Customer Sucess Executive

Qualifications:

• Bachelor's degree in Interior Design or a related field.

• 3 to 4 years of proven experience in interior design, with a focus on commercial or residential projects.

• Proficient in AutoCAD, Adobe Creative Suite, and other relevant design software.

• Strong knowledge of materials, finishes, and furniture procurement.

• Excellent communication and interpersonal skills.

• Ability to lead and collaborate within a team environment.

• Project management skills, including the ability to manage timelines and budgets effectively.

• If you meet the above qualifications and are passionate about creating innovative and

functional interior spaces, we invite you to apply for the Senior Interior Designer position.

Please submit your resume, portfolio, and a cover letter detailing your relevant experience

and design philosophy.

We are looking for an experienced Java Developer with strong proficiency in Kafka and MongoDB to join our dynamic team. The ideal candidate will have a solid background in designing and developing high-performance, scalable, and reliable applications in a microservices architecture. You will be responsible for building real-time data processing systems, integrating various services, and ensuring smooth data flow across systems.

Key Responsibilities:

• Design, develop, and maintain scalable Java applications with a focus on performance and reliability.
• Build and maintain Kafka-based real-time data pipelines for handling high-volume, low-latency data.
• Work with MongoDB to design and optimize database schemas and queries for high throughput and availability.
• Collaborate with cross-functional teams to define, design, and implement new features and improvements.
• Troubleshoot and resolve issues related to system performance, scalability, and reliability.
• Ensure software quality through best practices, including testing, code reviews, and continuous integration.
• Implement and maintain security best practices in both code and data handling.
• Participate in agile development cycles, including sprint planning, daily standups, and retrospectives.

Required Skills & Qualifications:

• 7+ years of experience in Java development, with a strong understanding of core Java concepts (J2EE, multithreading, etc.).
• Hands-on experience with Apache Kafka, including setting up brokers, producers, consumers, and understanding Kafka Streams.
• Proficient in working with MongoDB for designing efficient data models, indexing, and optimizing queries.
• Experience with microservices architecture and RESTful APIs.
• Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes is a plus.
• Strong understanding of distributed systems, message-driven architectures, and event streaming.
• Familiarity with version control systems like Git.
• Excellent problem-solving skills, with the ability to debug and optimize code for high-performance systems.
• Experience with CI/CD pipelines and automated testing.

Responsibilities:

• Should have worked on end-to-end talent management - hire-to-retire model Should be able to take us through the employee lifecycle process
• Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
• Benchmarking compensation across companies
• Attrition planning
• Succession planning
• Driving Learning & Development across the company
• Ensuring cultural homogeneity
• Employee engagement
• Performance Management and its Process
• Compensation benchmarking
• Onboarding & Induction:
• Should have done the following:
• Plan and execute staff welfare programs.
• Provide a presentation to new joiners about the HR policies of the company.
• Discuss future planning and expansion of the company with employees
• Organize health awareness programs for employees.
• Take care of maintaining a good relationship between employee and employer.
• Employee Grievance Handling:
• Should have been involved in the below:
• Prepare and maintain employee retention policy.
• Handle and resolve grievances of employees.
• Resolve problems between employees and employers regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.
• HR Compliances & Organizational Development:
• Should have worked closely with other HR stakeholders for the following.
• Coordinate with HR Ops for registering new employees in EPF, ESI and medical benefits.
• Check and clear expense reports of employees with HR Ops
• Responsible for joining and exit interviews.
• Implementation of new policies according to the system.
• Alignment of staffing philosophy, strategies, and values with business goals. Maintain a record of all employee's data- joiners, leavers Work with auditors for all HR Audit purposes.

Requirements:

• 3-5 Years of experience in HRBP Functions in a Startup company.
• Developing HR strategies, policies, and practices.
• Excellent communication skills.
• Being Data Oriented is a must.
• Analytical skills.
• Problem-solving skills.
• Proactive nature.
• Excellent interpersonal skills.
• Meticulous attention to detail.
• Highly organized.
• Great people skills.

Job Overview:

We are seeking a dynamic and results-driven Software Sales Executive to join our growing sales team. The ideal candidate will be responsible for generating new business opportunities, managing client relationships, and driving the sales of our software products. If you have a passion for technology and sales, and you're motivated to achieve targets, we’d love to have you on board!

Key Responsibilities:

• Lead Generation & Prospecting: Identify and approach potential clients to generate leads through various channels such as cold calls, emails, networking, and referrals.
• Product Demonstrations: Conduct product demos and presentations to prospective clients, showcasing the features and benefits of our software solutions.
• Sales Cycle Management: Handle the entire sales cycle from initial contact, qualification, and proposal to negotiation and closing.
• Client Relationship Management: Develop and maintain strong, long-lasting client relationships to foster repeat business and referrals.
• Market Research: Keep up-to-date with industry trends, competitor products, and market demands to effectively position our software solutions.
• Sales Reporting: Track sales progress, update CRM tools, and report on sales performance and forecasts.
• Customer Support: Collaborate with customer support teams to ensure smooth onboarding and post-sales service for clients.

