Customer Sucess Executive

you will play a crucial role in the planning and execution in managing Ceo work. Your responsibilities will include handling inquiries, assisting with travel bookings, managing itineraries, and providing timely support to our clients before, during, and after their travels.

• manage a lively and constantly evolving calendar
• Keeping executive staff meeting minutes and agendas
• Act as gatekeeper, time advocate, and liaison creating efficiency and balance for your leaders’ schedule
• Coordinate internal and external meetings including but not limited to team meetings, off-site, one-on-ones, speaking engagements, and personal engagements
• Working closely with our CEO, helping drive cross-functional projects and associated timelines.
• Working with the executive team to facilitate the deliverables on key executive staff projects.
• Manage the tracking and progress of quarterly OKRs
• Offer coordination support for any candidate interviews as needed
• Book all domestic and international travel, taking into account costs, and proper documentation for any international travel using Navan or airlines directly (for both professional and personal travel)
• Handle multiple requests for the Executive’s time, utilizing strong judgment in prioritizing requests
• Format documents and presentations
• Run personal projects and errands for our CEO, as needed.

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities:

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Skills

• Proficient with Objective-C or Swift.
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
• Familiarity with continuous integration

Education Qualification:

• Undergraduate in Engineering related to Computer Science and Information Technologies and Postgraduate in Computer Science
• Shouldn’t have Backlog or Arrear.
• Must have completed at least 3 month course.
• Should be an Analytical thinker and Self Motivator

ABOUT Loop AI:

LoopAI is a fast-growing early stage startup led by VCs, executives and repeat entrepreneurs who are building the US's first "Delivery Intelligence Platform" a smart operator to manage your 3P Delivery Business. Loop AI's platform provides instant visibility all the operational metrics and helps structure your finances, accounting using AI. LoopAI's customers are seeing 10X ROI from the engagements. We are working with some of the large brands in the US on track to manage 0.5$B payouts.

LoopAI has grown 3x month on month for the past 4 months, counting more than 5000 Locations by end of the year. Including 2 of the world's top-10 virtual brands, 2 of the top-10 CPA firms in the US.

We process a Million Orders every month and store TerraBytes of data to build our intelligence platform

SUMMARY :

LoopAI is looking for a talented Customer Success Manager with a focus on RESTAURANTS who will manage a book of customer business. The Customer Success team serves as subject matter experts, trusted advisors, and advocates to Loop's customers. You will drive the continued success of our customers while helping to build a world-class Customer Success function. You will engage with accounts managing customers' needs ensuring product adoption and revenue retention.

A successful candidate will be highly strategic, analytical, resourceful, customer-focused, team-oriented, and will have an ability to work under time constraints to meet deadlines. We are looking for someone with a proven track record of managing a diverse set of customers while helping to build customer success programs in a SaaS startup company.

If you are looking to grow your career in AI based products Loop is the exact location you are looking for

RESPONSIBILITIES :

- Own onboarding, nurturing, retention, up-selling and ongoing success for all customers

- Refine the customer journey, design listening points and define/refine the segmentation of customer base to ensure highly efficient alignment of resources

- Engage actively in client discussions to position the value of our solution

- Partner with cross functional teams to ensure customer feedback is incorporated into the product roadmap

REQUIREMENTS:

- Deep understanding of the Customer Success function

- Incredible precision, attention to detail, and organization skills

- 3+ years of customer success experience

- Demonstrated experience in presenting complex data in understandable ways to address customers business questions

- Demonstrated experience using analytical tools to measure performance, determine improvements and innovations, and make adjustments accordingly

- Entrepreneurial spirit, a self-starter, who is internally driven to make an impact on both the customer and a growth directed organization

- Experience working with cross-functional teams and projects

- Aptitude for being organized with flexibility to deliver results in a fast-paced environment

ADVANTAGES:

Proven ability to leverage business intelligence and analytics tools to perform analyses and measure the impacts of your initiatives on key metrics such as activation, adoption and retention.

Experience with Restaurants is required

WHY JOIN Loop AI?

Join a rocketship! We are pioneers of a new market that we are creating

- Take a central and critical role at Placer.ai

- Work with, and learn from, top-notch talent

- Competitive salary

- Excellent benefits

- Fully remote

Skills ​

AEM Guides, JQuery, Java, Java Script, HTML 5, CSS, XML, Touch UI, CI/CD tools like Maven, Jenkins.

Role and Responsibilities

●    Build and maintain solutions for AEM Guides.

●    Work in Agile Methodology - be part of Sprint Ceremonies, provide accurate estimates for assigned development Stories & deliver on time.

●    Follow Best and Recommended Practices while implementing solutions.

