Customer Sucess Executive

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Location: On-site – Bengaluru

Duration: 3 Months (Full-Time Internship)

Stipend: ₹15,000 per month

Role Overview:

As a Content Creator Intern, you'll be responsible for ideating, creating, and delivering content that engages audiences across platforms—especially around tech and long-format narratives. You’ll be featured in some on-camera content, so we are currently looking for a male candidate for role-specific requirements.

Key Responsibilities:

● Conceptualize and create engaging long-format content, particularly in the tech space.

● Script, shoot, and edit videos for social media, YouTube, and other digital platforms.

● Be comfortable appearing on camera as a presenter or host for certain video formats.

● Collaborate with designers, editors, and marketing teams to bring creative ideas to life.

● Stay updated with trends across YouTube, Instagram, and LinkedIn.

Requirements:

● Male candidate (role involves on-camera presence requiring a male host).

● Experience in creating or scripting tech-related or long-format content.

● Basic knowledge of tools like Adobe Premiere Pro, After Effects, Canva, or Figma is a plus.

● Strong storytelling and communication skills.

● Comfortable in front of the camera and presenting ideas clearly.

● Available to work full-time on-site in Bengaluru for the internship duration.

Perks & Benefits:

● Stipend of ₹15,000/month

● Hands-on experience with real brand campaigns and content creation.

● Creative mentorship and professional development.

● Certificate and letter of recommendation on successful completion.

Key Responsibilities

·         Identify and develop new business opportunities in the IT sector.

·         Generate leads through cold calling, networking, research, and digital platforms.

·         Understand client requirements and present suitable IT solutions and services.

·         Prepare proposals, quotations, and presentations for clients.

·         Maintain and grow relationships with existing and potential customers.

·         Collaborate with the technical and project teams to ensure seamless delivery of solutions.

·         Meet sales targets and contribute to overall business growth.

·         Maintain sales reports, follow-ups, and documentation.

·         Stay updated with industry trends, competition, and market developments.

Required Skills & Competencies

·         Strong communication and interpersonal skills.

·         Good understanding of IT products, software solutions, or digital services.

·         Ability to present and explain technical solutions to clients clearly.

·         Strong negotiation, persuasion, and relationship-building abilities.

·         Result-driven with the ability to work independently and as part of a team.

·         Proficiency in MS Office, CRM tools, and online research.

Qualifications

·         Bachelor’s degree in IT, Computer Science, Business Administration, Marketing, or related field.

·         Prior experience in IT Sales / Business Development will be preferred.

Required Qualifications:

• 5+ years of professional software development experience.
• Post-secondary degree in computer science, software engineering or related discipline, or equivalent working experience.
• Development of distributed applications with Microsoft technologies: C# .NET/Core, SQL Server, Entity Framework.
• Deep expertise with microservices architectures and design patterns.
• Cloud Native AWS experience with services such as Lambda, SQS, RDS/Aurora, S3, Lex, and Polly.
• Mastery of both Windows and Linux environments and their use in the development and management of complex distributed systems architectures.
• Git source code repository and continuous integration tools.

1. Research for relevant resumes from various job portals

2. Shortlisting of relevant candidates and sharing it with the HR team

3. Connecting to the candidates and collecting data for analysis of the profile

4. Doing the first round of interviews to ascertain that the JD requirements are met

5. Aligning online/physical interview with the candidates with the HR/Operations team

6. Roll out offer letters & relevant joining documents and receive acceptance

7. Ascertain reporting to work on the joining date

• Job Title:- Marketing Executive
• Location:- Ankleshwar
• Basic work territory:- Bharuch , Ankleshwar                                                   
• Marketing industrial plastics piping systems.

Job Title: Back Office Associate / Back Office Support

Job Description:

The Back Office Associate is responsible for performing administrative, clerical, and support tasks that ensure the efficient operation of the business. The role typically involves managing data, maintaining records, and assisting front office teams with processing transactions, and orders, or handling customer-related tasks indirectly.

Key Responsibilities:

1. Data Entry and Management:

• Accurately input and update data into databases or systems.
• Ensure data integrity and address any discrepancies or errors in records.
• Maintain and update records, files, and documents as required.

1. Verification Support:

• Process and manage documents such as invoices, orders, contracts, and forms.
• Organize and maintain electronic and physical files for easy retrieval.

1. Report Generation:

• Prepare and assist in the preparation of reports on business performance, financials, and operations.
• Analyse data and generate insights for better decision-making by the management team.

1. Compliance and Documentation:

• Ensure compliance with company policies, procedures, and regulations.
• Assist in preparing and maintaining documentation for audits or inspections.

5.     Handling Incoming Customer Calls/Requests:

• Answer incoming customer calls in a professional and friendly manner.
• Respond to customer inquiries, complaints, or requests regarding products, services, or company policies.
• Provide detailed and accurate information about products, services, or account status.
• Assist customers with technical issues, troubleshooting, or system-related problems.

Skills and Qualifications:

• Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred, depending on the role.
• Experience: Previous experience 1 Years – 2 Years
• Technical Skills: Proficiency in MS Office Suite and other office tools.
• Attention to Detail: Ability to accurately process and maintain records.
• Organization: Strong organizational skills with the ability to multitask and meet deadlines.
• Communication: Good written and verbal communication skills for internal coordination.
• Problem Solving: Ability to identify issues and take appropriate actions to resolve them.

• Manage different versions of complicate code and distribute them to different teams in the organization utilizing TFS.
• Develop an ASP.Net application to input and manage a production schedule, production statistical analysis and trend reporting.
• Create routines for importing data utilizing XML, CSV and comma delimitate files.
• Filter and cleanse OLTP data with complex store procedures and SSIS packages in the staging area.
• Develop a dimensional database and OLAP cube using SSAS for analysis, maintenance and good customer service.
• Involve in development and implementation of SSIS, SSRS and SSAS application solutions for various business units across the organization.
• Extract the data from XML and load it to dimensional model.
• Maintain SQL scripts, indexes, complex queries for data analysis and extraction.
• Create advanced reports like dashboard and scoreboard using SharePoint and power pivot for better presentation of data.
• Create cubes in SSAS reports which require complex calculations such as calculation of the premium for a particular policy.
• Create SharePoint sub sites, lists, libraries, folders and apply site permissions according to the given requirement.
• Work with business analysts, subject matter experts, and other team members to determine data extraction and transformation requirements.
• Develop T-SQL functions and store procedures to support complex business requirements.
• Create and configure an OLTP replication database for disaster recovery purpose.
• Designed/Implemented/Maintain OLAP servers and processes to replicate production data to the server.

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.