Key Requirements:

• Experience: 2+ years of proven sales experience in the Software or IT industry.
• Knowledge: Strong understanding of CRM systems, software sales processes, and SaaS (Software as a Service) models.
• Skills:
• Excellent communication, presentation, and negotiation skills.
• Ability to understand customer needs and tailor software solutions to meet those needs.
• Self-motivated with a strong drive to achieve sales targets.
• Ability to work both independently and as part of a team.
• Education: Bachelor's degree in Business, Marketing, Computer Science, or a related field

As an Architect, you would be expected to:

• Own the overall architectural decisions, design, and development of technology.
• Lead a multi-disciplinary team responsible for the full lifecycle of product development and testing.
• Play a significant role in the career development of others. Work with engineering teams to provide continuous architecture and design mentor-ship / leadership and be a source of support that ensures successful product delivery and operational excellence in production.
• Actively participate in design reviews, improve product delivery and align teams across the organization towards coherent architectural strategies.
• Deliver artifacts that set the standard in your organization for engineering excellence, from designs to algorithms to implementations.
• Help others understand when it is appropriate to create new versus reuse or extend existing software solutions.
• You will develop systems, component architectures, and APIs that meet the test of time. Articulate and evangelize architectural principles that ensure that system components fit and last and align with the company's business direction.

You would be a good fit if:

• You will have worked in past faced product companies and at least 8 years of experience
• Should have been part of scalable product development cycles with either large data handling or large transaction processing exposure.
• You will also possess a good understanding of object-oriented design, algorithms, Web Applications Architectures, and Microservices.
• Experience developing cloud software services and an understanding of design for scalability, performance, and reliability
• Champion a culture of innovation, in an environment that requires high levels of scalability, security, and reliability.
• You are an excellent collaborator & communicator. You know that start-ups are a team sport. You listen to others, aren’t afraid to speak your mind and always try to ask the right questions. You are excited by the prospect of working in a distributed team and company.
• Solid coding skills with the ability to drive teams through massive refactoring exercises & improve coding standards across large codebases.
• Hungry to make an impact ethically and effectively, with deep empathy for end consumers.
• Any open-source code or contributions to OSS projects would be a bonus!

What do we offer?

• A multicultural and diverse team of colleagues from all over the globe Mission-driven and fast-paced, entrepreneurial environment
• Competitive salary and other benefits
• Hybrid of work-from-home and work-from-office with full management support during Covid time
• A collaborative and flat company culture

What’s in it for you?

Do you truly want to make a difference and revolutionize the lives of millions of business owners? Do you thrive in an environment where moving at light speed and embracing new challenges every day is essential? If yes, Lummo (earlier BukuKas) is the perfect place for you!

• Engage with our clients primarily through email, phone, or our ticketing system
• Understand client needs and tackle problems
• Think creatively about technical issues and find ways to change showstoppers into positive ways forward
• Work closely with internal teams and external partners to deep dive on a customer request or Issue to provider resolution within SLA.
• Manage workflow using our systems to ensure nothing falls to the bottom of the to-do list
• Keep current on product releases and updates
• Share the knowledge among your fellow trouble-shooters and create knowledge articles when necessary
• Support Customers working with Migration teams on Data Migrations to our Platform.
• Work on migrating sensitive customer data from a third-party investment platform or Excel to SyndicationPro with minimal supervision.
• Understand the client’s needs and set up the SyndicationPro platform to meet customer expectations.
  
   

• A passion for solving problems.
• A way with words that makes technical topics easy to understand
• A keen eye for getting to the root cause of an issue
• A love of helping people
• An ability to manage multiple needs and keep them all on track
• A strong ethos towards helping the team win
• Prior experience in SaaS environments
• Experience with MS Office and data programs
• Attention to detail
• Confidentiality

• Experience in writing professional Emails
• Experience in handling a high volume of customer queries
• Must have 1-2 years of prior experience in SAAS environments.
• Must be comfortable working during night shifts.

Role: Full-Stack Lead Software Developer – Building Materials Start-up

Experience: 5+ Years preferred (3+ years mandatory)

Location: Hyderabad

About the Company: AndesInfra Solutions is a Hyderabad based Building materials start-up. The founders have over 20 years’ experience in the industry having worked with reputed clientele over these years. The start-up is re-defining how products and services are offered in the construction industry by focusing on driving better efficiencies. Powered by Technology and Innovative business models, the start-up is aiming to solve the root causes of project cost and time over runs, service delivery and quality assurance.

About the Industry: The real estate sector in India is expected to reach $1Trn by 2030 and contribute to ~13% of India’s GDP by then. The industry is heavily fragmented with most players struggling for efficiencies. There is a growing trend towards product modularization and service orientation leading to greater stress on efficiencies.

Overview of the role: As the full-stack lead developer, you are part of the organization’s senior management team leading the technology team. You will work with both internal and external members to build, test, deploy and maintain high quality software products/enhancements

Job Description:

• You are expected to write high quality code for applications, database integrations, interfaces and code enhancements
• You will lead the entire cycle of software development to delivery and maintenance. You must be comfortable working with agile, lean and continuous delivery practices
• You are expected to recommend, design and implement the optimal choices on technology, tools and architecture
• You will keep sanctity of the code and structure when working with external teams
• You must ensure the overall security of the applications and the data
• You are expected to lead code reviews, cloud deployments/Dev-Ops
• You are expected to build, coach and lead the technology team to successful deliveries
• You are expected to build a tech team for the company, that works under your leadership

Skills Required:

• 4+ years’ deep experience across All of MEAN Stack
• Must be well versed with Javascript, Typescript, HTML, CSS, Angular 12, Docker
• Must have expert level data modelling skills
• Must have been involved in the launch of IOS and Android Apps or Progressive Web Apps
• Must have built and/or managed and technology team in your previous organizations
• Must be able to work cross-functionally and demonstrate business acumen and judgement
• Having an appreciation/some background in construction industry is a plus

Salary Offer:

• Competitive salaries
• Generous equity
• Flexible work hours