●    Ensure Code Quality, Readability, Maintainability and Security.

●    Write JUnit Test Cases for Unit Testing

●    Communicate with customer teams on requirements effectively.

●    Manage customer expectations of response time and issue resolution

●    Troubleshoot and reproduce the technical problems reported by customers and define workarounds.

●    Create and integrate content-driven applications on top of the AEM platform, and integrate with other systems

Required Skills

●    Good understanding on UI technologies like JQuery, Java Script, HTML 5, CSS.

●    Must: Good understanding of backend technologies like Java EE, Servlets, JSP, Tag libraries, and JSTL skills.

●    Must: Good understanding of CI/CD tools like Maven, Jenkins.

●    Must: Good understanding of Code Quality and Security tools like SONAR.

●    Must: Good understanding of Topic, Concept, Reference etc.,

●    Must: Experience in creating custom templates.

●    Must: Solid experience in creating editor plugins and custom features.

●    Must: Solid experience in integrating third party API’s.

●    Must: Solid experience in creating custom output presets.

●    Must: Ability to handle clients professionally during all interfaces.

●    Preferred: Ability to work in extended hours to overlap with North America timings.

●    Must: Strong written and verbal communication skills.

●    Must: Minimum 2-3 years of experience in AEM Guides.

●    Preferred: Knowledge in AEM foundational concepts, including the CRX repository, the AEM platform, the use of core frameworks such as Apache Sling and Apache Felix.

●    Preferred: Knowledge on AEM Guides in AEMaaCS.

• Designing, implementing and improving company quality standards and analyzing data in order to find areas for growth and improvements
• Training, motivating and correcting employees to ensure that standards are met and preparing reports to track the progress
• Formulating strategies to increase productivity
• Testing and sampling products (Raw, Semi Finished and Finished Products), ensuring they meet set standards and specifications
• Conforming all products are properly labeled before output
• Investigating customers' complaints and ensuring safety procedures and processes
• Establishing strategies to improve efficiency and profitability in the organizations and monitoring all operations that affect quality and keeping all record related to quality and food safety, statistical reviews and relevant documents
• Communicating with external vendors and quality officers during onsite inspections

Desired Candidate Profile

• BSc. or MSc. or B. Tech (Chemistry/ DT / FT/ Micro /BT)
• Experience in Food Safety Process, audits, corrective actions
• Good at reporting corrective actions taken at management review meetings
• Knowledge in creating a flow diagram for each product and process covered by Food Safety Management System
• Experience in reviewing all rejections by food inspector/quality officers and in submissions of reports
• Willingness to work 6 days as one rotational off either on Monday or Sunday
• Lead Auditor Training Certificate or work experience as FSTL or Food Safety Team Member

Job role:

We are looking for a tech-savvy Business Analyst, Pre-Sales Representative with an ability to do hands-on Sales. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. You will be speaking to Who's Who of the fintech world.

It is an added advantage if you have experience in developing leads from marketing campaigns and meeting sales quotas. You will be responsible for the entire sales cycle from establishing customer contact until signing a deal. You will also ensure proper after-sales service.

Job Location: Indore | Full Time | Experience: 0 to 6 years | Salary ∝ Expertise | Rs.1.8L ~ Rs.3L | Freshers allowed

About the company:

Anaxee Digital Runners is building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach remotest parts of India, on-demand.  KYC | Field Verification | Data Collection | eSign | Tier-2, 3 & 4

We want to make REACH across India (remotest places), as easy as ordering pizza, on-demand. Already serving 11000 pin codes (57% of India) | Website: www.anaxee.com

Important: https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">Check out our company pitch (6 min video) to understand this goal - https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">https://www.youtube.com/watch?v=7QnyJsKedz8

Responsibilities:

• This is not another Sales job, it involves Concept Selling too.
• Find customers for Products & Services provided by the company
• Contact potential clients via phone, emails, and LinkedIn
• Identify client needs and suggest appropriate products/services
• Customize product solutions to increase customer satisfaction
• Build long-term trusting relationships with clients
• Proactively seek new business opportunities in the market
• Directly report to the CEO
• Stay up-to-date with new products/services and new pricing/payment plans
• Keep an eye on the competition.

Requirements:

• Proven work experience as a Business Development Representative, Sales Account Executive or similar role
• Hands-on experience with multiple sales techniques (eg: inbound, outbound, field sales)
• Track record of achieving sales quotas
• Experience with CRM software, Online tools for effective sales
• Understanding of sales performance metrics
• Excellent communication and negotiation skills, Good Email writing skills
• Ability to deliver engaging presentations
• Degree in Marketing, Business Administration or relevant field.