● Be the Lead Designer for a set of HomeLane customers, from the first meeting to order booking to design finalization.
● Collaborate with the customer, understand their requirements, and give them the best design solution for their home, including but not limited to, quoting, detailed designing and getting production drawings ready for manufacturing.
● Focus on, prioritise and execute multiple design projects.
● Analyse sales reports, project TAT and customer satisfaction.
● Work on weekends : Ours is a weekend business and as a Design Relationship Manager, you will have to work all weekends except one weekend, per month. You will be able to compensate for this during the week. We run a 6-day week.
Desired Education, Skills & Experience
● Minimum - 2 year Diploma in Interior Designing / Architecture from a reputed Institution.
● Minimum 3 years of work experience.
● Must have Site Experience (should be confident that proposed designs can be installed with minimum hassle at site).
● Must be customer-centric in providing solutions - proposed designs should be highly functional and great on aesthetics, still keeping in mind the customer’s budget.
● Exposure to residential projects is mandatory.
● Sketchup software knowledge.
● Ability to provide beautiful designs to customers.
● Strong communication skills - Both verbal and written communication skills to be able to construct and defend ideas / designs / pricing. Communication in English mandatory and the local language is also desirable.
● Understands back end processes (Production and Costing).
● Empathy towards customer needs-lifestyle and budget.
● Responsible (delivers on his/her commitments to the customer/team).
● Team Working skills - Needs to be able to work on projects with multiple stakeholders and so needs to be able to multitask.
● Basic Technology skills and ability to learn usage of software products.
● Aware of the competitive landscape in the city.
● Work location will be a showroom.
● Saturdays & Sundays will be working.
● Mondays will be weekly off.
About HomeLane
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The Opportunity
We are looking for a senior consultant to drive Sattva's digitisation initiatives. Our rapid growth in the last year has underscored the importance of technology-driven solutions to manage business processes at scale. To define and drive this vision, we are looking for an energetic individual with a passion to solve complex business problems using technology. This is a unique opportunity to drive digital transformation and shape the IT strategy of a rapidly growing organisation.
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- Interface with Business Units in Sattva to understand their digitisation needs
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- Engage with Business Units post-implementation and ensure successful adoption of deployed solution
- Collaborate with PMO and Finance for planning, budgeting and tracking of implementation/subscription costs
- Collaborate with key stakeholders to define a digital transformation roadmap for internal business processes
- Evaluate new solutions and interface with SaaS vendors where needed
Ideal Candidate Profile
- 6+ years of overall work experience, with 2+ years in managing SaaS solution implementation in a small/mid-size organisation (50 to 500 users)
- Conversant with best-of-breed SaaS solutions for the SME segment
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