.js (with TypeScript) and Node.js (Express/NestJS)
• Build and document robust RESTful APIs and mobile-ready endpoints
• Implement and consume webhooks for third-party integrations and internal event-based workflows
• Ensure responsive design principles across devices and screen sizes
• Integrate with mobile applications via secure and scalable APIs
• Work with databases including PostgreSQL, MySQL, and MongoDB
• Integrate Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) pipelines
• Build and deploy microservices architecture using Kafka, Redis, Docker, etc.
• Manage application state using Redux or Redux Toolkit
• Write test cases using Mocha, Chai, Jest, or similar frameworks
• Participate in system design, architecture discussions, and scalability planning
• Follow Agile practices, perform code reviews, and contribute to CI/CD pipelines
• Collaborate with cross-functional teams including UI/UX, DevOps, QA, and Product Management

Required Skills & Experience

• Minimum 4 years of hands-on experience with the MERN stack
• Strong proficiency in TypeScript, React.js, Node.js, and Redux
• Proven experience in building and consuming REST APIs and webhooks
• Deep knowledge of responsive UI/UX development
• Hands-on experience with mobile-first API design and integrations
• Strong knowledge of PostgreSQL, MySQL, and MongoDB
• Experience with Kafka, Redis, Docker, and microservices
• Exposure to LLM, GPT, RAG, or similar AI models
• Solid understanding of software architecture and ability to build systems from the ground up
• Working knowledge of API security, JWT, OAuth, and rate-limiting
• Familiar with test-driven development and QA practices
• Familiarity with Git, version control, and collaborative workflows good to Have
• Experience with GraphQL and gRPC
• Experience in building SaaS or AI-integrated platforms
• Familiarity with ElasticSearch or RabbitMQ
• Experience with AWS, GCP, or Azure
• Understanding of serverless and event-driven architectures
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Benefits

• Competitive compensation with performance-based hikes
• Flexible remote or hybrid work options
• Opportunity to work on cutting-edge technologies including AI and scalable SaaS platforms
• Strong leadership and learning-driven environment
• Learning budget for courses, certifications, and conferences

We are looking for an experienced Business Development Executive with a background in the EdTech industry. The ideal candidate should be comfortable with field visits and have strong relationship-building skills.

Key Responsibilities:

• Identify and develop new business opportunities in the EdTech sector
• Conduct field visits to meet clients, institutions, and partners
• Build and maintain strong customer relationships
• Present product demos and explain solutions to prospective clients
• Achieve sales targets and contribute to business growth

Requirements:

• Experience in the EdTech industry (mandatory)
• Willingness to travel and perform regular field visits
• Strong communication and presentation skills
• Ability to work independently and meet targets

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

Roles and Responsibilities:

• Owns the user experience on the website and Mobile App to provide the best-in-class experience for our online users.

• Owns the design strategies, framework, tools and governance for the Indian website and Mobile App in line with the local user needs and the Company's United Design Framework.

• Responsible for complete digital experience from the user research phase, design to the delivery of the mock-ups.

• Co-own the A/B testing strategy to run multiple usability tests on our online platforms and identify the quick wins through a data driven approach.

What you need to have: